I open an account at Wells Fargo deposited $15,000 I asked for 1,000 less cash received they gave…read moreme one of the 10 $100 bills was counterfeit and claimed that it didn't come from them when obviously it did

A bank isn't exactly a place I'd normally review for sure. Credit has to be given where it's due,…read morehowever. The bank is amongst the list of places I don't really care to go to if I can help it. The bank of course joins the same list as the hospital, court, DMV, post office and other places you don't really frequent, but when you do again, you're not exactly smiling ear to ear. Here at this Wells Fargo though, as soon as I walk in, they always greet me. Every time. Even if there is a line, one of the tellers assures me they'll be right with me. They don't even have to do that but it's nice. When I get to the window, the tellers, are all friendly and helpful. I've dealt with three different tellers and each time they're patient and thorough with my business. I've only been a Wells Fargo a short time and don't know if they're changing their business strategy, but this particular branch is pretty good with their customer service.

A fine experience making our way through the drive-up window…read more While we didn't enter this branch, it is easily accessed off of highway 99. It's a cube-shaped building without frills. The young woman away the drive-up window was friendly, but of very few words, offering only a "hello, how can I help?" And ended our transaction with a "Thank you."

I have been waiting for a credit card for nearly a full month in the mail now. Has not shown up. I…read morewent in to talk to a rep about it, and they said they were closing in 30 minutes and there was no one I could talk to. 30 minutes from close? So what? Are you closed now, or in thirty minutes? Why don't you have any available bankers while you are open? I understand it is CLOSE to closing, but people work during the day, and it's hard to get in. Fix your staffing issues. Terrible customer service, terrible bank. Getting ready to transfer my accounts over to a new bank.

I have to say this bank is the Worst Bank I have ever banked with. The staff is friendly, but…read morethat's about it. I went to the bank to ask them how I can not be charged a service charge. They told me I needed a minimum in my checking account. They made a transfer from the savings to checking account so that I would not be charged the service charge monthly. AND then the next statement I get, there's ANOTHER SERVICE CHARGE! I got my Banner Bank Mastercard Statement today and there is a credit balance on it. I called in and after speaking with an agent for 5-10 minutes she tells me she will transfer me to the credit card department. The transfer goes through and once again I am NOT at the credit card department. The lady gives me the number for the credit card department and ITS THE SAME NUMBER I ALREADY CALLED. So I call again and ASK for the credit card department. The lady that answers is the exact same lady I already talked to who told just gave me the number for the credit card department! OMG! what the hell?!!! So now I actually have to waste even more of my precious time and drive down to the branch and have them take care of this problem. THESE PEOPLE ARE PATHETIC. Safe yourself the aggravation and BANK SOMEHWERE ELSE!

Wow. I've never been in this bank before. Never even been to Banner before. Went in to make a…read moredeposit for a friend. It was about 4:50....so I guess they were tired but no one said hello or greeted me Teller was nice after I said something to her, but she didn't even greet me when I walked up. Everyone had their heads down working and wanting to go home. . Had kids with me and they ignored them too when they asked me if the bank had suckers. I said, they don't have suckers. The twins said "well I think I see chocolate candy on their desk". No one even said a word or offered it to them after the kids mentioned the candy. And they all heard. No other customers. While I was filling out a deposit slip, I heard a lady at a desk, talking to a customer on the phone and after about a 2/3 min conversation, she said "Let me talk to my supervisors & I'll get back with you." When she hung up, another employee said, you can't get them now...."She said "I know, I just said that to get off the phone with them." I'm glad I'm at Wells Fargo. Unfriendly and just going through the motions at Banner.

On 6/16/2022, I went in to this branch in hopes that they would have a difficult to find banking…read moreservice. I was greeted warmly and after finding out what I needed was directed to the manager. The manager was professional, interested and was able to perform the task needed. Although I have been a BECU member for years, I had been using Chase Bank. I am now moving my banking to BECU. This location gets my highest recommendation to anyone seeking excellence in banking.

NOT FOR BUSINESS ANYMORE!! I started my business banking at BECU 11 years ago. Initially, I was…read morethrilled with their service and their people but over the last few years their service has deteriorated tremendously. True, the pandemic has affected us all but I recently moved my business to Chase and they don't seem to have the same problems. A few examples: 1. If you call BECU customer service you are left on hold forever only to get a message telling you to send them an email. 2. If you send them an email you get a message telling you that they will address your matter in FIVE DAYS! I know from experience now that they mean it too. 3. I even sent a snail mail message to one of their executives several months ago and never got a reply. Maybe this kind of service is ok for personal accounts, but it does NOT work for businesses that cannot wait FIVE days.

They're much better than the Seattle location near Swedish hospital. There's a lady at the other…read moreone who likes to lie and power trip and will run and hide when her crap gets called out.

Ugh. They mess up everything! Sent my car registration to someone in Alabama and it took *months*…read moreto resolve. When we tried to close a home equity line of credit, it took months and delayed the closing on our house. And when we *accurately* entered their routing number and our account number to pay taxes, they couldn't process it. Now we owe an extra late fee. Find a different credit union! Salal will cost you time and money. (This is maybe the third time I've felt compelled to write a negative review for any business.)

I want to give warning about this company. I believe they actually hope you are late with a…read morepayment. I had a mistake on a payment and didn't know it until over a month later and had to find out on my own. No email, no nothing from sound. I had only owed left $400 on my loan on a $13,000 loan with not one late payment before this. They could have contacted the credit bureau 's on my behalf to get a forgiveness, since it was an honest mistake. They refused to help me. Customer service is terrible, if you can even get in touch with them. Absolute worst place to get a car loan. And I'm assuming the worst place to get any kind of loan. BUYER BEWARE! THIS COMPANY IN MY OPINION IS THE WORST BANK PERIOD!!!! FOR ANY BUSINESS WHATSOEVER!!

They pass out fake 100.00 dollar bills,Dont bank with them,this was at the 196th st. branch in…read moreLynnwood Wa. COLBY RUTHERFORD DONT TRUST HIM

Here to vent about how this branch wasted a month of my time, while another U.S. Bank branch solved…read moremy problem in 10 minutes I had multiple calls and emails with the branch manager, Jeff Sisco, answering his questions and providing all the forms and account documentation he requested. He gave me the run-around for weeks and eventually just ghosted me He made major factual errors, stubbornly insisting I needed a high-liability Medallion stamp even when I pointed out that the form explicitly accepted a standard signature guarantee, official bank seal, or paying agent stamp. He hid behind corporate policy because he did not understand the paperwork It was a breath of fresh air to go to another U.S. Bank branch instead. They asked the right questions, immediately understood what I needed, and had my document stamped and ready in less than 10 minutes

Spencer is a 10/10 employee He worked fast and efficiently…read more A curve ball was thrown at us and he quickly asked questions where needed and got me answers He kept an awesome attitude and made me want to give the branch another chance Thank you Spencer !

Very friendly and knowledgeable, helpful staff, specifically the branch manager, Cody…read more After answering all of my questions, and offering additional guidance, i felt like I'd found a good group of people and good company should we wish to continue business with them. Free coffee and yummy teas are a bonus!

The atm at the greenwood location is not accepting deposits. Their solution is to use the…read moredepository which requires you to touch many things and feels inconvenient and not covid safe. There is a spot for envelopes and a pen that is difficult to access without touching your hand to every surface- then you have to lick the envelope....no thank you. Please update your services....I just can't even....it's anxiety producing and feels archaic.