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Keyspan Energy

3.0 (1 review)

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12 years ago

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Ride Brooklyn

Ride Brooklyn

4.3
(271 reviews)
$$

I had mixed results here…read more They did improve my Trek overall, but I still had to take it to another shop afterward because the brakes were rubbing. On my Giant, they found a backwards jockey wheel, but I was also charged for derailleur adjustments multiple times and later learned the actual front shifting issue was a bent chainring. At one point it was suggested that I might not be shifting correctly, but the problem turned out to be mechanical. They also adjusted my saddle and stripped the bolt in the process. After multiple visits and additional issues, I lost confidence in the quality and completeness of the work.

I had a really frustrating and disappointing experience at this bike shop. I walked in simply…read morewanting to look at bike tubes, but they wouldn't even let me see the selection, they said they were hidden in the back. Fine. I gave the guy the details: 700C. Instead of helping, he gave me attitude and sarcastically asked, "What's 700C?" Before I could answer, I clarified my tire is 27 1/4. He then rattled off a bunch of other sizes before finally going to the back to get one. When he returned, he handed me a single tube, priced at $10. I asked if there were other brands or options, and again, more attitude. He told me it's all rubber anyway and questioned why I even cared. At checkout, I gave him cash and asked if he needed anything else. He said I owed him 88 cents, so I gave him a dollar,and he threw the change into my hand so carelessly that it bounced off and fell onto the counter. No apology, no decency. Do yourself a favor: skip this place. There are plenty of other bike shops where the staff will treat you with basic respect, actually help you, and not act like you're bothering them by being there.

Keyspan Energy - localservices - Updated July 2026

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