Viewpoint Optometry is conveniently located in the shopping center at the corner of Sierra College…read moreand Douglas. It is in the corner by Jack's Urban Eats. Lots of parking, easy to find. I have purchased two pairs of RX glasses here over the past year and I am a very happy customer. The employees are all super kind and professional and knowledgeable. They helped sort out my vision insurance also. They have an extensive selection of frames - designer and not designer. The process is smooth and easy. Both pairs of my glasses took about two weeks to be ready. I like that they text you updates and it's just so simple to go in and pick up your glasses. Both pairs were pefect right when they arrived. I would def recommend coming here!

Dr Van Winkle is a friendly doctor, great GB location, nice office , accommodating staff, and the…read morelatest equipment which makes the exam quick and comfortable. Would recommend!

This office was recently sold to a new owner. They got rid of all the amazing staff that they had…read morebefore and hired cheap new staff that doesn't know the basics of customer service. They don't help you out with getting new frames and lenses made. They don't follow up and call when the new glasses are ready or if there is a problem with making the new lenses. Even after calling them, they don't call back or follow up on the progress of the new lenses. When I had problems with my Oakley frames that I purchased from them a little over a year ago, they said it already out of warranty. This is a lie because Oakley has a two year warranty on frames. My wife and I were loyal to Dr. Lockhart for over 10 years but the new staff is just horrible. We are now going somewhere else.

Not a good experiance trying to get schedule an appointment. The office is close to my home and…read morecaries the type of glasses that I was looking to purchase. Even though I have insurance I knew there would be a few hundred dollar additional charge for the type and style of glasses I was intending too purchase . After reviewing my insurance online online, this office was recommended but the manager said I was not covered under my plan. I would been happy to pay for this out-of-pocket and get reimbursed from my insurance company for the minimum examination fees, but even after me asking a second time for an appointment, I was refused. They must be extremely busy office and not willing to accept new patients. Wish them the best of luck but I, cannot recommend Granite Bay Vison to anyone reading this?

I first met Dr. O many years ago when his practice was first getting started. He is a very thorough…read moreand extremely personable eye doctor. He is compassionate and really takes time to know and remember his patients. I stopped seeing Dr. O for a while when my medical benefits changed to cover some other Dr's, but I am now looking forward to returning to Dr. Okamoto for for my regular eye exams and prescription updates as needed. I can't say enough great things about Dr. O, and his appointment staff is very friendly and accommodating. All I can say is if you want to actually see Dr. Okamoto and not one of the other on-staff physicians, be sure to plan ahead as Dr. O is typically booked way out...sometimes as much as 2-3 months.

John Okamoto is excellent! I have seen him twice. Both times he is very informative and thorough…read more I really enjoyed my visits. The gals are great & fast. I didn't have to wait at all... I will stay with Mr. Okamoto... :)

5 stars for Dr. Rappa! Super friendly, kind, and knowledgeable…read more It was my first time here and everything went smoothly. We'll definitely be returning for our yearly visits and requesting Dr. Rappa.

Everyone is really nice but incredibly incompetent. I've had to come back three separate times to…read moreget contact lenses fitted because the first pair was calculated wrong by AI then the second pair was just slightly off. When I came back to pick up the third pair they had thrown them away. I was not told that I only had three months to pick it up even though it takes them a month for them to get in. I would never come back here unless I was unemployed because it takes way too much time out of my day and schedule to deal with their poor customer service and communication.

I went here for a routine eye exam and I left with great customer service and care. The front…read moreoffice staff was very knowledgeable and walked me through the process. The optometrist explained in detail all my problems and offered solutions. 10/10 would recommend.

Patient for over 20 years, Stephanie Carmassi is top notch level of professionalism in service…read more Stephanie offers & handles every detail necessary to complete my services.

Granite point eye care- located in Roseville! I have been coming here for a few years now for the…read morehealth of my eyes! I wear contacts! I love this eye car center! The staff that works here are very professional, nice, and explain things throughly! It's also very affordable if you have good eye insurance! I have VSP and that covers my annual eye exam and some contacts! I've seen Doctor Baker before he was nice and my new eye doctor is Alyssa M. She was so kind and easy to talk with! I really enjoy coming here! If you need an eye doctor check them out!

Exam, excellent. Frame & lens are very pricey if you don't have insurance and they offer very few…read morepayment options.

Thorough exam, friendly staff, great doctors. Went in for my annual check up and ordered contacts…read moreand glasses. Got them much faster than expected. 10/10 recommend this place !

Great experience for my 10 year old daughter! I highly recommend! She is severely dyslexic and they…read moreaccommodated her needs and were so kind and patient.

Took my 10 year old daughter here for her first eye exam. The only reason this isn't a 1 star…read morereview is because the doctor did his job, but I question whether he is used to being around kids or has kids of his own. Within the first few minutes of the appointment he was already huffing under his breath, clearly annoyed with my daughter's vague answers to his questions regarding her eyes. I don't know what he expected but I, as a parent, expected the doctor to have more professional emotional regulation. If I can clearly tell you are getting annoyed during the appointment then I'm sure my daughter can too. We spent maybe 20 mins at most together and if you are already that irritated maybe you shouldn't be a doctor, or perhaps change your preferences so that you don't have to accept pediatric patients?

I was seen here a couple months ago and was pretty apprehensive about saying anything but decided…read moreto do so. After being seen by the Dr. I was in the waiting area waiting for my prescription and while I waited for about 10 or so minutes sitting with my phone the Dr came out and walked past me and said to me "oh your still here, I should have you clean the bathrooms" and then he laughed and walked away. I was the only person of color in there and as a Mexican woman I did not find that "joke" funny at all.

My mom needed new Rx lenses for her Silhouette frames. If you're familiar with these frames then…read moreyou know that they have a variety of different shapes and sizes to complement the frames. My mom wanted larger sized lenses for her progressive Rx rather than the current smaller ones. Unfortunately not many places carry the Silhouette brand but they also will not make new lenses if you bring in the frames. I called around and luckily spoke to a very patient and helpful lady who explained the situation regarding the Silhouette brand AND they will make make new lenses for my mom's frames here! Eureka! For those who are wondering why she doesn't just get new frames...this frame is ultra light since it's titanium and super durable cuz my mom has had it for a few decades. It also is her favorite frame so she doesn't want to change them. You know how the 'wiser'/older people don't like change lol. Anywho...we drive up to Folsom from Elk Grove. As soon as we walk in we're greeted warmly and with a smile. I again explain our predicament regarding my mom's frames. Ashley kindly guides us to the section that displays what we need. She patiently gives us advice, answers questions and does a lot of measuring and consulting. Needless to say she spends quite a bit of time with mom carefully measuring for the new lenses. My mom commented that she's never had anyone take such care with her measurements before. Poor Ashley... she was done with my mom but then it was my turn. She took at least an hour or so combing the internet searching for some frames for me. It had to be within specific parameters since I'm extremely nearsighted with astigmatism, need nose pads, light weight frames (preferably titanium), full frame, certain shape and size, etc. She was brain storming with the other nice lady in the office trying to find some suitable frames. They were busy in there with patients coming and going but we never felt rushed or shorted on customer service. Kudos to these ladies who delved out superb customer service with patience, humor and smiles ! Parking was easy and plentiful. They had great 80s music playing softly in the background that I quietly jammed to while browsing through the vast variety of frames. I'll definitely whisk my mom back to this establishment from Elk Grove. She was treated with kindness and patience which speaks volumes. Both ladies went out of their way to help in every way to make our experience as fun and smooth as possible. TY Ashley and the front desk lady...sorry I don't remember your name.

The customer service was so amazing that i didn't have any issues whatsoever with the service or…read moreproduct that i purchased. I am deaf and i had very nice dialogue with the employee who was working at front desk at the time and i didn't have any issues with communication as they was very polite and very patient with me. They got me very nice glasses and i dig my new looks and i can see very clearly and I would recommend people this business. The will accommodation to your needs and don't miss the opportunity.

Is it possible to buy an adorable pair of glasses in 10 minutes or less? Absolutely! I walked in…read morehere today and immediately saw a pair of glasses that I absolutely loved. I was able to pull up my prescription on the phone and Kay was able to order my glasses in just a couple of minutes. I've always had great luck with this company so I'm super excited about my new glasses! I can't say enough about Kay. She was absolutely lovely and incredibly helpful. I love it when I find good people at good companies with good products. I couldn't ask for more!

I usually have a good experience here but as of lately, I prefer to shop online. The vibe coming in…read moreis not welcoming. It's giving "We're too busy for you" "You come to us if you need help" "We see you clearly needing assistance but I'm just gonna sit here on the stool and tinker with the laptop. One time, I came in to have my glasses adjusted. I wish I caught the name of the associate who assisted me but the vibe she gave was that I shouldn't have come in to adjust my glasses. Today, we came in because mine and my daughter's glasses are scratched up after only 4 months. I want to use my warranty. Came in... there was one associate assisting someone. Another was sitting on the stool tinkering on the laptop. Thought she was busy so decided to wait. After about 15 minutes, of not being acknowledged, finally approached Janiece, and asked if I could bother her to help us. Transaction complete after 5 minutes. Awesome. Idk. I used to work at a glasses retailer myself, and we were trained to approach customers first to just make ourselves available. A secret shopper would give me negative points if they experienced this today. Not bad service, just poor.