Chase closed an account for inactivity without proper notice. Now money has disappeared…read more I had an account that I put cash into for various reasons. The account had a little over $2K. I received a letter from them saying they closed the account for activity and will transfer the money to the state if I don't sign a letter by xx date. The date was more than a month earlier before I received the letter!!

Slow and unresponsive. I went to pick up a physical form. 10 minutes and service person could not…read morefind it. Then 20 minutes waiting for someone to help.

Warning !Do not bank with Bank of America!!! Very poor customer service and they give you the run…read morearound!!! They keep your money!!!

I would give them negative stars if I could. Worst branch I've ever had to deal with. If you are…read moretrying to buy a house I would use any other bank then BofA and definitely do not use this branch. We had our escrow confirmed 3.18 and had to rush out to wire funds for a Monday closing. My mom showed up to this branch and was told that the banker was busy until closing with a customer. She waited as she was the only other one in the customer service waiting area, hoping she would wrap up a little early. The banker finished her appointment early and skipped over my mom and took people out of the teller line instead. Then had the audacity to tell my mom that she didn't want her to leave angry but wouldn't do the wire. They let her stay after closing to pull her money out of her account though... absolutely absurd. Your bank should not be a barrier to you closing on a house.

Amazing to work with! The people are caring and attentive. Knowledgeable and professional!read more

I've been banking with Umpqua for just about a year. Without exception, every transaction I've done…read morethere has been excellent. The people are professional, friendly and helpful. Every. Single. Time. Someone always greets me with a genuine smile when I come in the door. A few months ago, I deposited a check at the drive-thru, giving them my ATM card for the account info (no gripes about not filling out a slip). A short conversation about the source of the check and whether or not they'd need to hold funds until it cleared, ensued. Friendly and professional, but probably it would take 7 days. Ah, well. Little did I realize as I drove away, that the teller had forgotten to return my ATM card. That would have been a major imposition, except that my phone rang when I was a half-block away. "Sorry, I forgot to return your ATM card." When I entered the lobby a couple minutes later, I was greeted with smiles and apologies from TWO people. Along with my card, the teller handed me a coffee gift card along with the message that they put the check through without waiting the requisite 7 days for it clear. THAT is outstanding customer service. That's what the big banks are missing. It's not whether or not you mess up. It's how you handle it when you do.

I have been happily banking here for three years now. I am very impressed with all aspects of the…read morecredit Union.

Very bad customer service. They closed the office all the time and not answer their phones.read more

Theresa was so very helpful when we had to navigate health insurance selection and enrollment…read morerecently. She had solid advice on carriers, plans, considerations given our situation, and patiently answered all of our questions. She guided us through the enrollment application process and helped us follow up when more information was needed. Using Baker Insurance Group is a no-brainer in my opinion. They provide great expertise, client service and peace of mind. I highly recommend Theresa and her team at Baker Insurance Group.

Theresa Baker really knows her business and is very helpful! She's been assisting me with my…read moreMedicare and Medicare Supplement plans for many years now and I wouldn't trade her for anything!

My wife and I just opened a new business last year. We know nothing about quickbooks or managing…read moreour books to get ready for taxes. I contacted Tristen and he worked tirelessly trying to get our book in order. He was amazing! Tristen helped us catch errors we made and also suggested additional tax savings. He is a great guy and is open and honest!

From the owner: Full-charge bookkeeping services…read more Payroll and payroll tax filings (941, Unemployment Tax, Labor and Industries Tax) General ledger and reconciliation of bank accounts Financial statements preparation and analysis Budget development, tracking and forecasts Cash flow management assistance Local, state, federal tax filings (B&O, Sales Tax, Property Tax) Income tax return planning, preparation and projections (Corporations, Partnerships and LLC's) Business entity selection and formation