Very disappointed with the experience at the Hoag Sleep Center, especially compared to how things…read moreused to be when I first became a patient there in 2022. Since Dr. Miki Ohata left, the quality of care and overall organization seem to have gone downhill significantly, and based on my experience, it's not hard to understand why a physician may have chosen to leave. Dealing with Destiny was particularly frustrating. The customer service was dismissive, unhelpful, and at times outright rude. There was very little professionalism, communication, or effort to assist a long-time patient navigating an already difficult process. I waited nearly a year for my appointment, only to have it canceled because the physician quit. While they did notify me of the cancellation, nobody made any effort to help reschedule or offer an alternative appointment before canceling. Instead, I was essentially told that their policy "doesn't work that way," and that the next available appointment was another 6 months away. At no point did anyone appear concerned about the impact these repeated delays could have on a patient's health or continuity of care. The entire process felt disorganized, reactive, and lacking any meaningful patient support. After all of that, I was then informed I needed a completely new referral because I have an HMO -- something Destiny either failed to mention earlier or did not understand herself, despite me repeatedly asking what would be needed to avoid further delays and despite already being an established patient since 2022. Now I'm facing yet another 6-month delay for care. The lack of coordination, accountability, and basic consideration for patients' time has been incredibly disappointing. For a medical center with Hoag's reputation, this level of disorganization and poor communication is unacceptable.

1) Long telephone hold times 2) I could not book my 1st…read moreconsult until April 2026 when I called in December 2025 to schedule. Hoag is a class act and truly feel I receive the VERY BEST CARE from Hoag hospital(s), Hoag urgent care(s), my PCP & specialists in the Hoag network & they welcome my feedback; however, I personally, was not satisfied nor comfortable with my experience with the Hoag Sleep Center.

When I first met with David, I felt seen and validated. I trusted the process fully. He asked me…read morenot to look up side effects before I committed to the treatment by paying the fee, so that my anxiety would not interfere. This seemed reasonable at the time, and I personally believe that David had good intentions. After I paid, I recall the conversation leaving me with the understanding that there weren't any side effects I needed to be concerned about. I am not saying he was intentionally dishonest, but I wish I had researched them myself. I developed severe side effects, including uncontrollable physical and cognitive anxiety, extreme daytime sleepiness, and altered visual perception. When I told David, he dismissed and invalidated my concerns, insisting that the symptoms had nothing to do with the treatment. When I asked why he had not informed me about possible side effects, he questioned why I hadn't looked up possible side effects myself and implied that it was my responsibility to do so. That response was profoundly unethical. As a mental health provider, it is his responsibility to disclose potential side effects, not the client's responsibility to guess them. Although neurofeedback is often advertised as non-invasive and side-effect-free, research shows that it can cause significant side effects. Neurofeedback changes brain function. Even if no current is being sent into the brain, the algorithm reinforces some brainwave states while discouraging others, which reshapes how the nervous system regulates itself. Side effects can include worsened anxiety, agitation, mood changes, and disrupted sleep because the brain is being trained away from its natural rhythms. This affects the entire body, as brainwave patterns influence the autonomic nervous system, hormones, and sleep cycles. Any provider who claims a treatment can significantly change brain function for the better but refuses to acknowledge that it can also cause harm is not appropriately trained in the science behind psychological treatments. My side effects left me terrified that my brain had been permanently altered, and I was left to face that alone. David refused to answer further questions until I mailed back the equipment, simply because I had expressed that I was upset. I returned it immediately and never intended to withhold it. Over time, I became suicidal due to the severity of the side effects. I want to be clear that I am not saying David caused me to feel suicidal. However, he failed to fulfill his ethical duty of care and did not show empathy or accountability when I was in distress. When I later consulted licensed neurofeedback doctors, they confirmed that I was experiencing acute side effects from the treatment. After three months and intensive mental health care, my symptoms began to fade, and I am doing well now. This was a traumatic experience, not because neurofeedback itself is inherently harmful, but because of the lack of transparency and support I received on top of the strength of the side effects I was experiencing. David may have followed the technical steps correctly, but he failed to inform me of the risks and treated me with deep disrespect once I raised concerns. If you decide to pursue neurofeedback, please research thoroughly and choose a provider who will treat you with respect, transparency, and empathy and who will openly discuss both benefits and risks.

This company is a fraud. I signed up for the sleep recovery program a month ago. The first four…read moresessions was $600 and I was told by the owner that if the first two or so didn't work, he'll refund my money. Prior to our first meeting, I talked to my doctor and we realize that there's a possibility that because of my type two diabetes and whatever snacks I'm eating before I go to sleep that that might be affecting my sleep more than anything else, having to get up to use the bathroom at three in the morning could be the issue. The owner of the company did not ask me any questions about my medical history, so when I told him about it in the second session, he got upset with me. This sleep recovery program is not based in any type of science, and it was pretty interesting that the guy will get mad at me after my Doctor, WHO IS A DOCTOR AND BASES HIS FINDINGS ON SCIENCE, told me that it could be something else. This company is a money grab. Playing music on a laptop, with electrodes on your head? No refund was given. I am also a retired firefighter dealing with PTSD and taken advantage of? This is not based in science BEWARE OF THIS COMPANY.

Dr Rockey and the entire crew are fantastic. You can feel…read moreand see that they care and that they are good in what they do. This is the entire package. No words can do justice for what they do. I have been seen by many dentists and they can't compare to the work quality and attention to details that Dr Rockey o. If you are looking for a good dentist. Don't look further. Make an appointment and see for yourself.

I love coming to get my teeth cleaned by JoEllen. She is so gentle and nice to talk to. She is the…read moreonly one I've let clean my teeth for the last..geez I don't know, 10 years? Dr Rocky is also very nice. He did a beautiful job on my front crowns and veneers, people don't even know my teeth aren't mine! I've had a very problematic mouth, and a terrible, awful, horrible quack of a dentist before finding Dr Rocky.

I struggle to write this review because I hate writing anything but positive reviews; however, I…read morefeel like this could be used as a learning opportunity. Danielle seems really sweet, but I truly wish we just got more out of our experience with her. Similar to what another posting had mentioned... I had really high hopes and was super excited to work with Danielle after the initial consultation. I had only booked 2 weeks of coaching which was $400. The services guide that was given to me says 24/7 support via phone, text, or email. I understand not responding to 4 AM texts but there were days that went by where I wouldn't hear a peep from Danielle. She pretty much ghosted us after week one. About 2 weeks after the initial two week contract, I received a phone call from Danielle apologizing, which I appreciated; however, I would've preferred upfront communication instead of feeling like I got scammed out of $400. She did offer to get my daughter in a good place for sleeping to make up for the fact that she was not really reachable during the two week contract but here we are again... a month and a half later and I haven't heard anything from her. No follow up or "how's your daughter doing with her sleep?" I've almost given up at this point because I still have a daughter who struggles with bedtime and still wakes at night, despite our best efforts and I'm out $400. Maybe she would be better when she's in person but I feel like the coaching package was a waste of money.

I had high hopes for Danielle based off her videos, how she promoted herself and our first…read moreconversation, however, after that, the communication was terrible. I kept having to chase her through text. She wouldn't text me sometimes for 1-2 days and this went on for over a week. Finally, I decided that this lack of communication when it comes to my kids is a no no. If this is how she runs her business, it's prob how she runs her life and that is how it will be with me and my kids and I just won't allow that. I went with Balanced Sleep instead and the professionalism and communication has been night and day.

Absolutely worthless. Unfortunately it's not possible to give a zero star review. I took my mother…read moreto see Dr. Lo, we were desperately trying to identify the gradual but obvious symptoms she was experiencing. Dr. Lo ran tests, did what she needed to get paid, but ultimately sent us away, stating that my mother's neurological test findings aren't indicative of any diagnosis. We saw a different neurologist, and immediately a specialist based off of his directive, and my mother was diagnosed with advanced stage Parkinson's. My mom's symptoms didn't change or drastically progress throughout this timeframe. I do understand that a parkinsons diagnosis is partially subjective, definitely at first, but she didn't even suspect it. She never uttered the word "Parkinson's" as a possibility, much less advised us to see a specialist/someone else who might help us figure out what my mom was experiencing. If Dr Lo really cared, and/or listened to her patients/testimony of patients loved ones, perhaps my Mother would be in a better spot. I have nothing against her personally, but If you're reading this, it is my advice based on my direct experience to find a different neurologist.

Office staff could be better…read more I'm a new patient, and had a slight mix-up with my scheduled appointment. Mercedes called and asked if I was coming. I let her know that I was, and thought my appointment was 9:30 (it's 9:10, and I wasn't far). She was rude and told me that if I wasn't going to be there in the next 5 minutes, that she'd reschedule me. I explained to her about the mix-up in time, and she didn't care and sounded like she already made up her mind to reschedule me. Man, way to encourage a new guy to come to your office. Pass. I told her to destroy my new patient forms let her know I'll go elsewhere.

I only recently started seeing Dr Chayanne Khosravi. So far, I have found him personable,…read moreknowledgeable and I deeply appreciate his cautiousness and thoroughness in the investigation of my condition which involves a growth in my thoracic cage.

The staff was professional, friendly, and very supportive throughout my visit. The Pulmonary…read moreFunction Test was handled with care, and every step of the process was explained clearly, making me feel comfortable and informed. I highly recommend this practice to anyone looking for excellent respiratory care.

I connected with Suzi while pregnant with my first baby for overnight newborn care. My husband and…read moreI ended up hiring someone else referred to us by a close friend, and when that went south I called Suzi for help. She was already booked at the time (I needed an immediate replacement), but she spent that evening calling colleagues in her network that may be available to assist me. She spent a few hours doing this, reaching out to different people and coordinating a replacement for me. She did this all at no benefit to herself. That spoke volumes to me. When I was in need she stepped in to help me and made herself available to me with any questions or advice I needed. She is such a professional and a true expert in her field. I will 100% be reaching out to her as we grow our family for overnight support. And I would recommend her to anyone looking for a newborn care specialist who truly cares about her families and their babies. Suzi is a gem!

We had a wonderful experience working with Suzie. She was right on time and came with a wealth of…read moreknowledge. She is kind, patient, and incredibly thorough in her approach. She took her time with us, carefully explaining everything and making sure we felt comfortable and confident moving forward. We never felt rushed, and she answered all of our questions thoughtfully. The best part was seeing immediate results. The very same day we implemented her advice, our newborn gave us a long stretch of sleep, which was such an incredible relief and reassurance that we were on the right track. Her guidance was clear, practical, and easy to implement. We left our session feeling supported and empowered. I highly recommend Suzie to any family looking for compassionate and knowledgeable sleep support.

Everyone at Weight No More is wonderful, knowledgeable and authentically caring, Dr. Skversky and…read moreKaren in particular! They have intermittently helped me to successfully manage my weight for over 20 years. I have worked with several Cosmetic Surgeon's offices over the years and we have confidently referred those in need of weight management to this practice. Sincerely, Jeanine R.

Weight no More has worked with me even when I moved out of town. They continued to provide services…read moreover the phone and ship medications to me. I enjoy working with Dr. Karen. She is very friendly and caring and easy to talk to. Scheduling online makes making appointments easy as well. I appreciate this office and often recommend it to my friends.

I had an excellent first experience with Southern California Sleep Disorders Specialists. I highly…read morerecommend them. You will not be disappointed. The staff is friendly. The parking is exceptional and the office is very clean and inviting. On a scale of 1-10 I give them an eleven.

Ordered my CPAP equipment and it took a little while but all is good. Office staff was cordial and…read morehelpful.

Love Dr Hsieh. He's very caring, great listening skills, and takes the time to explain thoroughly…read more I've been in the Medicare field for 30 years, and know a good doctor when I meet one. I truly appreciate Dr Hsieh's level of professionalism, and friendly bedside manner.

This was my first visit. Dr. Hsieh is best knowledgeable and patient. The staff is extremely…read morehelpful too.