I'm giving them a 2 star after the one because "supposedly" the owner Becky is going to reimburse…read moremy last visit and the tip. I had always tipped because there was a service done, the bleach on the scalp took some time. However I've not yet seen the reimbursement, and basically was told by the owner Becky that I should have contacted her - which is what I did many a time. Her response is she has her front desk staff have the client deal with the hairdresser first, then she'll intervene. Well when this first happened, I called said it was purple in places and was told by the receptionist that "Laurie was busy she would call me back." Laurie never called me back, her receptionist did and said Laurie said to wash it a few times. When I said I had washed it 3 times already, the receptionist went back to Laurie and Laurie told her to tell me to wash it a few more times. Now Becky the owner states this is normal to see purple deposit as she basically blamed my hair and choice of color as the issue. I believe her correspondence to me here was "when you want it that light with no warmth there can be purple deposit from the toner." She states this as normal, makes me feel like it's my fault that I choose a hair color - yet the girl that did cover for Laurie on maternity leave, used the same formula, took her time because she was new to my hair, and my hair had ZERO purple tone when I left. Becky additionally tells me that it takes a skilled colorist to do my hair. No, a skilled colorist would not overlap the toner on already processed hair. I had seen two owners of salons where they stated it's all on how much time you take with the client, you don't rush to overlap on previously blonde hair. The owner messages me here saying that I ruined Laurie and her reputation? And that she works hard to build her business? My hair showing purple when it should be light blonde is a reflection on their reputation and how they allow you to leave the salon like that - stating it's all normal for my porous hair. She must not know that the salons I did talk to and one that I decided to go with, said any hair that's dark and stripped becomes porous. So to use that as an excuse for her employee's mistake is quite ignorant on her behalf. Lastly Becky claims I harassed them with 10 min messages. If you know of any phone recording that allows over 2 ... let me know. I guess harassing by saying you've asked for her on multiple times but she as she says allows her front desk staff to make the call on who I should complain to is a threat. I guess it's also harassing when you say you'll review how they've treated you and your hair. As I figured - my hair was blamed as the problem not the stylist Laurie, but yet a new hairdresser can get it this blonde with no purple? Yet according to Becky purple tinge is normal. *Keep getting their employees viewing my profile Laurie T or N who decided to delete her stuff, and a Michele M or T depending on how they use their maiden or married name. It's funny that they know I utilize billy for extensions at this salon and I've already contacted billy via text to tell them what we're dealing with. Keep getting other harassing dms through yelp from random profiles that just get set up - no reviews or a review of just this salon. So you show what Laurie does to your hair and you get harassed by their employees and friends. Have contacted yelp on this matter as well as others in this matter.

First time at the salon and I had Lauren do the balayage treatment on my hair and she did a…read morewonderful job! Love the high and low lights, it really adds a lot of dimension. Also the cut gives my hair the perfect amount of layers to it give it body. Thanks Lauren!

I've been having Amanda cut + highlight my hair for years. She's amazing and always knows how to…read morekeep a conversation going. I live in VA now and I still come to her to get my hair done when I'm visiting family. I also love Christine she is amazing at waxing and does work for my whole family we love her! Thank you guys for providing great service, hospitality + laughs

I loved my 1st visit to this salon. However on my 2nd visit, my stylist had forgotten to record my…read morecolor she used, so she thrust the book at me with the color samples. I told her I wasn't that comfortable picking a color on my own & I needed help from her or her advice. She didn't want to help or offer any advice. I have never experienced anything like this before, I guess tipping well doesn't guarantee good service at this Salon.

Jessica and Courtney are simply the absolute best at what they do!…read moreI've been a client of Jess's for over 20 years, and she and Courtney's talent, professionalism, and passion for hair care have kept me coming back year after year. What truly sets them apart is their dedication to staying current...they're always up to date on the latest styles, color techniques, and trends, ensuring every visit feels fresh and exciting. Beyond their incredible skills, Jess and Court make every appointment feel like catching up with friends. The salon atmosphere is warm, welcoming, and full of positive energy. I always leave feeling pampered, confident, and completely satisfied. With life's busy schedules, it's such a relief to know they value your time...appointments always run on point, which is a rare find these days. If you're looking for stylists who genuinely care about their clients and deliver amazing results every single time, look no further than Studio 16...simply the best! Renee A.

I tried other salons before finding Jessica at Studio 16. From my first visit I have been really…read morehappy with the results. Just a cut and blow dry but my hair is gleaming when I leave. Plus Jessica is so warm and friendly. Will bend over backwards to fit you in for a special event.

Karen in the barber shop has been my go-to for quite a while now. You can't go wrong with her (or…read moreRob) there. It's a great setup just on the side of the main salon, and Karen always does a fantastic job on my cut and straight razor clean up. Pricing is reasonable and scheduling very easy with their website, and even outside the barber shop, I have had nothing less than fantastic interactions with any of the other staff I've chatted with there. Highly recommend!!!

I was impressed with this salon from the very first visit. The owner takes pride and is hands on…read morew/customer service. She hooked me up with Maliwun who has done the best job ever. The best part is when my husband went to their Barber for the first time... he came home saying... "they are so professional. I love them". Plus, their prices are decent AND AND AND i never hear them do the typical gossipy thing many salons do. Great place.

i had an amazing experience at the salon on Tuesday! Gulnara…read moredid my haircut and she was absolutely incredible. She cut my hair with great precision and professionalism, and the result was exactly what I wanted. She took her time, paid attention to every detail, and made sure I was comfortable throughout the whole process. You can really tell she is experienced and passionate about her work. I'm very happy with my haircut and I highly recommend Gulnara to anyone looking for a skilled and professional hairstylist. I will definitely come back again!

Daysey is the most amazing for a manicure and pedicure. A classic manicure easily lasts 2 weeks. I…read morelove this salon. The front desk is kind and courteous. The salon is clean and very welcoming

Amazing When I…read moredecided to let my natural gray and silver grow in, Jess helped add in highlights to blend the transition line. Even though it's gray, I felt younger and more vibrant. Great team of stylists and assistants in a great salon.

I just finished a microblading service and Jessica is a Pro. She was thorough in explaining the…read moretechnique and follow-up care. We reviewed before and after photos from other clients. Then, she got started. I'm so excited to have eyebrows that really frame my eyes and look forward to finishing touches in about 6 weeks. I've wanted to do this for awhile and couldn't be happier.

Nicole took me as a walk-in and treated me like a customer she's known for years. I felt right at…read morehome and got a beautiful cut and blow dry. Excellent value, great service, beautiful outcome. Who could ask for anything more!

I've been going to Salon Bella Vita for several years now. I can't imagine going anywhere else. By…read morefar they are the very best. Anna is my favorite, but honestly you can't go wrong with any of the stylists. Everyone is professional and amazingly talented. They keep the atmosphere all about you. Whether you're brave and love making frequent, fun changes to your hair, or you are a scaredy cat like myself and go for the consistent same old thing month after month, they are all about you. And whatever that may be you are certain to feel special while at Salon Bella Vita. So treat yourself and your hair to the best. You are worth it.

ABSOLUTELY AMAZING!!! Everyone was so friendly, it felt like home. This was my first time trying…read morethem out, I called day of and asked if I could squeeze in a consultation and they were SO willing and kind. I got there and Alicia was amazing. She did such incredible color on my hair and got me to the perfect shade I wanted while keeping it perfect for grow out. She's very personable, caring, outgoing, and really strives to make you feel comfortable and heard. She is super experienced and explains everything while we discussed options and different ways to get the colors I wanted. The environment was super friendly and everyone was very sweet and helpful. I am so happy I found this gem and these wonderful people that made it feel like home. I had a great experience here and can't wait to go back. I highly recommend this salon. Thank you SO much Alicia for saving my hair and making me feel beautiful again. This is the best color I've had. I'm so grateful to you all!! :)