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    Key Carpets

    4.3 (26 reviews)
    Open 11:00 am - 4:30 pm

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    Terry D.

    Called for an estimate. Received a call back quickly. Was very accommodating to my schedule and gave good suggestions for what I was needing for my home. Sometime you get a good feeling of honesty when dealing with a business. will update on the progress when completed. The reason I went with Keys is because I received glowing recommendations froM community website and of course yelp reviews. Update: Mitch was awesome to work with. He found the exact match for a very unique color that I wanted for my living room. He scheduled the install around my scheduled, and sent a really great crew in to complete the work. Excellent quality, excellent pricing, and love supporting a local business in Riverside. Thanks Mitch. You had a lot of great recommendations from others you served in Orangecrest and Woodcrest! So glad I called you! You are the best in the business!

    Key carpet installation- soft rug/dog approved.

    I just had some carpet installed in my television room. Went to Key Carpets and Mitch was so helpful. I even got to take a sample home for a couple of days. Within 2 days he came to measure and my carpet was ordered. A week later my carpet was installed. The installer Armando was so knowledgeable- he removed old and installed new. He hid the seam. Looks fabulous. He even cleaned up and left without a trace. I had been working with a larger store, but they took too long to connect with me. Tried several times to reach them on the phone. I am so glad I stayed local and supported this carpet store. You will be very satisfied. So happy with great customer service still in place here.

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    2 years ago

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    5 years ago

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    5 years ago

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    3 years ago

    Awesome work! Very pleased with customer service to installer. Great service, we highly recommend.

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    9 years ago

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    6 years ago

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    12 years ago

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    8 years ago

    Great price installed in a timely manner... owner extremely friendly and personable... excellent service

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    8 years ago

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    8 years ago

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    7 years ago

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    11 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    9 years ago

    They did an awesome job on my floors very professional and quality work..thanks Mitch

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    11 years ago

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    12 years ago

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    Ask the Community - Key Carpets

    Review Highlights - Key Carpets

    I am a local realtor and house flipper who has used Key Carpets and their crew for many years - even before Mitch's dad, Bill, retired.

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    Hailo Flooring - Before and after shower remodel with a 24 x 48 Arizona Tile with brass finishes

    Hailo Flooring

    (266 reviews)

    ​I cannot say enough good things about Ryan and the team at Hailo Flooring. From start to finish,…read morethey were the definition of true professionals. ​We initially hired them for a smaller project--installing flooring in a new workout room. We were so impressed with their competitive pricing, friendliness, and the high quality of the installation that we didn't hesitate to bring them back for a much larger project. They recently completed a whole-home recarpeting, baseboard replacement, and a full bathroom tile job for us. ​A few things that really stood out: - ​Responsiveness: Ryan was always quick to communicate and followed through on every detail. -​ Punctuality: The team was consistently on time, which made a huge difference in keeping our home projects on schedule. - ​Expertise: We chose Mohawk's SmartStrand Silk carpeting, and the finished result is absolutely stunning. The craftsmanship on the baseboards and tile work is equally impressive. ​It is rare to find a team that balances technical skill with such great customer support. If you are looking for honest, hard-working professionals who deliver on their promises, I highly recommend Hailo Flooring!

    Thank you Ryan for following through for the last three months. After nearly four years, my floors…read morestarted cupping through our my house. According to the inspector- it's the moisture in the house (supposedly due to cement slab). Ryan is trying to appeal the fact that manufacturing company has denied my claim. Service requested: replacement of damaged floors throughout house after only 3.5 years after purchasing and install of floors through Hailo Flooring. Quality: quality of the floors is literally trash. Floor is cupping throughout entire house. Value: it is tough to put value on damaged floors... STAY TUNED AS THIS CONTINUES....

    Carpet Emporium & Flooring

    Carpet Emporium & Flooring

    (22 reviews)

    It was a great experience with Nic, from the assistance on the showroom floor to the actual…read morepurchase and setting up install date. The workers did a great job. The extremely disappointing thing is the communication almost completely disappeared after payment. I had and still have a request to fix or remove the glue from being visible on the molding entering my kitchen. I have been told someone would come but they don't show up. Even given a specific block of time and still,nothing. :(

    From the start when we first met with Lisa at the Corona, CA Carpet Emporium, we felt extremely…read morecomfortable! Lisa made us feel confident in her and Carpet Emporium's ability to completely satisfy our requirements. We wanted to install Rev Wood by Mohawk plus new elegant Baseboards throughout our entire house. Lisa worked with us to deliver a great timeline and what we perceived as an exceptional value! Our installers, Fernando and Gaby (a husband and wife team), worked hard from the start. We liked the fact that Fernando and Gaby worked for Carpet Emporium and were not third-party contracted installers. They removed all of the existing carpet and tile, working in phases from one end of the house to the other. In each phase, they would do the demo work and then install the Rev Wood and Baseboards. They were very meticulous and paid great attention to detail! I cannot say enough positive comments about the entire Carpet Emporium team!!!

    Elite Carpet & Tile - Carpet

    Elite Carpet & Tile

    (109 reviews)

    THE SCOOP: If you are looking for reasonably priced, high quality carpet, installed with the utmost…read moreprofessionalism, Elite Carpet is the total package. THE DEETS: After researching a couple of local carpet places, I am so grateful that I found Elite. We were in the tumultuous process of trying to get new carpet installed within a very tight timeframe. Every place I checked did not have the carpet that I was looking for in stock and it would NOT arrive in time --but Alex at Elite assured me that he had what I wanted in stock or he could order/get it in time, if needed. I was super impressed by the first conversation with Alex because I had already spoken to a few other carpet places and had been getting the same responses from all the others --they would need to access the house to take measurements in order to give me an accurate estimate/quote ---which is NOT easily done when you're in escrow and the house is still occupied by the current owner. Alex assured me that he already knew the measurements because he has access to an exclusive database that contains that information. This was SUCH a relief and a huge game changer --with our challenging timeline, we were able to save a whole day and bypass an entire step in the process and it just made everything so much smoother. Alex also went out of his way to make sure he was available when I arrived at the shop. He showed me several amazing samples of high quality carpet and gave me price quotes on everything. I truly felt like he listened to my needs/concerns and gave me several viable options --I didn't feel like he was just trying to push the most expensive or the most plentiful brands... his carpet selection was unmatched. Personable and professional, Alex has been in the business for decades and his knowledgeable experience really shines. He was willing to accommodate several of our "special requests" and got me a great deal on exactly what I was looking for. Communication throughout the process was great -(which was also very reassuring after I had been ghosted by a different carpet guy). After having interacted with 4 other carpet places, I felt confident that I was receiving the best service and value at Elite. The installation of the carpet was smooth and hassle-free. Because we were moving into a new place, Alex worked with us to make the transition as seamless as possible. We had the pleasure of working with a total of 3 of his installers and they were all very courteous and QUICK. They carefully cleaned up after themselves and made sure we were satisfied with the finished product. My husband works with many vendors in his line of work and he was quite impressed by the quality and speed of service. If we ever have any other flooring needs, we know where to go and who to talk to. BOTTOMLINE: If you are experiencing "new carpet installation woes" --or just haven't quite found what you're looking for-- rest assured that there is a headache-free option at Elite Carpet. As a satisfied customer, I can confidently recommend Alex and his team of professionals who will undoubtedly provide a top-notch experience.

    Elite Carpet & Tile installed the most beautiful floors in my Pilates Studio. It was a little bit…read moreof a complicated installation because we were located upstairs and we were not able to take the equipment out of the space so we had to play tetris with everything but the workers were noting but professional and amazing! They worked fast and efficient. Communication with the owner, Alex was prompt and clear. He would even intermittently check in throughout the day to see how things were going. I really appreciated that from him. I had sought out a few bids for this job but Alex at Elite was the most fair and the most communicative. The others either way over quoted or went MIA. I highly recommend Elite Carpet & Tile for your flooring needs.

    Wally's Carpet & Tile of San Bernardino

    Wally's Carpet & Tile of San Bernardino

    (86 reviews)

    This is our third time using Wally's carpet and tile for our home flooring needs. Chris was very…read morehelpful and accommodating with helping us get our final flooring project taken care of. When we called him out to measure and give us an estimate, we were so happy to find out that the floor we had put in a couple of years ago was still available. We finally decided to tear out all the carpet and put in the same flooring that we had put in a couple of years ago in our kitchen, bathrooms, and dining room. We are so grateful to Wally's Carpet and their team for making this project so easy and affordable for us. Santiago, Santiago Junior, and their team did such a beautiful job on our hard floors and made sure it was installed perfectly and matched up with the other flooring that we already had in place. They left everything neat and orderly, and even moved all of our furniture back into place when they were done, which we appreciated more than we can say! Jose came to install carpet in the two bedrooms and got it done so quickly, all in one day. He made sure to vacuum, sweep and clean up any mess that happened with the installation. We highly recommend Wally's to anyone who is looking to have any type of flooring project done, they are highly professional, and their team of people are skilled, knowledgeable, respectful and got the job done professionally, quickly and with zero issues! We just want to say thank you to all of you and please know how grateful we are, we are so in love with the way our house looks. We want to show it off to everyone. John and Antoinette G.

    I recently decided to redo the flooring in my house. I explored and researched several places, and…read moreafter talking to each highly rated companies I decided to go with Wally's because of their customer service, their warranties, and their ability to deliver what they stand by. Their price was fair and reasonable, and I chose to pay a bit more for better quality and service. I was on a tight timeline because I needed the floors done ASAP because I had to be out of my rental. However I was going to be out of town but Ron (project manager) went above and beyond to make sure everything went smoothly during my absence. He checked in on the project daily and sent me pictures of the progress throughout the day which helped eased my stress tremendously. Ron is amazing! He's friendly, professional and was very very patient with me and always made me feel like top priority. It was a big project and I couldn't have chose a better company to deliver. The installer Santiago and his team also did an amazing job! From renovating the tiles, to installing my floor, baseboards, and the clean up. There was a minor issue after the floors were done and Santiago came over the same day and fixed the issue. I am beyond satisfied and happy with the way my floor looks. You cannot go wrong with Wally's!!

    Key Carpets - carpeting - Updated May 2026

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