Great from start to finish! Oil Change while I waited! Snacks, coffee, water, wi-fi.read more

We purchased a 2019 Hyundai Tucson . We understood we were buying a used car and had realistic…read moreexpectations. However, we were also assured that before we received the vehicle, it would be cleaned, serviced, and have the catalytic converter replaced because it needed one. We trusted your dealership and moved forward with the purchase. Since then, this experience has been one issue after another. It took nearly five days after purchasing the vehicle before we even received the keys. We still do not have our permanent tags and are currently on our second set of 30-day tags. When the vehicle began making loud noises a few weeks ago, we contacted your dealership and were repeatedly assured that the catalytic converter had been replaced. Based on the issues we've experienced, I have serious concerns that it either was not replaced or was not properly repaired. After almost a week of trying to get help, we were finally told to bring the vehicle in this Thursday and that the catalytic converter could be replaced again under warranty, yet we would somehow still be expected to pay for the repairs and even pay for your team to simply inspect the vehicle. Unfortunately, the situation has now escalated beyond that point. While traveling approximately an hour away for my son's baseball game, the vehicle began making extremely loud noises, lost power going uphill, and completely stalled. We barely managed to roll it into a BP parking lot, where it now sits approximately 45 minutes from our home. The vehicle will not start at all. Based on the symptoms and circumstances, it appears the catalytic converter has completely failed and is clogged to the point that the vehicle is inoperable. This has caused an enormous inconvenience to my family and has left us stranded through no fault of our own. We purchased this vehicle in good faith and have been patient, understanding, and reasonable throughout this entire process. In return, we've been met with delays, unanswered concerns, additional expenses, and a vehicle that is now completely unusable less than two months after purchase. I would also like to add how no one spoke to me when I picked up my keys after waiting 3 days after signing papers. They were too busy eating to deal with me picking up the keys for the vehicle I just purchased. I wasn't able to confirm that they had completed the paperwork and I also was given no proof that the work had been done on the car.

They were fast, friendly, and affordable. They went above and beyond. If you need auto repair, call…read morethese guys.

From the owner: We are a diesel and automotive repair shop. We specialize in Engine repair/swaps, lift kits, custom…read morefabrication, off road builds, utv/atv repairs/builds, performance parts, you name it!