1. Kempsville Cabinets

1. Kempsville Cabinets

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Chesapeake, VA

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Kempsville Cabinets

1.0 (2 reviews)
Closed 8:30 am - 5:00 pm

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6 years ago

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5 years ago

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Full Circle Kitchen & Bath

Full Circle Kitchen & Bath

4.8
(13 reviews)

TL;DR: Happy with our experience…read more I'm always nervous about projects around the house and the people we hire to do the projects. My husband and I met with a few different bathroom remodeling companies to change out our uneven shower stall that pooled a lot of water to the side of the shower and therefore didn't drain. We decided to go with Rodney at Full Circle Kitchen & Bath. We were able to schedule an appointment for an estimate for the same day that we called him. When he arrived, he gave us a flat base price for the shower stall and the labor, and then told us how much the extra shelving, seat, and grab bar we wanted would cost on top of the base price. Once we called Rodney to tell him we wanted to move forward with the project, he sent us a contract to review via email within about a day. After we reviewed the contract and agreed to it, he visited our house again to sign the contract, collect the downpayment for supplies and re-measure the shower stall. Rodney uses Sentrel products for the showers he installs including the showers he installed at his own house. He ordered the Sentrel shower stall and other accessories and once those arrived, he called to schedule installation for that same week. Rodney is eager to start working early in the morning at 7am. He only works on one project at a time and doesn't split his time between clients, so there aren't half-finished projects that sit for days or weeks at a time when you hire him. He works weekends as well as weekdays. Rodney is prompt to answer questions via email and phone. My husband and I stayed home while Rodney and his assistant worked on the shower stall. They covered the carpet so it wouldn't get dirty or damaged. Rodney is a serious worker that strives to do a good job. He told us every time he was going to shut the water off and for how long it would be off, so we could prepare for that. He called us over to look at any strange house issues that would interrupt the progress and to get our opinions about how to proceed. We had a very uneven floor, floor joists too spaced apart, waterpipes that were coming up through the shower floor instead of behind the wall, and a giant hole carved out of one of the floor beams for the drainpipe. The new shower handle was defective and leaking, so Rodney put in a temporary handle for us to use the shower until the company sends a replacement that he can swap out. Also, he showed us how to change the handle ourselves if at some point in the future we decide that we want a new handle or need a new cartridge. Additionally, the previous owners had put up tile around the old shower stall on the walls that we wanted to keep if possible. Rodney was able to save that for us. Rodney also uses the expensive silicone sealant so there shouldn't be mold growth and we shouldn't have to re-caulk. He used Pex pipes to replace the copper pipes that were coming in at weird angles. We haven't used the shower yet as we're waiting for the sealant to dry completely, but I'm feeling good about the experience we had and am glad we hired Rodney.

I recently hired Rodney with Full Circle Kitchen and Bath to replace my countertops and remove an…read moreoutdated, high breakfast bar. The entire process was seamless. Rodney partnered with Quality Stone in Virginia Beach, and their service--from selection to installation--was superb. ​Rodney provided a very fair price and handled every detail, including removing the bar, relocating an outlet, replacing 3 other outlets and installing a new sink and faucet. He even suggested a beautiful backsplash tile and helped me replace a 15-year-old over-the-range microwave with a new Whirlpool at a great price. Rodney is incredibly reliable, punctual, and truly available seven days a week. I highly recommend Full Circle Kitchen and Bath and will definitely call them for out next project

ProSource of Hampton Roads

ProSource of Hampton Roads

3.0
(20 reviews)

Went in there expecting service. Waited for someone to assist and no one came like the guy at the…read morefront said. The one girl in the area looked at us and said something to someone in the office in the corner and never bothered to come over and helped. Needless to say we got NO assistance. I guess we looked like we could not afford their stuff....don't let the looks fool you.....SMH

We started working with Prosource in early March at the recommendation of a local independent…read morecontractor to check out flooring, cabinets and countertops for our kitchen remodel. We stopped in on a Saturday and spent most of our time browsing floor options. We worked initially with Alexandra, who was very helpful when looking at photos of our home. She was very informative when it came to styles and options and allowed us to check out several samples to take home. Before the end of our visit, she referred us to another associate to discuss counters and cabinets. He was initially very helpful as we looked at options to fit our budget and space. Eventually, we went with another manufacturer for custom cabinets, so we were now considering only countertops with Prosource. Fast forward 3 months - we found another material we liked at Superior Marble in Portsmouth, which Prosource also carried. We were excited to learn that they could provide and install for nearly $3k less than Superior and with a faster turnaround time. When it came to getting the invoice and contract from the associate at Prosource, he became harder to get hold of. He would promise information and never provide it; would not return emails or phone calls or would do so weeks later. We had to send multiple requests via email and phone for composed estimates and paperwork to sign and to schedule the templating. He ended up leaving the company and we got passed around to 3 or 4 other people to help us with templating the countertops and scheduling installation. Of note, they also requested payment in full to even get scheduled. We paid and got on the schedule for a month later (Jul 30th). After template, it was 2 1/2 weeks to install (Aug 18th). They had a subcontractor complete the template and installation - Mike - and he was great to work with. We did have some issues after installation - sharp edges, a stain and a slight chip after installation and he returned within 2 weeks to take care of those issues and make sure we were satisfied, which we are! Other than the back and forth with associates @ Prosource which were a slight headache, I have no hesitation recommending the product we purchased. We saved a good chunk of money, but it came at the cost of a wait, which was overall worth it. I would consider returning when we renovate our bathrooms in the near future.

Indigo Kitchen and Bath

Indigo Kitchen and Bath

2.7
(15 reviews)

We had custom cabinets installed about three years ago with a five-year warranty, yet the…read morerefrigerator panel is already failing with warping and finish breakdown. What's most disappointing is not just the issue, but how it was handled. We reached out multiple times in good faith, provided documentation, and allowed a service visit, but the concern was dismissed without evidence, without a meaningful and unbiased evaluation, and without a transparent written report. The damage was attributed to moisture or pet activity, which is not supported by the condition shown. The final response effectively shut down further discussion. A warranty only has value if it is actually honored. For context, the project also involved installation-related issues that required water remediation, along with initial cabinet delivery problems including stains, edge peeling, marks, and missing pieces, which was unexpected given the quality standards presented. We chose this company based on its reputation for quality and customer-focused service. Unfortunately, our experience did not reflect those expectations. We will be filing formal complaints with the Better Business Bureau and the Virginia Attorney General's Consumer Protection Section. At the end of the day, how a company responds when something goes wrong reflects its true values. Integrity, accountability, and how customers are treated matter.

They are punctual and provide good pre-order services. However; they do contract outside for the…read morematerials and do not provide all needed services. They request funds before actual work is done.

Nhance

Nhance

3.4
(14 reviews)

We signed a contract and paid our deposit to N-Hance in October 2022 (eight months ago) for a job…read morethat we were told would take four weeks once work got underway. It's now mid-June and the work is still not done. After terrible communication and many, many unanswered texts and phone calls, we were left with no choice but to part ways with N-Hance. In our final text exchange, we received a very flimsy apology for "leaving us in this situation" and, unbelievably, they asked us to sign a release in which we would agree to not leave the company a bad review. I understand that many businesses are struggling to find skilled labor, but this project was completely mismanaged and now we're the ones left to try to find a new contractor to pick up where N-Hance failed. We are missing cabinetry and drawer faces and some of the work that was completed needs to be repaired/corrected. N-Hance broke two floor tiles in our kitchen which also need to be replaced. Time and time again over the last eight months, the owner of this company lied to us both in conversation and in writing (and had to acknowledge that he willingly lied), assuring us that the work would be completed, cabinetry would be installed, the project would get back on track, etc. If you, like us, are hoping to update your kitchen without ripping out cabinetry, find a different contractor to do it. Please note that most of the positive reviews of this company are several years old. I'm writing this review because I want to save other people from the incredible frustration that we've gone through.

I would like to recommend this business, but unfortunately we are still waiting for our job that…read morestarted in November 2020 to be completed. We are still missing 2 cabinet doors and one will come off in your hand if opened. We are getting the run around and it doesn't look like their integrity is not what I had hoped. Think twice before hiring.

Kempsville Cabinets - cabinetry - Updated July 2026

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