This is the first review I've ever left for anyone on Yelp, so here goes. I was having trouble with a high-end front door lock, and had several locksmiths work on it to no avail. I saw the reviews of Key One (Gordon) on Yelp, and decided to give him a try. He was incredibly prompt, polite, professional, and he permanently fixed a problem that other locksmith's couldn't. Oh, I almost forgot to mention, he's also very reasonably priced - especially for the quality and professionalism of his work. Most importantly, he's a very nice guy. Ho hype, no gimmicks, just a very competent, polite person doing a great job. I will use him again in a heartbeat. read more

Honest. Flexible in scheduling. Fast. Thank you so much for installing new locks in the entire house and rekeying an existing door, I really appreciate it and feel much safer. read more

Nick arrived within thirty minutes of the call. He diagnosed the problem, took the time to explain what the issue was, and how it needed to be fixed. Thank you! read more

We were lucky to find you on Yelp! Gordon was very professional and thorough. Came out same day I called to get our business mailbox re-keyed. Price was very reasonable and I highly recommend giving them a call! It's always nice to call a business and have a real person answer :) Very satisfied and will use Key One in the future for any locksmith needs. Thank you kindly! read more

Same day service. I got a new front door and the lock that was put into it did not match my other locks, so I was hoping to get it rekeyed and only have to use one lock for the whole house. He got some info from me on the phone and told me the two brands were not compatible, so I asked him to replace the new one with the correct brand. He came out on time, and worked on it for a while. There were some issues with the new door that made it so the new lock would not fit. He even went to the store to get some parts to try to make it work, and came back and worked some more. He could not do it, and would not accept any payment for all his hard work since he could not fix it for me. I tried to pay him and told him he should take it for his time but he would not. Amazing guy! I have used him a few times over the years and have always found his service to be great. I can't recommend him highly enough. read more

I had an issue with a dead bolt at the old homestead and needed to get it fixed. I'm a handy guy, so I took it apart and went in search of parts to fix the 40+ year old deadbolt. After a trip to Lowes and Ace Hardware, I started to hit up the Web to find a locksmith. I called 4 company's close to me and NO ONE answered the phone! Then a call to Key One. I didn't get the guys name that answered, but I proceeded to tell him my story about wanting to fix the deadbolt rather than replace it (and make and redistribute 25+ keys to friends and family, re-key the whole house, etc.) He said it was unfortunate that he works moblie and was in northwest Tucson at the time, but gave me options who to call or stop by close to me. This guy then offered to give me a good used deadbolt cylinder if I couldn't find one and he would meet me somewhere mid town if that would help. I was astounded by THAT kind of customer service! After a moment to understand just what happened, I thanked him, told him I would keep his number in MY phone and if EVER I needed a locksmith,or I could send him a customer I would pass on his number. Really, in this day and age where do you find any business that is willing to go out of their way to help someone like that, and for free!!! Not often do I need a locksmith but when someone mentions to me that they need one, this is my go to guy. I work for a company that has multiple locations in town and we work on cars too, so I will be using Key One more often! Thanks to you, I have a new friend that I can trust and recommend! read more

This is the second time I have had Key One come to rekey a house in less than a year. Gordon is responsive, professional, accommodating, efficient, and charges a fair price. He goes beyond doing the job requested, but also addresses any issues that relate to door locks. I highly recommend using Key One! read more

I called Gordon because we needed all the locks on our home re-keyed to one key. He was over early that afternoon. He was very pleasant and professional. He had everything done and new keys made up for me in under an hour. His fee was very reasonable for the work that he did. I will be calling him back if I have a need for a locksmith in the future. I recommend him highly. read more

I was in a pinch after getting my keys swiped by someone I was helping out. Gordon was extremely competent and professional in guiding me through what services I should seek out, getting the locks re-keyed as opposed to the more expensive option of getting all new locks. He arrived promptly on time and delivered excellent service. I highly recommend you selecting this company for any of your locksmith needs. read more

Excellent service! I needed a lock cylinder repaired on my back door. Gordon showed up on time and at a reasonable price. Lock works great again, I highly recommend this Key One! read more

Nick did a great job rekeying and lubricating my locks. He was on time, the price was as quoted. Friendly service. Can't get any better than that! read more

Excellent in every way. Won't try to sell you something you don't need. A genuine family-run business with a strong work ethic and honest approach. read more

Called on a Sunday (expecting to leave message), to hope for an appointment the next day (which is dicey since many businesses are closed on Mondays), Gordon answered and we got him scheduled. He arrived right on time the next day, determined we didn't need as much work as we needed, gave me a few pointers for choosing locks and keys, and finished the job very quickly. Very reasonable price and you can't beat the last-minute availability! read more

Gordon of Key One recently added locks and rekeyed seven doors in our property. He was enjoyable to deal with and prompt and efficient in his work. I would happily recommend him or call him again for any future work. read more

I needed to change the locks on my house after a rocky break-up left me feeling unsafe in my home. Gordon was willing to come on a Saturday morning to help. He was timely, speedy, very polite, and did an excellent job. I would highly recommend him. read more

Gordon was so good and so nice I am writing my first review on Yelp. I checked Yelp for a locksmith when I needed someone to come over right away. Gordon's 5 star rating is accurate and well earned. He came on time and got everything fixed. I forgot to have my mailbox rekeyed so I called him back. He didn't charge me for that or for spraying/fixing a sticky front door lock. Super nice guy. This is the guy you want! read more

Gordon was friendly, helpful, arrived within the time window, and was done quickly. All 6 of my locks were rekeyed, and I have 6 new keys as requested. Significantly less expensive than all new hardware. read more

I called Key One to replace a lock on my door after a break-in. I was so impressed by Gordon! He had many different options, navigated an unexpected challenge and was able to make things work. His price was super fair and reasonable. I wish every single service provider had this much pride and skill in his/her work. He was so nice and friendly - I will recommend him and call him in the future. He has earned a permanent place in my phone. read more

Key One: Honest, Prompt, and Friendly Service at a reasonable rate

asked friends then went on-line. Read the reviews and also thought they were too good to be true as if from his friends or family. Had not the best service from another local locksmith in past so took a chance. Gordon gave an estimate over the phone, we set up an appointment. He called to ask if he could come ~45 minutes early-the beginning of his great customer service. He arrived and efficiently fixed my lock(s) problems. His estimate was spot on. Reasonable price for expert work. Referred him to my brother the same day. read more

We called Gordon because of his stellar Yelp reviews and are very pleased. We had some minor issues with 3 doors and he fixed them quickly and efficiently. He had to find some parts so he left and came back the same afternoon to finish the work. He was professional, courteous and very reasonably priced. We highly recommend him! read more

Gordon was on time and very professional....and fast. My cousin, who lives three blocks away, needed an emergency rekey of her whole house and he was able to work that right into his schedule with a smile. His rates were very reasonable. I recommend him highly. I won't be calling anyone else in the future for any lock/key work. read more

I had to post for the first time because of how happy I am with the service, and price, I received from Gordon at Key One. The deadbolt on my door lock broke and was stuck in the the locked position, so I could not get in or out of the door. I had friends try to fix it, but none had any luck and all told me I needed a locksmith. I was concerned about finding someone who would get the job done quickly for a fair price. Luckily a friend recommended Gordon, who was indeed quick, fair and professional. Gordon arrived at my house shortly after calling him, he quickly discovered the problem (which he kindly explained to me) and had it repaired in no time. I was given a VERY fair price along with the assurance that if I had any problems with the lock he would take care of them. I enthusiastically recommend Gordon/Key One to anyone with locksmith needs, especially to those whose prefer to patronize locally owned small businesses. read more

I called C&S and Roadrunner first. C&S wouldn't install the lock I wanted to use, and Roadrunner took 3 or 4 hours to call me back. Gordon answered immediately, was willing to install the locks I wanted and his price was more than reasonable. He's a nice guy - clean, efficient, charming! read more

Gordon was great. Same day visit for re-keying over a holiday weekend. He showed up exactly as scheduled and was done fast. Very competitive rates, highly recommended. read more

Gordon helped me save money by sending me to another locksmith that could do the job for less - much appreciated!