Great pharmacy with friendly staff! They've always been reliable and consistent. Highly recommend!read more

Unfortunately, this will not be a five-star review. I was referred to Brimhall Pharmacy after…read moreexperiencing a backorder issue with Walgreens for an undisclosed medication for a disclosed condition. I came to pick up the prescription for my daughter today only to find out that they will no longer fill this prescription because the insurance benefit puts the pharmacy at a loss rather than a financial gain. This particular pharmacy has come highly recommended by the provider and sends quite a bit of business their way. I was further told that this $16 loss is not sustainable to their business. When I advised the pharmacist that the provider sends a lot of business there. I was met with crickets. It was very discouraging to hear that my daughter could potentially bankrupt the pharmacy over $16. Clearly the pharmacy is not in business to take care of patients but more worried about their bottom line. I think there many happy 5 star reviews will keep them operating in the black.

Ashli Medical Supply…read more My name is Dorothy Brown and I have been a customer of Ashli Medical Supply for several years. I have both an oxygen condenser as well as a ventilator. Every six months they come out and are supposed to give me supplies, check the machines and then annually they are supposed to do a thorough annual check of the machines. I found out today that they are supposed to change the filters in the oxygen condenser as well as three filters in the ventilator. Every other respiratory therapist that has been here has told me that the filter inside the oxygen condenser does not need to be changed. It is an internal filter and after so many years, they just switch out the condenser and the filter is not changed, but alas, today for the first time, their respiratory therapist, Linda came and in a matter of minutes she hooked my condenser up to something that showed the percentage of oxygen that was being produced. Next she popped off a little door at the bottom of the condenser and pulled out a filter that was filthy. Apparently I was correct and it was supposed to be changed once at least every year. It has been at least 3 to 4 years that this has never been changed. She left two sets of tubing for that machine and then went to work on the ventilator. She turned it on and looked at a few screens to check the number of hours that it had been running and then changed not just one filter or two filters on the machine like has been done in the past, no, she changed a third one that I didn't even realize was there. It also was very dirty after being there for 2 to 3 years without being changed. I want to tell this company that they have a diamond in their midst. Linda is amazing. She did more than everyone else has done in all these years put together and in less time showed me how to do a few things that I didn't know how to do. She I s kind, knowledgeable, efficient and everything you would want in an employee. As a customer I ask that you treat her well and compensate her accordingly. I would suggest she be promoted but I actually don't want that because I want her to return as my respiratory therapist in six months and again in a year and so on. Thank you, Linda.

I had a great experience with them. Drives always arrive on time. The company is very reliable and…read moreclearly cares about their customers. I especially want to mention carlos , who went above and beyond to help me. He was professional, patient, and knowledgeable he made sure I got exactly what I needed and answered all my questions with care. His friendly attitude and attention to detail made the whole process smooth and stress-free. If you're looking for dependable healthcare supplies and excellent customer service, I highly recommend Ashli Healthcare!!

Super awesome staff!!! Good insights, and great customer…read moreservice! Sore no more helped me with my herniated discs!

The staff were outstanding. They were friendly, knowledgeable and went out of their way to deliver…read morewhat I needed in a timely manner.

Elaina is the reason for 5 stars, her professionalism, empathy, kindness and care. The healthcare…read moresystem has been a horrible experience in every way. It's people like Elaina that can bring a smile when you're in tears.

This company was a lifesaver when I needed to purchase a hospital bed for my mother. I live out of…read morethe area and was able to easily set up the order over the phone. They delivered a high quality bed within a short time frame, when we desperately needed it. I highly recommend these folks for their excellent customer service and reasonable pricing.

We moved my mother to Brookdake and we needed some equipment for her. We were warmly greeted by…read moreMike. He showed us the electric recliners and the wheelchairs. He showed us the differences and made recommendations for us. They have so many things for the elderly and people who need help in their daily lives. Thank mike for your help. We will be back.

Best pharmacy in town very friendly and professional I will not go anywhere else my whole family…read moregoes there I've been going there since the day they opened

They get a gold metal for extremely poor customer service. My doctor faxed then my prescription yet…read morethey said I still need an actual written doctors order-wrong! Their poor customer service is only excelled by their rudeness. Go elsewhere and actually get the prescriptions you need.

The Bone Store, first time here, very impressive easy up front parking. Very impr…read moreWheel chairs mobility scooters walkers, lifeaids, bathroom accessories, Vionic shoes and sandals , medical beds, hot and cold packs, topical pain relievers, splints this place has everything all 5 star quality. check out the Stressless zero gravity chairs, and recliners unbelievable comfortable stylistic furniture. Look for Marco super friendly and professional, Nextdoor to Little Italy Restaurant in the Town & Country shopping center 8200 Stockdale Hwy Say hi to Marco

I recently purchased a power lift chair for one of my elderly family members from The BONE Store…read moreand am glad we have such a nice accessibility equipment store in town. While we had done some research beforehand, the staff was very helpful in ensuring we had the model which best suited our needs and budget. It was nice to be able to try out the chairs in person and was interesting to see what other equipment they offer which could be helpful later on down the road. Samantha helped us out and was very knowledgeable and helped us make sure we were covering all our bases. The extra delivery and installation fee was well worth it with how heavy and clunky the power lift chair is. I'm usually a figure out the logistics of installation myself to save some money, though I am glad I went with them taking care of delivery and installation for me. It is great to know we have such an accessibility equipment store like this in town, and even better to know my loved ones are more comfortable in their home thanks to the equipment they provide.

I am traveling through the Visalia area over the holiday. Friday morning, my CPAP strap fastener…read morebroke. I still have 8 days left to my trip. The young man that waited on me was able to find the needed magnetic fasteners. ...and he didn't charge me. Truly took care of the small things would make me trust for the larger things! Highly recommend this provider.

Very friendly and helpful staff! I went in looking for individual medical items for my community…read moremidwifery business and although I didn't make a purchase, Melanie provided additional information and resources. Thank you so much! Great customer service!

Great pharmacy. They are quick to put prescriptions together...even compounds. They are friendly…read moreand lovely to work with. Small pharmacy but great service!

I had been hearing about Hina's for years before my coma. After my coma, i have a lot of…read moremaintenance meds. Honestly just filling 1 medication a month at cvs was always a problem. So after my coma in 2016 i made the switch to Hina's and i don't regret it. 1. I was able to email my med list & have them request the transfers from cvs, i appreciated that they let me do this. Repeating information somehow gets me worked up (workin on that but that's besides my point). They were nice from day one, i appreciate that. 2. Hinas is the one pharmacy in my life that i feel like has gone to bat for ME (the patient) the most. My meds are always filled, if somethings unavailable, they communicate when it will be in, the techs contact my doctors and make notes to do things & follow up. They have done so much to go above & beyond to help me. I can't even put it into words. They do all they can to work with the insurance & my providers, to be sure I'm not out of my meds for a day. (A large chain, would never...) 3. If i ever have a question for the pharmacist i can just call and ask. Sure you can at any pharmacy pretty much buttt Ed knows who i am, he knows my history and doesn't need to verify my entire list of personal info (in front of a store full of customers) to tell me, to take something at night, instead of in the morning. Also he knows I'm persistent.. i stay on top of my prescriptions and faxes etc to my doctors so he works with me and anticipates my needs sometimes even before i know them! It's incredible. I'm saying. I have no regrets switching to Hina's. Also i mean they're a local small business. Who doesn't want to support that? And the delivery, two rounds? Sooo incredibly helpful! The drivers are all so nice! I appreciate everyone at Hina's. Thanks (if you see this) for everything!

I started using a CPAP machine and it took three months for me to receive it. All my details were…read morecorrect, but they sent it to my old address. After contacting them, I discovered they had indeed used the wrong address. I verified that all my information was correct, and they sent it to my doctor's office. I eventually found out that they had sent it there, and, finally, it was sent to me. I had enrolled in the automatic supply delivery service, but I received a call from Apria saying that my insurance had not approved the supplies. They asked me to contact my insurance, and shortly after that, it was approved. The supply is always delayed, wasting the client's time, and it seems to be a hardship for the company to send the supply despite being approved by the insurance company. This company needs to develop common kindness and accuracy when sending their equipment. Hope they will acknowledge they are dealing with humans whose medical needs rely on the equipments.

I would give a lower review, if possible. I ordered C-PAP…read moresupplies from Apria and they put me on auto-ship without my consent. The mask that I received did not come with the headband to attach the mask to my face. I contacted Apria and requested they send me the strap needed to make the mask usable. They billed me and my insurance for the full correct order. Apria asked me to use the old clip and strap and assured me that the full mask would come with my next order. I received my next order which also did not come with the strap making the mask unusable. When I contacted Apria again it was past 30 days so they refused, once again, to correct the defective order and provide the part that was missing and paid for. The first person I spoke with disconnected our call. The next person "Shy" was very rude, refused to connect me with a supervisor and then hung up on me. The 3rd time I called I spoke with Martin who continued to leave me on hold and told me after 19 minutes coming back every few minutes to put me on hold again and tell me that a supervisor was not available. He then told me that a supervisor would call me back. I have not received a return telephone call.