Brake job was reasonably priced and well done. Thank you for being a trusted business in Fitchburgread more

I would highly recommend this auto shop without reservation!!! Excellent service, very…read moreknowledgeable and professional staff. It was a very busy Friday afternoon and John, the owner helped us get two new tires on and mounted. Good quality affordable tires...much better than large national chains!! Will definitely be coming back....very pleased. Thank you

Can never rave enough about Brian! Can always count on honesty, dependability, and kindness! No…read morematter where I live I'll be coming to Brian's!

We recently moved to Fitchburg and were looking for an honest mechanic when we came across Brian's…read moreon Yelp. After reading the reviews we decided to give them a try. We were not dissapointed. Brian seems like a great guy and his employees are very corteous and professional. We dropped our vehicle off on Monday afternoon for a pretty significant repair and it was ready Tuesday morning. They also provided me with a ride home on Monday after dropping my vehicle off. They also give flowers to the ladies as a courtesy, which I thought was so nice. They are located behind Slatterys, so you have to look for them though.

Will never go there again…read more I booked an appointment online to replace a tire. They confirmed and asked no questions. When I came to the shop, they asked if the tire was new or used and then refused to install it. So basically they just wasted my time. The manager said that I should read some policies on the side. The problem is why should I be reading all their policies to book an appointment? If they have such an important limitation, why don't they ask about this when you're booking an appointment? When I mentioned this, the manager lied and said that all places will refuse to install a used tire, but I just got installed some of these by another shop. If you don't offer some services, mention it before people book an appointment. I will never come back again.

Find a tire place that actually knows tires. I have bought tires where for over ten years. All the…read moretires are under warranty. Two of them are worn very oddly and they say they're fine. Went on 11/14 and had front tire replaced. Had to replace toe rods. Did that and brought it back on 12/6 for an alignment. ( We have a lifetime alignment plan for this car). 4/17 I had to replace a rear and sensor and noticed the tires looked bad. Scheduled an appt and they say they are fine. 7/21 a rear tire got a nail and had to be plugged. Brought them to another tire shop and they said they couldn't plug it because the tread is too low. So we brought it to Firestone and they plugged it and when I asked if the tires were ok Nate said they definitely are and he went and asked the tech and he confirmed they are good. So I attached pics of the two rear tires. One is almost down to the steel belts. What's the point of a warranty plan if they won't honor it? Last time I was in there the customer service person helping told the person in front of us to go to the Leominster store because the mechanics at his Fitchburg store weren't as good as Leominster for the issue with his car. Couldn't believe what he was saying around customers. Tires are Definitely a safety hazard!! Try to get a regional manager to call us back to look for some help and no luck. Customer service isn't what it used to be!! Lee you say reach out. I have twice and haven't received a response from them. Not surprised everyone likes to say the right thing but they never do it.

Sebastian was very professional and courteous to set me up for a 4 tire replacement. The work was…read moredone very efficiently and without ant problems. The car handled perfectly after the tire change. Thank you Sebastian and Rick and the crew for their expertise, a job well done !

Amy just had an incident at Town Fair Tire of Leominster, MA…read more I sent this message to their "Contact Us": Terry of Town Unfair Tire, is it necessary to intimidate petite women of age? Do you need to bring a 50 year old woman to tears? Do you call all of your customers STUPID, or just the ones that ask you where would you like them to park? Amy is having a rough day, her mother could pass at any moment. Amy arrived at Town Fair Tire of Leominster this morning before 10 am, they were unable to complete the job they were paid to do, put two tires on a car by 2 pm, because "Terry is now at lunch". Don't go to Leominster for your tires.

Went to the store to drop my car off and it was ready after an hour with amazing service. They are…read moregenuine in trying to help everyone. Hesitant at first but affordable and quick place to get your tire fix with great service.

My tire size is hard to find in any store. Typically I will have to call somewhere, they'll order…read morethem, and I'll have to make an appointment. I was in a pickle and needed a new tire ASAP, and Tire Warehouse in Fitchburg had four of the exact tires I was looking for. So if you drive a sportier car and need tires, they may be able to help. They were crazy busy on a Saturday afternoon, but they still had my tires done in less than two hours and everything was fine.

Staff is very friendly! Services are reasonably priced. However-I was assured the car had been…read morerunning good and no issues found for years taking it there. I felt that was odd just due to the age and mileage of the car alone. So, I decided to take it to a new place for a second opinion and couldn't believe how much A&B "missed". All regular wear and tear as the car is getting up there but not fixed were safety concerns. Again- A&B assured all was good. Unfortunately won't be returning.

I had emergency car issue and I pulled in and wanted to know if they can help. They were kind…read moreenough to squeeze me in and roughly. Try to figure out what was the issue. Even though I did not have an appointment. From the front person 2 Mechanic

Brought a car in that needed a muffler. Meineke did a complimentary inspection and told me that I…read moreneeded rear brakes among other things. What was kind of sketchy is that they sent a photo of the rusty outside of the rear drum brakes as their rational for needing brakes. I had done the rear brakes recently so I know the shoes were fine. I declined the rear brakes. To be fair, the muffler replacement was fine and resonably priced, but I would be careful about their recommended services.

I decided to go with Meinke after my tire popped, on Fitchburgs horrendous roads, a day before I…read morewas to be heading up north for vacation. My co-worker had been the one to suggest them to me. I went onto their website, went to their booking page and seamlessly was able to book an appointment for the next day, I was feeling a sense of relief! When I entered the shop the guy at the front desk was quick to greet me but while he wasn't rude or disrespectful he lacked the welcoming and trustworthy energy one needs when entering a mechanic shop. I was instructed to have a seat in the waiting room, which can I say is definitely one of the nicer waiting rooms I've seen in a mechanic shop. They provide their customers with complimentary water, coffee, tea etc, there is a viewing window into the shop which adds points to the trustworthy factor and there's a tv with access to the remote if you wanted to watch something. The guy at the front desk provided me a print out of a quote for my tire and I approved it. With that being said I was not offered a choice in what kind of tire I had put on and I ended up just making sure they put an all season tire on my car. Unfortunately despite making an appointment I had to wait an hour before my car actually got into the shop. Granted I've waited double that time at Town Fair Tire, still frustrating. They got to work taking the lug nuts off and then a little too much force was used to get the last lug nut off and they broke in half one of my lugs. Having watched this all go down it would have been nice for someone to just quickly pop in explain or reassure me in the moment but what's done is done. They quickly got a replacement lug and before I knew it my new tire was on, no extra charge to me for the mistake. They were extra diligent to make sure my lug nuts were tightened properly and now I'm enjoying my vacation :)

A perfect business. Keep them busy. It's comforting to have a place that you trust and helps the…read morefamily.

Female coerced me into a conversation then acted like I was a liar, talked about her husband exc…read moreshe looked like she was missing teeth Males looked like they just came back from a Twisted Sister concert I would have them escorted off my family's street at Cape Cod and my real Wall Street brokers wouldn't entertain a conversation with them! GOOG GOOGL