My ophthalmologist (Dr. Baum) of the last decade or so retired in 2022. He even took some leave…read moreduring the height of COVID so I saw Dr. Gabry. Now for the past two years I have been seeing Dr Gupta. All three doctors are gems. I've never had a problem, making an appointment or any problems with the receptionist. I have found that making an appointment at 8:30 in the morning is the key to getting in and out quickly. They really do a thorough job with all the routine checks for a standard eye exam. My mom has glaucoma, so it's important for me to keep a check on my eye health. I've got that covered here for a small copay with my insurance.

So sad that Dr. Baum retired. He was wonderful. I went to a new doctor in this practice who was…read morevery rushed and provided a diagnosis that made no sense. When the symptoms continued after using the over the counter medication recommended, I had to schedule with another practice, this time the doctor who accurately identified the issue. All in all sad to say an unpleasant experience.

I had my LASIK done with Dr Holzman last December and the whole operation went very smoothly…read more Professional staff, honest about all the questions I had and the procedure was an out-of-this-world experience. They really did help calm me down during the operation, which I actually enjoyed since it was something I will never experience again. Loved working with them!

I cannot say enough about the professionalism and care Dr. Holzman and his team showed during my…read morelasik surgery. I was quite nervous about this surgery and everyone along the way reassured me and answered all my questions and concerns. Day of surgery I was still nervous, but they treat you so well and provide such a relaxing environment, that you have no choice but to chill! I don't know why I was so nervous, the surgery on both eyes was over so quickly and I was so well-informed about what post-surgery would feel like, that I had no surprises whatsoever. If you are going to trust your vision with anyone, then do so with Dr. Holzman. It's been a month now and I'm loving that I can see clearly now when I first wake up in the morning and all day without the aid of glasses or contacts.

Your eyes are the windows to our world. So, you want to make sure and take care of them…read more Dr. Bahn is the nicest and best ophthalmologist I have ever met. I learned today, that his father and grandfather are ophthalmologists too. Dr. Bahn told me that he knew what he wanted to be, since he was a child and he is excellent at his work. Dr. Bahn makes your examination painless, but he is very thorough. His office staff are nice and efficient. I always get a warm welcome when I walk in the door. I would give him ten stars if I could.

Sneaky little bill adjustments to senior citizens. Added $1.60 on to my mom's bill by conveniently…read morerounding up to $20 when our medicare advantage plan paid $131.40 of the $150 fee. When you try to talk to office about it they just get pissed off and have no explanation for where the extra money goes. They just pocket the difference. I'm sure most patients don't 'even notice. So unethical. Oh, and to add insult to injury they call it an "incentive adjustment." Incentive to let the public know.

I am 70 and have been to a great many doctors. Wait times here are the worst I have ever…read moreencountered My husband had cataract surgery here twice. We waited over 2+ hours before the surgery for no apparent reason. I had cataract surgery last year in an hour, tops. Do not use this practice. There are a great many ophthalmologists that do proficient cataract surgery in Montgomery County that have are far more efficient processes. The practice offered no explanations for the extremely long wait times. It seems to be for their convenience only.

I can't say enough good things about this healthcare provider. The office staff is friendly,…read morecaring, and helpful. Dr Park, who I see as my opthalmologist, provides excellent care, answers all my questions thoroughly, and is delightful to chat with (an undervalued, but great skill to have for anxious patients).

The technicians are very polite, nice and easy to work with. The office is clean neat and looked…read moreorganized. Clean office is very important.

My experience with this doctor was exemplary. He was efficient kind and everything a doctor should…read morebe. Thanks to him I Can See Clearly. His office is competent and friendly and efficient.

All of the staff are phenomenal, very upbeat and supportive! Dr. Vu is a very caring and…read morecompassionate Ophthalmologist. He helped me overcome my fear and anger over my diagnosis.

Not well managed for check in and check out. A line is created where people wait even though there…read moreare employees available to provide assistance

Dr.Que needs a refresher course in bedside manner. He was surly and brusque and not helpful. His…read morelack of empathy was glaring. He repeatedly said he was giving us information that " no one else will tell you," whatever that means. There are no doubt excellent people at Wilmer, but Dr. Que is not one of them.

The doctor's care is not the issue. Or last two visits for my 92 year old diabetic father had us…read morewaiting in the waiting room for one hour and two hours. He apologized saying there was an emergency but considering my dad's appointment took all of 5 minutes- it's really inexcusable. So many reviews here say he over books. Well this is the result. My mom even called me worried for dad cause we backed up to his lunch time- his sugar levels are the issue. Yes we carry stuff for him but 2 hour delays. No way! It's ALWAYS a 1 hour minimum wait. And I had an appointment he made me late for.

My ophthalmologist referred me to Dr. Vu at Retina Associates. They saw me the next day, which was…read morefortunate for me because it was the last day of my summer vacation from work. I did have to wait in the waiting room, but at least it was comfortable. Upon paying my co pay, they gave me a folder with bios on all the doctors - pretty impressive careers! My retina exam was very thorough, with high tech equipment, and lots of blasts of light into my eyes. In the end, there was nothing to be concerned about. Dr. Vu explained everything, and sent my results to my referring doctor. My only tip is to park on the street or in the garage kitty corner from the Montgomery Center (Both are currently under construction). You'll save money, except if arrive after five pm, them it is free.

I have seen many complaints about the poor customer service and long waiting times, but that just…read morehasn't been my experience. I was seen quickly and the quality of the care was satisfactory. I did have to wait more than the usual 30 minutes after my pupil dilation to get seen, but that is my only real complaint.

NOTE: I filled my lens prescription elsewhere, so this review is just about the eye doctor…read more PROS * Staff were mostly fine * Eye doctor (when I finally saw her) did a good job CONS * Parking - Park at Java Nation or Whole Foods, buy a drink, and walk over to this location. I couldn't figure out how parking works in this area. * Clear your schedule - As other reviews have noted, speed is not their strong suit. Definitely the longest trip to an eye doctor I've had. I came in on a Fri morning, and it took them about 15 mins to get me in. Had an eye test done and then sat around for another 20 mins. Another test. Another 15 minutes before I finally see the doctor. All told it was a 1.5 hour visit for maybe 5 minutes interacting with staff. * Skip the "flip the eyelid" test. One of the young techs that worked here tried to do this and it was super uncomfortable. I don't even know if his hands were clean. He couldn't seem to do it and I couldn't get over someone jabbing their finger in my eye. He ended up just really frustrated. When I finally saw the eye doc like 45 mins later, it didn't even come up. * Masking - While waiting I sat in a crowded waiting room, nobody wearing masks, which I guess is fine now but when cold and flu seasons rolls back around ... OTHER They required two visits - They couldn't see me for both glasses and an eye doctor check (i.e. check for problems). This was supposedly due to an insurance requirement, but the incredibly slow service means I had to come back and dump another entire afternoon in a month. NOTE: You'll see a very reasonable reply from the company below this review. Please note that I haven't been back because a friend visited months later and said they had the same experience. As requested by yelp, that does not impact my review, but it did keep me from trying them again.

I have used this Center for many years and find the service excellent. I miss Dr. Melmed who…read moreretired a few years ago.

Dr. Kathryn Johnson is fantastic!! She has been treating my mom, and has been extremely gentle and…read morekind towards her. I really appreciate her patient, caring, and informative approach. This is as great a place as you can find. I highly recommend them.