Buyer beware. I…read morerented a truck and tow trailer from this U-Haul location and was promised a mileage discount by the general manager, Laiza. When I followed up, she simply said she could not honor it. No explanation, no effort to make it right. This was disappointing and frustrating, especially after relying on what I was told before renting. I would not have booked otherwise. Be cautious and get everything in writing if you use this location.

Lisa Marie is an outstanding GM with a real passion for making sure the customer is taken care of…read more She practically made a move from Texas to Oak Harbor, a breeze, and even set me up with some good discounting because of my service. I highly recommend this location.

Smokey Point Mini storag Do Not Rent a Unit there. They are never open. You have to call to make…read moresure someone is there and she is constantly gone. You are not allowed access to your unit without someone in the office. You are not allowed to spend more than 15 minutes at your unit.

This place is so well maintained and the prices are really reasonable!!!…read more The manager, Theresa is an absolute sweetheart and always very accommodating for anytime I have needed to get anything in or out of my unit. I have had a storage unit in this facility since 1997. I recently emptied my unit the end of this past summer and was pleasantly surprised when I saw that there was hardly any dust, not one spider web or any mouse poop inside my unit. Everything inside of my unit was perfect, like I had just put it all there yesterday. I highly recommend this place to anyone who needs a storage unit. They have a very secure yard and their manager Theresa is just the best!! Thank you so much for taking such good care of my things. You gave me total peace of mind all these years. I very much appreciate it.

Clean, well-managed, helpful front desk, in a (somewhat) climate-controlled place. I think it…read moreranges between 50-80 degrees. Tops of units are open, a few inches between bars, but they wouldn't have ventilation otherwise. Security seems good, I've always felt safe in the covered parking area and inside. Lights go on automatically as you walk through the hallways. There is a nice bathroom on the ground floor, outside the office near the carts, nice to have when you're there for hours sorting. Prices went up a few times during a fairly short period awhile back, less so lately--Thanks! Great deal compared to many comparable Seattle storage facilities, easy access off I-5. I visited my unit recently after two years and there was hardly any dust. I found this place kind of randomly and am so glad I did!

if you rent here, they do not care for any of your property that you store at their location, they…read moredo not provide any security that will keep your stuff safe. i am stongly convinced that the office employee has something to do with them allowing my unit get burglarized. i was told by him that they dont care about any of your property that you store at their location. what are you paying them for? i was clearly told we dont care!!! again i'm strongly convinced that the employee had something to do with my unit get burglarized, he knew that we havent been to the storage for multile months and that we moved to hawaii. people please have some wisdon and do not rent there!!! i'll say again they dont care about you or your property they just want your money and if they might allow other people break into your unit. i had about 30k worth of valuables stolen from my unit, oh by the way they knew exactly wich unit to hit, it was the only one, and the unit is on second floor and you have to walk through multiple hallways to get to this is not coinsidence at all!!! my name is sergey vechtomov and this is not fake review

Wow. Claudia is on point!! I've worked for the last 34 years & they all involved customer…read moreservice. Claudia knows her job well. She's educated, knowledgable, & personable. She answered all of our questions, was happy to brave the cold winds to show us what was available, & wrapped up the transaction in a timely manner. I walked away a highly satisfied customer & definitely recommend this clean, efficient, & gated establishment. Thank you, Outta Space, for appreciating ALL who have served in the military, including & especially veterans.

I have stored two motorhomes there for more than 13 years.Claudia is the on-site manager and does…read morean exceptional job. Friendly, knowledgeable and goes the extra mile to please.

The staff there has always treated me well. Today I needed assistance and the staff member put in…read morethe time and effort to help. I went there this afternoon and I believe her name is Lori (my memory is a bit messed up so hopefully I got it right). I have been there a few times and always had a good experience. thank you again

The lady I spoke with was so incredibly rude and nasty to me on the phone when I was requesting…read moreinformation. There are plenty of storage places to choose from and I will always choose to do business with people who respect their customers and sadly, this is not the place. Shame on that lady who answers the phones.

Denise was friendly fast and professional!…read more The unit was affordable tall dry and warm. Thank you Storage Court for making my move a breeze!

Good prices and good communication! Got a nice phone call from the lady in the office.read more

Owner was going to auction my belongings with zero notification, I received the letter 1 month…read moreafter closing my account. What's worse is I physically talked to the owner and another staff member on 2 occasions and neither told me of the plan to auction my belongings. Buyer beware especially if you are going to get deployed and wont be available to resolve issues as you will come home to an empty unit! Be careful as the scam is they will take your credit card details but if you don't specifically say you want autopay they will just not charge you and proceed with auction!

Great Staff!!!! The best that is out there! I recommend them for your storage needs, I have been…read moreworking with them for a while and they made the whole process for me as easy as could be! If I need storage again, I will be going back to these guys!

Quality facility run by friendly and knowledgeable folks, plus they have the convenience of Penske…read morerental trucks (better and cheaper than U-Haul). The negative reviews are placed by people who shouldn't store their belongings. If you don't pay your rent timely, expect to incur fees, and if you don't expect that customers will move pests in with their belongings (rodents, roaches, etc) then you're simply naive. Mariner does a great job of eradicating pests, but I prefer to store my belongings in plastic bins and well-sealed boxes, and absolutely no food goes in my storage unit, so I never experience pest issues here.

I have had multiple fees that I was unaware of added I was late on a couple months and told them…read morethe exact date I would pay and they cut the lock the day before that to get it ready for auction which wasn't for another week now I have to pay for a new rock and then express I wasn't happy with the service I was getting and I would continue to pay until I could clear my unit and was then sent a 30 day vacate notice the professionalism at this place is not what it was when I got my unit I've always paid even if I was late and this is how I'm treated I have keepsake from my dead mother and family in there I simply said I would continue to pay until I can find somewhere else and then I was 30 days