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    KellyGreene Home Services

    5.0 (1 review)
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    Services - KellyGreene Home Services

    Carpet cleaning

    TV mounting

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    2 years ago

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    Citrus Fresh Carpet Cleaning

    Citrus Fresh Carpet Cleaning

    4.7
    (310 reviews)

    My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh…read morefor their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the hassle, which I really appreciated. Both times the techs were pleasant and efficient. I also appreciated that, prior to treatment, they used a black light to thoroughly assess the problem. One thing to know is that the smell can actually get worse for a few days after deep enzyme cleaning (which really surprised me!). Keeping the windows closed at first, then airing out, running two air purifiers on turbo, and vacuuming thoroughly really helped. Vacuuming is so important because it lifts leftover VOC particles that cause "ghost smell" even after enzyme treatment. I also used an odor powder (Rocco & Roxie) over the carpet, left it for 24 hours, then vacuumed again. Blocking off the area with aluminum foil and barriers helped stop my cat from re-marking the same spots too. In the end, Citrus Fresh helped me save my carpet. I'd recommend them -- just know to stick with it, ask for the advanced treatment and be patient if you have a tough pet mess like mine!

    While looking for a premove in carpet cleaning service, this company was very responsive…read more I ended up booking via texts so I appreciate the simplicity of it. Pretreatment and spot details included. Service was timely and thorough. Probably another vacuuming would have been helpful. I vacuumed the next day and plenty of dog hair was picked up. Overall, would recommend and use them again.

    Atlanta Steam Clean

    Atlanta Steam Clean

    2.6
    (5 reviews)

    Dylan and his company was the best ever. When he needed a review we did it because his work spoke…read morefor itself. Until it didnt. Since March I've been trying to get services for my carpet. Dylan has ghosted me. He let me know he was hurt, sick etc. But once he recuperated I should've been the first call not the last. He scheduled for this morning and never showed up. Im very disappointed because he was the best, so I thought. I will pray for a positive resolution.

    I had a horrible experience. $148 wasted. The tech was 27mins late with no communication that he…read morewas running behind. From pulling in my driveway to putting the equipment back in the van was 30 mins flat.(I have cameras) The job was super rushed. One of my rooms is semi dry and the corners and edges were untouched. I don't think he steamed cleaned it at all. He said my carpet is thick so I won't see the lines where he steam cleaned. The tech ignored my concerns and kept saying I should've gotten a deep cleaning. He told me I should've vacuum first and my carpet would've looked better. However I did vacuum prior to my appointment. He kept cutting me off asking me how I was going to pay. I called the business # multiple times, left a text message and FB messenger message. No answer and no reply. The tech stood in my home and even walked up on me in my kitchen. I told him I didn't feel comfortable with him walking through my house and up on me. He apologized and asked did I want him to wait outside. I couldn't get anyone from the office so I just paid. 2 hrs later customer service just returned my call. They were very dismissive about my complaint and concerns. They insulted me by offering 50% off on my next cleaning. Why would I take that? I didn't even receive the service I initially paid for. I would like a full refund or for a different technician to come out and properly do the job correct. I'm very disappointed in the lack of service and unprofessional customer service I have received.

    KellyGreene Home Services - carpet_cleaning - Updated August 2026

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