Best roadside Assistance I have dealt with yet. I was trying to make my way to work yesterday…read moremorning and once again my car didn't start. I decided to call this company as they provided me with the best price other then other companies charging almost $100. The driver was super knowledgeable. Got to me in less then 30mins and did the job within 10mins. Thanks again!

From the owner: As your Emergency Roadside Assistance we make it our priority to get to you as soon as possible…read morewith our ETA being 45mins or less. Weather your car doesn’t have enough power to start, your locked out of your vehicle, have a flat tire/low on air or even need a tow, we are near you.

Dickson is simply amazing! The man came through in the clutch. Caught a flat tire in this freezing…read moreweather. He was fast and efficient, very courteous and professional. Couldn't have been a better experience in a bad situation. The price was reasonable especially with everything going on with the freezing cold, constant pestering from an individual and a guy who had no idea what was going on with his tire.

This guy is local to Barclay's / Downtown Bkln and he showed up about twenty minutes after I called…read morehim. Gave the battery a jump, answered all the questions I could think of, the PRICE IS LOW (cheapest I've heard of), and I will use him again in a heartbeat. Thanks for the great service, Dickson.

Someone crashed into my car on a very busy street in NYC. It…read moreneeded to be towed to NJ. Not always an easy feat. David, the owner of the towing company, kept in touch with me the entire time we were figuring everything out. The car was put on a flat bed truck we got the car to the body shop in NJ. (About 1 1/2 hrs away. I totally recommend him. Penny

One of the worst person ever in town please don't ever use this person services very disrespectfulread more

Really nice guys! Fast on time and well priced. Needed an emergency Jumpstart and they came right…read moreaway.

From the owner: Fastest service in town 24/7 Towing & Recovery…read more Emergency Roadside Assistance Blocked Driveway & Junk Car Removal Exotic and classic car transport

My experience with "Impressive Towing NYC": Positive…read moreAspects: They're Reliable and Helpful: John consistently demonstrated a willingness to assist me, going beyond typical towing services. He's helped me obtain my car title, provided me with valuable information, and even offered advice on car maintenance (painting). John and his entire team is Understanding and Patient: John displayed understanding and patience, especially during my financial difficulties few times. He's allowed for flexible payment arrangements to be anmong us and hes never pressured me. Strong Business Relationship: I built a strong and mutually beneficial relationship with John, characterized by trust and respect. This man and his team has always gone above and beyond to make sure me and my family always received fair treatment, respect, support and the best services possible that they provide and even if they cannot provide it they'll put you in touch with a trustworthy source of theirs that can absolutely be useful and get the job done. Areas for Improvement (from my perspective): Very Minimal Communication Challenges: Occasional communication issues were observed, particularly regarding payment methods when neither of us had access to a lot of these payment method services but that was quickly resolved because we found one immediately that worked out for the both of us. Transparency: While habitually transparent, some information regarding pricing (as far as an initial paint job estimate) at their last location, it could have been communicated more clearly upfront. But it was cleared up through a simple conversation over the telephone, when John reached out to me and clarified that there was a third party involved who did the body shop work. Overall: My interactions with "Impressive Towing NYC," particularly with John, have been largely positive and he's made a very huge impact in my life as a very professional, honest, dedicate, fair, respectful, compassionate, consistent, dependable, responsible, thoughtful and a helpful businessman as well as a person; inside and out. Impressive Towing have always gone above and beyond typical towing services, providing valuable assistance and demonstrating a high level of customer care. While minor communication and transparency issues were encountered, these were generally resolved instantaneously and amicably. John's helpfulness, going above and beyond, reliable service, understanding during financial hardship, building a strong business relationship. The only areas for improvement that I'd say is, they just need a bit more clearer upfront communication on pricing and needing maybe another 1 or 2 people to answer their phones. And I'm saying this only because I know for the most part if I'm not mistaken, they're an independent close knitted authentic family/friend family ran business, so it's literally a handful of these hardworking men and woman that's putting their all into this business to run as smoothly as it does in front and behind the scene so it's but so much they can do as they're only human and sometimes messages can be misconstrued on. My Overall recommendation: Based on all of my positive experiences since 2021 til as of present that I'm still doing business with "Impressive Towing NYC" I strongly encourage and recommend them to anyone. My sister and brother in law have now become loyal customers of theirs as well and they too feel the same way an about these kind people and their skillful and very knowledgeable business practices.

State Farm dispatched this tow company to assist me with getting my car towed but unfortunately no…read moreone ever showed up. I tried calling the company for an ETA because it was getting late and I was alone in a deserted area, but no one answered and I never received a call back or any update. I understand delays happen, but leaving someone stranded without any communication is completely unacceptable. If they were unable to complete the tow, someone should have at least contacted me and let me know instead of leaving me waiting and unsure if anyone was even coming. Very disappointing and unreliable experience.

Everyone here was awesome. They were thoughtful, patient and went above and beyond.. Special shout…read moreout to Diana who spent more than two weeks on my order! The tires and rims I purchased were brand new and fresh from the factory, truly top quality. Their communication was clear and prompt throughout the entire process. They were very reasonable and laid out all the options. They were so helpful--I really recommend this shop.

I've been coming here for years and have always received excellent service. Friendly staff, fair…read moreprices, and quality work every time. Highly recommend!

I unfortunately could not link up with Damon due to a scheduling conflict but he was considerate…read moreenough to suggest someone that could do it and they did it well. Damon also quoted the lowest of the five or six quotes I got. Thanks for your time, Damon.

My parked motorcycle got hit, and the tow company I first booked canceled on me at the last minute…read more I called MAD Transpo NYC, and Damon showed up quickly. He was professional the whole time, arrived on schedule, was easy to talk to, and clearly knew his job. His truck was clean and the equipment looked well-kept, which was important to me since my bike was already damaged and I wanted it handled with care. He loaded it up gently and delivered it without any new scratches. This was honestly one of the best service experiences I've had in a long time. Damon was friendly and polite, and it didn't just feel like a business deal. It felt like he really cared about doing a good job. I've already saved his number in my phone for the future, though I hope I won't need it. If you need a reliable motorcycle tow in NYC, I recommend Damon.

I would never deal with Tony again. He is clearly someone who has no education on how to keep his…read moreword nor what even a bank check or money order made out to the name he specifically told the bank to make it out to. When I came to pick up the car( which wasn't even ready and was promised to me 3 weeks prior, he held it hostage and wouldn't give it to me because he said the bank check was no good as it was made out to the wrong person /Company! It was made out EXACTLY as he specified ( with 2 bank teller witnesses overseeing it) and made me, a physically disabled person, very sick emotionally as well as mentally which caused me a good deal of physical pain. He lied from the beginning and throughout the whole process. My car was picked up from him on my 65 th birthday in the first week of December, 2022 and today, February 2nd. 2023, as I edit my review I still do not have my car. His dishonesty has cost me quite a bit of money as my insurance contract with Progressive, only allows them to afford me a car rental for 30 days. Any days after the 30 day period , I am responsible for paying to Hertz. I would never trust this person again. You can't trust Tony. I only used him because he had a 5 star listing but I can't imagine hid clients having such a wonderful experience. I even had to call the police several times to try and intervene. As of a day ago, he insisted that that I pay with "normal green cash" or I won't get my car. GEE, I WONDER WHY SOMEONE ( WHO IS ONLY A WORKER NOT THE OWNER AS HE CLAIMED HE WAS- and I now know this as my lawyer had to get involved. WOULD DEMAND COLD, HARD CASH ONLY and fabricate such stories upon getting a CERTIFIED BANK CHECK from WEBSTER BANK, a bank that is 100% totally legitimate and has many branches throughout this country. Obviously the man is extremely ignorant about basic business practices and should have only a position as worker and not manager since he is clueless about what is the equivalent of the US dollar.

Words cannot express how thankful I am for Tony's impecable service. He always answers the phone…read morequickly and was so willing to work around my hectic schedule (even when I had to call and reschedule multiple times!) Everyone we spoke to was friendly and knowledgeable and went above and beyond to help me move my car. This has been a very hectic time for me and having Tony's everlasting patience by my side has been a balm through it all.

Clutch Towing was prompt in arrival. The driver was courteous and was knowledgeable about…read moreneighborhood and location of mechanic. Will recommend to anyone in need of towing services.

Our brand new car with 700 miles got a flat tire on 135th Street & Rockaway turnpike this past…read moreSunday. Mercedes Manhattan was closed on Sunday. Clutch towing came on Sunday towed the car on a flat bed and brought the car to Manhattan Mercedes on Monday morning. The driver of the tow truck was a polite, respectful, careful and a very kind person. The driver waited the five minutes until Lyfte came to take us home and calmed us down. I do not understand any negative responses that are written about Clutch. The service and quality were fabulous. DO NOT HESITATE TO CALL CLUTCH IF YOU GAVE A PROBLEM.

Got my car quickly and was helpful. No bs no going around. Just simple tow. Good pricingread more

Service is legit. Abe always texts/calls right back and price was right on. Helped me out of a…read morejam.