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    Ken's Body Shop

    5.0 (7 reviews)
    Closed Closed

    Services - Ken's Body Shop

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

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    Crash Champions Collision Repair Bastrop

    Crash Champions Collision Repair Bastrop

    (3 reviews)

    Dropped my SUV off on a Saturday back in December 2025, since I was rear ended, to have the other…read moreinsurance review the damage. Customer Service was great, the person stated, I would get a call later in the week after the insurance company checked the car to see what the total damage will be. Never received any calls from Crash Champion. Only received a call from USAA, which was the person, who was at fault, insurance, stating they need my authorization to pick up my SUV to get fixed. I was confused, told them my car is at Crash Champion, waiting to be fixed and can be fixed there! The representative from USAA, stated, "didn't Crash Champion, tell you that the car can't be fixed, it's TOTALLED!" I was like "WTF"! My car is drivable.. I was rear ended! Basically, USAA, wanted my permission to tow my SUV, so they can salvage and chop up my car for parts. I was upset, cause Crash Champion, never reached out to ... NO Communication what so ever! My SUV only needed a new rear bumper and new rear 3rd gate! That's it! Went to pick up my SUV at Crash Champion, I asked the lady in the front, "how much will it cost to fix my SUV, I will pay cash to you guys to get it fixed". She said "we cannot fix it for you here, you would need to take it to a mom and pop shop", I was shocked. Basically.. translate to... we want more money from the insurance company than what it really cost to fix it. I was able to have my SUV fixed from another collision place in Austin, the cost was only $1,400 with parts and labor. Sucks for Bastrop residents that they are only one of the two big auto collision repair shops. This place needs to work on customer service.. lack of communication, I was never notified and my attorney that was handling my auto accident case, was never notified!

    You guys/girls are so awesome I haven't had the best of luck with my new vehicle but you've been so…read moreawesome with service, updates, etc. Thank yall truly great servic!

    Ken's Body Shop - bodyshops - Updated June 2026

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