Very clean establishment . Everyone is pleasant. Plenty of parking too. Easy in & out. Close by to…read moreMarket Basket .

My hair stylists (sisters) have been in the salon for years. I love my miracle worker Cindy…read moreBarrington, but truly this salon is a great place to visit always friendly, clean, customer focused!

I've gone twice for a pedicure and added in a manicure the second time (even knowing that I will…read morelikely destroy it soon with gardening). Carrie is a wonderful, gentle nail technician and a great conversationalist. She did a "dry" manicure that exfoliated the old cuticle on my nails without pushing or cutting into the live cuticle, which seemed like a healthier choice than the old-style push and cut method. She's an artist with the polish, too. I hesitate to give such a glowing review because there are too few people in the area giving decent salon-caliber manis and pedis, and she is already in high demand! Make your appointments well in advance.

Myself, 2 bridesmaids, and mom came here for wedding hair and make-up and couldn't have been…read morehappier with the results. I was a little nervous as we were traveling from NY so we never had any trials but we all loved our looks and enjoyed the time we spent in this cute, quaint, relaxing salon. It was the perfect start to a perfect day.

Rachel is AMAZING. I've had all sorts of stylists work with my hair, but none quite as good as…read moreRachel. From the time I walked in, she put me at ease. She is attentive and well experienced; she dares to suggest ideas and is enthusiastic about getting her customer's hair healthy. She knows all kinds of hair from root to tip. My hair has always been a challenge- coarse, dry, stubborn, dull, and she worked wonders with it. Now it is springy, silky, shiny, and beautiful! We even did highlights, and my hair didn't get frazzled from it! I feel great about how my hair looks, behaves, and feels. Thanks Rachel! I'm going to keep coming back!

Twice I have booked with a stylist at STARZ in Brunswick. Twice, they have cancelled on me moments…read morebefore my appointment. Today, I received a text telling me the appt had changed from 2 to 2:30. When I arrived, I was eventually told that the stylist had left. Both times, I have driven a distance to try out this salon and both times have been sent home. I won't try again.

I called Starz in a panic. I had received a tragic haircut at another salon & was in desperate…read moreneed of a repair job. Julie did a great job. I am so grateful. Thank you Julie and Starz!

First client of the day. I waited for a few minutes for them to open at 8. I didn't ask for…read moreanything special so I got a cut that was okay for the day.

While the cost of the cut may be more than at some basic places, the quality of the haircut shows…read more Staff was very kind.

I had an amazing experience here. The owner and stylist, Kristin spoke with me about how I wanted…read moremy hair cut and colored. After we agreed on a plan, she got to work. My hair came out beautiful! I loved the conversation, the comfortable environment, and the personalized service. Lastly, I love that she only uses eco-conscious products. I highly recommend Kristin and Eco Beauty

Unprofessional, Misleading, and Dishonest…read more As a first-time bride(like most bride's), I relied on Kristin's professionalism to guide me through the process -- but instead, I was misled and overcharged. She told me she could "make it work" if I brought in my own hair stylist, and even accepted an introduction to that person. At no point did she make it clear that her pricing wouldn't change -- even if she wasn't providing hair services. By the time she revealed that I'd still be charged full price, it was too late to adjust. If you're a wedding vendor working with someone new to this (like most brides), you have a responsibility to be transparent and fill in the gaps -- not take advantage of them. I ended up feeling cornered and exploited. I would strongly caution anyone against working with Kristin unless you're prepared to overpay for services you don't receive.

A beautiful place to escape reality while getting pampered…read more Danielle's expertise in color & styling created a look that got repeated compliments from by husband for days.

I was very disappointed called for an appointment and was asked if I was a regular customer and how…read moresoon I wanted an appointment. and answered as soon as possible, Today is Aprio 24, 2026. I told here this would be my first visit, and I wanted to have my hair cut. I was ask to hold for a moment while she checked for availability. She came back to the phone and said her FIRST available time would be MAY 27. no time just a date. I told her that was to far away and thanked her for checking and I would try another salon. I felt like I was being "put off" I was not offered to be put on a waiting list. She simply said "OK" and hung up. I am not rating on the service but on the customer service.

I'm not sure I've ever been more disappointed with a haircut in my life. I had an absolutely…read moreterrible experience at Looking Glass. I was optimistic about my visit because I had a pretty good experience two years ago when the salon was on Maine Street. This time, I needed the dead ends cut off of my hair and wanted to have my layers touched up. My hair was quite long, and I knew that I'd lose quite a bit of length because I hadn't had it cut since August. When I arrived for my appointment (made the day before) in the late afternoon, no one was out front. I walked in and a few moments later a woman walked out, surprised that I was there. She asked me if I had an appointment, and then saw that I did, but told me they had closed early so no one else was there. She asked me what I was looking to have done, so (as I had on the phone) I explained that I wanted a shampoo and cut. She asked me at least three separate times for what I wanted, to the point where I said I had spoken to someone named Stacy on the phone yesterday and explained what I wanted to her. Turns out it was actually her, and I guess she had no recollection of anything we discussed or even the fact that I had an appointment. I sat down in the chair for my shampoo, and for the next twenty minutes was essentially berated for the quality of my hair. First, she noted that my hair knots up really easily. Which it really doesn't... I have straight, relatively fine hair that is pretty easy to deal with. She was attempting to run a "wet brush" through it and was having a difficult time, probably because the bristles weren't strong enough to really grab in and hold up against whatever loose tangles were in my hair. Instead of just working through it, she brought up my hair "knotting up easily" at LEAST three more times. She then proceeded to make the following remarks while looking for a reason that she was having so much trouble: "I put a LOT of conditioner in it." "Have you brushed it today?" "You must put it up a lot." "You must blow dry it every morning." "Do you put a lot of product in it?" I don't know why she had such a hard time with it, because no one has ever struggled to manage my hair. Anyway, once she started actually cutting it, she switched to making remarks about how DRY my hair is. Over and over and over again. She told me I wash my hair too often, use the wrong products, wash it the wrong way. I love to get advice on beauty-related things, but it's nice if they come as gentle suggestions rather than blunt remarks/criticisms. Isn't the point of going to a salon to feel beautiful? I felt anything but once I left. Every time I've had my hair cut elsewhere, a shampoo is always paired with a blow dry. Just makes sense. This time, I was immediately informed that having my hair dried after the cut would cost TEN additional dollars. So I said I'd pass. I appreciated the heads up, but thought that was a pretty ridiculous price jump. At the end of the cut, she kept asking me "are you sure you don't want it dried? I don't want to send you out with wet hair." I was damned sure I wasn't going to pay an extra ten bucks at that point. She gave it a once-over with the blow dryer (to clear her conscience?), and then I was done. At that point, alarm bells were going off in my head, so I wanted to get out as quickly as possible. When I got home, I decided to use a wet-to-straight tool to style the cut for myself. From a distance, I was fairly pleased with the outcome. Then, to my horror, I looked in the mirror and had a friend take a picture of the back. My hair, not only much shorter than I thought it would be, looks like a damned agricultural terraced field. It seems that Stacy cut my bottom layer by several inches, to the point where it aligned with my shorter blended layer. Instead of cutting that layer to match, it seems as though she just snipped at random so that my top layer is now roughly 1/4 inch shorter than the bottom and not blended at all. And when I say "roughly", I mean that a drunk person could have done at least as well if not better. All in all, after the way I was treated during the cut, I was at least hoping for a decent outcome so that I could forget it and move on. Instead, I'm wearing my hair in a bun until I can find someone I trust to fix it because it's literally embarrassing. Worst haircut of my life.

I loved my hair! I got so many compliments on it. She listened to everything I wanted and it came…read moreout perfect. The lack of 1 star is due to the location and the fact that I felt like I couldn't get a word in the woman was talking so much. I would definitely recommend this salon to a friend just tone down the chatter a bit