This office was recently sold to a new owner. They got rid of all the amazing staff that they had…read morebefore and hired cheap new staff that doesn't know the basics of customer service. They don't help you out with getting new frames and lenses made. They don't follow up and call when the new glasses are ready or if there is a problem with making the new lenses. Even after calling them, they don't call back or follow up on the progress of the new lenses. When I had problems with my Oakley frames that I purchased from them a little over a year ago, they said it already out of warranty. This is a lie because Oakley has a two year warranty on frames. My wife and I were loyal to Dr. Lockhart for over 10 years but the new staff is just horrible. We are now going somewhere else.

Not a good experiance trying to get schedule an appointment. The office is close to my home and…read morecaries the type of glasses that I was looking to purchase. Even though I have insurance I knew there would be a few hundred dollar additional charge for the type and style of glasses I was intending too purchase . After reviewing my insurance online online, this office was recommended but the manager said I was not covered under my plan. I would been happy to pay for this out-of-pocket and get reimbursed from my insurance company for the minimum examination fees, but even after me asking a second time for an appointment, I was refused. They must be extremely busy office and not willing to accept new patients. Wish them the best of luck but I, cannot recommend Granite Bay Vison to anyone reading this?

Awesome service as usual &…read more staff super friendly & attentive Lolita, at the Front desk was super knowledgeable & great! Jarina, did a wonderful job of adjusting & cleaning my glasses! Keep up the great work everyone... We love you guys!!! Cheers

Been coming here for a few years now. Always great service, solid selection of glasses. It's a…read morelittle far from where we live but not too bad of a drive; crowded location because it's in a pretty nice shopping/service center.

I've been a patient of Roseville Optometry for a few years. Dr. Snow is so nice and considerate…read more Her attention to my vision wellness is second to none. I really appreciate her and her staff. I always look forward to coming back. Highly recommend.

I went here for a routine eye exam and I left with great customer service and care. The front…read moreoffice staff was very knowledgeable and walked me through the process. The optometrist explained in detail all my problems and offered solutions. 10/10 would recommend.

I cannot overstate how phenomenal my experience has been with Granite Point Eye Care. I am a…read morecurrent dry eye patient with Dr. McGhee and Heather, the clinic's Dry Eye Specialist. Before finding this clinic, I had suffered for over five years with severe dry eye, and I had very little resolution from other doctors and clinics. When coming to Granite Point Eye Care, and sharing with Dr. McGhee my severe dry eye pain and ongoing worsening of my condition, she immediately referred me to their dedicated services and treatment plan. I have completed a series of in-office treatments and my dry eye level was successfully reduced from a level of severe and worsening to moderate and stable. I have felt significant relief from the pain due to the specialized services provided by these two wonderful ladies and staff at this facility. I would highly recommend anyone suffering with dry eye disease to check out the services provided at Granite Point Eye Care.

Granite point eye care- located in Roseville! I have been coming here for a few years now for the…read morehealth of my eyes! I wear contacts! I love this eye car center! The staff that works here are very professional, nice, and explain things throughly! It's also very affordable if you have good eye insurance! I have VSP and that covers my annual eye exam and some contacts! I've seen Doctor Baker before he was nice and my new eye doctor is Alyssa M. She was so kind and easy to talk with! I really enjoy coming here! If you need an eye doctor check them out!

5 stars for Dr. Rappa! Super friendly, kind, and knowledgeable…read more It was my first time here and everything went smoothly. We'll definitely be returning for our yearly visits and requesting Dr. Rappa.

Everyone is really nice but incredibly incompetent. I've had to come back three separate times to…read moreget contact lenses fitted because the first pair was calculated wrong by AI then the second pair was just slightly off. When I came back to pick up the third pair they had thrown them away. I was not told that I only had three months to pick it up even though it takes them a month for them to get in. I would never come back here unless I was unemployed because it takes way too much time out of my day and schedule to deal with their poor customer service and communication.

John Okamoto is excellent! I have seen him twice. Both times he is very informative and thorough…read more I really enjoyed my visits. The gals are great & fast. I didn't have to wait at all... I will stay with Mr. Okamoto... :)

I first met Dr. O many years ago when his practice was first getting started. He is a very thorough…read moreand extremely personable eye doctor. He is compassionate and really takes time to know and remember his patients. I stopped seeing Dr. O for a while when my medical benefits changed to cover some other Dr's, but I am now looking forward to returning to Dr. Okamoto for for my regular eye exams and prescription updates as needed. I can't say enough great things about Dr. O, and his appointment staff is very friendly and accommodating. All I can say is if you want to actually see Dr. Okamoto and not one of the other on-staff physicians, be sure to plan ahead as Dr. O is typically booked way out...sometimes as much as 2-3 months.

My mom needed new Rx lenses for her Silhouette frames. If you're familiar with these frames then…read moreyou know that they have a variety of different shapes and sizes to complement the frames. My mom wanted larger sized lenses for her progressive Rx rather than the current smaller ones. Unfortunately not many places carry the Silhouette brand but they also will not make new lenses if you bring in the frames. I called around and luckily spoke to a very patient and helpful lady who explained the situation regarding the Silhouette brand AND they will make make new lenses for my mom's frames here! Eureka! For those who are wondering why she doesn't just get new frames...this frame is ultra light since it's titanium and super durable cuz my mom has had it for a few decades. It also is her favorite frame so she doesn't want to change them. You know how the 'wiser'/older people don't like change lol. Anywho...we drive up to Folsom from Elk Grove. As soon as we walk in we're greeted warmly and with a smile. I again explain our predicament regarding my mom's frames. Ashley kindly guides us to the section that displays what we need. She patiently gives us advice, answers questions and does a lot of measuring and consulting. Needless to say she spends quite a bit of time with mom carefully measuring for the new lenses. My mom commented that she's never had anyone take such care with her measurements before. Poor Ashley... she was done with my mom but then it was my turn. She took at least an hour or so combing the internet searching for some frames for me. It had to be within specific parameters since I'm extremely nearsighted with astigmatism, need nose pads, light weight frames (preferably titanium), full frame, certain shape and size, etc. She was brain storming with the other nice lady in the office trying to find some suitable frames. They were busy in there with patients coming and going but we never felt rushed or shorted on customer service. Kudos to these ladies who delved out superb customer service with patience, humor and smiles ! Parking was easy and plentiful. They had great 80s music playing softly in the background that I quietly jammed to while browsing through the vast variety of frames. I'll definitely whisk my mom back to this establishment from Elk Grove. She was treated with kindness and patience which speaks volumes. Both ladies went out of their way to help in every way to make our experience as fun and smooth as possible. TY Ashley and the front desk lady...sorry I don't remember your name.

The customer service was so amazing that i didn't have any issues whatsoever with the service or…read moreproduct that i purchased. I am deaf and i had very nice dialogue with the employee who was working at front desk at the time and i didn't have any issues with communication as they was very polite and very patient with me. They got me very nice glasses and i dig my new looks and i can see very clearly and I would recommend people this business. The will accommodation to your needs and don't miss the opportunity.

I can see! [Roseville CA]…read more It has been awhile since my last visit to see an eye doctor. My entire experience with Griffin & Reed was very good. The staff, from the time I arrived to choosing a new frame, to seeing the ophthalmologist were all friendly and professional and Dr Maboudi was wonderful. The office is on the second level inside a Sutter Medical building. There weren't a lot of patients that day, it was pleasantly quiet. Location is difficult and finding parking can be challenging so plan to arrive 20 minutes early to find a parking spot. My new glasses was ready within a week! I'm 20|20 again! \(**)/ Review #3542

¥ What are the chances I get a combination of Blepharitis and Conjunctivitis at the same time…read more(Blepharconjuntivitis) basically eyelid inflammation due to allergies and eyelid swelling due to infection, THANK YOU to the best of the best Dr. Kim who finally gave me some answers after seeing 4 other eye doctors!!! Finally, I get a diagnosis that makes sense!!! ¥ {YOU ROCK DR. KIM}!!!

Absolutely phenomenal staff, kind, knowledgeable, they help me with the fitting and training of my…read morecontact lens the doctor's phenomenal as well highly recommend if you live in the area they take VSP and I med insurance. The staff is super awesome, but the doctor is amazing she took tedious care and time and effort to enter I had the best Vision possible and went to multiple lenses to make sure I have the best fit definitely my best experience and I'm so comfortable with my lenses and I can see so much better

The team at Precision Optometry exemplify kindness and every person I have encountered there seems…read moreto genuinely enjoy going above and beyond for their patients. After having some issues with my glasses (and a lot of time passing before I could bring them back in), the team was somehow able to get me an appointment quickly, an exam, new lenses, and new frames. My benefits had already been used for the year, but they were incredibly generous in finding ways to get me discounts, placing calls to the lab, and reviewing my insurance to make the whole experience FAR more affordable and faster than I could have imagined. I went from expecting to pay several hundred dollars to have my glasses redone, to paying a fraction of that and having them done quickly. Thank you SO much to the team at Precision Optometry, particularly Wendy and Michelle who worked some miracles for me! And thank you Chelsea and Anmol for joining in on helping me find a frame that works for me!

We needed a new eye doctor as our doctor of over 20 years is no longer seeing annual exam patients…read more I called a few doctors with great reviews, including Dr. Hollabaugh. He answered the phone and took time to answer my many questions with patience. I felt he truly cares about individual patients' needs and preferences, and provides personalized care accordingly. I made an appointment 6 months down the road, and he had no problem with that. After the call, I sent an email with some basic information about us. He responded quickly to confirm all was set. My husband came back from the appointment and was really happy with the whole experience of the care Dr. Hollabaugh provided. I plan to make my initial visit with him one of these days.

Called them out of the blue after reading the review, and I am happy to state they were so…read morecourteous, helpful and generous with information! I am looking forward to using them for my next optometry appointment.