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    Kemp Mill Optical

    4.4 (19 reviews)

    Services - Kemp Mill Optical

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

    Kemp Mill Optical Photos

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    Ask the Community - Kemp Mill Optical

    Review Highlights - Kemp Mill Optical

    Maria, who works in the store, was lovely - from when I made my appt on the phone to fitting me with glasses.

    Mentioned in 4 reviews

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    MyEyeDr

    MyEyeDr

    3.6(291 reviews)
    3.1 mi
    $$

    Just a quick review. Heads up for people. The one yelp photo's a bit inaccurate and they've moved 1…read moredoor down in the same plaza. First off: I love they have more space but now having gone twice i've noticed they seem 1-2 people short of being fully staffed. The glasses tech that was helping me was simultaneously helping another person and a couple other people seemed to be doing 2 or 3 different things at the same time. This can lead to some longer waits, but not too bad. Second: They had me in the system as showing up for new contacts, even though i'd ticked the "I wear glasses and contacts" button online. This one was solely for a new, maybe back-up pair of glasses. My dr. (Judith) seemed a bit confused that I didn't want that, since I really only wear contacts when at the beach, and had to change that on my chart. She also was very perturbed that, since my last visit, I hadn't followed up with a recommended glaucoma doc because of my "large optic nerves" and family history (a grandparent). She kind of scolded me for it, and to be frank, that seemed a bit unnecessary. Why? well, life got busy last year after my last visit in various ways. And, i'd been told there could be quite the wait with that doc. Also, every other eye doc i've seen has said to just "monitor it" however possible. Lastly, I think it's pretty normal to forget to follow up with a recommended specialist, especially when my vision is fine.

    Lied about what my benefits actually were and cost me an extra $700+. Yes, they have a disclosure…read moresaying that they can't control what the insurance companies do, but waiting until after the return period is shady. I would be more than happy to return the glasses but the hassle free return end after 30 days and the bill came in today. I checked my insurance website and they were told back in November that they wouldn't cover the whole thing. So they could have told me back then instead of waiting till after the return period. Don't pay until after you get confirmation from your insurance company. Call them yourself. Don't let MyEyeDr tell you it's covered.

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    MyEyeDr
    MyEyeDr
    MyEyeDr

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    iGlasses

    iGlasses

    4.1(91 reviews)
    1.8 mi
    $$

    My review has more to do with this YELP page than the folks at IGlasses. I never actually got…read morethere. I checked out the Yelp info and reviews, which looked very good and promising. I was looking for a specific lens brand, ZEISS, to fill my new eyewear prescription. I called and was a bit surprised to hear "Thanks for calling My Eye Doctor!". Apparently the Yelp info has not been updated. I was placed on hold for approx. 10 minutes. The page states that they indeed do sell ZEISS lenses. I posed this question to the person who answered. I was placed on hold again for several minutes, after having to repeat and spell ZEISS. She had never heard of that brand. After my second wait, I was told that they do not use ZEISS. I guess I'll go elsewhere.

    This business is open. Who ever said it was closed is wrong. They have the same name, same…read morelocation, same hours but are now affiliated with my eye doctor which has measured to lower prices. After they took good care of my dad shortly before he died I promised I'd be back the next time needed glasses. A man of my word, just 8 months later (2 weeks ago) I went in for an exam, frames and glasses. This is a fine store, good people, limited product but with the change of affiliation a bit more affordable

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    iGlasses
    iGlasses - Another perfect pair of glasses from iGlasses. The teamalways helps me pick out something trendy that works with my face

    Another perfect pair of glasses from iGlasses. The teamalways helps me pick out something trendy that works with my face

    iGlasses - My new glasses from iGlasses that Judy helped me picked out!

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    My new glasses from iGlasses that Judy helped me picked out!

    Visionworks

    Visionworks

    3.1(63 reviews)
    3.0 mi
    $$$

    This is ridiculous. I was texted twice to confirm my appointment & fill out paperwork after I…read morebooked my appointment & already filled the paperwork out online. I was then called three different times since then! I was called by someone letting me know that they didn't receive my paperwork, then when I let them know I filled it out right after I booked the appointment, they checked & saw it, then they asked me my birthday, which was in the paperwork... Anyway, I told them I looked up the doctors that they offer but when I went to book my appointment, it didn't say who would see me so would I just receive whoever is available. The person told me that there is only one doctor and they'll see me when I come. The next call I received was to ask what insurance I was using, which again, was in the paperwork I filled out... I asked them was there anything else needed from me because I keep getting calls about this one appointment. This would have been my first appointment but I'm not going to use them as a provider. I received a voicemail the morning of my appointment (today) letting me know that I would need to reschedule because the doctor won't be there today. Mind you, I made the appointment last week and have been receiving all of these texts and calls since then... Very unprofessional.

    I'm giving one star solely because of the customer service received my first visit. Adina (I…read morebelieve is her name) was kind and very thorough. I came in late April for an exam, and it felt extremely rushed -- to the point I don't remember the Dr's name. Then, I ordered my frames and I was told I would get a text when they were ready. I literally received nothing! They, then, gave me a very small case for a pair of $250 Longchamp sunglasses and the sunglasses became bent in the case due to the shape and size of the case( before I even got to wear them). I went to get the sunglasses fixed, and the young man working was too busy trying to flirt with me that my glasses are still fairly crooked. Completely unprofessional!!!!! I am super unhappy with this experience, overall, and I will be sticking with Warby Parker in the future.

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    Visionworks
    Visionworks
    Visionworks

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    Maryland Eye Care Center - Reception Desk

    Maryland Eye Care Center

    2.2(49 reviews)
    3.8 mi
    $

    I would say that service was four stars, but tech issues would be three stars…read more I reached out to this practice about two hours before it opened through its online intake form. Basically, the intake form was to ensure that a patient's insurance was accepted. Fortunately for me, someone from the office called me within 10-15 minutes of the office opening, and I was able to secure a same day appointment for my eye situation. Upon arriving to the Silver Spring location, I saw that the office has a couple of kiosks that patients must use to check it. Ok, I get that on paper this probably seemed like a good idea. Also, nowadays, I think businesses want to show forward-thinking by incorporating technology into everything (whether it's needed or not). However, the problem (IMO) with using a kiosk at an eye care center is that many patients (like me) probably will not be able to see too well. Also, many elderly patients probably will not have the ability (and patience) to use these sorts of machines. In fact, while waiting for my turn, I noticed that the workers at the front desk had to help most of the patients with the kiosks. The doctor that helped me out was pretty nice and very compassionate regarding my situation. Fortunately for me, my eye issue was pretty straightforward and required very minimal medical intervention. Phew. While preparing to leave, the doctor sent my prescription to my local pharmacy and provided a paper copy of the 'script'. Unfortunately, when I arrived to my pharmacy about 45 minutes after my visit, the pharmacy had not received the script. No worries because I had the paper copy script as a backup. Even the doctor mentioned that they gave me the paper copy because they weren't sure if the prescription would go through electronically. Unfortunately, the doctor did not include their printed name or their license number, so the pharmacy could not fill the prescription. Because of this situation, the pharmacy and I had to call the eye care center several times to have the prescription sent to the pharmacy. I will say the folks from the eye center who helped me with this technical issue were very nice, but it was kind of annoying that a process that's supposed to take a few minutes ended up taking an hour. Perhaps, this tech situation is not common for the eye center and I was unlucky to experience it.

    I had a very good experience at the Maryland Eye Center. The wait time was reasonable, which I…read morereally appreciated. The reception staff were polite, welcoming, and knowledgeable, making the check-in process smooth and efficient. The doctors were kind, professional, and took the time to ensure everything went well during my visit. Overall, it was a positive experience from start to finish. I'll definitely be returning and would recommend them to others looking for quality eye care.

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    Maryland Eye Care Center
    Maryland Eye Care Center
    Maryland Eye Care Center - Great place to go too

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    Great place to go too

    Kemp Mill Optical - optometrists - Updated July 2026

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