I stopped into Green's at Ponce de Leon on Saturday, March 14 around 1:26 PM to make a quick…read morepurchase for a cookout I was headed to--an $11 bottle of vodka. What should have been a 30-second transaction turned into one of the strangest retail experiences I've had in a long time. The cashier, Sophia, simply refused to complete the sale. Instead, she remained standing at the register while other paying customers waited in line until a manager eventually stepped in and finished the transaction. Let that sink in: a cashier holding up the line and refusing to ring up a customer for no legitimate reason until a manager had to intervene. If the owners care to review their camera footage from that time, they'll see the entire interaction. At no point was I rude, disruptive, or inappropriate. The escalation came entirely from the employee. What stood out most was the willingness to create a scene and delay multiple customers over what appeared to be a personal reaction rather than any store policy or legitimate issue. Retail is not complicated: ring up the customer, be reasonably polite, and keep the line moving. Apparently that was too much to ask here. I'm not looking for compensation and I'm not interested in arguing about it. But it was such an unnecessarily unpleasant interaction that I felt it was worth documenting. Needless to say, I won't be returning to this location.

You can kind of call this place the original. I've been coming here at least since the late 90's…read more Greens has been here for the old Atlanta clientele and has stayed consistent with all the changes to the city and to Ponce specifically. Some times I waste time and energy trying to find something on Instacart or elsewhere. Why? Just come here. They have what you are looking for. And service all your beverage needs. From a party of one to large events, Green's has you covered. Huge selection, knowledgeable staff. Marvelous location. And a no nonsense approach to service. You need your drivers license to shop. And sometimes your patience - cause it can get pretty busy. We almost always leave with a new spirit we didn't know we needed. And if you need that special drink for a special occasion - come here. Frequently here. It's an Atlanta treasure and I cannot believe I am just now posting a review.

Small store full of alcohol what more can u ask for... the owners are really nice and cool they may…read morenot kno ur name but they Def remember your face... The only reason they don't get 5 stars is my they don't sell snacks I mean that's a necessity when drinking ijs

I called every liquor store in my vicinity to see if they carried Old Smuggler whiskey. Nobody did,…read moreand nobody else cared about how much I wanted to find the Old Smuggler. This place... they said they'd order it for me. That's so nice and really great customer service.

Will 100% be back! We were immediately greeted with a smile when we walked in the door. Appeared…read morelike a family/friends were doing a wine tasting. The wine selection was incredible. Two long walls to select from - there was also a modge podge of snacks and merch you could buy. If you're starting on Christmas shopping like me, I'd come here to make a fun basket with wine and some chocolate / snack pairings.

Came to this spot for a wine tasting and loved it! They have two cute outdoor seating areas that…read moreare very COVID friendly and Melissa and Justin(the owners) are knowledgeable and very helpful for wine recommendations.

Great bottle shop with exceptional knowledge of craft beer. Unique local and exported beers here…read more Free parking

I stopped over here with a friend after his suggestions and we purchased a few beers and picked up…read moreone of their 64oz glass Beer Growlers. Let me be clear I am not a huge beer fan, so I am extremely picky about certain types of flavors and the customer service here was outstanding. I explained exactly what I was looking for and was offered a sample before buying 64 ounces. This store literally carries every single type of beer anyone could ever want. I love that they carry dozens of beers from local breweries and microbrewers throughout the United States. They have lots of specialty beers you will not find at your local grocery store. If you love beer or know someone who is then Ale Yeah is a place you will want to visit. I highly recommend this place. [Review #602] (28th Review of 2019)

Never ate here before. My supervisor offered to get us lunch and she picked this place. We spent…read moreabout $72. Upon entering I realized it was a grocery store. I had to figure out that the deli was in the back on my own because, well, nobody spoke when I walked in or asked if I needed help. I know I looked like I didn't know where to go. But eventually I figured it. I walked to the back and started reading the signs and saw pick up here, the girl at the counter didn't acknowledge me. A guy came out the "kitchen" and said "Picking up" "Yes, the name is..." He grabbed the bag from underneath the counter placed it on the counter and that was it. Not even a thank you. I'm just big on customer service and that was giving off like "what are you doing here" However the wraps we got were good. Falafel, cheeseburger, steak and blue, and cheesesteak and my team says it was good, and it was. The three stars is ONLY for the food. I don't go where I'm not wanted, so I'm cool.

Love the people at CPM! Always smiling faces ready to greet you. A true local gem. Their beer…read moreand wine select is A-mazing!

Store is located on the corner of Moreland Memorial. It's a pain to get into from Moreland, so use…read moreMemorial entrance. It's not the best looking place, but it was going to save me a trip elsewhere. Came in for beer. Decent selection and easily found what I needed. Employee behind the counter was nice enough. Watch the price tags. They don't seem to update the stickers on the racks to match the item being sold, which could result in a discrepancy.

"Accidently" charged my credit card $775 instead of $75. When I went back to the store for a refund…read moreof the over-charged amount, they lied to me and said they couldn't issue a refund because they "hadn't made enough money that day" and told me to handle it through my bank. I called that night to see if they had made enough money yet and could now refund me. They lied to me again and said they could not because I had contacted my credit card company. The next day, the CC company refused the refund and said the store had to handle it. I had to then file a police report and threaten taking them to small claims court. It was at that point Citi Wine finally decided to be truthful that they could refund me and had me visit the store again so they can write me a check. Citi Wine & Spirits had plenty of time to make this "accident" right and chose not to.. making me think this wasn't much of an "accident" after all. If they were an honest company, they could have taken it upon themselves to issue the refund the day of the transaction when counting the till and seeing they were over $700. Instead they waited a couple weeks for me to notice on my own and then refused to refund me until I threatened legal action. Beware of these scammers.

Great customer service! Everyone was so helpful I will definitely be back! And it was right by my…read morehouse which is super convenient

We came here looking for a certain tequila & didn't find it but Arpan was super helpful and very…read moreknowledgeable and gave us a recommendation that piqued our interest! Other liquor stores are very distasteful in the way they treat their customers. What I can appreciate at this place of business was that instead of obnoxiously pushing the latest celebrity product release, we were recommended something that wasn't popular but in the ballpark of what we were looking for in regards to taste & price range. Obviously, the family that runs this business is passionate about what they do & it shows.