Completely incompetent. Litigation pending. 1. No communication between booking office and movers - they had no planning for packing our entire home. 2. They brought no supplies. I had to go 3 times to get things. 3. They had too small vans. Needed to exchange for bigger twice. Wasted a lot of time - which we were billed for. 4. They didn't finish the 14 mile move until 11 pm - after starting on time at 9 am. 5. They made a big scrape on our hardwood floor - and then blamed my wife! Repair estimate at $6,000. They wanted second opinion - which was even higher. 6. They offered a settlement for a fraction of this, which we declined. Lawsuit in progress. Good luck Kerb. read more

Similar to other recent reviewers of Kerb, the movers just simply didn't show up to our apt yesterday. We made a reservation over a month ago, and yesterday when they were supposed to show up at 9AM, they just simply did not show up. They also did not respond to many of our phone calls, nor called us. At this point we are not even sure we will get our security deposit back. We had to scramble and find a U-Haul truck and move it ourselves. It was a horrendous experience. I don't even know if Kerb is still a functioning business anymore, but if you have moves booked with them already, just beware that they might not show up. read more

Well, the first red flag for this company came when I called the day before to confirm our move, which was scheduled for a Sunday. I had requested 3 movers. The person I spoke to at Kerb said he would call me back. He called me back a few minutes later and asked, "Oh, is it possible to move your moving date to Tuesday?" NO, it wasn't okay as we had to move out that day. The movers showed up earlier than expected and said that moving and loading up the truck would take 2-3 hours and that unloading the truck would be much faster. While we had requested 3 movers, apparently one "called out sick". I had a feeling we would be short a mover. When you are paying by the hour, this is a HUGE deal. Well, our final move time ended up being 6 hours and 30 minutes to move a 1 bedroom apartment and an office. It was the longest move of both of our lives. I've moved about 15 times. Even moves from larger homes/apartments took far less time. The movers were slow and kept having animated conversations throughout the move. When we got to our new house, they didn't even use a cart to move our boxes...simply picked up what they could carry. We got to the point that we were so frustrated, we asked them to just unload the boxes in the garage and that we would move them into the house ourselves. Even that took a long time. They damaged one of our lamps and when I pointed it out they said they could give me $10 or I could file a claim. I still need to file a claim. And a few weeks after our move, we noticed large stains on our sofa, which is only a few years old. When moving, don't find a company that you pay by the hour- these guys had NO incentive to move our stuff quickly and that showed by them taking 6 and a half hours for what should have taken half that time. read more

Trustworthy and dependent. That's really all there is to describe my experience. I had a second hand Civic that I sold to my friend close to Glenshaw. As a parting graduation gift for her, I decided to just give to her for a really cheap price. The only problem we had was how the heck can she get it since I live in California. That's where the beauty of Kerb came in really handy. I was literally up all night looking for ways to bring the car to her and even considered driving the car myself and spending the weekends. But Kerb Movers were really quick to respond and practically beaten every other competition. Their deals for shipping couldn't compare to others plus they offered insurance that the car would get there safe and sound. See, even if my car was older, they gave me that sense of comfort that it will get there. I am not hard to please. Awesome customer service and good pricing must come in tandem and I think that is enough for an A rating. I would gladly recommend this moving company. read more

I'm not from the area, but I was in town visiting a friend that needed help with moving. Seeing the other reviews bewilders me a little because we had exceptional service. From beginning to end, the Kerb team took great care of us. They communicated with us well and were very meticulous and detailed with all sensitive matters that you can think of. Boxes were carefully packed, the movers were mindful of their dirty shoes, and they made sure we didn't have to worry about anything breaking. It's for sure understandable to feel a bit nervous when total strangers are dealing with your personal belongings. At first I was on edge, but seeing how professional they were, I was put to ease. Thanks again guys, we appreciate your help in our moving process. read more

Lucas, Mike, and Dimitri worked hard in the summer heat for us! We are very grateful to them. All strong and highly professional. Packed well, nothing damaged on the truck ride over, seamless experience! Wardrobe boxes, huge boxes on wheels to cover any miscellaneous/awkward loose ends. Don't forget to tip your movers. Well worth the money. They came earlier than expected but we received a call in advance. I would assume most people get the day off when they move, so no actual inconvenience there! read more

IThe kerb movers is a sham. First of all when they arrived they were not in the big beautiful black truck they advertise.Instead they arrived oi this white truck covered in graffiti. Inside the truck the had all kind of candy wrapping papers. After they had packed the truck they were following my son to the destination when they pulled over for various violations.The police then towed the truck with my furniture in it. Needless to say I didn't get my furniture untill the next day They charge 115 dollars an hour. This is the biggest rip off.The only good thing about this moving experience is they only charged me half. Every time I tried to call them I got a new number!!!!!! read more

In a competitive market where professionals and independent contractors alike fight for your business, you'd think quality customer service would be a top priority. I sent the same email to multiple companies and 99% of them had no issue providing me with a quick and reasonable estimate. The message contained a lot of detailed information, compiled into a brief and easy-to-read email. Two days later (long after I've already secured a guaranteed rate from a competitor), Pittsburgh Movers finally got back to me without any information other than a phone number to call. Lame. Now, I'd love to give 1-star and move on. However, as important as customer service is... it isn't the only thing that matters, and they very well may be terrific at the labor portion of the job. So I feel a 3-star review is fair, with a note to potential clients that this grade does not include a review on price or actual labor. When searching, be sure to negotiate any prices given to you - as most companies will lower their estimates and guarantee the rate if pushed hard enough. Happy hunting. read more

I never leave reviews, but I had to warn people. My movers were supposed to show up today between 9-10. I called 3 times with no answer, and finally at 10am they answered and said they cancelled all the moves for that day (me and 6 other customers). I don't think anyone was going to call me, but no one else is available on such short notice. I'm completely stuck. Do not book- your movers may not show up. read more

Do not use Kerb, there is a reason they have the lowest rates...you get what you pay for! My 2 movers showed up late, told me as they showed up cash only (even though I paid the deposit on my card). We do a walk through and they quote me at 3-4 hours max. Mind you it's a 1 bedroom with not much to move. The guys moved at a snails pace and were often seen and heard fooling around, wasting time. All my boxes were labeled yet noting was put/left in the same room. Also see the pictures on how they left everything! When I realized all the damaged they had caused (2 broken dressers, dented/chipped desk, broken lamp, ripped mattress, broken couch, scratched coffee table, and broken bed frame) I called to complain. The lady was friendly and filed a claim for me, but I never heard anything. I called a few weeks later and was told they are under new management and it's not their faults they shouldn't have to fix it. They offered me a $300 refund from the $800 I spent to have them ruin all my belongings. My next complaints is with the BBB! Save yourself the headache and pay the extra to go with a creditable and reliable moving company, because Kerb has horrible movers, worse management, and little to no customer service. read more

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I had booked with Kerb Movers over a month ago. Yesterday when they were five minutes from the expected arrival time of 10AM, I received a call saying that all of their movers did not show up to work and they canceled my move along with 6 other peoples. I had to scramble to try to find another moving company (with no help from Kerb) and after failing, had to rent a truck and do the move myself and beg my friends to come help me. I would never recommend this company to anyone for moving needs. Company is unreliable and not good at communication. read more

Very bad experience with our moving. The movers didn't show up on the day of move. And received a call saying if they could move us on a later day. That was unacceptable!! They did shown up the next day to move our stuff and give us discount of the moving expenses. But it is definitely not a pleasant experience. Hope the company could have more accountability! read more

Pros: 1. Cheap. Much cheaper overall price compared to price quotes from other companies. Very transparent pricing with flat hourly rate. Crew was courteous with the times they started/stopped and tended to work at an efficient speed given the amount of stairs involved in the move. 2. Friendly. Crew was always pleasant. Cons: 1. Organization/promptness. The crew was over an hour late with no communication. I called several times for an update with no answer. Finally I got through to someone who said he would figure what's going on. Shortly afterwards I get a call saying they are 5 minutes away (short notice after already being an hour late). 2. Carefulness. Literally EVERY single piece of my furniture got scraped and/or broken. Two of my storage units got completely scraped up and it's not even on the bottom, so it's clearly visible when upright. I know furniture gets damaged during moves; however, when I looked in the truck there were plenty of moving pads available in a neat pile but ZERO were on my furniture! Instead my furniture was poorly staked on each other (even though it took up 1/3 or less of the truck) and was clearly drug across the floor (see picture where there's mystery glass stuck in the side of my storage unit?). My TV stand was also broken with the door completely off and the top scraped. They didn't even bother to mention the broken door to me, and I noticed it after they had left. I had to purchase material to fix it (no picture as I fixed it before thinking to take one). My desk chair didn't even make it out without getting scraped on the back! Overall, depending on how much you value your furniture, the price difference may or may not be worth it. If you have nice furniture and want it to stay nice, avoid this company. If you have time restraints on your move, this company also may be a poor choice as cancellations/tardiness are common trend among reviews. If you have cheaper furniture, a small move, and a flexible move timeframe, they could be the movers for you since they charge hourly with one hour minimum as opposed to four hour minimums many other companies charge. read more

Kerb Pittsburgh Movers - Scapes and mystery glass stuck to the side of my storage unit. - Movers Near Me

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This was by the far the worst experience I have ever had with a company. The movers were scheduled to arrive between 9-10am on Friday. They called around 10:30am asking if we could reschedule or postpone our move as they were running behind. We agreed to postpone for several hours and they were to arrive between 2-3pm. The movers never showed up and we spent the entire afternoon trying to get ahold of the driver and customer service without success. Finally, around 5pm, someone called and promised us that we would be moved first thing the next morning for free. Again, on Saturday, the movers did not show up. We called repeatedly trying to figure out where they were but were not able to get in touch with anyone from the company. Finally, a crew showed up around 10:30am with a small truck, reporting that they were told that they were moving a studio apartment (we have a 2 bedroom) and said they had to leave to get a bigger truck and would be back in 15 minutes. They never returned and we were never moved by Kerb. We were unable to reach anyone from customer service for the remainder of the day and were told we would be contacted today, but still have not heard anything. We will never be using this company again and would never recommend Kerb to anyone for their move. read more

Booked Kerb through Yelp. They responded quickly and it was very easy to book appointment. Their quote and fees are very transparent and ends up being cheaper than most of the other moving companies. Also used the Yelp voucher which I was a little skeptical about, but they took no problem. In terms of the actual move, my wife and I moved from our 2 bedroom apt to our new house. They (Julius and Keith) showed up right on time and did an amazing job. Their truck was plenty big and they had all the equipment they needed to protect our belongings. They moved everything very efficiently, but were also careful with every item. I was expecting scrapes on walls of our new house as we have some tight staircases, but the only scratch was from me carrying something on my own after they had left. Will definitely use Kerb in the future. read more

I had to move very short notice so my choices became very limited. Kerb came through on a clutch and did everything in a timely and professional matter. The move went through smoothly and I was able to deal with everything else without worrying about my belongings. Thank you Kerb read more

Sometimes it's hard to know what you're getting when you hire movers but the guys with Kerb who move me into a new apartment we're great. Ed and Randy worked superhard and efficiently. I couldn't be happier. read more

A close home girl of mine recently moved from Pittsburgh to Los Angeles; prior to the move she asked me to help her find a moving company. I am a man that believes in fairness so I read the reviews on Yelp to determine my choice for her. I seen reviews rated from 1 star to 5 so I decided to go ahead and make my own judgement on what these people were about. Well I am happy to report with my experience I fall towards the positive crowd. I don't understand why others are saying they didn't communicate or show up because they communicated plenty with my friend and I. She told me her items were carefully packed, they came on time, set their quote and did everything that a moving company is supposed to do. No qualms there. They even helped her wrap up her special valuables in bubble wrap and used special crates to store them. Thanks again guys, I appreciate your help in moving my friend out here! read more

First time using movers...will likely hire them again for the next move, hopefully way down the line. It was a VERY hot day and they kept going strong. An old (and I do mean old) piece of furniture was broken, but it was already nearly broken and my daughter was outgrowing it anyways and the stairs (2 long, steep sets of stairs) didn't help the situation since the furniture was so long. I think this would have happened regardless of who moved it because of the stairs. They handled it well, offered a discount and to figure a way to fix it and we moved on. They stacked my storage unit well so I can see everything and access what I need to. It was a very hot day and they did a great job where I would have given up after an hour just from the heat. Thankful for Kerb & Dave's team (I'm so sorry, I am very bad at names...). read more

They cancelled on me this morning, the day of my move because their guys called off. They had no extra workers or fill in guys. I had booked this months in advance to move my 63yo Mom today. They only offered to rebook me 3days later at a cheaper rate. Ridiculous! we had to use a mini van and two family mini trucks to do it ourselves. We are Exhausted with broken backs now. You need to hire enough competent workers. Thanks for Nothing! read more

Kerb Pittsburgh Movers - Unsatisfied with Kerb - Movers Near Me

I used this company based on ALL the reviews, and I'm very happy with the job done. It can be a challenge talking on the phone, heavy Russian accent, I'm laughing now. I moved out of my house of 25yr, into a apartment, my son and his wife are moving into the house. Website not user friendly, I told them about that, but they aren't fairly new. I also called, 2 guy's and a truck, $500 more! So yes I love Pgh movers, came in under estimate, very friendly, efficient and no damage. Yes, I recommend. read more

Just used these guys to move. Ed and Trey showed up right on time, were personable and friendly, worked hard moving everything in an efficient manner and not a single item got a scratch on it. I would recommend Kerb to close friends. These guys did an excellent job. read more

We had quite an...interesting experience with Pgh. Movers. The front end was great. On the phone, everyone I spoke to was professional, easy to work with, and we were excited about hiring movers for the first time. We had a small 1BR apt and were moving only about 2 miles away to a 2BR apt. Eric and Lucas came to move us. From the get go, they complained almost non-stop about how heavy our boxes were and overall how much they didn't want to do this move. (Odd thing to hear from professional movers. Not to mention we weren't moving any big or unusual appliances). Once we arrived to our new location, they complained even more upon seeing there were steps up to the new apartment (which we listed on our original inquiry form). They took many leisurely breaks and were sometimes carrying 1 light thing at a time. They suggested several times that we could help them to make it go faster. We did, because we were so nervous about the amount of time it was taking them to move everything (paying by the hour) but that was frustrating because we were paying THEM for that service in the first place! They also broke a small table, acted like nothing happened, and place it in the apartment "back together" so it looked like nothing happened. They refused to disassemble and move one of our bookshelves for us because it seemed too difficult (although we were told this is a service that would be provided). My husband and I had to do it ourselves later and it took us all of 10 minutes. We were just very confused and put off by the level of unprofessionalism we saw with this moving crew. I ended up calling Pgh movers and opening a claim because of how unhappy we were. They apologized profusely, assured that "Action would be taken" with the crew, and gave us a $50 refund. I hired these movers because of the raving reviews I saw here on Yelp. All in all, $600 and 4.5 hours later, we sorely regretted hiring them and wished we would've had our friends do it instead. It would've taken about half the time, less things would've been broken, and it would've been free! I only gave 2 stars because of they fact that they gave us a "goodwill" refund and were very kind on the phone. However, I wouldn't recommend this company to anyone based off our actual moving experience. read more

When I needed to move from PA to Los Angeles I used KERB. They really helped me out of a jam and were affordable. They were fast, efficient, and very professional. The movers were very careful with my belongings and they got to their destination in the condition they left in. If I ever have to make a big move again I'll be using KERB!! read more

Lucas and his team were awesome! They took great care of my items and the communication was great. We will definitely use them for our next move later this year. read more

Don't bother with these people... They are incompetent!!! They cant tell me the ball park price, talking to them on the phone became more of a hassle then just moving yourself. read more

When another moving company that I booked months in advanced abandoned the job because I lived on a hill, I was obviously distraught. After calling around to several other moving companies and explaining my current predicament I found Pittsburgh Movers. Everyone involved was very professional and helped make my move a success. I've worked with previous movers who try to find any excuse to increase their quote, but these guys went above and beyond, and were very reasonably priced! I would definitely recommend this company to anyone trying to lessen the stress of moving. read more

Lucas, Aleks, and Ivan did an amazing job! They worked tirelessly and were so careful with my stuff, and finished a fairly complicated move within the minimum timeframe. read more

I wish I could recommend this moving company. I used them twice in the past with great results. Recently, I tried to schedule a move with plenty of time to coordinate. They didn't have an answering service and they never returned my call. They did not respond to my request via email. Maybe they are still in business, but without any feedback, I can't tell and I won't be wasting any more time trying to contact them. read more

I booked them to help us pack and move based on the good reviews they got. They exceeded our expectations! They were very nice and friendly. They were patient and even played with my boys even if they were playing with the packing tapes, etc. They were fast and very careful with our stuff! They made our move easier and saved us a lot of stress! They even moved around our stuff wherever we needed them placed and wouldn't let us lift a finger. My husband and I were very impressed with their service. We highly recommend them and will hire them again if needed in the future. read more

Awesome business. Great attitude, helped me move the piano out of the house without a scratch. Thanks Ray!

Great service!!! Steve and Matt were very customer service oriented and all of my stuff was delivered all in one piece! I highly recommend!

Great movers. I recommend it for everyone. Joshua is punctual and quick. These guys move fast and nothing was broken. Great prices. Call them ASAP if you can. Highly recommended read more

Awful. My girlfriend and I called multiple times over the course of three days...no response/call back. The website is a joke. It's obviously no way to run a business. I'm not sure who wrote the positive reviews on here......or how in the world they even were able to get in touch with this company in the first place to have a positive experience! read more

So the movers were on time as scheduled and were very nice. Got moved to my new house and they had broken a big chunk out of my bed and decided to knock 50$ off our move... then put my 900$ vanity back together and done it wrong so I now have 4 screws dug up through the top surface. One also stepped on my daughters iPad and cracked the screen.... not happy about my stuff being damaged but the crew was atleast nice read more

Same as Rachel. Booked 2pm today, and they canceled on me at 10am. This is totally unacceptable and I couldn't book anything at this time. And I have already paid 100 dollars. Worst experience ever. read more

We love Steve and John. They helped make everything go perfectly for us. We highly recommend! Very good price. Everything made it without damage. read more

Excellent movers! Helped me move all of my thing..Matt arrived in time and helped me take apart all of my furniture! I would gladly call them again!! read more

Rob was awesome when I called he gave me a quick quote. Would definitely be using this company again highly recommend thanks again

Service was amazing! I bought a TV for a friend and needed help moving it. These guys were fast and reliable and were careful. Steve is the best! read more