Fantastic experience. Picked up two trailers, and the staff was wonderful and treated me like…read morefamily. Smooth process, great communication, and honest people. Five stars. I'll definitely be back. The business did not ask me to write this review. I am doing this on my own because I was very happy with the business and appreciate all their help.

Friendly, helpful, honest: that sums them up…read more Glad I did business with them! -Jonathan T.

Note: They frequently change their name and now operate as Community Management Advisors, Inc…read more (CMA). If I could have given this group of misfits zero stars I would have. I don't even know where to start. It has been years of lying, deceit, and mismanagement. Their employees flat out lie and the owners do nothing about it. There is a constant turnover of staff and frequently use the excuse "I'm new to your community." The ONLY thing they do on time or correctly is deposit the HOA dues (where their fees come from) and nothing else. 1. DAMAGED MY BRAND NEW VEHICLE - Last fall, their contractor, Precision Safe Sidewalk, did over $4,500 damage to my brand new 2022 vehicle. CMA hired a contractor to level some concrete pavement around our complex. They worked on a 4-5 foot area where my brand new SUV was parked. The high-pressure spray showered literally millions of tiny cement pebbles and wet cement on my new vehicle. My windshield had to be replaced, paint needed to be repaired, and a piece of trim had to be replaced. Neither CMA, nor their contractor, would take responsibility and I ultimately had to file a claim through my auto insurer who sought subrogation from Precision Safe Sidewalk. All CMA (or whatever their name is) had to do was call me (and all the others who parked where dangerous work was being done) and ask us to move our vehicles because they were going to do work near vehicle. 2. THEIR SERVICE PROVIDER, BLOOMFIELD LANDSCAPING, DAMAGING VEHICLES - The landscapers CMA uses (Bloomfield Landscaping) damaged my brand new vehicle by using high-powered leaf blowers to clean debris (stones, litter, sticks, etc.) from the parking lot. The man doing the work told me "don't worry, ma'am, we just 'blow off' your car with the blower when we're done". Whaaaat?! This high pressure air sprays all the stones and debris all over the vehicle's surface. Instead of insisting their contractor use brooms to manually clean around the vehicles, CMA told me their contractor will no longer clear the parking lot where my car is parked (so they're continuing to damage other peoples' vehicles.) 3. POOR WORKMANSHIP - Recently, they contracted with a vendor to install a new security intercom in our building. The work was done so poorly it is almost laughable. It looks like a third grader did the work. They mounted the device IN FRONT Of a panel of windows and ran the conduit inside the building instead of within in walls as it should have been done (they simply had to run it where the existing intercom was). They simply took the "easy way out". Their contractor didn't even bother clean up after the install but their employee Derrick Rovira, insisted they did even AFTER I sent them photos of the poor installation and mess left behind both inside and outside our building. 4. A "MANAGEMENT COMPANY" WITHOUT SERVICE PROVIDERS - They have been promising that they were working with a named vendor to have the carpeting cleaned in our building. Just this morning, Derrick Rovira, told me he can't find A SINGLE carpet cleaning company ANYWHERE to come and clean the carpeting. I opened Yelp and made ONE phone call to a local company. The owner told me he'd be glad to come out and give a quote for the job. I then shared this with Mr. Rovira who said, "You can't expect me to know every carpet cleaner." Whaaat? Yes, that's EXACTLY what I expect since that is what you're being paid for. 5. A "MANAGEMENT COMPANY" WITHOUT SERVICE PROVIDERS had a similar problem with Mr. Rovira hiring a plumber to check the valve on the main water line in the building as my own plumber needed to shut off the water to do some work. Mr. Rovira lied and told me that PWSA had to shut off the water (not true as PWSA told me the water service to our HOA is "private" and managed by the HOA), he then couldn't find a plumber to do the work (again, whaaa? this is what your company is hired to do...manage property!) How on earth is this place still in business. I WOULDN'T HIRE THIS BUNCH FOR ANYTHING. TheY lie, obfuscate, and stall. All the while, cashing those monthly checks (where their fees are) in a timely manner. The owners/management are 100% aware of everything and they just let it happen, cover for the incompetence, etc. It is an unprecedented level of ineptitude, incompetence, and flat out negligence the likes I've never seen. Do yourself a favor and don't get involved with them. I'm trying to post photographs of the various debacles they've created but I keep getting a message the file is too large...I'll keep trying so you can see the damage they've done and the caliber of their "work".

Spends all their time figuring out ways to collect dues and fees. I wouldn't give a 1 star.read more

They are the worst The roof needed to be replaced on the…read morehome we were buying and instead of trying to get the seller to fix it they tried to say they never would. But, they did with no problem They have lousy attitudes at the office and Kim on Washington road is especially poor as is her arrogant boss Tony. Find someone else if you can

made an appt to find a realtor because i was relocating from out of state and because my budget was…read moreunder 50k cash ------------- the lady did not want to take me out - i gues because here commission wouldnt be much because i wasnt buying a $200,000 range house--------------- and she did not even find me another person in the office to help me------------she could have grabbed another agent or at least pawned me off on to another agent like a rookie new lisc. agent---------------------------------------- some business is better than no business in this economy.

I was the first one of my friend group to find a property that is owned by this company. The agent…read morewe were presented with is Leah and my friend and I toured the first side of 6 bedrooms. Leah was really helpful and kind which is rare especially when you learn about how bad other property managers are in the same area as this property. Leah was really patient with us as we tried really hard to find other girls to join our house but it always fell through with some of these girls. Leah recommended the 4 bedroom side to us and even went out of her way to show that side of the house to 2 of the girls since I was really busy with a final for a class. Leah has been nothing but kind and respectful. She wasn't up our butts about paying for the deposit and she was really understanding when we had an issue with finding people. I'm glad this company took over for the property that we found instead of the prior one due to how it feels so frat like and how the property management is changing it. I highly recommend this company if you're looking for a place and heard bad things about other property management.

I would not recommend DeSantis Property Management based on my experience…read more After my tenants moved out on October 31, I expected my property to be prepared quickly for a new tenant. Instead, I experienced months of poor communication, delays, broken commitments, and questionable billing practices. Although work orders for cleaning and winterization were created in early November, the carpets were still not cleaned months later despite multiple invoices, repeated follow-up emails, and promises that the work would be completed. I personally visited the property on multiple occasions and found a strong animal odor, large carpet stains, tires and junk left in the garage, and maintenance items that had not been addressed. Communication was consistently reactive rather than proactive. I repeatedly had to ask for updates, and many emails went unanswered. I was promised improved communication, complimentary carpet cleaning, and removal of the remaining debris, yet these commitments were either significantly delayed or never fulfilled. I also discovered a water shutoff notice on the property because the utility bill had not been addressed. I had to pay more than $400 immediately to prevent the water from being shut off. Later, I found duplicate management fees, additional cleaning charges for work that was never completed, charges for services after I had already informed the company I was terminating my management agreement, and billing discrepancies related to the water account. Perhaps the most frustrating part was that I was repeatedly asked to lower the rent because the property was not leasing, while basic maintenance and cleaning needed to attract a tenant had still not been completed. After months of frustration, I decided to sell the property instead. Throughout the process I spent an enormous amount of time following up, documenting issues, and correcting problems that should have been handled by the property management company. Every property management company will encounter challenges, but what matters is communication, accountability, and follow-through. Unfortunately, those qualities were consistently lacking throughout my experience. Based on the delays, lack of responsiveness, unfulfilled promises, and inaccurate billing, I cannot recommend DeSantis Property Management.

I have had the pleasure of working with the exceptional team at the West Suburban Office of Howard…read moreHanna Real Estate as the Associate Broker of record, and I couldn't be more pleased with the outstanding experience of this sales team. This dedicated team of realtors have an unparalleled understanding of the Pittsburgh, Robinson, Kennedy, North Fayette, Moon Township and surrounding communities, making them the go-to choice for anyone looking to buy or sell in these areas. From the very first interaction, you will be impressed by their professionalism and attention to detail. They take the time to understand your needs and preferences, guiding you through the entire real estate process with ease and confidence. The in house Mortgage and Title company was always available to answer my questions and provided valuable insights into the home buying process. What sets them apart is their deep knowledge of the local market and commitment to providing personalized service. Whether you're interested in the tranquil suburban vibe of Moon Township or the amenities of nearby communities, they can help you navigate the choices available and find the perfect fit for your lifestyle. I highly recommend the Howard Hanna West Suburban Team to anyone looking for top-notch service and expertise in the Moon Township area and surrounding communities. Whether you're a first-time buyer, looking to sell, or searching for your dream home, they will guide you through every step of the journey with professionalism, care, and dedication.

We listed our Moon Twp home with an agent at Howard Hanna in October. We made it clear when we…read moresigned the contract that we wanted a 6 month listing. Our contract stated that our listing ended April 30th. The agent was not successful in selling our home and in conversations with him throughout March and April I mentioned that we would likely look for tenants if it had not sold by the time the listing expired. On April 29th I emailed him to talk about the details like the lock box being removed and the key returned. He informed me then that I would need to send a certified letter to his office and then there would be a 10 day waiting period for the listing to be terminated. I was surprised since the contract stated an end date of April 30th, and also he had never mentioned this when we had previous discussions about the end of the contract. Apparently this is a standard clause that Howard Hanna has in the fine print of all their listing contracts that are under a year. Needless to say it was aggravating and annoying; I was especially annoyed that the agent hadn't made me aware of this in advance since he knew we were not wanting to extend beyond April 30th. Overall it felt like a sneaky and underhanded way to treat a client. Would definitely warn anyone who is thinking of listing their home for sale with Howard Hanna to get absolute clarification on the listing termination details up front.

If I could give a rating of zero stars I would. I had a horrible experience dealing with Remax…read morewhen I went to buy my house. The buying and selling team were Gina and Rachel and Rachel was my agent since I was the buyer. Within our contract, there was a section about the buyer's agent commission. When I had asked Rachel to explain this fee early on in the house buying process she told me, "A buyer's agent commission is usually paid by the seller but if a home is under 3% or $3,000 then you would have to pay me, but you are not in that small range of homes, so you are okay..." Naturally, I trusted her. Well that was a huge mistake. When it came time to review the contract before closing, there was an additional fee of $675 listed under the buyer's agent commission. When I asked Rachel again why there was this additional fee, she told me that her commission on the house should be 3% but she was only getting 2.5% and Gina was taking 3.5% and she did not know how much commission Gina would be taking and said, "Sorry for the confusion". How do you work on the same team and not know how much commission the other person is taking?? This information was not properly disclosed to us during the process and we were lied too many times. I contacted the CEO of this Remax branch, Ed Rae about this issue. At first, he seemed like he cared and wanted to help. Well, after not answering my phone calls for a whole week, he finally got back to me and said he could not talk to Rachel because the Governor banned face to face contact.... Have you ever heard of a phone call? After he eventually looked into my contract, he said that the information of how much commission Rachel was taking from the house was disclosed to us on a multi-list printout (that I think might have been on the table at the showing). At the bottom, it said "BAC: 2.5% NET" How would any individual who is not in real estate know what that means? And on top of that, Rachel had access to this paper so obviously she knew what her commission was. He refused to help us or give any guidance on who to talk to about this issue. This was my first time buying a house and it is supposed to be exciting but working with Remax and this team was nothing but a nightmare! If anyone is forced/ or does use this team, you should verify the amount of commission they are each taking from the sale. They will lie to your face multiple times. I have our entire conversation in writing and this did not matter to anyone at Remax. I was extremely disappointed in the way Rachel, Gina and Ed handled this process and would not recommend them to anyone.

From the owner: As a leader in Pittsburgh Real Estate sales, I believe communication, courtesy, and change are the…read morekeys to a successful partnership between realtor and client. Whether you are a 1st Time Home Buyer who wants a private tour of Pittsburgh Area Homes For Sale , suited to your individual needs or a seller who needs creative marketing techniques to sell your Pittsburgh Pennsylvania home, I can help. Whether buying or selling, Real Estate Agent Gina Giampietro of Remax can assist in your Real Estate transaction for a home, house, condo, townhome, townhouse, luxury estate, vacation house,apartment building, income property, residential income or rental property. Depend on an experienced professional to help you in Pittsburgh and surrounding areas. The Gina Giampietro Team offers Pittsburgh real estate, Pittsburgh Homes, Allegheny Real Estate, Allegheny County Homes, Cranberry Real Estate, Moon Township Homes, Bethel Park Real Estate, Crafton Real Estate, Mt. Lebanon Homes, Sewickley PA Homes, Dormont PA Real Estate, Robinson Township Real Estate and Real Estate in surrounding areas including Beaver, Butler and Washington Counties, updated listings, photos, information and more.

In March 2015, I purchased a 5 bedroom 3.5 bath home from Pittsburgh Property Guy in the city's…read moreeast end. The 90 year old home was completely stripped down to the studs and renovated by Pittsburgh Property Guy. After living in the house for nearly a year, I can attest to the very high level of quality and craftsmanship that he put into this home. The home inspector even commented to me prior to purchasing that he's seen a lot of renovated homes, and this one was clearly done right. He used high end finishes like Brazilian Cherry floors, granite kitchen counters, and marble in the master bathroom. He also took the time to have the brick cleaned on the outside of the house, exposed and restored original woodwork, vaulted the 3rd floor to create even more livable space. Everywhere you look, you can see that time and thought was put into the final product. It's been so nice having friends and family comment on the beauty and quality of the renovation too! Aside from the quality craftsmanship, Pittsburgh Property Guy himself provided top notch customer service to me when I had questions or minor issues that I encountered. He worked with me directly via phone and email, and was always very quick to respond. It was clear that my happiness as his customer was important to him, and that's not something that should be overlooked! If you're thinking about buying one of his properties, you're in safe hands.

My wife and I owned rental property in Pittsburgh, PA that had been vacant for several years. We…read morelive in another state and owning this property became a huge financial burden and we no longer wanted it. The property needed lots of repair work and the cost of maintaining it was piling up. I reached out to a few investors in the area regarding selling the property and was extremely grateful that I connected with Nick from the Pittsburgh Property Guy Team. When I spoke to Nick, I immediately felt comfortable. He was very professional, knowledgeable and friendly and offered solutions. Thanks to him, the entire process was smooth, quick and easy. He kept me updated every step of the way from the time they made an offer to close. It was a pleasure doing business with the Pittsburgh Property Guy Team and we highly recommend their services to anyone.

I would give 0 stars if I could. They are not BBB accredited. My HOA unfortunately switched to CMA…read morerecently and it has been awful. The assessment fees keep going up, there have been special assessments and yet the property looks terrible. Rotting decks, no landscaping, not even mulching or tree and shrub trimming, residents are doing it themselves just to try to keep some visual appeal. They don't respond to emails or letters but will send a letter and charge you $45 for the letter. Interestingly, they have time to send near constant emails about nonsense like pool toys in the pool. They charge late fees if you have $5.00 in arrears. They won't answer you when you ask questions about fees so they can keep accumulating late fees etc. I'm not sure how long our contract is but I will be pressuring my HOA not to renew

horrible management company. no responses on urgent items, and very poor communication when it…read morecomes to community projects. regularly give less than 24 hour notices to any and all neighborhood requirements. would give negative stars if possible.

This guy is younger that owns this company. He was a better price than others. He was very…read moreprofessional and competent. Took all day to do our property because he was so thorough. We have an old 1800's home so he dug through tons of info to figure it out and we are VERY pleased with his work. The ONLY complaint I had was the fact I had to keep close tabs because his communication isn't the best. He texted saying yes he'd do it but Then it fell silent with no communication. So I reached out. He texted and responded every time I reached out but it was a vague response so I had to pin him down as to what the date was that he was coming. Very very nice guy and very good work, I think he's just swamped. I would definitely use him again.

Charles is a true professional and we were very impressed with his work ethic. Our property was…read more "challenging" at just over 6 acres. There were hills and valleys, trees, brush and even a deep drainage ditch on the one corner. It hadn't been last surveyed as far as we knew since the early 40's. Charles must have spent hours just researching info on our property. We are extremely confident in his ability and accuracy. If you need a survey, I highly recommend Charles and BoundMark.