James Duncan is great at setting up a new computer and migrating info from the old pc to the new…read more Highly recommend him. He definitely went the extra mile for us and was reasonable for the amount of time it required to get things working.

A little expensive, but eventually he fixed the problem that I had called him for. At first, he had…read moretrouble trying to figure out how to connect my printer, but in the end, he figured it out and all was good.

Great team and amazing service. So grateful for the help in getting my project completed.read more

I had a very disappointing experience with Minuteman Press in Rockwall, primarily due to poor…read morecommunication and extremely unprofessional customer service. I contacted them in advance to confirm whether a rezoning sign could be completed by Friday, as required by the City of Rowlett, and was told yes. I submitted my order and payment accordingly. The proof was emailed to me on January 13 at 1:14 PM by Lea, and I responded on January 14 at 6:39 PM after realizing I had overlooked the email due to a very busy schedule. I even left a voicemail after hours before realizing the proof had already been sent. When I followed up to confirm whether the Friday deadline could still be met, I received an email from Lea stating: "No - It would be next week at this point unless we did a 1-day rush and it would be about 4 times more than the price quoted. Let us know what you want to do. I tried to call but I could not get you." I never received any missed calls, and no attempt was made to call my work number, which is clearly listed at the bottom of my email. I also explained that the proof initially contained an incorrect case number, despite me providing the correct information upfront, which contributed to the delay. Unfortunately, Lea's tone was rude, defensive, and aggressive, rather than professional or solution-oriented. I requested that someone in management contact me to see what could be done. When management did call me back, he sounded very young and displayed the same rude, defensive, and immature behavior. I was honestly shocked by the complete lack of professionalism, accountability, and basic customer service skills demonstrated by both individuals. I work with customers daily, and if a business commits to a deadline, clear and professional communication--especially for time-sensitive approvals--is critical. A simple follow-up call could have prevented this entire situation. When I explained this to the manager, his response was that they have a lot of customers and cannot be calling everyone back because they are very busy. I'm shocked by the lack of professionalism and would not recommend this location

Fantastic service they accommodated us, even though it was after hours to reset a phoneread more

A SCAM. went there because my screen was cracked and it came back with 100 more problems . screen…read moreblacking out , typing on its own, phone battery dying fast , it over heating, glitching. Do not recommend.

Provided much needed help for my computer! Nick was helpful, friendly and easy to work with. Will…read moredefinitely recommend to anyone with computer issues.

DO NOT Recommend! technician was tasked with 4 Eero Wi-Fi extenders in our townhouse. He spent 2…read more1/2 hours googling how to program the eero, called the helpdesk twice, and no one answered. He just plugged unplugged. Tried to pair to the Wi-FiI, created a new without permission. He left with nothing accomplished. The company is billing us $441.50., then turned as I were to collection when we disputed. Not honest, not honorable and not local!