Terrible and slow communications. My father-in-law has been using this firm to prepare personal tax for many years, but we had a hard time getting them to respond in reasonable time this year. It took 7 days just to get someone to respond to our initial request and getting the tax preparation process started. We submitted all the info and documents (only 6 documents, simple personal tax) the same day and then nothing for 2 weeks; no phone call, no email. When we follow up with another email, they respond it is under review. Another 2 weeks past before we were sent the finished tax form to e-sign. No response for 11 more days after my father-in-law e-signed, which made us worry since the tax due date is coming up soon. We sent another email to them and they said it was e-file 2 days ago? Then why didn't they let us know it was done? There was no proof or confirmation it was e-filed either. The worst part is another staff was late sending us an invoice weeks later and said it was past due. When I responded this is the first instance we received this invoice that has the term "Due on receipt", but since they sent to us late (25 days later than last year), it shouldn't be marked past due. They said they included the invoice in the e-file tax form document. I double-check and what they included said "fee summary". Nowhere does it mentioned it is an invoice. It doesn't have an invoice #. There is no payment term nor specify how and where to send payment. There is no date specified which product and/or service has been rendered and on which date? No itemized breakdown of service price, quantity, total. In the past, they sent a separate email with an actual invoice soon after e-file and we paid them quickly on the same day. They should not ask for payment when the tax form has not been e-file even if it was a proper invoice (it was not). The fact they insist it is an invoice concern me a great deal since they are an accounting firm. Either they really don't know what they sent is not a proper invoice or they are lying to save face, either way, they made a mistake and should apologize, but instead keep insist we are mistaken when in fact they are the one who made a mistake by sending the invoice to us late this year (again 25 days later than last year). Needlessly to say I will recommend anyone consider this firm to stay far far away from doing business with them. I know I will avoid them in the future even if it is free, it is not worth the headache and hassle. read more

Kevin is the absolute worst CPA I have ever had. He did not do my taxes with my best interests in mind and now I have to pay $17,000 in taxes instead of $11,000. That's a $6,000 difference. I wish I knew better but since my dad uses him I just trusted that he would be good. I'm not a financial expert so that's why I entrusted Kevin to conduct my financial affairs with my best interests in mind. He engages very minimally and all he asks are a couple questions through wechat and to send my financial documents. I had an independent contractor job that required me to set up a business account to get pay deposits. My new CPA told me, if I had set up my business account differently, I would have had to pay significantly less taxes. Kevin just didn't care enough or just wasn't knowledgeable enough to help me with this. He also charged double what my current CPA would've to set up my business account. When I asked him to do my taxes this year, he sent me a $1500 bill before I even sent him my financial documents and before he even did anything. I thought this was a suspiciously high amount. So that's why I have a new CPA who charges significantly less and who is extremely engaging and responsive and actually looks out for me. I wish I didn't just trust the first person that came along and sought out other options. I hope this doesn't happen to anyone else because one wouldn't know until they explore other CPAs. read more

It's nearly impossible to reach Kevin, even when times aren't busy. He also charges you more if you made more money. It's like he wants his "cut" of the hard work you put in. Stay away you've been warned. read more

I would highly recommend Kevin Cheung, he always provides me with professional advices quickly when I needed him. I have referred my families and friends to consult with Kevin as well, they're all very satisfied with his services. read more

Kevin is a excellent accountant with 30 year experience! very professional and very nice !

Very unhappy. I called earlier today to ask about my taxes and asked if they were accepting new clients. I went over all of my info with them and the lady told me she would check with the accountant and call me back. She did and we made an appointment for me to go in and meet them and complete my taxes. Several hours later I get a call from the same lady telling me they aren't accepting new clients and can't help me and need to cancel my appointment making up excuses. Don't even waste your time calling these people. Apparently they can't get their stories straight. Very unprofessional. read more

Kevin is a very PROFESSIONAL CPA!!! I have been his client for many years! He gave good suggestions on how you can save more money and/or how to get more tax return in a legit way. Like putting money in IRA or get HSA for medical use or buying life insurance, which beneficial to you in many ways. His office needs to make appointment beforehand. And it's a very private and quiet place. I felt very safe to have my tax done with Kevin. read more

This one is going to be short and sweet. No consultation, standard deductions on a 10-40ez form... 80 bux. Take your money somewhere else. For 80, they should be itemized deductions and saving you money. Good bye Kevin. You won't be over charging me anymore. read more

Kevin is very experienced CPA on accounting service. He is professional and always respond your concerns and try to provide the best suggestion to help with your tax. I definitely recommend him with tax. All staffs are helpful and they use most updated software and try to solve your case efficiently! read more

Kevin is an excellent and professional CPA. I had tax issues this year. He went through the whole process with me and made sure we went the best route possible. I will gladly recommend Kevin to anyone who needs a professional accounting done without the frustration. read more

kevin is a very professional CPA with 30 yrs experience. He gave me suggestions and focused on my concerns ! Reasonable price!

Kevin is a great, friendly accountant. My husband and I previously did our taxes via Turbo Tax, but had to get an accountant to help us this year. We found Kevin on Yelp after reading great reviews about his services. He was very helpful and made sure we would pay the minimum due, since we unfortunately owe Mr. Sam this year. I never used a CPA to do my taxes before, so I thought his rate was pretty pricey, but I do not have anyone to compare him too. I always used H&R Block or Turbo Tax. read more

Most unprofessional and rude accounting firm I've ever dealt with! They will literally hang up on you if they are not interested, with no explanation provided. Stay away from this office at all costs, and find a more professional firm! read more

I have utilized Kevin's services for almost 20 yrs both personally and for my business. Kevin is extremely knowledgeable and has not only reduced my tax liability but has been very instrumental on all his advice. I highly recommend Kevin for any business new or old as well as for a personal consultant. We are very pleased and cannot thank him enough for all his great service. Thank you Kevin. read more

I met Kevin having done a search for CPAs in my area. I had a tax problem with the IRS and all the other CPAs didn't seem to be knowledgeable or wanted to be bothered. Kevin made an appointment for me and after reviewing my situation said this was easy to fix by resubmitting tax forms and contacting IRS. Well he did everything and solved my tax issue and his fee was very reasonable. Now he does my taxes and gives me advice on my finances. I would highly recommend Kevin as a tax and personal accountant. read more

We've been working with Kevin for years! He's highly professional, and we highly recommend him to anyone who has a business, or other complex accounting needs. We're very happy with his service, and can't say enough good things about Kevin. read more

Kevin Cheung is a highly respectable man. Although I do my own taxes, I had an issue that needed to be resolved involving the IRS and he was very informative. I would most definitely refer him to anybody who has questions involving their taxes. read more