they steal things out of your car .. very unprofessional , every rude .. try charging me 2000 for brakes and oil , had my parents go in and talk to them they dropped the price more then 300+ very unprofessional don't take your car here read more

I bring my truck here for oil changes every couple months and they do a great job in letting you know on things they find wrong with the inspections. I never would know these issues if they didnt spot them and tell me about it. That's why I reccomend Kerry's they also offer Military discounts that tells me they care about our Veterans. They are #1 read more

Read this if your feeling frisky Brought my truck in to do a diagnostic test on why My AC was blowing hot. After a day They Quoted me $2,568 to replace a actuator for the ac. They said in labor $1,400 alone. After doing my own research and seeing what they were talking about ripping apart the dash and all this work. You literally can reach the actuator unscrews bolts and disconnect the wire put the new one on and screw/ connect it all back together and put it back in. Take you about 10 or 20 minutes top. Nothing in the way I can reach it and do it all myself. They Even marked the actuator with a sharpie that needed to be replaced. The part cost about $15 bucks. I never been so insulted. But the thing is if you don't know much about trucks and cars they take advantage of that. We all hear about it. Even calling me back to convince me to pay it and give me 100 days to pay it off. What the hell happen to real honest people. Not these days we are all against each other and it's survival of the fitness. I Don't recommend this place at all. I'd give you no stars if I could. Best of luck to all who read. read more

I do not recommend this place. They charge up the ass and rip off the elderly. They are dishonest business.

Dropped off vehicle for repair, Having custom rims and tires and stereo system asked if it would be left outside and was assured it would be inside shop after business hours. After two weeks get call from Kerry's stating that the vehicle was stolen two nights ago and they are not responsible for any lose incurred oh and I might want to call police . I personally asked that they call me if unable to secure vehicle for night to call me as I only a minute or two away as was told not a problem . Now all there worried about is that there not responsible for any loss. Also come to find out they hadn't even started on the vehicle after two plus weeks of them having it. The most unprofessional business I' ve ever had the unfortunate luck having done business with. I was lied to, multiple times on multiple occasions. I can't believe someone would run a business in such a manner . Obviously they think there no such thing as KARMA! I honestly wouldn't wish my worst enemy to have to deal with Kerry's read more

This seemed to be the place to go when we first moved to the area. Service was good and prices were fair. The past few visits have proved otherwise. It seemed like every visit there were thousands of dollars of additional work needed. One time, what started out as a simple oil change would have been a small fortune with everything else they suggested doing. The latest bill was almost $500 for a sensor. Where other shops subtract the diagnostics, Kerry's adds it in to the bill. read more

This place is a total rip-off!! They charged me $40 for my cabin air filter and $28 in labor to change it and it is in my glove box! they never quoted me the price for my air filter or I would never have agreed to it so my oil change came to almost $150 and that does not even include a tire rotation! save your money save your time and do not give these crooks your business. read more

I took my BMW in for an estimate and I felt like they were taking advantage of me so I went elsewhere.

Called to see about an oil change. They were available right then. Drove over and waited while they did the work. Everyone was very nice. I appreciate your awesome service! read more

I would give zero stars if it was possible. I dropped my vehicle on 10/11/2023 which is a 1994 For explorer with Jason Telling Jeff and I they guarantee Kerry's car care will get my vehicle to pass emission's. While my vehicle has been in Kerry's car care, I was told I would receive update calls on any repairs needed or emission testing which never took place. I had to call Kerry's car care every time just to get the run around. So now I pick up my vehicle on 10/31/2023 with my emission even higher then when I brought my vehicle in, Also I was over charged for parts like $61.71 for a gas cap,$99.95 for a ignition lock cylinder, $89.96 for a ignition switch which was not hooked up properly, which I was told it was gonna be done so I didn't have to use the push button start anymore. I was also charged $77.75 for spark plug wire set and $95.70 for six spark plugs Granted THIS IS A 1994 FORD EXPLORER. So $1,783.73 later I have a over priced repair that wasn't even done properly to pass emissions that I WAS TOLD IT WAS GUARNTEED TOO!!!!!!!!!!!!!!!!!!! read more

DO NOT BRING YOUR CAR HERE!! Horrible communication from the start and they'll rip you off!! Check engine light came on with my 2018 Ford Fusion and Autozone said it was a P0456 code which is from the EVAP with a very small leak. I did the mistake on bring it here since I lived near by. They charged me $300+ for a smoke test and a diagnostic test. I dropped it off on a Friday around noon and they called me at 5:30pm saying its ready for pickup. They said it was a simple issue and that they just replaced a 4inch hose. Well what do you know my check engine light turned on again a few days later so popped the hood and noticed a worm clamp on both ends of my air intake tubing was completely loose. Either way we took it in, explained what we noticed and that the light was on. They said they think it was probably the clamp and reset the code for me and said if it comes back to bring my vehicle back in. Well GUESS WHAT, IT TURNED ON AGAIN! Brought it back on a Saturday at noon and didn't hear from them at all on Saturday until Monday only because I called them. They NEVER did any customer updates or follow ups in fact they were horrible at them! I had to keep calling them for updates on my car. On Monday (today actually 3/28/2022) I called them at 10:30am requesting an update on my car that I dropped off on Saturday at noon and a gentleman said "oh yes we have a technician working on it still and we're hoping it should be done soon they just can't get a clamp to keep close it keeps opening for some reason but we'll call you this afternoon!" what kind of BS update is that!? Like you're seriously telling me a technician can't close a clamp!!! Well no one calls me in the afternoon so I had to call AGAIN at 4pm to see if my car is ready. They put me on hold to supposedly check then got back on the phone to say "we'll call you back we don't want you on hold too long!" They called me back 15 mins later with a completely different diagnostic!!!!! Now saying its a purge valve to the engine that needs to be replaced for $380+ I SAID NO THANK YOU I'LL TAKE MY CAR ELSEWHERE AND TO HAVE MY CAR READY FOR PICKUP!!! STAY FAR AWAY FROM THIS PLACE or if you decide to go at your own risk STAY AWAY FROM ANDY!!!!! read more

Kerry's Car Care - Loose worm clamp on the air intake. - Auto Repair Near Me - Glendale, Arizona

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I brought my truck in 2 weeks ago to get my breaks fixed, they stated my front rotors needed to be resurfaced and needed new brake pads, I had just changed them out 2 weeks prior (brake pads), I said ok I was embarrassed of my 2018 Silverado squeaking every time I went somewhere, needed it to be repaired. I pick up the truck after they repaired it and my brakes still squeak. I took it back and now the back brakes need to be repaired, to the same extent of the first repair. This type of negligence can not be tolerated, I don't have the time to be bringing my truck in every week because they can't figure it out the first time and neither should anyone else. And to top it off I asks for the pads I installed back to return them and they lost them. I picked my truck up yesterday and they left hand prints over my truck, I don't recommend Kerry's to anyone, I have had multiple issues in the past with my other truck as well and this is my breaking point. You've been warned don't waste your money one their terrible work with dealer prices. read more

Kerry's Car Care - More grease handprints.. - Auto Repair Near Me - Glendale, Arizona

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Worst Pl., I've ever been stalled everything out of my van charge me for things they didn't put it on

on 5/24/23 i took my traverse to kerry car care to get the transmission fixed. in the two months the battery died and no called me to let me know. also the catalyti converter was stolen and no called me about that. so when i pick up my vehicle on 8/5/23 i had to pay for a battery that i did not know about. i was charged for the battery and the the fixing of the catalytic converter. so on 8/6/2023 i got in the vehicle and the check engine light comes on, so on monday 8/7/2023 i took the vehicle back to kerry's car care and they said that they would fix the catalytic conveter right. i also found some more things that they broke and did not fix. the cap on the driver side door was missing , clips to the wheel wells and the cover to the battery fuse box was gone. kerry's said that they would order the parts and get it fixed. i called the next week to see if my vehicle was fixed and they told me that they are still waiting on the parts, but i could come and get the vehicle and they would call when the parts come in. well here it is 8/18/2023 and kerry's car care still has not called me. not a good place to get your vehicle fixed. read more

Good guys. Can't beat the 5-year warranty. Great value on the oil change special. Thanks guys

On 1/12/2022 I had my oil change done and completed by 630pm that evening. When I took the vehicle home and I have notice that the oil panel protector wasn't put on properly. The panel from the bottom of the kept dragging at the street making all kinds of noise. So I took and dropped off my vehicle back to shop around 630 am 01/13/2022. I am not a happy customer. And the phone number on the web one can't leave a message. On top of that the writer wanted to charge me off without an approve services some extra stuff. Then I guess the writer decided to deleted other services that weren't done in the beginning. Finally the manager's writer said the protector bottom was loose is because the parts are old, I said that is a 2017 vehicle. What a mess, don't recommend the shop at all. To many errors! No honoship... read more

I should have read the reviews before I took my vehicle in as it has been a few years since I have been here. Previously I brought my car in with no issues and great customer service. My engine light was on this morning and having issues driving my car. Dropped my car off this morning and received a text stating the issue and the price. I consented and gave my signature. Received a text a few hours later that my car was ready for pick up. I went in the office to pay my bill with a debit card. I tap my debit card and I notice the amount I paid was $83.00 more then the amount I had given my signed consent for. I notified the gentleman at the register and he said he would give me the difference. He consulted with another man ( I assume a manager) and he stated I would receive the money in about 3 days. I told him that would not work as I was leaving town and needed it now before I left. The manager said, "I would have given it to you, but you are rude." I said," I will not leave until I have my refund." I said, I did not make this mistake and I need my refund. He finally agreed to go into the back and give me the refund in cash. He brought it out and threw it on the counter. I picked it up and said, I need my key. He placed the key on counter and I asked where my car was parked and he said "GO FIND IT YOURSELF!" I asked him why he is being so rude since they made the mistake not me and he said," I am not rude" and I said I have your reply recorded and he said, " I don't care". NEVER TAKE YOUR VEHICLE HERE! read more

Beware of these guys. I gave Kerry's a negative review because of an $1800.00 estimate they gave me for a clutch repair for which I was able to go elsewhere and have it done for under $800.00. I then received a call days later from a gentleman at Kerry's that wanted to discuss my review. During our civil conversation the gentleman became frustrated to the point where he stated the he wants to "RUIN ME". What he does not know is that I recorded the conversation. Moral of the story. If you give Kerry's a negative review, they will use hardline tactics and even threats if they can't persuade you to see things their way. Customers Beware !!!! read more

Took my car in for an overheating issue. First visit cost me $550 dollars and was told the issue was fixed. Four days later the exact same issue began happening again. Took it back to them and was told that they found the problem for sure this time. When my wife asked if they were positive they found the problem, she was told "We're not in the business of making you have to come back. The mechanic is sure this is the problem." Another $400. Low and behold today it began doing the exact same thing. There's no way I will be taking it back for a third visit. To be told two separate times that the issue is absolutely resolved when it clearly wasn't is enough to lose our business for good. If you want your car fixed properly, stay away from here and go to a reputable shop who follows the fair pricing guidelines, AND will actually fix your car properly the first time. Now I'm out almost $1000 dollars and still have a broken car. read more

I was so pleased with the service I received today. Best experience I have received from a car shop yet. Very explanatory of the issues and very helpful to get it resolve. My tech was also very cute. read more

Professional, but too pricy.. I compared them to a few other older service centers... on two different service requests.. I just recently learned many working there are from CA, and I expect they brought the CA pricing along with them... similar to the housing problem we now have.. read more

Had an oil change greasy handprints and footprints inside and out on my vehicle.. couldn't believe it.. all over the place !!!

The service was great, nice guys, I had a family emergency, and could not get my car Into my dealership, for an oil change, last minute. I found theses guys, and brought my car in. Was quoted 69 and some change, pricey, for what I'm used to paying, but it was last minute, and had no choice at this point. Last minute, I decided to see if they had any coupons, found one on their site, for 49 bucks. When I went to pay my total was 80 and change, shows them the online coupon,and it was brought down to 60 and change. Despite the pretty good service, I won't be going back to them simply, for their price of an oil, change. I'll make sure, I'm on time, for my oil change, at my dealership. read more

Took my car in today for an issue with my breaks. Had a family member replace my brakes for me, and afterward the car just wouldn't stop properly. Talked to the mechanic and told him what was going on, he took it for a test drive and said it Definitely needed to be checked out. I was in and out in less than an hour and it didn't cost much At All! Now my car stops when it's supposed to! Wonderful service and a decent price! read more

Bad bad business I took my truck for break oil change and aliment and all I can say DON'T TAKE YOUR CAR THERE ,!!!!

Even with an appointment, waited for over 3 hours for a basic oil change and it was not even started. No communication, terrible experience, will not reccomend, and will not be back read more

Unfortunately I must downgrade the review for Kerry's Car Care. I was a loyal customer and came in for rack and pinion repair. I was told new parts would be installed (Greg) and only after pressing them later after examining the car they admitted they were refurbished and tried to convince me they were "better" but could not explain why they charged me 3x what refurbished parts cost (easily verifiable online). Was repeatedly told to speak to GM Devlin, but Devlin never returned my six calls over two weeks - and still hasn't. Will be pursuing legal action (I recorded all my conversations after they tried to charge me $86 for a cabin air filter change). They may be nice, but most con men are. Oh yeah, they try to push a WestCreek finance 90 Day No Interest deal, but the fine print is that after 90 Days IT IS 100% Interest!!! Criminal Price Gouging during COVID-19. EDIT: Went to another mechanic and they found the "new" rack and pinion was leaking. So...not only scammers, but subpar work. I shudder to think how they con the elderly. BBB complaint filed. AZ Republic reporter working on story. EDIT: I appreciate that West Creek financial has made every good faith effort to remedy my situation. I am very happy with the resolution and believe they will hold Kerry's Car Care accountable. I still cannot, in good conscience, recommend Kerry's Care to anyone and wish to warn any prospective customers from dealing with them. read more

I brought slammed mini truck Nissan hardbody for some emissions issues and Devlin the general manger came to me and offered a splendid service to help pass my emission. The price was super affordable and they finance too! Don't have to worry about paying up all in full. Also Ben the technician helped out my mini truck run better then ever. Definitely a place I recommend to get your car serviced. read more

Great experience hands down the best kerrys car care Greg helped me out with everything overall very satisfied!

After using this mechanic, it's plain to see why their lot is full of cars because it seems they are more interested in being a glorified title loan operation than an honest establishment. Took my car in for something my dad could of done, but I didn't want to trouble him. No doubt I came in with screeching brakes and left with screeching brakes after paying for a service, and I come back in thinking I'm going to get good faith since I paid for absolutely nothing, and in so many words was called a damn liar and told me schreeching is a normal accurance. He sure wanted me to put up my title and sign up for a line of credit tho, but doesn't want to pre sell me with basic mantanence. I'm really glad I trusted my better judgment. I would not recommend this shop to my worst enemy, cus to me that's the worst type of bottom feeder u can be is to rip off good people for a quick buck instead of building a good name of yourself on word of mouth. Totally irritated I hav to bring my damn car to Walmart or jiffy lube cus these jokers can't change a brake pad, lol. read more

my truck has been in there care for 5 days and it is back for the reason i took it in for the first time and i paid over 800 bucks out of pocket. now my truck is back in with the same reason of a fuel filter issue and now it is a broken fuel line. while hoping to get my truck back for the holiday weekend there now is a leaking primer pump and the warranty company has closed for the weekend. they have been lying to me and i will not return to them after my truck os complete. hopefully 5/22/2020 read more

I called to see if they could fit me in, he said yes and took my information. When I arrived 10 minutes later he said he couldn't do it that day...annoying read more

I came here because I thought repair pal had fair and honest shops that they recommend. I had an issue with my Nissan and had an extended warranty. Warranty covered all mechanical repairs parts and labor. As all shops are aware warranty work pays warranty prices. The parts used for my car were almost doubled from MSRP which is what warranty pays and they know this, so they jack the price up knowing what warranty pays and then passes that extra cost on to you. Nissan dealer, and my CarMAX warranty company were shocked when they seen what this place charged me for the parts. I have tried to get a cost sheet of what warranty paid for and what I paid for from Kerry's but I have yet to receive this. My warranty company said they never seen this before and shops charge what warranty pays. I was never told this by the service writer I was told warranty covered part of it but was under the impression my warranty covered the mechanical parts and labor because my policy say's it does. I was unaware those parts would be almost doubled. My warranty company is looking into this because this also makes them and Repair Pal look bad. I did not get a fair explanation by Kerry's and still haven't. I guess they can charge whatever they want warranty or not. Be careful when you talk with them about warranty work and get all the prices if they'll give you them. Warranty will only pay MSRP and they know this so they charge higher to get more money stating "we give a higher warranty on the parts". I already have warranty on the parts so why would they charge me a higher warranty. BS! I received a reply stating someone would be calling me after I posted this on Google. Been over a week and no call. I guess it makes them look like they value customers feedback and will address it, even though they haven't. read more

My car was towed there because it wouldn't start. It wouldn't start because I did not have a key fab with the key. Once I brought the key fab, the car started. I paid $270 for that diagnosis. They are cruel and do not deserve this community. I wish there was 0 stars read more

I made an appointment for today at 3pm. I showed up 10 mins early and the white old man acted like I didn't have an appointment. Also treated me like I needed to be squeezed in. He was rude and asked me every single question I already answered the day before. I told the guy on the phone I had a coupon for 19.99 oil change. In no part of the conversation did he say mine would be 48 dollars. The guy I dealt with today was beyond rude, and I walked out. Don't ever go here I know I won't. read more

Alex, Gary and Annmarie are always there for my car repair needs, always very professional and they ALWAYS do the job right the first time. 6 stars! read more

I contacted Kerry's Car Care in Glendale, AZ and was told no estimates are provided by phone and to bring my vehicle in to check my BMW's O2 sensor. Upon arrival at 1PM, they told me they needed an hour and would call when ready so I ran errands. After three hours , I returned to the shop an was told their "system went down" but could provide a quote by 7PM. I told them I'd wait and then he said, actually "you will need to leave the car overnight" - by this time I felt I was being scammed so I left. To make matters worse, they wrote up a false customer satisfaction report and send it to their corporate office because I received an email thanking me for servicing my vehicle at their shop. Ironically, I located another mechanic who said he used to work for Kerry's Car Care and when I explained my experience, he asked, "did they tell you their delay was due to the computer system going down?" and when I said yes, he said - that's the ploy they use when they don't want to serve you. read more

Took my car to kerrys as my check engine light was on. Had 2 recommendations from home mechanics to come to them. They diagnosed my car with needing a rebuilt engine. Work was done in a timely manner and adequately. Pleased with their work so far. Staff is very friendly and they treat you very respectfully. read more

I have gone to this location on 43rd and the other location on 67th. I'm leaving the review on both but I have to say the team on 43rd could use a dose of that great personality that 67th has. :) never had a problem with their work and they have done more than an oil change. I send people to both locations when asked for recommendations for car troubles. I like them a lot. Worth it! They are not the cheapest but I can say this, you get what you pay for!!! I pay what they want they do I great service! read more

They are very friendly and take wonderful care of my car. Always helpful with my questions or random stop-bys for odd items. The shuttle service is super helpful. read more