Original repair was for diesel fuel filter being full but it ended up being a wiring harness that…read morehad a short in it, causing sensor to show water in fuel. Again thanks for the diagnosis and help.

My work truck was shutting down on me while I was driving and I had a 5 hour drive back to…read morePortland. All the repair centers were so busy they could not even help with a tow much less a look at the truck for 4 days. After calling all around Luis said the shop was busy but would take a quick look if I could get the truck to the shop. I wrangled the truck to the shop. A quick look amounted to a filter clean or change (my choice) and a mass O2 sensor clean. Luis admitted that was not the best option but was willing to try given my limited options. He said if I tested the truck and it broke down they would come for a tow. With no shutdowns in 30 mins of testing I took off down the road for the cost of the a new filter and 30 minutes of service (at my prompting). Luis at this shop was extremely helpful and is willing to prioritize a quick-look which saved me a whole lot of time! Luis even made sure I had the number to a tow service before I left. That is service! Do not overlook this shop. I am not sure why the shop has a skull design as I did not feel death approaching while I was there, but maybe it is because the shop recognizes that for most of us death is most close not from ISIS or a shark attack or Ebola but from the practice of driving down the road.

Just moved to the area and needed a few scratches removed from the driver's side of my car…read more Stopped in and was treated like a queen! The scratches were buffed out and when I came back I was told there was NO CHARGE! The car looks brand new! What a great way to be welcomed to the neighborhood! So grateful there are wonderful companies out there like this! Many thanks!

I had a very frustrating experience with Eastmont Body Shop…read more The initial estimate process was fast and easy, and I was told the repair would take approximately two weeks. I dropped my car off on August 3. My insurance initially authorized only three days for a rental car. Eastmont told me this was standard and that the rental authorization would be extended as needed. After three days, I began calling to make sure that had been taken care of. No one answered the phone or returned my messages. After an entire week without a response, I actually made the 65-mile drive to the shop because I was beginning to wonder if something had happened or if they were even open. They were. There was someone sitting in the office. They simply had not answered or returned my calls. At the two-week mark--the time I had originally been told my car would be finished--I called for an update. Again, it took three days to get a response. I was then told the car should be ready either Friday or the following Monday. Friday came and went with no call. Monday came and went with no call. At the four-week mark, I finally received a call saying the car would be ready Tuesday. I rearranged my schedule to make the 65-mile trip to pick it up, only to be told Tuesday morning that it would not be ready until the following day. We finally picked up the car four weeks and five days after dropping it off for what was originally estimated to be a two-week repair. Unfortunately, that still wasn't the end of it. On the drive home, I heard a ticking noise and pulled over to investigate. I discovered that molding on the driver's side had not been properly reinstalled. That meant yet another 65-mile trip each way to have the shop correct it. As of today, I believe the repair is finally complete. The actual bodywork itself was acceptable. My complaint is with the extraordinary lack of communication, repeated missed completion dates, and the amount of time the shop kept my vehicle. Delays can happen--I understand that. What is unacceptable is leaving a customer without updates, failing to return calls for days at a time, and telling a customer a vehicle will be ready when it isn't. A two-week repair became nearly five weeks, involved multiple unnecessary 130-mile round trips, and still required a return visit because part of the car had not been properly reassembled. Based on my experience, I would not recommend Eastmont Body Shop.

They do fantastic work, had new full exhaust systems done for my 1966 Mustang and my 1956 Chevrolet…read more210. Quality on both was outstanding and their prices are way more reasonable than others. Highly recommend them!

Referred here by our local mechanic and received friendly, fast and efficient service for a very…read morefair price. Recommend highly!

Impeccable service A cut above. Nick and the guys are top…read morenotch. My car looks like brand new and I can't believe my eyes. Thank you guys!

The people were rude and when I asked questions about the service they didn't know anything. So…read morewhen I took the car in and asked again why don't you guys know anything they didn't take me. But I was smart enough not to cancel my other appt. With someone else cause I was gonna give them a chance anyway plus it was 1 week before the other appt and the dinner the better but they sucked and I'm glad I had to wait for the other company they were awesome.. Collison on the ave of Wenatchee is great

Something was wrong with the coolant temperature sensor maybe idk... the car said it was under 100…read moredegrees and I know that is definitely not good.I'm just the girlfriend sitting in the warm car. My bf and this guy are working together. He is running back and forth from the front engine to the store! I'm not sure if this in his job description but he's literally hands on helping out! I don't come down to Leavenworth often but I remember everyone is so nice here. Thanks jerry auto supply! Hopefully we make it back home!

We decided at the spur of the moment to take our vehicle on a short road trip over the mountains…read morefor the first time since we bought it a year ago. Nearly an hour away from Leavenworth, our check engine light came on, much to our dismay. We pulled into the first auto parts store we saw and it turned out to be super lucky for us. The three gentleman working today have been beyond accommodating, knowledgeable and friendly. They went above and beyond the normal protocol of good customer service steps, giving my husband advice about our vehicle and even lending us a tool for free numerous times. I wish we had people service this great closer to home, but we may make it a tradition to stop at Jerry's and buy whatever little thing we might need, just because. Thanks gentleman of Jerry's Auto Parts, your small town hospitality meant a lot to our little family of five.

Lathan assisted me with a blown tire on my trailer on Highway 2, twenty miles west of Leavenworth…read more I had a good response and good dialogue with him regarding my options after helping put on a spare and deciding whether to go back to Leavenworth with him following or risk continuing all the way west. I felt the overall experience was much better than just a roadside assist transaction. John B.

Do not under any circumstances call this company to tow your car. Unprofessional, rude, wanting to…read morescam our insurance company, creepy around my daughters.do not recommend. any other company but this one...

Alberto At Randys Towing Saved us! Our truck broke down on a old one way dirt road after a long…read morehike.. He was their in less than a hour and made sure we got too a bus stop too Leavenworth too get back too our campground after dropping off our truck at the shop.. Thanks so much! So kind and above and beyond!!

I had a rollover accident over the weekend and my vehicle was towed to their lot. I made…read morearrangements to pick up my possessions in my vehicle monday and have my vehicle towed tuesday, but when i went they had already given my vehicle to my insurance company and it had been towed to spokane. My insurance company aknowledged the mistake and towed the vehicle all the way back to me. Randys towing, however, told me to call my insurance or (they actually said) to call the police and literally closed the door and left me outside their shop. Save your time and money and deal with one of the local companies that have been around for more than just a handful of years and actually know their business.

I brought my car in on Thursday afternoon. The engine was knocking. He diagnosed it Friday, faulty…read morewater pump and recommended replacing the drive belt also. I requested an oil change cause it was due. He estimated $600, and that car would be done Tuesday. Car was done and picked up Monday right after work and cost just over $400... Underpromised and Overdelivered. I will definitely come back for any other automotive issues that ever crop up.

Horrible experience. The guy was not nice. came out of the building yelling at me about what he…read morenoted on his invoice about my brakes needing rotors too and that's why the pads need done again after 4 months. He wasn't my first quote for the brake job and the other shops did not recommend the rotors like he did. Probably just trying to get a few more bucks from the dealership that was paying for it. Pretty sure he put the cheapest pads he could find on my Q7. He was in my face like he wanted to fight me. Not professional at all