I am amazed with the professionalism, politeness and consideration that I received at Kenton Cycle repair. My bike was not repairable, but the service and interactions with Thomas the owner and Jeremiah a technician were impeccable. Two other technicians (names unknown) were involved in the process and their knowledge and desire to accommodate was gratifying. I strongly recommend this shop and these people. They are great. It gives me a good feeling to know that our future is in the hands of such capable and thoughtful people. Needless to say I rate Kenton Cycle as a solid five star business establishment. read more

Extremely unwelcoming, overcharged me, sabotaged my wheel & then proceeded to insist i buy a whole new wheel from them . Ive been here twice before and both times was told my spoke replacement would be 40$. This payday i brought my wheel and was "helped" by a shorter balding man ( not that it matters i just didnt get his name and thats how he looked) he tried to charge me 77$ to replace 1 spoke even after i was told previously it would only be 40$ max . After asking why it was so much he responded with a spoke replacement cost 60-77$ which contradicts the price i was told not only once but on 2 separate occasions . I decided to just pay the price as it might have went up within the past few days since i last came in. Then after i got a text saying my rim was laced incorrectly and they suggested i buy a new wheel from them . They didnt know i have pictures of the wheel before i brought it in & not only did they replace my 1 missing spoke they also swapped the position of another spoke to make it appear it was laced incorrectly. I just got the wheel in the mail and have photos that it was in fact laced correctly to begin with . Another wierd sales tactic to convince me i needed a whole new wheel . Super bad vibe today as i felt i was mistreated & taken advantage of . Why would i be treated any different than other customers? Not sure although i am hispanic and its not the first time someone has treated me less because my race . Needless to say I will not be supporting this shop again . read more

Kenton Cycle Repair - The scratches on outside of the spokes show where they were originally overlapped. But have been moved go straight uo instead of crossing. - Bike Repair/Maintenance Near Me - Portland, Oregon

I'm going to give this local bike shoppe a high five with my right hand, & another with my left hand! So truly a 10 star experience! I am a bit particular with what goes on my Cannondale bike. I bought a pair of handle bar grips, and returned them, because I saw they had a better ergonomic pair that felt like a dream, after installing. Thomas is excellent & very friendly. He switched out my handlebars, installed the grips within less than an hour. I came back today, realizing the color was not right....since I am a picky pants, switched them out with Tyler, & upgraded my pedals. Easy, transaction...& I could not be happier! Go to Kenton Cycle Repair off N. Denver, because they deserve your biusiness!!! read more

Kenton Cycle Repair - Bad ass pedals & handlebars w/ergo grips! - Bike Repair/Maintenance Near Me - Portland, Oregon

I just had these guys fix a flat for me. They got me a new e-bike tire, because it turned out I needed one. They also adjusted the neck on my bike which was loose. I rode my bike home it rode like it was 100% when I first bought it. Thanks Kenton Cycle repair . I highly recommend them. They did great work on my Rad Power bike. read more

Very friendly staff. During the shelter and stay order they are accepting walk ins in safe manner by allowing only one customer in the shop at a time. They were extremely friendly and welcoming where many other shops have been rude and pretentious when it comes to cycle repairs when I have called them or attempted to walk in. My pedal broke and I was unable to remove it with my home tools, they we willing to remove it, I wanted to support the business and purchased a new set. $5 installation and they had it ready in 15 minutes. I plan to continue to support Kenton Cycle Repair because of this great experience and wanted to positively endorse them for others to experience as well. Thank you! read more

Quick, easy and great price. Rick was so sweet and got our front tire fixed without any issues. Will be going back for all our bike repairs.

Thank you so much for helping me with my bike problems. My bike is riding better than it has in years! I went in on an afternoon, and they were able to fix my bike the same day. Both people were so nice and helpful, and they explained exactly what they did. I appreciate their kindness and knowledge. Thank you! read more

Amazing bike repair experience in Portland. Alan and Rich were more than helpful and awesome people to chat with! Very knowledgeable shop, quick, and easy. They also filled us in with tips for our trip here in Oregon which was much appreciated, we would highly recommend them! 5 stars! read more

Came in with my husband and was greeted by a "What do you want?" from Rich. I was relayed over to Claire who was amazing and helped me try out a new bike. I fell in love with it and would have spent the $450 but felt heavy hearted supporting someone I don't like. ‍ Dude probably had a bad day but I've actually been to this store once before maybe two years ago. He had the same attitude. It really doesn't fall in line with his other reviews as his customers seem to adore him. Posting a review so I don't make the mistake of coming back. Obviously we are not welcomed there. I bought a brand new bike from the Community Cycling Center for $500 and you should do the same. They invest back in the community and are super friendly. read more

I have not actually been to KCR, but I came here to write a review for one of their star employees, Skyler, who's been picking up shifts at North Portland Bike Works. Recently, I shipped my bike back to Portland from Indiana, and it was unfortunately damaged during transit. Skyler was working at North Portland Bike Shop and happened to be the guy who unpacked my bike, and he helped me to not only in understanding what it would take to fix the damaged fork, but also went above and beyond in helping to contact the previous bike shop that had packed my bike incorrectly. He took plenty of photos of the bike and its packaging, and truly became an advocate for my bike to be fixed. He was patient and thorough in explaining everything to me, and was willing to text, email, and call the previous bike shop to make sure the repair was fair and reasonable. This is by far the best customer service I have ever experienced, and thanks to Skyler's hard work, what was first a very stressful situation has transformed into something manageable, repairable, and affordable. read more

Decent price for service, wonderful staff. Skyler and Rich know the drill, and they are super friendly to help you out. Skyler used to work on my bike for fenders installation in North Portland Bike Works on N Mississippi, I'm glad he moved to work here as close to my place. Just went here yesterday for a spoke repair and wheels truing, Rich did a awesome job. Glad to have this shop serving North Portland. I'll definitely come again in case there's stuff/work needed for my bike. Keep it up guys! read more

So grateful for my local bike shop! I've been coming here for years now, to get my bike tuned up and for minor repairs. Always honest. Always reasonably priced. Great part of the NoPo community. read more

Headed over to get my recently gifted bike converted to fit my needs. Skylar was helpful with advice on what would work conversion wise with used stuff and what I should buy brand new.....Although they work on bikes I wanted to learn how to readjust the brake components myself and he helped me with tips as I got stuck along the way. With new and used parts, it's a great little shop to help you going down the road. Will be back to work more on my bike to keep it rollin for these sunny days ahead! read more

Over the past month I have brought my bike into KCR twice for unscheduled repairs (brakes, erratic shifting). Both times Rich was very accommodating. He fixed the issues quickly and for a fair price. Rich has earned my trust... when it is time for major repair/replacements, I will definitely bring my bike to KCR! read more

This is my favorite bike shop. pros: - no hard sell on bikes - prompt, friendly service from each and every employee and owner - they go out of their way to ensure that you get the warranty repairs that you are entitled to - they sell commuter accessories for same/ simliar price as big stores (ortlieb panniers) - kid / family friendly - commuter friendly - lots of helpful advice cons: -minimal bike selection (imho, more than offset by pros) read more

I got my bike packed for a flight here. The guys here packed it like a store would a brand new bike, very professional. I unboxed it immediately upon landing and saw all the sensitive parts were well padded/protected and had zero issues. Very satisfied with the service! read more

I hated riding my bike and the guy Star helped me find a rad bike that is so much fun to ride. He is really into finding the perfect fit and customizing it for you. And they are pretty darn affordable! read more

Kenton Cycle Repair - Bike Repair/Maintenance Near Me - Portland, Oregon

After two unsuccessful years of seeing multiple well known Portland bike shops about my trailer bike set up issues i was having. These guys way up here in my Kenton neighborhood were the ones to actually figure it out and fix the issue. read more

I usually hate going to bike shops. Owners are usually so snobby/mean and unwilling to share any knowledge to the point of just pure frustration. Not here. The owners of this shop were both super nice and friendly. They helped me build up an old frame I had with new/used parts and were super helpful with suggestions and know-how. They were willing to show me how to make repairs myself and communicated everything very clearly, even despite my extreme awkwardness and shyness. They even threw in some free product when they realized what I had paid for didn't allow for the best result. Swell customer service! I highly recommend this shop. Two super swell humans with great business skills. read more

Got a flat on my way to work today. Which sucks!! These guys were amazing! Helped me out by changing the tube in my tire and adjusted my brakes. Guess those were off too. Super friendly and fast!! Great price. read more

Kenton Cycle Repair - Bike Repair/Maintenance Near Me - Portland, Oregon

Rich is an awesome bike mechanic. I have a Cervelo R3 2013 and was looking for a shop mechanic that knows what he is doing and not a big name shop. I don't like working with Cycle repair shops that will promise one thing and then deliver something else. I decided to give Kenton a try mostly because of the high ratings and I am in The Vancouver, WA area. Its very close to the "couve" and highly suggest you consider working with Rich. I have ridden a few hundred miles since my repair and my bike feels as good as it did the day I bought it. Zippy and purring like a kitten :-) read more

Usually I am very intimidated to go to a bike shop. I love to ride, but like a lot of folks don't know much about bike basics. I recently had gotten a new bike and (embarrassingly enough) didn't know how to pump up the tires with the smaller sized valve. The mechanics at Kenton Cycle Repair were most helpful and treated me with respect. I am so pleased that I needed to write a positive review. read more

A bit delayed review. They tuned my bike around June 2017, and I couldn't be happier with the final result. Even though I had to bring it back a week after due to some squeaking sound when breaking, caused by a slightly wrong choice of a break pad (I have an older bike), Ashley diagnosed the error quickly and re-installed the older style pad in no time. She is the sweetest and it was easy to deal with her. My bike still rides like a unicorn and here is my gratitude. read more

A jewel of a shop, great service and the staff are only interested in improving your bicycle. Pricing is fair and results excellent.

This place is great, fast and reasonably priced. My bike tire burst this morning and is my main way of transportation besides walking. I have never needed to repair a bike myself and was clueless on where to even start. They responded quickly via email/text the same day. Most places have a wait by a few weeks to get your bike in. I was able to get both my tires and tubes replaced within a few hours. Quick, convenient and helpful! I'm so glad they are open especially during covid and during the hazardous air quality during the fires. I will be recommending this place to others and will come here for any other bike needs that come up. Coming here today saved me so much stress and I feel so relieved that I can take this off of my list of things to do! Thank you! read more

I buy a new bike about once a decade. My old Kona was aging badly after 13 years of hard service and between the pandemic bike shortage, a move in the industry away from making bicycles for tall people and my budget it took a lot of searching to find the right bike. I found one in Portland (at a different shop) 130 miles from my home. This other shop couldn't be bothered to have it ready for me to test ride when I arrived despite giving then a couple days notice and tried to sell me a bike costing several hundred dollars more. . While I wanted the bike, I really hated the idea of paying someone who seemed not to care about my business. I emailed every Jamis dealer in Oregon and located one similar bike at Kenton Cycles. I emailed them and they held the bike and had it ready for me when I arrived and explained the new technology that had arrived since 2008 and how to care for it, and generally treated my time and business as important to them. They had a good selection of bikes price range and use wise as well as a clean and organized repair space. While I may never go there again die to the distance, I would not hesitate to recommend them looking for a good sales/service option in Portland. They have a solidly "Old School LBS" vibe where they sell what they trust and maintain what they sell. SO: Good selection, fair prices, good people. read more

I'm very happy with the parts and service that I received at Kenton Cycle Repair. My touring bike had a problem with a rim strip that I didn't install correctly, and failed during a ride. I rolled in to Kenton Cycle Repair and discussed my bike's current issue, as well as an international bike tour that I'm embarking on in a few days. We discussed tire choices appropriate for the roads that I'd be encountering during my trip, as well as my gear. The tech recommended some better tire options for my consideration. I agreed to a different set of tires, which would much better suit my needs. I did go to pick up the bike, and asked if anything else was amiss. The tech mentioned that the rear derailleur seemed bent. It surely was! I agreed to a replacement, which, like the tires and tubes, was on hand at the shop. The bike is now ready for a tour. Many thanks to Kenton Cycle Repair. I won't hesitate to bring any of my bikes there again! read more

Starmichael is one of the friendliest people/shop owners I've met. This shop is so down-to-earth I feel like I am underground. I literally just waltzed in with my bike and Starmichael gladly took it and put in on the rack and gave me a quick estimate while we talked and talked. He even answered questions about a new bike for my wife. The whole shop is small, but it feels like a great community. Everyone in the shop had a good laugh about my story about the previous bike snob who worked on my bike. It felt like a good cozy place to be and interact and shop. While discussing my old beat up bike the owners didn't recommend riding it as the accident I got into with it made the bike unsafe for riding. I appreciated the up front assessment and would gladly have them work on any bike I end up purchasing. I highly recommend this shop if you are in the area. read more

This shop lives up to all the previous reviews. I'd give 6 stars if I could. I took a stuck tire in, and within minutes it was getting fixed at a great price. Most of all though, the whole experience was so welcoming. I know very little about bikes, and not once did I feel intimidated or looked down upon. They explained everything and charged less than the original estimate. It's everything you could hope for out of a local shop - honest, skilled, reasonably priced, and actually appreciates your business. read more

I found Kenton Cycles while searching for somebody to braze on some cantilever posts on an old frame-an "upcycle" for one of my daughters. I knew I'd be in a queue at any of the more prominent frame builders in town, but Starmichael said he'd turn it around fairly quickly, and at a reasonable price. He did both with enthusiasm and a sharp eye for detail-found and fixed a couple of other small issues on the frame. This place is really 2 shops in one. The first is an ultrafriendly neighborhood bike shop, the kind that every community should have. Many shops I've been to are into pushing boxes out the door-new bikes, clothing, etc. Kenton Cycles appears to do most of their business in repair and upgrades. They've got a large assortment of used and vetted parts to keep your costs down. The 2nd shop is a serious frame and rack building, randonneur style shop. This is a more upright, non-racer , comfortable bike that sacrifices little in performance. You can follow his projects over on flickr-search for Kenton Cycle Repair. Starmichael is a budding frame builder, I predict a bright future for him. read more

I stopped in quick for the first time and they were able to assist me very quickly. I needed to replace a bolt and grab a few tools. They greased up my chain and tightened my bolts for me also. I will prob go back again when I need a full tune up. They were friendly and efficient. read more

Fast service, friendly, extremely knowledgeable and very thorough. Happy this local shop is so close to my house!

I went in today in need of a patch kit and was impressed with the knowledge of the staff and the extent that they care about customers. There weren't the pretentious attitudes I have directly experienced at other shops. I would definitely recommend Kenton Cycle Repair to those in the neighborhood and beyond. read more

Nice little neighborhood shop. It's in my way to work and saw the sign on denver. Stopped in for some tubes and found good quick service with fair prices. Good location for fellow bike commuters riding along denver ave. read more

I live in the neighborhood, recently walked by and was happy to see a new small business. A few days later, my bike got a flat. I needed new tires anyway so I called the shop. They said to come right in. The prices were affordable and the service was great. They would've had all the work done in 30 minutes, but I chose to run some errands and came back a few hours later. I have received the services I requested and my bike also got tuned up in several other areas, no charge. I was told the bike was in need of a few new parts in the near future (chain is worn, a pedal cracked). They made me some recommendations that I plan to follow up on after the New Year. I will definitely go back, and definitely recommend this shop to others. read more

Knowledgeable, friendly, humble, and totally pro! I was so pleased with the honest, wise advice I got at this shop. They helped me work within my budget to keep my trusty steed on the road. It rides so much better now! Also, love to spend my money at a local business with awesome female mechanics on staff! read more

Starmichael and staff are really awesome and patient. Willing to take time and really go through all the ins and outs of what would best fit their customers need. Thanks! read more

Great little shop. Rich knows everything there is to know about bikes and yet is still kind and helpful. In a word, awesome.

Totally friendly and helpful. I went to get new wheels and tires and ended up with a bike that everything is new but the frame. I love it. I didn't have to spend that kind of money, but I took the suggestions of Rich and my bike is pretty badass now. I recommend this place because the dudes there are not pretentious, are knowledgable, are nice people, and I felt like I got a really great final product that I can be proud of. read more

Excellent shop with excellent people. I trust them implicitly when it comes to keeping my bike tip top. Rich and his team go above and beyond. read more