I know KFC normally gets more complaints than positive reviews; but my last two purchases from KFC have been really good. I purchase their chicken sandwich a while back and it was good. My last two visits I was craving fried chicken so I got actual chicken pieces--dark meat one trip and white meat this last trip. Both times the chicken has been flavorful and juicy, well cooked and crunchy. And the breast was huge (which made me so happy.) The chicken had just the right amount of salt. Their mashed potatoes have been consistent in taste, and I really like their gravy. The coleslaw is sweeter than most places, but I like it also. The coleslaw is a little too juicy, but once I pour off the juice, it's great to eat because the cabbage is chopped, finely. I will admit, that KFC is not homemade quality food but for fast food and the price, I have been enjoying my meals. This KFC has been doing a good job and I encourage them to continue. Thanks. read more

At 11:11am, I ordered a chicken fried steak meal, and was told no drink was included, even though the sign indicated otherwise. This was today, 5/13/26. Also, per the sign. I ordered the 4 apple pie/fritters, at$ 2.99, but was told I only get 2. Their website is "conveniently" difficult to navigate, often purposefully screws up your spelling, as I had to repeat my complaint 5 times. They suck, and they should be sanctioned for misleading the public and future sales. read more

KFC - Turtle - Fast Food Near Me - Carson, California

The wings are so small that they look illegal. Every time I go to any KFC they have ridiculously very small size wings, and thighs. The size of their chicken pieces are NOT WORTH the money they charge. Like Charles Barkley says " TURRIBLE!".... I tried different locations and the best location is on Lincoln and Manchester which is a combo KFC/Taco Bell... beautiful clean store... the staff at that location is the most professional ever and their service is great, but even there the wings are Too Small...especially for the money KFC charges read more

The food is fine, the customer service is awful. I placed an order on line, went into the store to pick it up at about noon. There were no other customers in the site itself and about four late age teenagers/20-ish kids working there. They talked amongst themselves, saw me, looked at me but no one came over for over 8 minutes. My to-go order ended up being on the rack but no one as much as said "boo" to me for a ridiculous amount of time. This place is close to me and I love the food, but I will find another location to go to in the future!! If I could give negative marks for customer service it would be about -100!! read more

Good customer service. I asked for fresh hot wings amd that's what I received. Fried crispy and hot and spicy flavor. I do wish the price was lower like they did a year ago. You will have to wait a few minutes for fresh but it's worth it. Coupons are honored. read more

This is one of the worst KFCs if not THE WORST. They just can't get it right, and I have given them many chances. The problem, other than being a complete dump, they steal your money and don't give you the food you ordered. Who wants to make two trips everytime you visit. The "manager", Israel took my order & put it together but couldn't include my side. $34 for 2 combo dinners is steep for what they are offering. I am done with this or any fast food restaurant.....they don't need or want my money. read more

The pot pies are always good as you would expect them to taste. The crust is light and fluffy, the soup is hot and creamy, chicken and veggies are tender. The chicken buckets and wings are KFC certified. read more

Always go inside to order, and then check it to make sure it is correct. If you want extra crispy, or white meat, or double coleslaw, be sure to check your order before you leave. This is the second time in a row that I had to turn my car around and go back. The worker are nice enough about it but it is still time and gas to go back... read more

Drove through for a quick lunch and tried those new chicken bite things... they were pretty darn good to be honest. Wrote this review for the service.. the guy working the drive through window was fantastic! He deserves some recognition. Great attitude and just nice. read more

HONESTLY THE BEST!! i live right down the street, been coming here for years, staff is so friendly and kind to me & my family. DEFFF WILL MISS COMING HERE WHEN I MOVE:(. Thanks for the kindness over the years!! :) read more

What happened to KFC? I had not been there in years and decided to go yesterday and the food was horrible! The chicken had no KFC flavor. There was no crust like it used to be, the mashed potatoes were bland and tasteless, the biscuit was dry and hard, the only thing worked eating was the coleslaw! The apple pie was undercooked, how do you mess up an apple pie? It arrives at the restaurant already made, all you have to do is just fry it! What is going on? The wings were so small, It was like as soon as the chicken was born, they decided to fry it and give it to the customer! It's already bad enough the prices are extremely high, at least we should be able to get food that is worth paying for. This was so disappointing. I would definitely not be returning. read more

It's a really great place overall the people are really friendly and I always go after my shift nice and they always try best to make it correct an that I thank y'all for - @ CootK ‍‍‍ read more

KFC - Chicken Popcorn Nuggets Combo - Fast Food Near Me - Carson, California

Service was incredible! I really enjoyed this experience.The food was great and could tell that it was made fresh!!!!

I wrote another review on another site but it won't let me edit it. They can't even remember the cole slaw. Worker got annoyed when I asked her. Like she didn't believe me. Place doesn't even have butter or honey for biscuits. read more

There's no customer service in this place!!! It's my first time use the KFC app taken an order. When I got there I saw there's no one at the drive through window and there is no parking spot near by the store. So I went to the drive through window and the lady told me mobile order pick up inside. I politely asked her again. For mobile order HAVE TO pick up inside? Because I already at the window. She said YES ! YOU HAVE TO CAME INSIDE. Okay, it's so uncomfortable to me. First there's no customer at drive through or inside your store. 2ND I just want you guys pass me my food. Is it break your store policy? If I did, ok that's your problem. I been thought all fast food stores, I never been treat like this except your store. By the way. There's no napkins come with my food. SO you show me how I can clean my fingers after your food! read more

This locations okay. Too many times I'd get the fries and you can tell they have been sitting there for a While. The service from most of the employees is okay. I've seen the managers roll their eyes and be disrespectful to the employees though when we quietly walk into the restaurant. Happened one too many times..we don't go there much anymore since the mangers went down hill..luckily for them it's located right across the street from the stadium so they will continue to get lots of traffic, but if it was just for our neighborhood like years ago growing up, I wouldn't have been surprised if they made it into something else..Hopefully this locations management can improve. Our family lives down the street and my kids love KFC in general. read more

Shut this place down asap food wasn't even cooked my chicken was still raw... never coming back here again

Welp this is the first time in decades, decades, that I have had everything go right at a KFC. It's always something, from forgotten utensils to problems with the food. Now I'm not going to say things here were perfect. They were stingy with napkins for a meal you eat with your hands and the speaker at the drive thru was set to the bare minimum. But the important things were right. Utensils, check, food right, check. The chicken was amazing, both orders! Usually the original or the extra crispy is screwed up. I've had the mashed potatoes screwed up before! Overfull, underfilled, 30% gravy, 99% potato... It's pretty sad for other KFC if I'm impressed by how well potatoes were scooped into a plastic container. But impressed I was. I don't know what happened to everyone giving 1 and 2 stars, but they obviously are not always bad. And the excellent experience I had means they must have someone in charge that cares. I'm adding them as a favorite and will drive out of my way to come here next time I'm driving back from LA. read more

The staff is amazingly friendly and accurate! This is a complete 180 from the KFC of the past! They are very accommodating and have GREAT customer service...even at 9:30 at night. They have no issue with making food fresh when you request it and are accountable when they make an error with your order. Except the one time the drive thru guy dropped my fresh apple pies on the ground while walking them to my car this place is always on point! read more

KFC - Carson KFC... - Fast Food Near Me - Carson, California

Order online and save money. Fast service before 11am. So many deals. Plan ahead. Chicken still good, nice and tasty.

I order the $20 meal drive thru. When I open the box the chicken legs are so small. I got 6 legs and 2 thighs. Biscuit is cold. read more

KFC - Leg?? - Fast Food Near Me - Carson, California

Part of our order wasn't given to us. Then upon biting into a chicken little sandwich we discovered a piece of plastic inside the sandwich. Thankfully we saw it before my toddler bit into it and possibly choking. Been coming to this location for years and this is the first time this happens. Unfortunately, we will not be returning to this location. ​ read more

KFC - Fast Food Near Me - Carson, California

My chidren weren't allowed to use the restroom to wash their hands and the other.One restroom door said employees only.The other door said out of order. No customers inside and one car in the drive thru..It took about 8 minutes for someone to take my order. Management has always been terrible here. read more

Great customer service! The food was spectacular and very fresh! Will be coming back soon! Hint: Tomorrow

Went there for lunch today. Ask for a two piece with coleslaw. Got to the window and I said I don't want coleslaw let me have a french fry. Why was that a big issue? Really! Spoke to the manager the manager said no you didn't tell me that at the window when you ordered. Doesn't customers come first anymore? So ridiculous this is the worst customers service ever KFC! I would've let this slide. However, the manager slammed the freaking window in my face. Please train your employees on great customer service. read more

how you say your open but the doors are locked? make it make sense. I got there at 9:30.

Only giving one star since I HAVE to give this location something, even though it's not deserved. I've had a few good experiences here, but the last few have left a bad taste in my mouth. Tonight was the final straw. I ordered the 3pc. tenders combo, but instead of fries, I ordered a side of mashed potatoes & gravy and a side of coleslaw. The employee that took my order was very flippant, and I felt rushed. He didn't even offer me any sauces. Of course, I get home, and the order is wrong. Call the store less than 15 minutes later, guy who answers just tells me what the combo comes with, DUDE I KNOW THAT!!!! That's not the point. I even told him about the employees behavior. Nothing. No apology for the inconvenience. Nothing. I'm done with this location. Unacceptable customer service. read more

This location offers fast and reliable service. Could use some work in the customer service department but that isnt saying much.

I don't normally complain about food but I went to this KFC today and it was not good the lady tried to over charge me I come here once or twice a week because it's not far from my house but today the chicken was over cooked and it had and after taste they seem to have a problem with their new employees or something with the amount of people that go their it seems like they would be more on top of what they are selling people read more

BUY at your own risk. I was there a few days ago. Tired from work and did not want to go home and cook. I ordered at the drive thru and i ordered the 5.00 fill up. I get to the window and the lady tells me 6.50. I asked her how do you get 6.50 from a 5.00 meal. She said at their location it is 5.99. I was out done. Seeing that this place is directly across the street from "STUB HUB" where the football games will be played this year. I feel they are price gouging. If they advertised 5.99 that would be somewhat okay. But you should not use the corporate advertisement of 5.00 and charge people 5.99 at the window. I'm glad I didn't order several items and had a family to feed. I would not have known i was being over charged. I called the corporate office for KFC and the person that took my complaint stated nothing may come of it. I was out done. If you are independently owned and charge higher prices, then you should ADVERTISE your higher prices. I'm just saying. ! ! ! ! :-( read more

I pass by this KFC on my way home, so I decided to give it a try - BIG MISTAKE. It was 6:20 PM, but everything I bought (except the drink) tasted stale/old - EVERYTHING (all 3 pieces of chicken, every single potato wedge, and even the biscuit). How is that possible? It takes a long time for a freshly made biscuit to get stale - a LONG time. I can't help but wonder if that food had been sitting there since that morning - seriously, it was hard and none of it was fresh. I won't make that mistake again. KFC needs quality control. read more

Lived near this KFC for 10+ years and the service has gotten worse over the years. The food is ok and convenient but the employees always give me a mix service. Sometimes they are very nice and other times they are rude. There's this one older Mexican employee whose been there for years and he's ALWAYS nice. Sometimes he would even give me an extra piece of chicken because he knew me. Otherwise, everyone else is just eh. Food can sometimes be cooked to perfection and other times just ok. read more

Wow..just wow..smh..I go and order some food here a few days ago, & FINALLY a lady comes up (very mean looking!! By the way...) and just stares at me..no greeting, no Friendly smile..nothing..(she is clearly in the wrong field!!-not everyone should work in the customer service field) So she stares at me and finally says "What do you want?!!" Again, VERY RUDELY...I'm like okay...and I begin to order. Her vibes are so off..I honestly didn't even want to order anymore but I promised my kids some KFC for dinner. I placed the order then she just walks off...so I asked another employee who was the manager and to my shocking surprise, yup..you guessed it..SHE WAS THE MANAGER!!! Can you believe it?! Someone like her is "running" this place?! Majority of the employees seemed so much nicer than she was..i feel so bad for them that they have her as a manager. These two young men and lady, all employees are so sweet. (Been here many times) I wish I would of caught their names, but the girl was medium height, on the shorter side, lol, w/a cute little pit bull dog on it and the guys were both slim, one tall, one a little shorter, a black guy and a white guy..they were all 3 very kind whenever I'd come in w/any questions and giving me my food. They helped me before and I never had an issue before..i feel bad for leaving a one star review but it's honestly just because of this "manager". She needs to be relocated, or demoted. If I go there again and see her..I refuse to purchase anything. Her name is Patty..aka "The manager who should not be a manager..." I'm sorry KFC, but who hired her?? I think it's time to put her in a back office and not let her speak with customers..oh and btw, I speak Spanish but I choose to speak English..& she apparently didn't even understand me much! I'm surprised that they have a manager who doesn't speak English well enough to understand when customers are placing orders...I've literally been coming here for years & never had any problems before until recently...Seeing her face, makes Popeyes a LOT more appealing okay. I'm done.. read more

I've been at this location 4 times at noon. First 2 times I went inside and the rest I drove thru . Only the first time was good ( 1,5 years ago). I went there 2 times within a month. I'm not sure they did forget or they did mean to do it, I did not have any Coleslaw Recipe in my dishes (2 times drive thru). Even the dish did look like shit. I found 2 long hairs which wrap around the breast, was about 5 inches. I am so easy, I usually do not care about small thing such as hair, less ketchup, no crispy when I want, waiting too long... I'm not racist but this place bullshit... read more

Word of advise DO NOT go to this KFC. Chicken strips were cold and the coleslaw was warm the best part of my meal was the drink. DO NOT GO TO THIS KFC. read more

The fucking worst place ever! How are you asking cars to pull over to the side for their orders but there's no guests inside nor other cars in drive thru and why is customer service horrible read more

I come here about once a month maybe twice and I've never had any complaints. Staff is nice and food is always good.

My first bad review. If I don't like a place I usually just keep quiet. But this time I can't stand it. My 6 year old son and I bought a 2 piece box for him, took it outside to eat, the wind blew our box on to the floor with one or two child bites out of it. Asked the manager if there was anything she could. Her response was it wasn't our fault. Now I know that, but I've been in the food biz for a long time and that is just straight cheap and horrible customer relations. Dang man. read more

Every time I go to KFC on 18401 So. Avalon, Carson, CA they are always out of crispy wings. Why are you advertising crispy wings when you never have them. read more

Original recipe still my favorite. Chicken, mashed potatoes, gravy and mac n cheese usual KFC quality; unfortunately I ordered legs and thighs only and got mixed. Not a fan of white. Seems this has gotten fairly expensive the last few years... read more