I have always loved this restaurant and this location doesn't disappoint! The subs are so good. My favorite is the hook and ladder. My husband likes the Italian sub. The service is great. Family friendly and clean restaurant. They also offer delivery which is great! read more

I've ordered from here for uber eats and every time they prepare an order, they don't secure the bags for delivery. They always put them in the smallest bags and then the containers are open. I'm sure I'm not the only one who would worry if these were contaminated for any reason. Also I put in the order for side of pickles and they're always missing. Terrible, I didn't bother for my several other uber orders but this time I called to inquire why this happens. The man I spoke to wanted to use "being busy" as an excuse. They're too busy to make sure our orders are secured for strangers to deliver our food and to make sure the orders are accurate. read more

Firehouse Subs - Sandwiches Near Me - Fayetteville, North Carolina

I experienced racism. The lady told me that the veteran day special buy one get one free deal. Has ended when it's clearly an all day situation. I said I would still like to order a sub she walks away. Like she had something to do. Blatant racism, and poor customer service. I will never eat here because I know my sub would be made with hate. read more

Honestly deserves a ZERO due to the individual or mngr in charge today Saturday November 29th, 2025. I have already contacted corporate on this visit. Basically told in a rude nutshell, that the order I placed on the App at 7:13 pm, could not be fulfilled regardless of the fact I supplied 2 order confirmations as well as proof Firehouse received their $ out my bank account. JOSE , individuals name was the rudest, unprofessional employee I have ever encountered in my 52 years. Stood around for over 30 minutes asking if my order came through yet to be shrugged off repeatedly by Jose that it's not his fault my order hasn't come through, that it's my responsibility to call Corporate. I have already been in touch with Corporate. I get technology can be lagged but to be so rude and not try to fix this issue while I furnished my confirmation receipt as well as me asking questions inquiring if I should wait was completely unacceptable. I hope this location on 5590 Camden Rd has cameras to pull to see his outrageous behavior when I was simply concerned on how to fix this as I was now having to dispute my bank card charge from FH since we never received my order even after still waiting over an hour since we drove so far to this location. Never Ever Ever Again will I return to this location nor will I recommend. We will gladly drive from Raeford to another FH location. read more

whhhhewwww excellent service and food!!! the atmosphere was excellent.. quiet and inviting read more

Firehouse Subs - Sandwiches Near Me - Fayetteville, North Carolina

We love going here because the subs are always good and the quality is excellent. Well worth the money. read more

Love firehouse, not this one, by the attitudes. Both times I have been recently on my birthday they wouldn't give me my free sub when my app clearly was messing up, I let it go. Today I ordered and the woman was clearly not made to take phone orders with the lack of volume, care, and tone! My boss went inside and even said she had no cares in the world to give him our food just sitting there. read more

I had wanted to try Firehouse when I first saw it in Sanford, LOVE the idea of two firemen starting a business and have heard great things about the subs so as soon as I figured out there was one in Hope Mills I made the trip over for dinner tonight . The place is really cute, decorated with Fireman's tools, hoses and uniforms, many photos of firetrucks and firemen all throughout. Tonight they had a 95 Health Score rating posted.... for a new place... well I don't know it could be a number of things.( It looked really clean in there) I ordered the Number 3 in a combo (with chips and a drink}. The cups are very large, more like a HUGE drink at Taco Bell, I am not a huge fan of the "magic coke machine" that dispenses up to like 400 different drink possibilities, but OK I'll play along I made up a coke Zero with Lime and Vanilla. The food- Ok the sandwich was a small french roll with a very small portion of corned beef and pastrami but it was hard to taste either one because it was shaved and so skimpy that there was no definition between any ingredients I was not sure if the white stuff was mayo or provolone very thin layer. The lady asked me if I wanted mustard and mayo I don't think it had any the bread was white and mustard should have at least colored the bread. In other words $9 for a sandwich meal here when $8 will get you a LOADED sandwich at Jason's deli there is NO COMPARISON to the portions on the Jason's Deli New York Yankee and the Firehouse New York Steamer sandwich here. My dinner companion had the Turkey Bacon Ranch and his sandwich had lettuce and tomato so I assume that is what made his seem so much larger because I looked at the meat and it was not very loaded either. *We are not ravenous eaters we usually struggle to make it through a sandwich at Jimmy John's and I have NEVER EVER made it through an entire sandwich at Jersey Mike's. The people working in there were nice and friendly. you place your order then they bring your food to your table but I think asking your first name is silly because "John" was called out and the worker walked all through the dining area looking for the right John. maybe table numbers? that might help. It took a while to get the food so go when you are not in a hurry or particularly starving. I am glad I ate lunch today or I would have been snacking before bedtime tonight. Bottom line : I have no plans to go back for now unless I am looking for a light meal and don't mind paying for the ambiance. As always I have included photos. Give them a try and see what YOU think. I might have to go to the one in Sanford to see if they pack their sandwiches. read more

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My favorite subs!!! Grab the Firehouse cheddar brisket- YUM!!! Added bonus: make your own drink using that cool machine that lets you blend dozens of flavors! Update: Still love this place! Everyone is always friendly & attentive. Don't forget to sign up for their rewards - I guess I go here often, because I have earned several free subs. read more

We always receive amazing service at this location. Our subs are made to perfection. This is a family favorite and our teens favorite location! Do yourself a favor and visit them soon. read more

My favorite and only sub I've tried is the Italian sub. The bread is buttery and sweet tasting. I like to try the different hot sauces. The Georgia Peach Valida Onion sauce is very good and one of my favorites. I was happy to see it here. I was able to find it on Amazon.com months ago. The sandwich is always good but I would suggest eating it in the restaurant because the pickles made the bag wet and the sandwich was heavy & cold (minus one star). read more

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You walk in the door and you're instantly at home. They are so laid back and nice. Very educated workers on the purpose of this company and the goals the company have. I enjoy knowing the backstory of businesses. Since Quiznos dwindled down in this area - this is my go to sub place over any other sub restaurant! It's fresh meat and you can tell a difference- trust me! You can stand and watch them prepare your sandwich if you'd like. Good selection of toppings. You won't be disappointed! read more

We used this location to cater my husband's Change of Command Ceremony. Joy was so professional and courteous. They bring everything that's needed...plates, forks, napkins, and a smile. She was on time and the food was awesome! I will definitely continue to use Firehouse for any catering needs that I have. I thought the pork and slaw sandwich was the reason I continue to come to Firehouse, however, it's the professionalism of the workers that keeps me coming back. Thanks Firehouse Subs!!! read more

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I love Firehouse subs but not this one. Multiple Sunday afternoons we have gotten take out and the sandwiches are never right. I only want ham, cheese, mayo and black olives on a toasted sandwich. How hard is that to make? I think they need better managers at this restaurant. Will take my business to another locations and see if they can get my sandwich correct. read more

This is my favorite sub place. While it may be a bit pricier than some, the taste is far better, and they always participate in local groups discount cards fundraisers, which gives you a free drink and chips every time you come in, so it works out and supports community organizations. read more

Ok, so Firehouse takes pride in building a Sammy, this location anyway. The staff are friendly and I've always had a good experience.

Always friendly service as soon as you walk through the door! The menu is rather large, and so much to choose from. You can pretty much get your meal any way you like it, and my current fave is The Engineer, YUM! The cookies and brownies are delicious and it's real nice to have a large soda selection. My fave is Rootbeer with vanilla. Maybe I'm a bit frugal, but it seems a teensy bit pricey for a sandwich. It tastes so good that I don't mind though! Also, you can ask to round up your order total to the nearest dollar and it goes to charity. If you like hot sauce, they have a ton to choose from to add to your sandwich! read more

First time ever going to a Firehouse Subs. Loved the variety of selections of sandwiches. Wish they had more bread options than just wheat or white, but the wheat was delicious. There was just so much turkey and bacon stuffed on the sandwich, it was worth the 9 bucks for the combo. The place was really clean and staff was friendly. They seemed a bit slow getting the food out, but no issues there. Will hit them up again when in Hope Mills. read more

I was sent here by my friend at work. I am usually skeptical but this place has the sandwiches on point! The people are very friendly and they explained every menu item we were interested in and it wasn't annoying to them, I even was just now helped by one of the staff! read more

This is my favorite place for subs, friendly and fast service and the food tastes great! Been at this location and always it was on point! I am done with subway! Cheers! read more

I'm a foody and this is delicious! I've been twice and customer service and food are excellent!

I always love the subs here, Hook N Ladder is still my favorite!!!!

Stopped at this Firehouse Subs for some dinner before a movie. The customer service was ok and the sandwiches were awful! My wife and I ordered the same sandwich (Turkey and Cranberry). What we received was unacceptable. The turkey was essentially mush smashed in between two pieces of bread. The level of quality at this place is disappointing low. For $20, I believe I paid for better sandwiches than the crap we were handed. read more

I'm pregnant and craving a special sandwich so my husband went to order it for me and they got my meat all wrong. I ordered a hero but wanted brisket, roast beef,and cornbeef They barely gave me any brisket. They gave me ham....a lot of it when I wanted corn beef and they didn't give me extra tomatoes or onions I was very disappointed but ate it anyway......check your sandwich before you leave this place if your asking for something off the menu I ended up with basically a ham sandwich with a touch of other meat ...but the cookie was amazing read more

My choice over Subway any day of the week! My typical order is the corned need brisket sandwich. Delicious! Staff are courteous and get your order out fast! read more

Firehouse is always a favorite in this house! We never eat subs from anywhere else! We usually get the hook and ladder and the Italian. We have never had an issue with anything wrong on our sandwiches and any time we venture from that order the food is still delicious. The food is always fresh and flavorful, the staff is kind and courteous (as well as helpful when asking questions about the hot sauce selection). We like to get different flavors of hot sauces (neither of us like hot, though we do like flavor, so we stick with level 6 and below) to try with our sandwiches. read more

Firehouse is the best place to stop for lunch when you are really hungry and you need a decent meal in a hurry. The food is great, I love the Hook and Ladder Sub. They make your order quick, I've never had a bad experience there. The veggies are always fresh and the employees are always friendly. read more

Sooooo good. Best sandwich place I've eaten at in a while. Meat tastes fresh and of good quality.

Great place never bad service or bad food. Love this place won't ever eat at another sub shop after eatting here

Me and my wife found out about Firehouse when we lived in Virginia about 3 years ago since then we have moved to Fayetteville, NC and needless to say we eat there ever Sunday. We love firehouse, best subs I have ever had and they are very consistent. Better than subway, or Quiznos. read more

I really enjoy their subs. I love how they are served hot, but if you are doing calling in for take out the bread can get a little soggy by the time you get home. read more

Went into Firehouse today for the very first time (6\15\2013@11:57:42 AM order # 19390). Will never go back there again. I ordered a #6 and my wife ordered a #1. Once our order arrived I took TWO bites of the sub and realized I didn't like the taste of it. I do not know if it was bad meat or cheese or what. I asked the manager (Toni?) if I could exchange it for another (NOT A REFUND) and she said no. I explained that I only took two bites out of it. She said it was not the policy of Firehouse Subs to refund or exchange. I stated to her that I am not looking for a refund just a different sub and I would settle for just a half. I had ordered a medium and still had the other half left. She again said no. My bill came to $18.11 and I couldn't even eat the food. She told me I had to purchase another sub and throw away the other. Well that was $10 wasted on my order. I will never go there again. read more