I love this clinic, and you have amazing staff and professional doctors, but expect for the waiting…read moretimes. Toooo long sometimes. Especially for kids.

SpaceX spouses insisted I try this dentist out and wow! This place was so inviting and very…read moreorganized. So clean and sanitized, I felt so safe getting my teeth check out here. They made me feel so comfortable, loved that they show you on screen what's going on with your teeth and what needs to be done. No surprise fees of any sort. I can't wait to get started on my teeth journey! Thank you Tooth Place you have a forever client, can't wait to bring the kids here as well in your children's section!! Definitely recommend.

Very disappointed with my experience here. The staff was rude and unprofessional from the moment I…read morearrived. My appointment started over 40 minutes late, and after that I was left sitting in the chair for another 30 minutes waiting for a simple cleaning. The doctor barely acknowledged me or made any effort to communicate. Overall, the customer service and attitudes from the staff made the entire visit frustrating and uncomfortable. I will not be returning and would not recommend this place to others.

This is the worst dental office. I arrived early for my 11:30 cleaning appointment after scheduling…read moreon the phone and filling out paperwork online as a new patient. Checked in and waited to be called. And waited. And waited. Almost 30 minutes later I go back up to the receptionist to see what the cause of the delay is because I have to get back to work. Was told that they were still 3 other patients ahead of me and I would be called after them. Um. No. Gotta go. Don't over book time slots for services you can't handle providing. I can fully understand a 15 minute delay and wouldn't even have bothered with a bad review had they taken me to an exam room after 30. But with 3 other people ahead of me in the same situation, I didn't have the time or frankly, patience to wait another half hour or more. WOW! Don't bother here, unless you have half a day to get your teeth cleaned!!

Very professional! All the staff is knowledgeable and helpful. Prices are reasonable. I highly…read morerecommend this place.

Great Customer Service. Dr. Pirtle very patient and friendly with patient and parents…read more Communicates exactly what will be done and asks if we have any questions. Thumbs up for Lower Valley Dental Associates and highly recommended!!!

I am going on my 3rd year with All Valley Smiles and commented some thing postive on my 1st year…read moretheir..Going on my 3rd year and had appointments like 4 times a year.The friendliness and nogitable personal it's great!

I will be very honest about this dentist office. They are…read moretruly honest dentist and will make you feel very comfortable about the situation! I came to Brownsville for vacation on a medical treatment vacation for other reason. I had a tooth that was hurting so bad on my trip. I thought I needed to get it pulled as it was a beautiful healthy looking tooth and didn't know why it was hurting. I thought maybe you my grinding. At that point didn't care how much any dentist change as the pain was getting so bad that even oxycodone that I had brought with me for my chronic pain didn't help or my other stronger meds I had with me called oxymorphone didn't work for the pain. Well this office didn't try to rip me off. They even wanted to run every insurance card I had in my wallet go see if anything would cover. Anyway after getting into the back. I was told I had an infection on the tooth and needed just antibiotics to go away. I was like I should pay to pull out out. Well they didn't let me. Which I am thankful I saved my tooth. Today is 12 days from the visit and that tooth is back to normal. This office is legit honest. If this was back home in New Orleans. They would of took all my money and made me pull that tooth out for nothing. What the best part about this visit. When you go in for emergency appointment. The visit is crazy expensive I was expecting $300+. Guess what they only charged me $60. You know this office actually cares and not about the money. I'm just thankful I picked the right emergency dentist to go to my trip. I highly recommend them and would come back to them when I'm back on vacation back here again! Thank you for taking care of me and allowing me to enjoy the remaining stay on my vacation without pain.

Horribly managed office. Left hand doesn't know what the right hand is doing. Getting a new…read moreprovider.

Made an appointment for a cleaning for11:00 am and I was not seen by the Dr, until 1:00pm whom did…read morean exam. What upsets me the most is that they couldn't do my cleaning because "we don't have time". My time is also valuable. I took time off from work for this. I believe this is their routine as when my wife went for a cleaning, they did Xray and exam and told her to come back for the cleaning. Even though the Dr. was wearing a mask, I felt uncomfortable with my mouth open and her sniffling and coughing. I also had to question their charges as I was quoted one price but the print out given was higher. So, I went to have my cleaning done somewhere else and in my exam they identified two procedures Brident wanted to do that were not necessary unless I wanted to do it. It was not a good experience!

They do not run/check insurance until minutes before the appointment. Despite twice me asking them…read moreif they take my insurance. Twice they said yes clearly without checking properly. Came in 50 min early and 20 minutes before the appt I'm told they don't take my insurance. Knowing all that time I was waiting to be seen wasted over an hour of work for no reason. Very unprofessional and irresponsible. Lack of courtesy and consideration to their potential patients.

Been coming here since I got braes in 2005. I got my braces off in 09. But even though I'm long…read moredone with my treatment they still ask me to come in for regular check ups to make sure my teeth are still straight. They dint mind fixing my retainers. Clean waiting area and bathroom as well as the individual rooms. Great employees. I love the place. Even though I hate the dentist and everything having to do with torturing my teeth:)

Everything and everyone at Westlake was awesome!! Maria was…read moreso nice cleaning my teeth! Dr Nunez was awesome and answered all my questions- The whole staff is extremely knowledgeable and helpful- Thank u Westlake! Randy Serman

Very rude female owner dentist. Then when I had my procedure, the oral surgeon did not wait until…read morethe topical novicaine numbed my gums a little before giving me the shot of anesthetic. I think he did it on purpose to defend the honor of the female owner dentist. Very cruel!

terrible front desk people extremely rude not only that but why set up appointments that wont be at…read morea certain time? got an appointment at 2 didn't get seen until 4:30. you guys need new front desk associates that actually know how to setup appointments because not only are they rude and unprofessional but set up appointments alo pendeno

i love the dental staff there! The doctors and hygienist was amazing! The front stuff on the other…read morehand are no help at all. I came in for a dental exam and to have my tooth pain looked at. The doc was amazing and walked me through everything! The front staff had no idea what to do, I called to have them send papers over to my OB to get approved for surgery and my meds and they still have yet to send it. I'm so sad because the doctors were amazing but the front office ruins this experience for patients. I worked at a dental office for 2 years and i know how it goes, these ladies need better training or need to work at another profession.