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    Kerivan-Lane

    2.7 (75 reviews)
    Closed Closed

    Services - Kerivan-Lane

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    2 More Services

    Plumbing inspection

    Propane

    Kerivan-Lane Photos

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    Walls torn out to the studs due to bad workmanship.
    Richard B.

    A friend and neighbor had used this company to install mini split units. I had them come out and give me an estimate for mine. (In retrospect, I wish I had called at least one other company for the sake of comparison, but I didn't.). There was a partial rebate from the state and a 0% loan, so I signed on for $22,000 for five units. A few months later we noticed a very pungent smell of mold throughout the house. A few days after that, one of the bedrooms upstairs was suddenly flooded and we couldn't figure out where the water was coming from. I called one of the installers who I've gotten very friendly with and he panicked. Apparently one of the "interns" had taped up a condensation conduit with electrical rather than plumbing tape, so water was running into the walls for months, constantly. The black mold literally made me so sick I was bedridden for almost 2 years, but that's another story. KV came and denied that there was such a problem. I ended up suing them and it took over three years to get the mold remediation and reconstruction partially paid for. The owner, Chris Lane, couldn't have been more horrible from beginning to end.

    Evgeniy K.

    We have installed the new boiler less heating system. The company provided the most acceptable price and time frame. All process from estimation to final inspection finished very professionally and according to original plan and schedule without any surprise. The company helps me with application to "MassSave no interest loan". I have a very good experience and I recommend work with this company.

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    12 years ago

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    13 years ago

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    14 years ago

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    13 years ago

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    12 years ago

    Business owner information

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    Christopher L.

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    8 years ago

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    8 years ago

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    Christopher L.

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    18 years ago

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    12 years ago

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    7 years ago

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    8 years ago

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    Christopher L.

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    9 years ago

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    11 years ago

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    Christopher L.

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    15 years ago

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    17 years ago

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    12 years ago

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    10 years ago

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    12 years ago

    Worst customer service we have ever come across. DO NOT DO BUSINESS HERE Spend your money elsewhere!

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    18 years ago

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    15 years ago

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    11 years ago

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    Christopher L.

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    9 years ago

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    12 years ago

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    Christopher L.

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    13 years ago

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    15 years ago

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    12 years ago

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    Christopher L.

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    11 years ago

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    8 years ago

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    18 years ago

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    12 years ago

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    10 years ago

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    13 years ago

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    10 years ago

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    Page 2 of 2

    Ask the Community - Kerivan-Lane

    Review Highlights - Kerivan-Lane

    Kerivan-Lane installed a propane line and tank for a fireplace insert I recently purchased.

    Mentioned in 14 reviews

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    Akian Plumbing, Heating, Cooling & Electric - Navien tankless water heater repair!

    Akian Plumbing, Heating, Cooling & Electric

    (271 reviews)

    Update: On the fifth visit, the AC was fixed. I've added a few stars to reflect that. Ultimately…read moremy problems have been addressed. It's possible that many of my issues were simply bad luck out of Akian's control; but the number of them still leaves me somewhat skeptical. ----- Got central heat/AC installed a year ago; installation dragged way over the predicted time, but was otherwise fine. Expensive, to be sure, but you expect that in these parts. "Free" annual maintenance time? Four house calls later, still have no AC (I think it worked before being "maintained" but if it had an issue over the winter, I wouldn't know), which I'm now told will be the case for the entirety of May. Communication has been dismal- e.g. getting a text for an upcoming appointment nobody told me was even a thing (apparently the maintenance wasn't completed and nobody told me). Multiple "whoops, we need to order a part, we'll call you in a week or two". Why a part gets ordered on the fourth house call? Beats me. Why they can't stock parts for the products they themselves install? Beats me. And I've paid for a surge protector as part of this "free" process (why wasn't it included initially? Who knows!) If you want to be stuck in a 95-degree house, I recommend Akian. If you want new people coming to your house to chat every week, I recommend Akian. If you want to actually get working HVAC, please let me know who I can talk to. But I guess most of the people I've talked to have been very nice. If they ever manage to get their act together and do their job, I'll update this review.

    Such great guys. Our go to moving forward. Pleasant, knowledgeable, prompt for our boiler problem.read more

    Kerivan-Lane - plumbing - Updated June 2026

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