Love U-Pack!! I chose them hands-down over Pods which was very inflexible in my initial inquiry call. Pods was requiring inclusion of certain itemized services that I did not need nor want to pay for. I chose to load my two U-Pack Cubes at the ABF facility (Oakland, CA) rather deal with having the Cubes on the street in SF. Same with unloading at this ABF facility near Pittsburgh, PA. Good choice at both ends, cheaper too! I packed it all myself, with some tie-down straps/ropes, and was pleased during unload that the shift in cargo during the cross country trip was not that much. Kyle, Dispatcher at the Pittsburgh end was very helpful and efficient. Good experience in Oakland as well. read more

Moving to another state. Small move. Perfect size. Hired movers to load. Was able to unload when delivered. Only suggestion. Give the measurements of the interior. read more

Wow I am so happy I found out about U-Pack on Yelp! We moved from Pittsburgh to Jacksonville and needed a way to transport all our stuff. We knew we weren't bringing real furniture, but still had a lot of boxes of all our belongings. After getting quotes from PODS, U-haul, and U-Pack, this was the absolute cheapest. It really did seem too good to be true. You book a reservation on their website for the day you want the box to be dropped off at your residence. You do have to click around a bit on different dates to see when the estimated delivery date for the new residence will be. If you need it dropped on the street, you may need to get a permit from the city like we did. I think it cost $75 from the city of Pittsburgh and that way you can print out no parking signs to reserve the space you want to pod to be dropped off. A delivery driver brought it right at 8 am on our delivery day. They ship these "relo-cubes" through ABF freight. I love that you can track the cube to see where it's at. Our driver was super friendly and called me when he was 15 minutes away. We loaded it up with our stuff and locked it. Make sure to purchase two locks to keep your belongings secure. I then requested the full cube to be picked up two days later and it was! We didn't even see the forklift come get it, it just disappeared from the street. We then tracked it on the website until it arrived in Jacksonville. The delivery driver in Jax was also SO friendly. Everyone was so nice! Even when I called on the phone. There were no hidden fees and I think the total cost to move the relo-cube from Pittsburgh to Jacksonville was only $1,400. It was a great deal. I will absolutely use this company again! read more

See all

Such a great company, all around. I was moving across the county, so I utilized their pods. Best price I could find. They had zero hidden frees. The number I was quoted was the price I paid. I travel for work and my job is constantly changing my schedule. Due to this, I had to change dates on multiple occasions. U-Pack made this process as easy as you could possibly imagine. They were on time, drivers were incredibly friendly and professional. Moving is stressful enough, U-Pack absolutely made a crappy chore tolerable. read more

U-Pack Moving - U-Pack truck coming to pick up my filled pod. (Pretty steep driveway that didn't cause any issues) - Movers Near Me - Pittsburgh, Pennsylvania

Wow. I must say i was beyond worried that things would not go well with my move with U-Pack based on other reviews i read. I was WRONG! Everything was great! I did call ahead of my pickup date to talk with a rep and tell them that i wanted my quoted price to be guaranteed and i wanted it in writing. They obliged and added a note to the contract. The only hiccup was on the pickup date they didn't come, said there must have been a glitch in the system because even though it showed my reservation in Upacks system, it didn't transfer over to the carriers system (ABF freight). But U-Pack gave me a credit of $100 for the inconvenience and scheduled the pickup for the next day. Next day they came on time, and the driver that dropped it off was so nice! They delivered my upack two days later with everything intact. My pickup was in PA, drop off in GA. read more

I have NO complaints. They made my move that was across the entire country so seamless and easy. They were on time and I had zero issues. I was actually extremely impressed. The drivers that dropped the u-pack off were even very nice. read more

Half the price of POD's. Prompt, efficient service. Adjusted to owners changing closing date. Put Pods exactly where I asked- even though I was 650 miles away. Just excellent service! read more

I had a very good experience with U-Pack moving from Pittsburgh to Houston. I hired a few gentlemen to load my things into a 30' ABF trailer at their terminal in Pittsburgh, PA. My guys wee fantastic at loading and I only used 8 linear feet of the trailer (I projected 10-12 feet). I didn't see it, but the guys at the terminal installed a bulkhead between my stuff and the freight they'd be loading later. Make sure everything is strapped down and secure and, when you pack your things, make sure it's protected. The trailer hauling my load did LEAK and a few things were wet, but it wasn't a big issue as most things were wrapped in plastic and moving blankets or in boxes (which were not leaked on). The trailer was easy to track via their multiple texts. It stopped in Memphis, TN and Little Rock, AR dropping off other freight on the way to the Houston terminal. Once the trailer arrived in Houston, I was noticed and scheduled a drop-off window. I loaded the trailer in Pittsburgh on a Thursday and arrived at my new house the next Wednesday afternoon. The drop off driver was fantastic and told me how to remove the bulk head (it's easy) and dropped the trailer. I had the trailer unloaded and swept out that evening and scheduled the pick up online later that night for next day retrieval. That driver arrived around 3pm Thursday and took the trailer in about 2 seconds. The trailer was in my drive not even 24 hours. Everything worked out for me and the water didn't damage anything important (slight damage on a corner of an end table - no big deal). I definitely recommend using this service as I did. The customer service people on the 800 number, and in both terminals, were all very nice and explained everything along the way. read more

Super easy process to order a relo cube. Easy to select pick up and delivery times. My ABF freight truck driver, Tyron, in Johns Creek, GA was very nice and helpful during a stressful moving day. 1 relo cube fits perfectly in a standard parking space. read more

U-Pack Moving - Relo cube - Movers Near Me - Pittsburgh, Pennsylvania

I have used u-pack two times and i've had very good experiences they are they best! Everything arrives just the way I packed them. Very good customer service. read more

Yes, it was cheap and no, I didn't have to drive a U-haul truck across the state. But otherwise, this wasn't a great idea. Moving cube for a 1-bedroom apartment was TINY. Luckily I was already leaving behind my sofa, chair, bed frame, desk and entertainment center. If I hadn't been, there is no chance ANY of it would have fit. My movers said they see this all the time - one guy had to leave behind his entire living room because the "1 bedroom" cube wasn't big enough. I only took a mattress (no box spring), dresser, 2 nightstands and a dining table and chairs plus boxes and the cube was completely full. Be very careful when they tell you that a 1 bedroom cube will work. Next, you need to know that you can't schedule pick up until they actually drop it off - which is a big problem when you are the last drop off on a Friday afternoon and Monday has already filled up. I pushed and pushed and got a Monday pick up but it was a big hassle. The drop-off on the end is sketchy - you aren't really sure when it is going to come so scheduling movers is difficult. I ended up scheduling the move later than when the cube arrived so I could plan for movers - and even with that they wouldn't give me first thing delivery and instead I got a 4 hour window (9a-1p). At 10a I called to see when they were coming and they said they were on their way. At noon I called and they said they forgot to put my box on the truck and they would be out in 2 hours. I had a small fit and they got it to me by 1p but again, another big hassle. I relayed all of this to the company and they politely thanked me for my feedback. I'm positive they will do nothing with it since the right size cube would mean a more expensive quote and less booked trips. Moving is stressful enough without adding all of this to the mix. I wish I had just done the u-haul so I didn't have to depend on this company who clearly only cares about getting you to book the move, not making sure it actually goes well. read more

I used U-Pack for a move from Pittsburgh, PA to Providence, RI. Everything went smoothly at every step of the way. The relocube took 2 business days to transport, and I was able to arrange delivery at the destination for a time that was convenient for me. My items were intact and barely moved around even though the cube was not full - a sign the U-Pack crews handled it with care. Will definitely use them again. read more

We recently used ABF to move our belongings from Miami, FL to Pittsburgh, PA. ABF is a very economical option for moving long-distance--particularly if you go to the terminal to load your things. Assuming you don't have a really small load, their trailers are the best deal. With the trailer, you pay according to how many feet (length-wise) you use in their trailer (each foot is 72 cubic feet). There is a minimum charge of 5 feet and you will only pay what you actually use after the minimum charge (lets say you book for 12 feet and you only use 10 feet, you will only pay the charge for 10 feet). Once you factor in renting a Uhaul truck and paying for gas (those small moving trucks only get around 8 MPG), you will find that ABF is about the same as getting a Uhaul truck. We moved about 800 cubic feet of stuff a distance of 1200 miles for only $1074. Once we paid movers on both ends to load/unload and transport our belongings between our residences and the terminals, we were able to complete our entire move for $2200 without lifting a thing. I am very happy we elected to use ABF to transport our items and hire movers on both ends rather than hiring a traditional full-service mover--which was going to cost us $4,000 to $5,000. My only criticism of ABF is that transit time was longer than expected. However, that had nothing to do with the Pittsburgh terminal and they were extremely helpful in correcting the situation. We loaded our trailer on a Monday in Miami. According to the info I was provided, our trailer should have departed the next day--on Tuesday. However, our trailer never ended up leaving Miami until Thursday. When Thursday rolled around and our trailer was still in Miami, the Pittsburgh office called the Miami office and got them to dispatch our trailer immediately. While admittedly our items were delivered within the estimated timeframe, I was not happy that it needlessly took two extra time because someone in Miami forgot to dispatch our trailer. Nevertheless, I was 100% pleased with the Pittsburgh terminal of ABF. I was very pleased with ABF overall. Our items arrived safely and in one piece--we've unpacked almost everything and haven't found anything broken yet. The people we encountered at the Pittsburgh terminal were extremely friendly. They offered to let us take as long as we needed to unload our things and told us we could make multiple trips if necessary (we took everything in one trip, but that would have been really nice if we didn't hire local movers). P.S. They will negotiate on price if you call their 1-800 number when booking. I saved about $200 with very minimal negotiating. read more

My U-Pack experience was turned out to be far better than I had hoped. The pick up & delivery personnel were very attentive in inquiring where to place the U-Pack & were very efficient & the website was easy to navigate. Hiring U-Pack personally turned out to be a hassle free experience & for the cost I literally can't complain, read more

Did exactly what they said they would when they said they would do it. You talk with your local dispatch and they will help you with what ever your needs maybe. read more

We moved my mother-in-law from her home in Lakewood, CA near Los Angeles to Pittsburgh. We looked into a variety of options including traditional moving company to a container service (PODS and competitors), to do-it-ourselves one way truck rental. U-Pack provided a 28' empty trailer. They dropped it off in front of her house. We packed it over a weekend, and they picked it up on Monday. Then they dropped it off at the new apartment, we unloaded it and they picked it up when we were done. You pay by the linear foot of trailer (8' wide, 9' high), with a 5' minimum. This worked really well for us because fitting what she had into the containers we found was difficult or expensive. Setting up the move was easy. Call the toll free number, supply the info (or use the website, which is what I did), and get a quote. I called them to actually schedule things, which was also easy. In Lakewood, we had some hassle with getting the trailer delivered when they said they would, but with a couple of phone calls it got done on the day we wanted it. Since they don't work on the weekend, we needed it delivered on a Friday, and they did. The trailer is delivered empty with a ramp (it's a real truck trailer with a 4' off the ground floor). It's empty when they deliver it. We hired experienced movers to help us load it, since packing a truck so stuff survives a few thousand mile trip isn't easy. We got everything padded and strapped down. One hint for anyone who does this is that U-Haul rents furniture pads one way, which is just what we needed. U-Pack provides an 8' high wall, basically two sheets of plywood with some pipes to hold the sheets together and hook into the slots that run down the sides of the trailer. This demises your stuff from anything else that goes in the trailer later. They warn you that it's not designed to hold your stuff in place. U-Pack is a division of ABF trucking. They haul the trailer to their terminal, load commercial freight in and send it to a terminal near you. The wall protects your stuff from that freight. It normally takes 4-5 days, not including the weekends to ship across the country. It worked best for us to have the trailer delivered the following Wednesday, even though we could have had it as early as Monday. We needed the trailer delivered and picked up on the same day. The facility she lives in would not let us leave it overnight. The Pittsburgh terminal was able to accommodate that on our preferred day. They delivered it as promised, and picked it up as promised. When we opened the trailer, it looked exactly as we had left it in Lakewood. We took down the wall, unloaded the trailer and called the terminal to tell them it was ready to be picked up. This worked out great for us. It was cost effective, pretty painless, and gave us the most flexibility. read more

If I could give you a big fat 0, I would! ABF Freight and UPack suck dishwater. They screwed up my move from CA to WV from beginning to end! THEY DO NOT STAND BEHIND THEIR PROMISES! I paid $8k for this move and now you jack me again. Freaking bunch of donks! I have movers standing her by the hour because of yet another ABF Freight screwup! NEVER NEVER NEVER EVER USE UPACK OR ABF FREIGHT - THEY ABSOLUTELY SUCK! read more

I wrote a review a few months ago while the move was fresh but don't know where when I happened upon this one asking for a review. Couldn't ask for a better experience, other than having someone else load for us. First off, the price. The price was one hundred less for a few feet smaller U-Haul truck that we would have had to drive, plus pay for gas. This was a bargain. We used the whole trailer and it was at Christmas so we were allowed to keep the trailer a few extra days to load. We are seniors and were able to load ourselves other than one day we had two of our sons help with the heavy stuff. The trailer was picked up when called, delivered within the time frame given and we were able to unload the trailer in 3 days. The charged put on our credit card was a few hundred less than quoted so I believe that they charged us by their guidelines when they could have charged us more. A table was scratched but our fault that something fell down on it that wasn't anchored better. We only moved half our household from Oregon to Texas and have another move to make in the next few months. If we don't hire movers, U-Pack will definitely be the only other way we would go. read more

If I could give ZERO stars I would. Moving is stressful enough. This company made it 100 times more stressful than I anticipated. Also total ripoff of charging me $3.5K MORE than the original quote without ever coming up with an amiable solution. You can't really do anything since they are holding your stuff hostage basically but all I can do is use social media to hopefully warn others to STAY AWAY. Oh and when you do have an issue there isn't one person that you can deal with for your whole move. The person that you start with is NOT the person that you deal with during the actual move. They are nice when they want to GET your business. Once they have it - just nasty and totally unhelpful. read more

Won't recommend it to anyone. Really bad experience. They said they will deliver stuff to my home in 2-4 days, but even 5 days after picking it up, they say they have no drivers available to drop it off, so i would have to wait till the next Monday (4 more days) to get my move ins delivered. read more

I just cannot fault U-Pack/ABF The whole customer support team were ultra helpful and knowledgeable during our initial contacting and they were a prime mover in our decision to go with U-Pack/ABF. The trailer was clean, the associated equipment was in good condition and was fully explained to us by Duke the delivery driver. The trailer was delivered on time and was picked up well within the projected window. The packed trailer was also delivered to our new house on the day we chose. The U-pack and ABF staff couldn't have been more professional and helpful, even to the extent of pushing the delivery date forward a few days to allow my wife and I time to recuperate after a disastrous encounter with the spurious 'Moving Staffers' organisation. It is my advice not to have anything to do with 'Moving Staffers', just find yourself some muscle to help. The two bits of kids Moving Staffers sent us had absolutely no moving experience whatsoever and immediately started wasting our space on the trailer by their astonishing lack of spacial awareness and prowess. Needless to say after 6 hours of witnessing their ineptitude, belligerence and arrogance my wife and I sent them home before they could potentially damage any of our possessions, yes it was that bad. My wife and I had to unpack and repack the trailer the next day with the help of our Realtor and her huge son. Having lost all confidence in Moving Staffers we off-loaded the trailer ourselves at our new house, again U-Pack/ABF were faultless and ultra efficient. I'm sorry I have had to include Moving Staffers in this accolade to U-Pack/ABF but I felt I had to warn any prospective customers to trust U-Pack with their precious possessions but not Moving Staffers, who have charged us over $650 for their inane antics, you have been warned and advised. So as long as you are willing to get off your backside and do some hard work U-Pack is a fantastic saving of your hard earned money. Our move with U-Pack saved us at least $7500 by choosing to engage U-Pack as opposed to a professional mover from Newport NH to Frostburg MD. Let's face it, nobody will take better care of your possessions than yourself. If a moving company can do it so can you, it ain't rocket science believe me, just hard work. Our experience with U-Pack/ABF was fantastic and we offer our grateful thanks to the whole organization. Regards to all Barb & Kim read more

I needed a solution for a long distance move. I couldn't afford a moving company and did not want to rent and drive. A friend of mine had used Pods previously, however they were not available in the area I was moving to. I found UPack instead. The apartment I was moving from had an awkward location and I could not use the trailer service. I used a relocube instead. Delivery was timely. Although the cube was a lot smaller than Pods which resulted in me having to give away more furniture than planed, it only took up part of a parking spot which was convenient and I was able to pack it full with containers and boxes. It was also picked up when I scheduled it. My only complaint was that it remained in my pickup city for over a week before it made it began transport. It did meet the very end of the arrival estimate but I felt like I could have had my stuff about a week earlier if it left more timely. My items were packed from the back to the front and there was some movement and some containers and boxes had wear from the long commute, but no damage to my belongings. I would use them again for a similar situation. read more

1. If you want a mover where price is perfectly clear and honest then ABF is a good choice. I can't say enough about their customer service which was incredibly helpful to us. 2. Besides estimate/price here are a few things to consider concerning the Pittsburgh area ABF from our January 2012 move. a. We were very pleased with Steel City movers who we hired to pack the ReloCubes. b. If you think you might want to go with a trailer vs. the cubes then be sure there are no low hanging wires across your driveway. I had originally wanted 4 cubes but then I became worried about having enough space. I switched my reservation to a trailer but when it came the driver could not get it down the driveway because of the wires. Obviously, I could have seen this coming but there's something about moving that makes it hard to consider all the details in the heat of the moment. ABF customer service was fantastic about scrambling to get me 4 Cubes instead. They came AM of the morning we wanted them loaded and we just asked the loaders to come right after lunch to pack the cubes. c. I was not 100% satisfied w/ the driver who came to pick up the cubes once they were packed. It wasn't entirely his fault as he said he had only been trained for one day before being sent out on his own! The people we were renting from had a new blacktop driveway poured last summer and it was scratched and a groove was dug into it by the forklift operator. It would seem that with the type of volume ABF does they could make sure that driveways were not damaged when cubes are removed. read more

I would have given my experience a five star,however the my initial experience was not great. I live in area with hills,so I called a head of time to see if I could have the relative delivered here. The representative was very helpful. She outreached to her supervisor and dispatch and they said it should not be an issue. Unfortunately the driver the sent didn't appear to be very good. On arrival, he came to the door and asked where I wanted the relative placed. He made a comment stating he wished they [the company] didn't make him use such a big truck o deliver these. That was ominous to what happened next. At some point he must have gotten scared and tried to back his truck up a big hill to get out. No one has ever attempted that. My neighbors commented we have had big trucks back here many times for delivery of wall block, fencing,etc and never seen anyone attempt this. On the way out he pulled the powerlines down off the houses. Apparently he did call the fire dept but also called the help to get out. He left! Live wires in the street outside people's home. He didn't wait for the fire dept. My neighbors were inferiorated. This driver had no idea what he was doing!! Anyway, following that the company made arrangements to deliver to my sister's house. Thank goodness, they sent a different driver. From there on, the experience was great. They came as scheduled, notified me when the relocube made it to the destination across country, and I had no other issues. Other than my initial experience, I would say they were fantastic. read more

We had hired U-Pack because we thought that it would be the more convenient, flexible and cheapest option for our move. In the end, it was a horrible experience across the board and cost us more money than if we had gone with an actual moving company. The customer experience when we called because we had issues was rude, unhelpful and made a bad/frustrating situation even worse. Under no circumstances would we ever consider using this company again or recommending them to anyone unless we strongly disliked them. Moving truck arrived an hour late. We had arranged to have a live load since we live in the middle of the city on a busy street. We paid to have movers at our house at 10am to load the truck. The truck didn't arrive until 11am and then the truck driver insisted that we did not have a live load and refused to stay with the truck. We had to call the dispatcher and argue for another 30 minutes on the phone to get the truck driver to agree to stay. At that point, we had to pay a 1.5 hours of OT for the movers we had hired because the details were messed up with U-Pack. The moving truck refused to offer us a live unload at our destination. Since we needed to move our stuff into a storage facility, we could not have the truck just left for a day at the location. When we called to discuss, the people on the phone were very unhelpful and said that the only window they could give us for a live unload would be 8am-5pm. We needed to hire movers to help unload the truck and we could not afford to have movers wait for that window until the truck driver would be able to show up. In the end, after speaking to at least 4 different people over the course of several phone calls and multiple hours, we had to agree to pick up our belongings from the distribution center. That resulted in my husband and I having to hire a moving company to drive to the distribution center, unload the truck, drive to the storage facility and then unload it into to the storage facility for $460. When we got to the distribution center and began unpacking into the moving truck, several of our items were broken and the boxes had been tossed around. The movers we hired at the loading destination had packed up everything in an excellent fashion and we believe that the driver of the truck must have been erratic to cause such a mess when we only had 9ft of truck space that was packed to the brim. read more