Chose the drive thru service tonight for my family and I and I was pleased to get greeted by a lovely female name Jenny , greeted me as soon as I reach the speaker to order , was pleased how this restaurant / establishment offers 2-1 , such a good spot for a fast bite ! My overall impression was the way drive thru service was quick and simple I order a family bucket had no issues and had the order ready in less the a minute ! Would come back soon again with my family ! read more

KFC - Fast Food Near Me - Bartlett, Illinois

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Having to drive away because it's so slow at 2:30 on Saturday is depressing. I waited five minutes before leaving, there was one car ahead me. If you don't want money just close and stop wasting people's time. read more

It's better than Popeyes delivery was good thank you the food tasted good a whole lot better than Popeyes

Quality of chicken was great. We were very happy with the catering and service. Will consider ordering from there again.

The food was very good. The staff was helpful. So We placed am online order and recieved the food fresh.

The food was delicious and fresh. The management takes good care of their employees Had a good experience

Ordered for catering and am very happy with the service and quality of food. Will use them again.

the food was so good and the staff was very helpful and nice! I'll be coming back again!

Quite possibly the worst KFC on the face of the Earth. Shockingly incompetent staff. Unable to process a coupon texted to me less than a few days ago. "We can't scan stuff". Welcome to the 1980s people. No apology no nothing just stand there like morons. Dear in headlight incompetence! read more

great food with good customer service. love talking to the workers and them giving me fresh food. will come again!!

I paid online, and when my wife went to pick it up, they said they had no record of it, BULLSHIT!!! I paid, it went thru, just lazy assholes who told us the boss went home already, going tomorrow to speak with the owner read more

Ordered online and didn't receive correct order, No breast, did not order dark only . order #315421737

gave us old chicken. super dry and tasted nasty....this store has no shame. we ordered 16 pc bucket and ended up eating two and ended up cooking eggs. read more

Super Pissed!!!!! This is what they call crispy, this is what I call half done. It's partially my fault as I ignored all the signs of a bad experience. First I saw a coupon for KFC and started to throw it away but I decided to try it after not eating it for a couple of years. I ended up leaving home without the coupon but was passing by this location. Again my first mind said check Yelp but I was pretty much already there so I went in blindly hoping for the best. I walked in the dining room was empty and I didn't smell chicken cooking all the components for unpleasant experience but I ordered a crispy breast carry out. I get in the car and started eating it on my way home. The picture tells the rest of the story. read more

KFC - Supposedly a crispy breast. Does this look crispy? - Fast Food Near Me - Bartlett, Illinois

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We had not been to KFC in a few years. So now I remember why. What a train wreck, I should have seen the signs....The Kid talking the order at the drive through had no idea what was suppose to come in the orders. We should not have to say dont we get this and that. After having a discussion about sauces, and they forgot them completely...Issue #1. Forgot our Cole slaw...#2, the big boxes have cole slaw and one other side, how do you forget that. And I got gross cold fries, truly discussing which I did not order...Issue #3. Plus we were suppose to get biscuits. ...Issue #4 What a waste of money, I will never go back to any KFC again. I feel robbed, we didn't get what we paid for. When all you can do is take out and you cant even get the orders close to correct, if tells us how much care you put into our food. read more

Had a taste for some fried chicken. So I came here for lunch today. One of the worst decisions I've made for lunch in a long time. The chicken was the greasiest, undercooked and most disgusting thing I've had ever from any fast food place. The coleslaw tasted AND smelled like it was left out over night. I've said enough. It was so bad I can't even go anymore about how awful this kfc was. Now I think I have to go and vomit. Stay away. Go get something at the gas station. The roller food will be better. read more

This has to be the worst chicken restaurant! The pieces of chicken tenders were tiny, overcooked, dried out....awful!! The "bowl" was equally disgusting and more like a soup bowl because of so much gravy and not much of anything else. Again tiny, overcooked chicken pieces in it. Even the biscuits are tiny now...and also overcooked and dried out. NEVER again! Back to Raising Canes or Chick-fil-a. The 5 pc. chicken tender dinner was $12.39 before tax and the bowl was $5.79. They also forgot my taco bell burrito when I went thru the drive-thru (they did charge me) and when I went in they never even apologized and when I asked them about the size of the chx tenders they said "yes, they knew they were really small now but nothing they could do because that's just the way they came to them." That may be true but I'm sure they didn't also come to them overcooked, hard and dried out! Nor did the bowl come to them the way they served it to me, yuck! read more

KFC - pure crap! Too much gravy and not much of anything else and of course a little bit of hard, dried out, overcooked chicken. $5.79 for this. - Fast Food Near Me - Bartlett, Illinois

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Every time I go this place they never have enough chicken. Went there the other night and wanted Original flavor. They of course did not have it so I took the extra crispy. They must have a new definition for extra crispy because when I got home my family could not chew it. So had it could break your teeth. We threw away the entire order. Will never go there again read more

Horrible customer service! The kid in the drive thru was beyond rude and even packed the wrong food. Got home and we didn't even have close to the correct food. Called the place and the manager was even worst and made the kids rudeness seem like a walk in the park. She ended up taking our name and hanging up on us. Drive the extra few miles and go to a different location. read more

They're pretty quick with their order prep and getting customers out . Can't complain. I had a great time with family. Fastest i ever got food from this place and it was fresh and well cooked. KFC is stepping up their game. Good place to eat at. read more

This location consistently closes before it's posted hours for seemingly no reason. They can't get an order right to save their lives. Avoid this location at ALL COSTS!!! read more

I come here a lot. It's on my way home and one of the few things in the way. They've taken out the Pizza Hut though which is a real bummer. Why would they do such a thing? It was pretty awesome to be able to order at all three whenever I went there. Don't think I've ever been inside so can't comment on that, but would have to agree with an earlier review where they do mess up a lot. My most recent visit I got a mexican pizza. It was really poorly made. Another time I ordered a KFC value meal and the biscuit had no taste what so ever. Potato wedges were delicious though. Give or take, place is fine. What more did you really expect from a Kentacohut? read more

Pizza Hut has been gone from this location 3+ years now. Taco Bell & KFC food is good. However, the orders are usually incorrect at first and the service is very slow most of the time. I will compliment the summer college help they have. The cashier Rebekka is cheerful, fun and upbeat, always smiling and wanting to provide the best customer service possible, no matter what. When she is working lobby or drive thru, it's always been a pleasant experience. Customer Service is also key. To file official compliments or complaints on the Taco Bell portion of this location, visit: http://www.tacobell.com/portal/site/tacobell/account/template.CONTACT_US read more

Not only do they have the best coleslaw, the pot pies are fabulous. Worked with manager to cater and received GREAT service. Highly recommend for affordable and convenient catering. read more

I went there after work to buy a family meal. I gave him a coupon at the window and he started yelling at me. He was so rude. He got mad because with the coupon it includes 2 mash potatoes and 1 coleslaw. I ordered macaroni instead of the extra potatoes. He told me next time tell me at the speaker so that you can get a discount because you can't use this with macaroni. Ok he didn't have to be a jerk about it. All I said was OKAAAYYYY. I am sick and tired. All I wanted was to get home, eat, then rest. He could've just not accepted the coupon or just give me the damn 2 potatoes. It wasn't that serious. Even with being sick....the food wasn't fresh. Like they reheated leftovers. So screw this store and cashier MIR. I don't normally complain but this time I have to. read more

Terrible...... order was incorrect, didn't give us the sauces we ordered and to top it off our food was cold.

I'd give them no stars but then I couldn't leave a review. This location doesn't have grilled chicken. Why? No one could tell me. They don't do breasts in extra crispy. Why? No one could tell me. In any possible way an order could be screwed up this place managed to do it. Save yourself some hassle and skip this particular location. read more

Went there this week and I got a chicken bowl the chicken must've been three days old I could hardly chew it also got a three piece meal deal it look like they were serving Cornish game hands instead of chicken. Don't think I'll ever go back to the Kentucky fried chicken read more

This place has horrible service. The drive thru employees are rude and constantly have messed orders up. They charge for ketchup and extra sauce, constantly out of different items and slow service. Finally given up going here. read more

Horrible. First, didn't have grilled chicken. Not sure if that's regular for hybrid locations. Second, messed up my order completely. Also, didn't give me my drinks. Tacos hardly had beef. Don't go here. read more

Awful! They could not get an order right if I DID it myself!!!! Food is awful, cold, blah!

The food here was pretty good for and fresh, the crispy chicken was great and the quesadillas were good, would recommend for a quick bite!

I've stopped by 3 or 4 times and all I can say is "wow." And I don't mean that in a good way. The kids behind the counter need to grow up and pay attention. I've worked at KFC myself and know how it works. Everyone makes mistakes but not every single time! You want cold food? This is your place! Do you want your order messed up? You got it! You get the message... :-) read more

Stopped by to get a 2 pc. extra crispy Meal. The 2 pcs. consisted of a breast, a wing, mashed potatoes and coleslaw. The wing was not editable. All breading and no meat. When you ask for two pieces you would expect to get two real pieces of chicken. I'm surprised that they didn't just put two wing in the bag and said well you asked for two pieces so we fulfilled our obligation. The mashed potatoes were ok, but the coleslaw tasted like it was sitting around for quite a while. Kind of dry. Maybe because it was 8pm, they didn't feel like cooking anything fresh. I only go to this KFC because it is convenient. One thing positive was the employees were in a good mood when I was there. read more

Kudos to the Bartlett KFC Manager and staff!! This is the 2nd month in a row that we ordered lunch for over 60 people and it was amazing. Food was hot and ready when I got there. Accommodated our needs with no questions asked!! Thank you for great service!!! Highly recommended. read more

This is the third time we visit this same restaurant and we have the same issue, how exactly does a chicken restaurant never has chicken? We ordered a doublelicious and they didn't have the chicken for it, same happened twice before, so we we ordered the chicken wings and they didn't have those either, at that time I asked to speak to manager, and I guess in good KFC tradition they didn't have one of those either, so to make things better I get Major attitude from one of the employes, at this point we are not irritated with just the restaurant but with the whole KFC chain, obviously there is a very high lack of management. read more

I placed my online order and pre paid the other night. I expected there to be a wait given the circumstances with COVID, but I never expected these issues I faced. When I pulled up, they did not have any chicken breasts for my order. This confused me due to the fact that they are a place that only sells chicken. I was told that they would be closing soon and they really did not want to make more chicken for my order. It was 5:30 and they close at 7....more than an hour before closing. So I decided to wait for them to make me my order that I, again, pre paid for, and they said it would be a 15 minute wait, but 40 minutes had passed. I had called them to see what they were doing in there, and no one answered. Right after I hung up, someone conveniently came outside with my order, which was wrong! Please do not ever go here, waste of money and time. I will be contacting corporate. Happy Thanksgiving. read more

I have never written a review on anything. We have lived in bartlett for 9 years. Never went to this KFC. Terrible experience. We stopped in and ordered a 8 piece meal. At the time there was only 1 additional customer in the store. We waited for our crispy chicken for 7 minutes. Which is fine. The other order was for crispy chicken also. We got home and had 4 pieces of chicken and 8 biscuits. The order was 8 pieces of chicken 2 orders of potatoes and 4 biscuits. I called the restaurant and asked for the manager. Explained to her we did not get the correct order. She said she packed it herself and hung up on me. Yes, I did say she hung up on me. I tried calling back and they did not answer the phone. NEVER will we go here again!!! read more

Use to go there couple times a week on way home. Every time I go The people preparing food don't wear gloves. I complained about 5 times. When handling money and scratching body parts its a slight turnoff? Usually they see me then wash their hands and put their gloves on. Today forgot again.See ya again -Never read more

This KFC is terrible, and the staff are unprofessional and very rude. I got off of a 17 hour shift and wanted to catch a quick bite before heading home. I got to the drive-thru at 10:50pm, and I noticed employees inside that had noticed I had pulled up and then quickly hid. Please reconsider your staff. This behavior was extremely uncalled for, and I will be contacting a manager. read more