thank you for the great customer service once I explained I am not an expert at buying.paint It was…read moreexplained to me very well. I even got a little bit of customization. I'm very pleased. My wall should look great in my kitchens

Firstly, let me tell you that after all these years this company has not faltered when it comes to…read morecustomer service. I had a great educational experience with "Gabriel" who answered all my questions about paint application on each surface I was painting. Now that the project is completed, we are very pleased with the results! Thank you Sherwin Williams for hiring great people who help our community!

Service not so great. No clue on their paint line when asked for a similar product to BM Aura. I…read moreasked Google and found Duration to be that product. We don't have it. Ok what paint do you have. Nothing like that quality go elsewhere, ok will do.

They gave us great customer service and carried products that other Sherwin locations didn't have…read more The staff was accommodating and made sure we had everything we needed for our project. Super big thanks to the team!

Bought all my paint here. They did bulk pricing discount, made it easy to arrange pick up and were…read morehelpful.

We're looking to paint some accent walls in our place and decided to come here to check out color…read moreswatches and get samples. Danny was very helpful in answering all of our questions about primers, pricing, paint collections, and so much more. We are so appreciative of the knowledge and experience the staff has and feel comfortable moving forward with purchasing paint to transform our dull walls.

Easy, breezy and super helpful guys from a girl who knows just about nothing about paint and…read moreformulas. I come here any time I need anything paint related.

Looked around for 10 minutes and no one asked if I needed help or acknowledged that I was there ‍read more

A great asset for the hill area. Surprisingly diverse consumer and professional product lines, an…read moreabundance housed in a medium-sized facility. The guys always know the inventory, and the prices are frequently lower than Home Depot. Two thumbs up.

It's a convenient neighborhood hardware store. It looks small on the outside but it's pretty big…read morein the inside. They have a pretty large selection of things you need. The service was great! The staff seemed happy to work there and always so helpful.

My company has a house account with SW and we are closest to this location…read more Unfortunately, they drop the ball nearly every time with communication when calling in orders. Today, I called in and was placed on hold ' for a second', which turned into over 10 minutes. I called back and finally got someone on the line who was helping with my order. He went to check on product and then...disappeared for over 10 minutes. I called on my other phone (while still on hold with phone 1) and someone picked up, said the guy who was helping me was assisting an in-store customer and I then ask the guy I'm talking to to help me. Rather than help, he abruptly put me on hold. 5 minutes later my call on phone 1 was hung up on by SW. 9 minutes later the guy who was originally helping me came back on the line to tell me they couldn't fulfill my order. A half hour on the phone wasted. I strongly advise utilizing the Hayward location. Hayward offers friendlier, more competent service

CARLOS- The Store Manager; Is very helpful & very knowledgeable & Very Nice !!…read more I went in to get a special color for our kitchen cabinets & he was AWESOME

Sometimes I'll go in there. And they'll exactly what I need but for the most part…read moreThe problem lays when they come time to pay and you go to use a coupon for some reason.They don't apply At least not in their store I don't know if the staff just isn't knowledgeable enough to know how to apply the coupons but theoretically , it should have been a lot easier than what some of the cashiers make it out to be There's other things like it can walk into.For instance, Pete's hardware, which is an eighth branch out in Castro Valley.Let me tell you I won't get too steps inside that store.And somebody's offering to help me This particular store in Oakland on MacArthur boulevard that I'm posting this about.They won't help you unless you actually ask them I grew up in this neighborhood, and this story used to be so helpful.I don't know what happened to it I'm only going to leave two stars

I love Barbara. She's the most memorable person that I have to keep coming back to the garden to…read moresee. No matter what she is doing, she will stop to say hello or would go to the front, the side, the back, anywhere to help you out. Thank you!

Very helpful staff and timely. They matched the color perfectly and give a very good price.read more

Great service. Well organized store. Quality is exceptional. Glad Sherwin-Williams is in Berkeley…read more Definitely buy paint from here.