I didn't plan to stop at Biscuitville, but I ended up in a turn-only lane because I was not…read morefamiliar with Fayetteville and was in town to visit the J. Cole Mural. I was just going to turn around here. But I liked Biscuitville in the past, so I decided to go in for a biscuit and tea. I did go inside as I was unfamiliar with the menu. Service was friendly, and I was back on my way in just a few minutes.

Food was hot, fresh, and served timely. Service was friendly. I'm never disappointed when I visit…read morethis location.

Got two burger trays with sides. Everything in the order was correct. The food was amazing, and the…read moreemployees were on top of their game. Long line but got the food in a timely manner.

Visited Cookout while in North Carolina and ordered the double burger with chicken nuggets and hush…read morepuppies. Instead, I was given fries, but I didn't bother going back since the person who took my order came off as pretty rude. The burger was just okay--the bun felt a little stale instead of fresh and soft. The nuggets, though, were really good, and even though I didn't order fries, they turned out to be decent. I did try one of my friend's hush puppies, and those were fresh and delicious, so I wish I had gotten the right side. For the price, Cookout definitely gives you solid portions. I wasn't expecting a 5-star experience--it's fast food after all--but being polite and getting the order right should be the basics.

I placed an online order at the Bojangles located at 108 Rowan Street at 6:11 p.m. and received a…read morenotification at 6:15 p.m. stating that my order was ready. Naturally, I foolishly believed this meant my food was actually... ready. I went through the drive-thru, where the young lady at the window asked me to pull forward because the order was not ready. I parked behind another vehicle that was also waiting for food. While waiting, I observed two employees entering the building. One young man was wearing a Bojangles shirt decorated with what appeared to be flour, grease, and possibly the struggles of an entire shift. Another employee, identifiable by very large eyelashes and a hairstyle with two puffs, spent time chatting with people in another car before returning inside. After waiting approximately 20 minutes, I went inside to ask how much longer my order would take. Around this same time, the people the female employee had been socializing with placed their order. I was told my food would be "another five minutes." I agreed to wait. However, I then observed the employee with the large eyelashes preparing food for her friends/family first and apparently not charging them full price. It was disappointing to watch paying customers sit waiting while VIP Bojangles Family & Friends Service was operating in full effect. I also spoke with two other customers who stated they had been waiting nearly an hour for their food. To make matters worse, I observed the same employee handling both money and food without washing her hands in between, which raised serious concerns about food safety and sanitation. By this point, approximately 45 minutes had passed, and I requested a refund for my $31.07 order. No one apologized for the excessive wait, acknowledged the inconvenience, or seemed remotely concerned about the experience customers were having. Even processing the refund took an unusually long time. At that point, I gave up, stopped by the grocery store, and cooked my own dinner -- which somehow ended up being faster than "fast food." Between the poor customer service, unsanitary food handling, favoritism toward friends/family, and lack of management oversight, this was one of the worst restaurant experiences I have had. I did not eat the food and will not be returning to Bojangles.

From the owner: Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary…read moreIced Tea® and all the classic Southern fixin's for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you're craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

As expected, any fast food on grove street is generally a waste of time and money. I was desperate…read moreand in a rush one day so I make the mistake of going to this McDonald's and ordering CRISPY McGriddle. I even stressed to the lady, I said "the crispy patty not the mcchicken". I knew to stress this point because the employees here are generally pretty slow. They've gotten my order numerous times in the past hence why I avoid them. I pay and the lady says if I want a receipt go to the next window. At the next window I get my food. I asked for a receipt and she said she put it in the bag and I'm the rush I'm in I just go. Later open my bag to discover gross ass mcchicken patty no receipt. Service rude start to finish. Stay away from this dump so they can finally shut it down.

Me and my cousin waited a whole hour and 20 minutes just to find out they didn't even make it so we…read morewaiting an hour and 20 minutes for no reason

The manage has the worst attitude in the world and is very clearly racist. Never even looked at me…read moreas I was ordering after I stood there for a couple minutes waiting even though I was the only customer in the store. Gave me the fries that looked like they'd been sitting there all day. Asked for a honey mustard and she basically yelled at me as I was walking away that sauce was 42 cents (apparently this is the only bojangles in the world that does this) and then didn't even come over the register so she could rob me for a single honey mustard. Hopefully the owner gets this and finds a new manager! She also had her belongings spread out in the dining room like it was her personal house.

Long wait and the people there have terrible attitudes. I ordered my food an hour ago and they kept…read moresaying it was about to be ready. Hardly anyone was there. The environment was very neglectful and nonchalant. I hated it.

Enjoying a tasty thick mocha milkshake for the evening! Thanks for the warm welcome and welcome…read moreback!

Terrible service. Bathrooms were "out of service" due to a flood but the employees were using. Two…read moreemployees one was the manager in the dining room making jokes while the one drive thru guy (only helpful person there) was wrong drive thru and the taking inside orders. I left after waiting inside for 5 minutes. Not to mention the lack of cleanliness at the fountain drink area. Spills, trash and scale in ice make. Just wipe equipment down once and while and this doesn't happen. No leadership and lazy workers (except one plus cooks). They will be out of business in a few months.

Joe ordered a crispy chicken sandwich and two junior frosty they had us pull up after we waited and…read morewe waited over 20 minutes and they excuse was they had to cook the chicken and the sandwich is soggy and my daughter started crying terrible I must also say there was two employees sitting on their phones

If I could give it 0 stars, I would. Worst Wendy's in Fayetteville. My burger was pink!…read moreUnfortunately I didn't realize until I got home. I called and told them they hung up in my face. Very rude, no manners. I called 3 times back to back, when they finally answered they kept saying "what" like they didn't understand English and I know good and well they do. Never again