Front receptionist were so nice and welcoming. They checked me in very quickly. My waxer lady was…read moreso nice and quick she knew exactly what she was doing. She did amazing I barely felt it.

The staff was nice and the place is clean. But that was one of the worst waxes I've had. Still had…read morea unibrow & lots of hair. I won't be back. It was my first time so it was free. I did tip because I still received a service. Just not a good one.

This was my first time coming here and my first facial ever. Alyssa did my facial and she was…read morewonderful! She picked many products that would help with my acne. I had a wonderful experience and would come here again!

Brianna is amazing at what she does. She is professional, knowledgeable, and makes you feel…read morecomfortable from start to finish. Every facial I've had with her has been relaxing and leaves my skin feeling refreshed and noticeably better. You can tell she truly cares about her work and her clients.

I have nothing but great things to say about BN and Tina! I went in for simple wax removal of my…read morechin and upper lip, it is THE VERY FIRST TIME my skin did not break out, or cause any issues as my skin is sensitive. Tina was awesome in suggesting care and answers to issues I had in the past hair removal breakouts. Felt very loved on and welcomed, I scheduled another appointment in a month. I don't know why others stated that they never got a response from BN, Tina answered me very quickly via txt and booked an appointment. She is awesome!

tina is the best, she knows about her products, when the wax is too hot, etc and she is always…read moresuper fast. i'm not sure how she talks and works so fast!! conversations always 10/10. i lost count, but i'm pretty sure i've been coming to her for yearssss now!! she has some a same day cancellation fee that might bother some people, but it's about good service and her time, so i don't mind it at all. vibe, service, quality- check, check, check 10/10 recommend.

I been a client for about 10 years and i appreciate how easy it is to schedule appointments, and…read moreonce you meet with her she is so sweet and answers all your questions. She makes you feel at ease, and you will have such a great experience. her years of knowledge and her professionalism results In many clients happy and staying loyal to her many services she provides . You will truly have a relax, calming experience.

This place made me want to just relax. The ambiance is just so peaceful. She got back to my…read moreappointment request quickly through text message. Rose is such a sweet heart. I explained to her what my usually wax looks like and she explained how to proceed best. She did a very thorough job. She took the time to explain things I can do in between sessions to make my wax last longer and prevent ingrowns. She locks the door in the evening making the environment feeling more safely since downtown modest isn't the best location. But there's a ton of parking with security. And the moment I walked up stairs I can smell her unit. We used a combo or hard and soft wax and although Im not sure of the products she used, the wax did not hurt at all!! I'm used the clear yellow soft wax that leaves you skin all irritated after waxing. She will rub with cream and use a calming mist after. Loved it! Rose also honored the yelp discount and I couldn't be more thankful. I will be sending loved ones here. I can't wait to try her facials. Until next time rose!

Worst experience I've had at a nail salon. I paid $40 for a hard gel removal and manicure, and…read moreunfortunately, I do not feel the service was worth the price at all. I specifically asked for a manicure, but aside from very minimal cuticle cleaning, not much else was done. In my experience, a manicure should include more than that. The removal was from a previous hard gel set I had actually gotten done at this same salon, and between the removal and the so-called manicure, I was extremely disappointed with the final result. I do love the color, but I'm very unhappy with the quality of the work I have nailed Polish everywhere. What also made the experience uncomfortable was hearing the woman doing my nails whisper that she and the lady who sits in the front are the only ones there who are good at doing nails. Based on the work I received, I definitely don't agree. And I question if they are the only two that are good at doing nails with the product that was used on me why would they assign that job to someone that don't know how to use the product, I can see why it only lasted two weeks. For $40, I expected much better quality and service. Unfortunately, I would not recommend this salon and will not be returning. If I could clear the stars completely out I would.

Don't go here!! This is the 3rd time they have drawn blood, the people are too rough and quick! Are…read morenot careful and do a crappy job!!

Sylvia is an awesome esthetician! I have been a client t of hers for 10 years plus and followed her…read morewhenever she moved her base location. She has great hands and her microdermabrasion facials are exceptional. She is a wonderful person and it transitions into her practitioner skills as an esthetician! I highly recommend her. Another plus is that her prices for her treatments are affordable compared to others. Give her a try and I know you will not be disappointed!

Update: Sylvia is amazing! I can not express the goodness of her services in words. I have been…read morecoming to her for years. I've never left disappointed or unsatisfied. She very professional, her products are high end, she combines messages while you wait for your mask to set. It's an amazing feeling. This year for Father's Day I gave my husband a gift card for a facial and he loved it. Go check her out for yourself.

This place might be a bit confusing to find at first. It is down a hall through double doors. It…read morealmost looked like aini strip mall inside a building filled with mini glass rooms, each being a different business. I did a brazillian and underarms. Priscilla used hard wax which doesn't hurt like soft wax does. She was efficient in removing baby hairs and ingrown hairs. I also really appreciate how she responded toe so quickly and was able to get Me a next day appointment. Might I add, she is clean in all she does. She changed the bedding paper and wiped down everything after my visit. The only thing I wish was different was if the room can be a bit warmer or provide a towel to cover when your nude is can be cold. Or maybe a pillow. However with covid precautions perhaps that's why there's none. But the shop is cute, she's such a sweet girl and I can't wait to come back She even had discount off highest service. Be sure to ask when the promotions are!

Great service, Priscilla is amazing! Very professional and…read morefriendly person, and do her job at perfection!

I had Eric, it was the best experience I have ever had. He was gentle, kind, took his time, made…read moresure everything was great. Very beautiful room as well.

First off the salon is very clean looks very professional. Thavy did my pedicure and she did…read moreamazing. This was my first time going to Venetian nail spa and I will be going back. I love the work.

Elizabeth did my lash lift. My lashes looked great, lifted and noticeable. I also had her wax my…read moreeyebrows. My eyebrows looked better than ever! I was so happy with my results. This is the only place I'm going for a lash lift and eyebrow wax!

I regret not listening to the previous reviews and giving this business the benefit of the doubt…read more My first eyebrow appointment went fine--the owner was pleasant, and I was happy to find a place so close to home. Unfortunately, my experience after that left a very bad impression. This review is specifically regarding their no-show policy. While a business has every right to run operations as they see fit, I find this policy excessive and counterproductive to customer retention. I accidentally forgot my second appointment--yes, it happens. I was then charged the full amount of the service ($45). What added to the frustration was that I called 45 minutes after my scheduled time asking if I could still come in. I was told they were already booked, whether that was true or not, I can't say. When I asked to reschedule for the following week, it was never made clear that the $45 I had just been charged would not apply to the next appointment. I had to directly ask multiple times whether that payment would be credited, and only then was I told it was a loss due to the fine print of their no-show policy. So to be clear: the first time you miss an appointment, you are charged 100% of the service with no flexibility. They only send email reminders--no text messages or phone reminders. Every other beauty service I use (nails, hair, lashes) sends text reminders, so it's hard to believe that isn't an option. This feels intentional, knowing many people don't constantly check email. What left the worst taste was the lack of understanding or willingness to make an exception for a first-time mistake, especially when I was only 45 minutes late and had been a paying customer. Policies like this don't just penalize clients--they push them away. Unfortunately, this experience ensures I won't be returning.

First time to have henna applied to my eyebrows, first time to Beauty Upgrade…read more Pavin (hope I am pronouncing her name right) is a skilled esthetician and was very patient with me. I was nervous but I could see that she is an accomplished esthetician, so this helped my nervousness! I am very happy with my eyebrows. I plan on returning on a regular basis to have my eyebrows maintained by Pavin. COVID procedures are practiced at this salon.

I purchased a package for 3 months for my daughter and every time I would go in she would ruin our…read moreeyebrows and when she was waxing them she would pull the wax the wrong way. when we would tell her she said "I know my job!" but believe me she doesn't my eyebrows would be very uneven. she shouldn't even be licensed. NEVER GOING BACK! SHE WAS RUDE!