Friendly office located in Renown hospital. Dr. Li is friendly and warm. Her staff is great. She…read moreanswers questions and addresses concerns.

My office experience with Sierra Nevada Eye Center has been very disappointing. I have gone from a…read morewoman at the front desk screaming at me that I can no longer send my mother in for her eyes by herself as the doctor will refuse to see her and then did not make another appointment for her. To a woman telling me over and over again that my mom doesn't have Medicare when she clearly does to leaving a message to cancel her upcoming appointment and have her records sent to another glaucoma specialist. With that message I requested someone call me back and of course they could not be bothered. This morning I called to make sure the appointment that I had left a message for over a month ago was cancelled and her records had been sent. I spoke to Avery rude woman. No, her appointment had not been cancelled and if I want her records sent to another specialist, I have to come into their office and sign them my self. When is it okay for the office staff of a doctors office to treat their customers like something they stepped on the bottom of their shoes. I do not recommend this office unless you like taking abuse.

Dr. Hong has been amazing to help diagnose my daughter's lazy eye when she was 4 years old. My…read moredaughter is now 23, and finished her degree in English. Her office is always clean and the staff is friendly and helpful. Dr Hong has also seen her through her college years for which I am grateful.

Dr. Hong and her staff, 5++ stars! Highly recommend and we are lucky here in Reno to have her…read morepractice. When my son had the 'incident' we were a little confused about what to do. it was quite serendipitous that we already had appointment with Dr. Hong for two days later. He was accidentally shot in the eye with the desiccated Orby, and was fortunate enough that somebody on site had a family member that worked in an optometrist office. We got in to see her, and was immediately referred to Dr. Hong. Fortunately, there was no waiting as we had an appointment with her the next day. The office is wonderful, it is pediatric so clearly serves all of the youngsters. The staff put you at ease immediately, and there is plenty for the young ones and littles to do. The assistant that called us back was just wonderful. My son was quite nervous and scared, at 15. He would never admit that, and she was just very gentle and calming. Dr. Hong herself is amazing! She was so very thorough, disseminated a lot of information that was easy to understand. Made sure that he understood what was going on and understood what he needed to do to care for his eye. She explained everything so well, and really put us both at ease. An eye I injury can be really scary, especially to somebody so young with a lot of years ahead. She sent us out with clear directions, he was really good and following them. They had us back for a follow up and everything was looking better. We have yet to see her one more time for a final follow up, and hopefully close this file. For something that started out so scary, Dr. Hong put it at ease, and turned it into a far better experience than it could have been.

I like the doctors. The staff is great (although confused every year by a cash pay client without…read moreinsurance) FYI: Don't be late. They only have a 10 minute grace period.

All of the techs and eyewear fitters are wonderful. But please fire Kim at the front holyyyyyy…read more She's insanely rude, talks down to everyone, berates them and acts like they're stupid. She is single handedly ruining your clients experiences. I listened to the other ladies at the front, they were all very nice to everyone and all smiles. Kim left a horrible taste in our mouths and is the reason I personally will not be coming back for my eye exams after the way she treated my boyfriend. He was nervous to come in as he has never had his eyes checked and she spoke to him like her was stupid and kept sighing like he was an idiot. Berated him for being 5 minutes late when we were actually 15 minutes early but no one was there to help him so we left and came back and she acted like we were idiot children (in our 30s by the way). Also, don't make appointments for 8am then not have the door unlocked for 8am appointments that's asinine. If she were my front desk and a clients first impression I would be incredibly embarrassed.

Dr. Hong is Da Bomb! Great bedside manner, thourough, and…read morelistens to her patients. Modern equipment and professional staff

I have accompanied my boyfriend for his eye injections for over a year in California, and we've…read morenever spent more than an hour at an appointment. Today's visit took over 2 1/2 hours, and we were told that appointments here typically take 2 1/2 to 3 hours. If that is the standard, patients should be informed when they schedule so they can plan their day accordingly. Spending several hours in the office for a routine injection appointment is excessive. The waiting room felt as crowded and slow-moving as the California DMV. Better scheduling and communication about expected wait times would make a significant difference to the overall patient experience.

After many years of not seeing my Optometrist, I had a full eye exam done at Valley Eye Care in…read moreGardnerville. I felt lucky coming out of the appointment (Dr. Amanda Brewer) with a healthy eye opinion and a reasonable progressive prescription. After a few months of using my new spectacles, I noticed that my eyesight was actually getting worse. So back to Dr. Brewer I went to look at my prescription. What she found instead was that my cataracts had grown, and it was time for surgery. She then referred me to Dr. Caleb Morris at Nevada Eye Consultants. Nevada Eye Consultants is quite an operation, full of patients, doctors, and support staff. I was efficiently shuttled from room-to-room including another eye exam, some follow-up, 1:1 time with Dr. Morris, and the insurance person. This experience kind of reminded me of taking my then step-daughter to the Orthodontist to see if braces were required. The visit being 1 part Doctor and an equal part being treatment and financing options. I thought Dr. Morris was great and as another review rightly stated: From consultation to surgery day and follow up- professional, clean, communicative. Note that Surgery is done next door at the Eye Surgery Center of Northern Nevada.

Recommended by a coworker. I was scheduled pretty quickly for my initial appointment 2 days…read morelater... 5 days later did official eye measurements for my cataract surgery... cataract surgery 28 days later, will update that at the end of the month once it happens. They have diffrent levels of cataract surgeries i opted for the lowest one my insurance covers. The other levels is cash price on top of the insurance.

My prior review was glowing about the doctor and back office and extremely negative in regard to…read morethe front desk. My mother returned today for a follow up and the doctor had read the yelp review and addressed the issue with the front desk. Her experience today was completely positive and she felt the front desk person made a sincere effort to be pleasant and polite. Front office does set the tone for the entire experience and its good to know that this doctor cares about how his practice is experienced. Please leave a review if you visit. We now have an exceptional doctor and diagnostician who also has a pleasant front desk person. Great job;

Just came from my Walnut Creek opthalmologist who informed me that whoever did my cataract…read more surgery did a beautiful job. Got the same response from my Bay Area retina specialist. Thank you Dr.Komadina. You are one of the people I miss from Reno. Lovely work and a true gentleman.

Up front: I did not physically visit this business but was referred to them by my primary care…read morephysician. I developed eye floaters and periodical flashing lights in my left eye. This was concerning, so I visited my primary care physician on a Wednesday morning. He was concerned if there was a possibility of a detached retina and encouraged me to get an eye exam appointment in the next 24-48 hours. He suggested an opthalmologist and sent an urgent referral. He said to call the opthalmologist office to schedule right away. He also said that if I couldn't get an appointment to try an optometrist because if it's a detached retina, it was critical. I called the opthalmologist office and they said they did not receive the referral and that they'll call me when they do. So my next call was to the HMO's referral coordinator to ask what are my next steps. They found my referral and said they'll send it right away and that the opthalmologist office should have the referral in about 20 minutes. I called the opthalmologist office about an hour later and got their voice mail. Left a message that my primary care physician said this was urgent that I needed to make an appointment as soon as possible. I called again on Thursday and was told when their intake coordinator receives my referral, that she will call me. I called my optometrist but also had to leave a message. Needless to say, I got to see my optometrist on Friday and the eye exam didn't show a detached retina. I did finally receive a call from Family Eyecare Associates on Monday afternoon, and since I didn't need to visit, there was no need to schedule an appointment. Bottom line, I'm sure this business is busy, but does a referral marked Urgent make a difference? Who knows.

Quality care. Not a regular eye doctor business. They specialize in eye problems…read more Each doctor has his special area. There is a surgery center as well. Always busy, but they see you on time. Depending on what building you go to there is a variety of waiting rooms. All clean and dimly lit (for eye care). They work with a variety of pharmacies to help you get the best deal on prescriptions.

I thought this quack was shut down for running a scam office. Worst interaction with any doctor in…read moremy entire life. gave me completely wrong prescription and said my eyes would adjust. He failed to adjust my script for astigmatism, WTF ? This scammer should be in jail. POS

Eye doctor & surgeon I'm sad I can't be seen by Dr. Hearne…read more,MD. Not sure why. I received excellent care by Dr. Hearne and his staff. He did surgery in both my eyes. Been great ever since.

Communication with patients, especially when running late. Lots if staff giggling and having a good…read moretime, no interaction with patients, i.e we're uncontrollably running late, so sorry about that. Instead, Just being ignored for over an hour. Stanko was arrogant and abrupt --," we run wild here" was his only comment about our waiting so long. He seem to know what he was talking about, but had better "bedside manners"...we will return

I have been going to Dr. Stanko for many years and so much appreciate the wonderful care he has…read moregiven my eyes. His laser surgery vastly improved my eye pressure. I look forward to many more years as his patient. Thank you from Dayton, Nevada.