We were patients at this practice for many years before recently deciding to switch. The facility…read moreis excellent, and the hygienists and dentists are consistently kind, professional, and highly skilled. Unfortunately, our repeated experiences with the front desk and reception staff were unfriendly and unprofessional. While the quality of dental care was good, the customer service at the front desk ultimately led us to find another practice.

great experience and wonderful doctor and the assistants are so good with kids…read more no waiting time Everything is on time and meticulously prepared before appointment.

My son has Autism. They took the time to schedule him at 8am for a less busy appointment time with…read morethe pediatric dentist who works with autistic kids. Dr. Matt Karsten is absolutely amazing. Fabi, Ryan and all his staff is phenomenal. They are friendly attentive and beyond wonderful. I will always recommend this practice

My daughter loves coming here every six months for her cleaning and Everytime we drive past she…read moreasks if she can have her teeth cleaned. Today Dr Clark inspected her teeth. Everyone here is so nice. They even give your child a toothbrush, sticker, tattoo, and a croc charm... Natalie got to pick out one of each. Don't hesitate making an appointment here, so glad this is Natalie's dentist.

My first impressions were very good. Kind staff, good with kids, they talk you through their…read moredecisions; however, when my child needed extensive work, I listened to their plan, in the moment trusted the Dr., agreed to treatment, paid a deposit. As I sat with it I grew concerned because the treatment plan included sedation. Expensive and risky. I asked for the X-rays which they sent, but I also requested the plan be written up with a rationale and any other possible options. I'm not a medical professional and do not understand everything thrown at me in the office. There was a follow up phone call where the staff proceeded to tell me verbally the plan. I explained it was intensive and costly and I don't understand so I would like it written up and may seek a second option to make sure this was the right path. I was told they welcomed a second option but that my $1000 deposit was non refundable. I found this really disconcerting. I understand the need of a deposit but when there is genuine concern and you have to make decisions on the spot, I also think making it no refundable with prior notice is poor customer service which I expressed to them. They then sent me an email telling me "our professional bond had been broken". Very concerning for a parent looking to be more informed in making medical decisions for their child. First I felt pressured to agree, then I felt vilified for asking questions.

I took my daughter here after a traumatic teeth pulling at another dental office. I could not have…read morebeen happier with Dr. Reena's treatment of my daughter (4 years old) who was at such ease with her and the whole staff. She was able to do a thorough cleaning and sit through the x-rays. We can't wait to go back! I never thought I'd say that about a dental visit!

The office was clean and very kid friendly. The dentist was knowledgeable, friendly and helped me…read moreto take the most cost effective route for my son. We will definitely be retuning.

Can I give them a 10+?!! Dr Ursitti and her staff are…read moreamazing, accommodating and caring. From the front desk, Amanda is considerate, kind and cares about everyone who enters that office. The decor and cleanness of the office is super. Let's talk about Dr Ursitti! She listens, and cares. Her eyes and ears are open to inputs from parents and even her special needs clients. Our first encounter was very interesting. The Dr took all the time to listen to me, and quickly changed to use people first language. I was impressed. My son has gotten use to the team and the cleaning. Just a few weeks ago my son needed to remove some crowns under anestesia. They worked with us and found a great anesthesiologist, with the best side manner. Amanda helped us finding ways and an organization to help pay for the procedure. They went above and beyond. He know is pain free and asking to be taken to the dentist! A child who was so afraid said "awww she is so sweet", referring to Dr Ursitti. Give your self a favor, take your child to this office and stop suffering the anxiety and heartache of other places where your child is not treated with respect. THIS IS THE PLACE TO GO IF YOU HAVE A SPECIAL NEEDS CHILD, SPECIALLY A STRONG CHALLENGING ONE LIKE MY SON

Greetings: For this…read moreoutlier review, I'm going to reflect on an amazing community asset: Arlington Heights Orthodontics and Dentistry. Please understand that I don't know much about other similar providers, but I will share my thoughts about the care provided for my two children over the years. When we needed braces for our son, the name we were given was Dr. Kemp. He is the definition of local legend, and he's earned those accolades the hard way: He created a superior practice and provides amazing care for patients and family alike. Dr. Hall is the other heavy hitter in the office. Impressive in all ways, working with skill and compassion. If you're like me, environment plays a huge role in experience. Their office is spotless, smartly decorated, and inviting. More importantly, the office staff provides exceptional customer care. You lnow you're in good hands with this team, which speaks to the quality and thought given to hiring practices. Finally, and most importantly, I can boil down my experiences here to one word: Trust. I whole-heartedly entrust my children's care in this field to Arlington Orthodontics and Dentistry. That should speak volumes to you if you're flying blind in trying to make a choice about selecting a practice. No pictures today out of respect for patient privacy. Until next time...tk Until next time...tk

There is no better place for anyone who needs to get their braces done! Having experienced another…read moreplace as well, this place is hands down the best place to get results and to be treated with kindness and patience. Whether you call them 4 times to reschedule or walk in they always greet you the same, with kindness and with warmth. Nicole is one of my favorites at the front desk. All the ortho docs are insanely awesome, there simply is no better place. All the staff also is great at what they do. As a 40 some year old getting braces, I will tell everyone I know this is the place to go. On a side note, the ambiance and cleanliness is top notch!

so happy with them they worked on a tooth i thought would have to be pulled. they did a great job…read moreand not to high a price. will go back in 6 months. The employees are so personable and helpful lois harvan.

I have to say I'm the first to delay my dentist appts. I just hate going to the dentist but I Just…read morehad my first visit as an adult patient and had Caitlin as my hygienist and was seen Dr Hainds. Both ladies were phenomenal. I had a fantastic first time visit and cannot wait to go back! They were so thorough and took their time with me! Thank you both ladies for a great experience..

I've used Webster Dental for years, Dr. Lowery is my dentist and she took my genetically inferior…read moremouth from HARRIBLE to AWESOME. She suggested a great and affordable method to actually give me a smile I was wasn't ashamed of. It took time and money but she really went the extra mile many time and at the age of 36 (6 years ago) I was finally able to smile in public. Not only that but they've helped me with many other dental issues and gotten me out of pain or into a better situation many times. Even after we moved much further from their office, I still go there. In fact, all the staff I have been seen with at Webster is really fun and friendly and professional.

I have been going to this dental business for over 25 years. I have always been pleased with their…read moreprofessionalism, honesty, punctuality and hospitality. Dr Nemenich is a man to be trusted and respected for his knowledge and experience in dental care. I would highly recommend this dental practice for others.

Barrington Smiles and Dr Saad are fantastic! Comprehensive, professional and empathetic care. No…read morehigh pressure tactics, useless treatments or hidden fees. Our whole family loves the practice.

I love going to this dentist office! Everyone is so friendly and caring! Dr. Saad is amazing. He…read moredoes excellent work. Pain free tooth removed and implant. Highly recommend!

The visit was for my 4 year old- we waited an hour past our appointment, then the dental assistant…read moretold my Son he "wasn't brave", didn't deserve to get a toy, and couldn't pick something from the treasure chest. They then charged $200 for NO DENTAL WORK. When his Dad called them, they refused to rectify the situation. When I confronted them, they LIED about how they treated my child and what was said, as they had a patient in the waiting room and wanted to put on a show. They are unapologetic and justified their abusive behavior of a child. GUYS PLEASE DON'T GO HERE.

Dr Boehm and the entire staff (especially Dawn) are just terrific.read more