I'll admit I'm biased in favor of Takoma Park Vision - but only because I've been coming to Dr. Schneid for over 30 years, from when he opened his store in Cleveland Park, DC (since closed due to lack of parking) - and think Dr. Schneid is the best. My wife has been seeing Dr. Schneid for just as long, and our kids have been seeing him their entire lives (they are 16 and 19 now). He provides bespoke service for his customers/patients/clients and is like an old school doctor, there when you need him and tailoring his services to meet the needs of his patients. He takes his time and never rushes through an appointment. And in addition to his top-notch optical care, he is also very relatable, dispensing sage advice and with a caring manner. Yes, I'm biased - because Dr. Schneid is the best and I couldn't recommend him more. read more

Great doctor and office staff. I appreciate Maritza for sharing her knowledge about my lens options in a way that makes sense and how to get my glasses sooner before my trip as well as being proactive about reaching out to VSP. They are top notch here! read more

My family as frequented Takoma Vision Center for well over 20 years. We won't go anywhere else. The staff and Dr. Schneid are amazing!

Always friendly, thorough, and good selection of frames. After twenty years of going through the assembly line environment of America's Best (because I did not have vision insurance) such a relief to have real service again. I would never go anywhere else. read more

The doctor is personable and efficient and the worker at the front desk gave a thorough, helpful breakdown of costs to both me and the people seated with her before me. Really happy about my new frames and would recommend this place! read more

Believe the negative reviews. The front staff is not reliable and I'm not sure about the Dr. I was a new patient and attempted multiple times to speak to the Dr regarding details of a follow-up appointment. The person I spoke to kept saying the Dr was busy but would check with him and call me back, she never did. When I called again, she had no record of needing to call me back with information. She put me on hold and then provided information that I later found out was inaccurate and not from the Dr. When I ultimately went to my appointment, I brought up to the Dr. that I had tried to reach him to get information pertaining to the appointment and what transpired, he got defensive and stated his staff was right. I admire him trying to stand up for his staff but, Huh? Right about what ? Not returning my call or giving me information that was contrary to what he himself stated? He could not respond. The appointment went downhill from there as I have no desire to be seen by someone who isn't logical. If you value responsiveness and understanding the basis for a selected treatment plan, You may want to look elsewhere. read more

I have been going to Dr. Schneid for years because I like to support local businesses but lately the customer care at the Takoma Park store has become really sloppy. For starters, I have gone several times after my eye doctor's visit back to the store to decide on a pair of frames for my prescription glasses and the store was closed during hours that it was supposed to be open without any sign or explanation on the door. I went there on a Saturday and finally found the store open and decided on a frame they had already priced for me with the prescription I got from them. It came to a grand total of approximately $500 bc of the type of lenses and all. After placing the order and paying for it in full, one week later I get a call from the store saying they made a mistake in charging me and now I owed them $84 more. The point is that they made the mistake, not me. After a back and forth I said I would be willing to pay half of that new amount given that my decision to go ahead wt the purchase was based on the previous pricing. They said no and I decided to cancel the purchase. A lot of wasted time, and an overall bad feeling. A good manager would have conceded on paying for half of their mistake and made the most of an unfortunate situation. Instead they lost a sale, a client and got this review. I generally don't leave reviews but I think it is important for businesses to acknowledge mistakes and keep long time clients happy. Heck, if I make a mistake at work I own up to it and try to remedy the situation to minimize the losses. Bad customer service on top of erratic store hours. What a shame! read more

I've received care at this office for about 15 years and have always been pleased with the experience. Getting a convenient appointment is easy - I either stop in or call and always get a day and time that works for me. The office staff is friendly and efficient from check in to check out. There is sometimes a short wait before the appointment but this generally seems to be because the doctor has spent extra time with someone who needed it or fit someone in for an emergency - I'll appreciate that sort of treatment if I ever need it and have never had to wait more than 20 minutes. Dr. Schneid is attentive and thorough, explaining every part of the comprehensive eye exam. The office seems to have a nice selection of frames but I've typically gotten glasses elsewhere and never had any problem getting a written prescription the day of an exam or by walking in later for a copy. I have ordered contacts from their office and have had a good experience with that as well. Overall I'm very happy with Dr. Schneid and his staff and am thankful to have them in the neighborhood for my vision care needs. read more

Dr. Schneid is courteous and thorough. His staff is diligent and helpful. I highly recommend this Takoma institution.

This place has two offices, one in DC and one in Takoma Park. I first went to the one in DC, as they had nothing for a while in my town of Takoma Park. I went in for an annual exam and new glasses. Even though I had an appointment, they took over an hour to see me. After getting my check up, I had the Rx transferred to Takoma Park, so I didn't have to go all the way to Cleveland Park (DC). I went in to pick up my glasses and they were the wrong Rx. I couldn't see properly beyond six or so feet in both lenses. They checked the glasses and then said they'd get them corrected. I was called in to pick them up again, this time one eye was half right (I have bifocals) and the other lens was totally wrong long-distance and up close. They put me through another exam, to be sure they'd gotten the RX correct. And said, again, we'll have them corrected. Little explanation and little apology was offered. Out of frustration, since they seemed to think I should be able to see out of them, I instructed them to copy the exact Rx from my current glasses. They said they would, but AGAIN, when I came in to pick up these glasses - the RX was wrong - completely wrong. This time, they blamed the lab. At this point, I was almost sputtering. The assistant seemed to have no ability to appreciate how UTTERLY ridiculous it was that they could not simply get the Rx right. They sent them back, after I left a livid message for the doctor, venting my frustration, and assured me that they would absolutely get it right this time. I was called in - again - and, finally, they got the Rx correct. I had now gone in FOUR times to get one pair of glasses. This office is ABJECTLY unprofessional - they take no responsibility for their non-existent professionalism and simply do not seem to be able to do what they are supposedly trained to do - help people see correctly. There are dozens of other optometrists in the area - any of whom would almost certainly be better than these folks. read more

I got their number off their website http://www.takomavision.com/ and called to ask if they accept my insurance plan because it was not listed on their website. I was amazed when Dr. Schneid picked up! When the office is closed the calls are forwarded directly to his cell phone! He was very pleasant and knowledgeable. Although my insurance plan, Davis Vision, is not accepted he offered 20% off the exam. read more

I have been going to Dr. Schneid at Takoma Vision for many years. He has been thorough and very helpful with my eye needs. He provides a complete exam of the eyes and helps determine the right set of frames and/or contact lenses. I highly recommend his services. read more

Great service, really friendly. Short wait time. Doctor was thorough and took the time to answer all my questions and even offered me advice on how to get cheaper prescriptions in general. Overall a really nice practice. When I had an issue with my glasses they re-formulated them for me at no charge and were really nice about it. Definitely recommended. read more

I was very impressed with Dr. Schneid and his staff's service. I felt like the eye exam was very thorough, prices were reasonable, and I thought Dr. Schneid took the time to listen and give good advice about the type of contacts that were best for me. He also gave me several types of free samples of contacts so that I could try them out before ordering them. read more

It's all about the money. The doctor seems competent enough but the office staff are definitely focused on separating you from your money. They pull all sorts of shenanigans to do so. For example, I have a prescription that was good for 12 months for contact lenses. They would only give me enough lenses to last less than 6 months, forcing me to book another appointment. The box says the contacts last up to four weeks, they would only sell me 12 contacts. Not enough for a full year. But the real kicker, is that the doctor agreed with me that replacing my contacts every two weeks was a good idea-- something I definitely prefer to do because my eyes are sensitive to contacts. Still, the front office staff would not give me enough contacts to last for a year. Do they think I'm reselling them on the black market? Also, After I decided to leave, I asked for my prescription. They are required by law to give me my prescription. However, apparently they don't have to give me my full prescription and would only do so if I agree to purchase a pair of glasses from them. Finally, ask many questions about insurance. They said that they take my insurance, but then I got some hefty bills in the mail! read more

Dr. Schneid is the worst Dr. I think I have ever seen. He will herd you through his office and give you very poor care. Don't let him think you are going to get glasses or contacts somewhere else or he will get nasty with you. He went as far as giving me a poor fitting on 2 week lenses in an attempt to push me to the more expensive dailies. Oh and be prepared for him to take calls while you are in the chair to book appointments. He is a fraud. Beware of this guy. read more

I've had two eye exams with Dr. Schneid, one at each of his two locations. He is personable and provides a thorough eye exam. I was seen within 15 minutes during my first visit but I had to wait over 40 minutes to be seen during my second visit (even though I had an appointment). His staff repeatedly ignores requests to release prescriptions (this happened to me both times and also to my roommate), so be prepared to nag them for your prescription if you want to go elsewhere to purchase glasses. Also, they will charge a contact lens fitting fee ($99) even if they don't perform a contact lens fitting during your exam. Essentially they are charging a separate fee to release your contact lens prescription, which is ultimately why I decided to stop going to Dr. Schneid. read more

I went to the office of Dr. Steven Schneid for a Lasik consultation. I scheduled an appointment with Dr. Schneid because he was listed on the VSP website as in-service Lasik provider. When I called to make my appointment, I clearly asked if this would be covered by my insurance. I was told, yes, and that I would only have to pay a $15 co-pay. When I arrived for my appointment, I reiterated this question, and I was given the same response, that my only charge would be a $15 co-pay. When I was called in to see Dr. Schneid, he asked me what the nature of my visit was. I told him that I there for a Lasik consultation. He proceeded to conduct a series of eye exams, stretched out over the course of 1.5 hours. When I expressed the need to leave for another appointment, his assistants implored that he needed to check one more thing before I could go. Finally I was called back; he did his last test, and then told me that I would need to go to the TLC Laser Eye Center for further testing. I was befuddled by this, as I wondered what the point of all the testing he had done on me was, but I was just happy to finally be getting out of the office. I decided not to continue with Dr. Schneid or TLC laser Eye Center, and went to another Lasik provider. In 20 minutes, they were able to give me conclusive results after my free consultation. When I received a bill from Dr. Schneid's office, I was confused and immediately logged into my CIGNA account to investigate. When I saw the charges listed, I was even more confused and angry. I went to Dr.Scheid's office for a Lasik consultation and nothing more. I did not authorize anything more, and if I did it was under the deception of Dr.Schneid and those working with him. On Dr.Schneid's website, www. takomavision.com/lasik, it reads "The laser vision consultation always includes a comprehensive work-up to insure that you're a good candidate for laser eye surgery (LASIK). To learn more or to schedule a complimentary consultation to help you determine if you're a good candidate, please call our office for an appointment." I did not read this until I began investigating these charges but it leads me to question, when I clearly stated that I wanted a Lasik Consultation, why was I charged for anything? Do not support this fraudulent doctor. read more

I was not satisfied with my experience here. I had to wait 45 minutes after my appointment time for my eye exam. I ordered contacts and the staff was not helpful with my order at all. They told me they would be ready in a week and they would call when they were ready for pickup. One week later - No call. I called after a week and they were rude to me about it and said they would call when they were ready, maybe later that day or Tuesday. Today (Tuesday). I call and they say they just came in and to come pick them up, but neglected to tell me that they were closing in 20 minutes, so I get there and it's closed. Also the place is very busy and I did not feel valued as a customer/patient. Never again! read more

Recently moved to the area and was looking for an optometrist. I came across Dr. Schneid's office when visiting the post office. Even though I don't have any medical or vision coverage, I was glad to know their exams are priced reasonably. Let me not get started on the frame selection and quality. They have many options for all shapes and sizes. I was unaware of what I should get but thankfully Dr. Schneid has the best staff. Sandra and Maritza were extremely helpful and polite throughout the process of picking the perfect pair. They made sure to go over the different options for my lenses to assure that my money was well spent. When picking up my new pair of glasses they made sure to adjust it properly. Just when I thought they couldn't get any better they were also able to adjust an ancient pair that I had for over 15 years that I believed was irreparable. Definitely would recommend this office to anyone looking for an optometrist or even if you're not looking you should visit Dr. Schneid's office. read more