Mileage varies, but I can say without reservation Ken's has done right by me. You can not only have confidence in their knowledge, experience, & ability but that they know the value of being fair & trustworthy. They aren't getting rich running an honest business, but people will find that is what is most important. I'm glad to do business with them & that's how it should be. read more

Ken is simply most honest mechanic out there. I had my car in for a very expensive part that needed changing. Ken found that the part just needed some cleaning. He charged me much less then I was expecting. You dont find honesty like Kens Auto out there. I live in Grand Rapids and always take my cars to Kens in Caledonia. Its worth it every time. read more

I was on the way to the airport when my tire suddenly blew out. I was stuck on the side of the road, stranded on a patch of farmland, and waiting for "roadside assistance" that my insurance company provides. Due to a broken lug-nut I was unable to remove the blown tire. After about an hour of waiting, and my "roadside assistance" failing me, I ended up looking up local shops in the area. Ken's Auto picked up the phone immediately and said they'd be there in 10 minutes. Sure enough, the owner pulled up in his truck with a bunch of tools. He then fixed my car on the side of the road! Then we drove back to his shop and he tuned it up some more before I was on my way to the airport. Keep in mind, this was all in about an hour. I called my insurance company and told them to turn around because Ken's auto had already saved the day! These people helped a random stranger that was stranded, and I'm incredibly grateful. Salt of the earth folks that will treat you right. read more

adds say he works on classic cars but when you stop by to inquire, he says "no" I suggested last fall that he change his advertising but he has not. read more

The shop worked on my jeep. Something is very wrong now. Normally I would never let someone else touch my jeep but I was out of town and my wife had it brought here. So I had to go back. When I brought it back the first thing out of his mouth was that it wasn't his fault and there was no way it's anything they are responsible for and the second thing out of his mouth was that it would be at least a week and a half before he could even look at it. (He never even heard what the problem was before CONCLUDING this wasn't his fault ). Basically, that is what you're dealing with here. He's a charlatan who does not stand behind his work. And let me correct the record a little, the first thing out of his mouth was actually telling me I listen to my radio too loud when I pulled into his driveway. This guy is a clown and I'm going to take him to small claims court to get my money back. I suggest you just stay away. Friendly advice. read more