The service was prompt & courteous. A problem was discovered that scrapped my entire plan to have 4…read morebalding tires on my truck swapped out with 4 tires I had in storage. I felt sorry that I scuttled a service of this size for them. When presented with a total bill of $30, I countered with an offer of $50 which, of course was accepted. Owning a small business myself, I know what it means to be valued by a customer. -BUT- Rather than running $50 total on the credit card machine, I get a $1.75 service charge slapped on it as well. This once again reminded me that no good deed goes unpunished. Future business of mine will be going to any of their other competitors. Upper management should reacquaint the new location's personnel with the finer points of transactional etiquette.

Found my tire was flat on Friday, 10 minutes before close. Pulled in. 100% stoked with the service…read moreI got. Yea, I could have gone to a corporate franchise, and done it for cheaper... Yea, I was the only white boy there... 20 minutes later my tire was fixed. No problem. $25 and a tip. The crux of the story is, I live for this type of service. Fast, respectful, smiles and positive interactions with owner, staff and other's getting work done. Support small businesses, truly the fabric of our communities. Open 7 days a week. Alejandro's boys work hard. Love this place.

went to Discount Tire today to have my tires rotated since it's been 5,000 miles since I purchased…read morebrand-new tires. The gentleman who helped me, Aurelius, was truly outstanding. He greeted me with a smile, asked how my day was going, and made genuine small talk while measuring my tires and taking care of everything. He was honest and clear about how long the service would take, signed me up for text message updates, and made the entire process easy and stress-free. Overall, it was a wonderful experience -- which isn't something you always expect at a tire shop. I highly recommend this location for tires and anything tire-related for your vehicle. Great customer service makes all the difference, and Aurelius delivered. The price was on point with the competition and they had what I needed within 48 hours when I originally got my tires and today it was zero dollars to rotate and balance them because I purchased it from them. I think the service quality is amazing.

I bought a truck yesterday and a nail was found in the back passenger side tire while it was being…read moreinspected by a mechanic before I purchased it. I knew at the time of purchase that the tires were fairly worn and was told by the pre-purchase inspection tech that I "should replace them before winter" (it was early spring). There was a nearby Discount Tire so I drove by and set up an appointment for the following day. I showed up for my appointment and the tech came out and inspected the nail and measured the wear on the other tires that had no nails. The Discount Tire employee took less than 30 seconds before he told me "they couldn't plug the tire and rambled off some DOT standard". I called another shop and they said "that sounds just like Discount, if it's in the top I can repair it." The other location (Big O Tire) had knowledgeable techs, was family owned, and gave me plenty of advice and fixed the tire for free. The tech at Big O said "they won't repair your tire but they will let you drive out of there with a nail stuck in your tire... which one seems more safe?" Not to mention, if it only took 30 seconds why in the world didn't they look when I was in the day before? In comparison the employees at Discount Tire seemed like minimum wage / teenagers who know little about cars and just serve the corporate bottom line. If at all possible forget Discount Tire exists. They aren't there to serve you.

Steve, the owner of Diagonal Tire, has a heart of gold! And he is the best mechanic that I have…read moreever come across! Steve adopted his mischievous mixed golden lab dog from the Fort Morgan Humane Society. That crazy, but adorable pup is Macy. So, when the Fort Morgan Humane Society was offered a free, but not-working van to transport dogs and cats, he offered to fix the van for free. Truly amazing! There were many mechanical issues with the van and it seemed as he repaired one problem another problem would pop up since the van was a 2013 Ford that was sitting in a parking lot for several years. He fixed everything! Now the Fort Morgan Humane Society has a "new" van to transport dogs and cats to the vet or to Front Range humane societies to help them find a new home when our shelter is full. This is invaluable for us. We are a small, rural, and always poor, humane society on the Eastern Plains of Colorado. Steve, we are indebted to you! Thank you, thank you, and thank you! Woof! That means "You are Terrific" in dog language. Give Macy a hug. Sage, too. Karen Benker Board Member, Fort Morgan Humane Society

I had a slow leak in my tire-rim bead seal. The rim is rusty and flaky. Discount wouldn't touch it…read more All they wanted to do is sell me 4 new rims. Steve and Darrell took care of me. They got me right in with very little wait. Steve ground off all the rough, rusty obstructions and got my tire to seal without a leak (so far anyway). Then when I asked Steve how much I owed him, he said not a penny. I couldn't let this kindhearted man work for free so I forced $20 in his hand. I'm very pleased with my visit. I have found myself a new tire and alignment shop. A pleasure doing business with Steve and Darrell. Give them a try and you won't be disappointed!

Superb start to a Monday morning, when Bill comes out to great me for my regular oil change on my…read moreToyota 4-Runner! My go-to place for 90% of my car's needs.

I was told by discount tire I had to buy 4- new tires. Chris Gonzales took the time to take my tire…read moreoff, and get a solid look. They confidently and quickly patched it and I was on my way. TOP NOTCH SERVICE. I will be going back based on this honest work.

I was visiting a nearby business when I noticed a tire was a bit low. I went to the gas station…read morenext door to air up the tire, but it was clearly losing too much air. So I began to put the spare tire on. With the leaking tire off, but the spare not on yet, the cheap POS jack that Jeep put into the Libertys decided to collapse. My wife goes over to Les Schwab to try and borrow another jack. A guy comes over with a jack and puts the spare on. Takes my Liberty over to the shop to repair the leak. Puts the tire back onto my Jeep and the spare back on the tailgate tire holder. No charge. Saved my day. They now own me, and I am going to tell everyone I know this story. Thanks again guys!

I visited the Les Schwab Longmont location last week and asked if the techs could fill my tires…read morecorrectly. They were busy doing what LS does but Jesus stopped what he was doing, checked my car door for pressure specs and filled my tires accordingly. Such a nice young man. A great asset to LS in Longmont. This is why we keep coming back to LS. They care. Thanks Jesus!

Barnsley is the best tire shop - you are not just a transaction there. Great personal attention and…read moreadvice - very knowledgable staff. I had aftermarket 18" rims installed on my XC40 recharge and Luis helped me select a great and affordable set of tires. The installation team did a great job, took less than an hour to complete. I highly recommend this tire shop.

Outstanding service. Very knowledgeable front desk with no hard sell. They listen, answer…read morequestions, advise. And if they make a mistake, they will more than make it right. That's the very definition of integrity.

I had an amazing experience at Discount Tire, and I have to give a huge shoutout to Dom!…read more He was incredibly professional, knowledgeable and made the whole process so easy. He took the time to explain everything, answered all of my questions, and genuinely cared about making sure my car was safe and not just making a sale. The entire team was welcoming, efficient, and worked together so well! If you're going to Discount Tire, I definitely recommend asking for Dom. Thanks Discount Tire Team!

Other companies should learn from Discount Tire what Customer Service truly is…read more I have been coming to this location for decades, always pleasant experience to say the least. Ty, the current manager is over the top, courteous, kind knowledgeable and runs a fabulous operation. It's no wonder that this location is number one in the nation Wouldn't go anywhere else... Highly recommend.

New to town and got a bad leak in one of my tires. Called Gills on South Main Street and they said…read morethey could handle it right away. Fixed my tire for a reasonable price and even checked out my car (brakes, wipers, visual inspections) for free. They text you as they inspect and even provide photos. Luckily I was good to go and appreciated knowing that. I found the guys there totally professional, smart, and nice. Had a wonderful experience and definitely recommend them.

Extremely helpful and considerate. You can tell they care, which is a rare thing these days. Will…read morereally helped me out, which makes all the difference when trying to prepare for winter driving. Thanks again!

I was i need of a Tire for my SUV and they didn't have one that I could of afford. So they helped…read moreget a Tire They go above and beyond of service. They will have my business. Great Customer Service and Kim the customer service person and Jake the store manager was amazing.

If you haven't heard yet, there's a new Discount Tires on North Main Street in Longmont! For years,…read moreI used the Discount Tires location on Hoover Street after buying my tires. Now, I'm excited about the new store. From the moment I called to book an appointment with Kyle, the Main Street Team (303-845-5430) impressed me. Alexis checked me in and was very meticulous about service provided at check-out; and I was able to speak with Bryce, the store manager. The store team was knowledgeable, efficient, and made the process painless; their organization and genuine customer care stood out.

I had my tires shipped from Tire Rack to Mobile Tire Pros. My car was in the shop at the time they…read morearrived, and they were happy to find a time that worked for me later in the week. They were prompt with communication and went above and beyond to find hardware that worked for my tires even though my car was missing the necessary parts. After the service, they explained what changed and what I'd need to know when swapping my summer tires back on.

Great same day service and value! The guys from Mobile Tire Pros came to my work within a few…read morehours of contacting them and had my tire patched up and ready to go again. Great option if you don't have spare time to sit at a tire store or need to get the fix done quickly. Will definitely use again and already recommended to my coworker.