terrible the chicken was burned I asked for a breast, 2 thighs and 1 wing. I asked for 2 coleslaw and 1 mashed potatoe. when I got home as I said previously the chicken was burn beyond recognitio. I got 1 breast 1 thigh, I leg, 1 wing. yuck yuck. one person working the drive thru and working the counter also. so naturally the drive thru was waited on first. I would like to have the regional manager get a hold me. I want either what I ordered or my money back. it wasn't worth the money I spent read more

Service waited 10 minutes while the employee was working on the drive thru orders. Told me she be right with me. A man came up from the back and a new customer came in and started taking his order. I walked out. Done with that KFC location. read more

Total incompetence i ordered online for pickup to be ready at 5:30 pm the order was not finished until 6 pm I sat there for 1/2 hour . Also the woman who worked there was outside smoking instead of taking care of customers. Then my order wasn't complete. I went inside and told the manager. She kinda yelled at one of the workers who went odd dropping F bombs and using all kinds of foul language read more

Stopped this evening for my birthday and waited in the drive through for over 30 minutes. While I was waiting my the microphone box, the person taking the drive through orders left his headphone on and I heard him maki no fun of and using foul language towards the car that was ahead of me in line, at one time calling the customer a jackass. Once I was finally able to order, the same person told me the total was $19.98. After I got up to the window, he was trying to charge me $5 more than he said. I questioned this and instead of apologizing for telling me the wrong price, he started to mock me and call me names, one of them calling me a jackass as he did the man before me. I then asked for the manager and he said he was the manager. I told him he was a piss poor excuse of a manager and left. While sitting and awaiting I did notice that the store was very dirty inside with all the tables uncleaned. Also to even get into the store, the main doors were locked and the only other door you had to climb over two feet of snow. Can't say anything about the food as I did not get any and will also not return. If someone from the store actually reeds these, this incident happened on January 31 at between 7:15-8:00 pm. read more

The one employee was nice but the rest of the experience was a Dumpster fire. The bathrooms are filthy. This is a relatively new restaurant but the bathrooms look like a gas station bathroom off the interstate from the 70's. The order was incorrect, other employees were on their phones. Another customer got all the way home with his order and he had to haul his entire bucket of chicken back to get the correct order. And for the majority of our time here enjoying all this the music they were playing was all static. I really would not recommend coming here. read more

I usually don't complain about a thing but this whole experience sucked. I had a long day at work, getting ready to watch this Tyson fight. Been thinking about KFC Coleslaw all day. Go to this location on my way home. I dont go to a KFC unless theres traffic but they had it going on so I pulled up. I ordered a 4pc with coleslaw, a diet coke and a side of mashed potatoes. Girl at the window with the pimple patches all over her face doesnt say a word to me the 3 times we interact. Its whatever. Work sucks, I get it. Drive home. Open my box and the first thing i see is two sides of potatoes and NO COLESLAW. Heated at this point because the whole reason I went there isnt even in my order. Then I turn my attention to my 4 pc of chicken. Nah . My 3.2 pieces of chicken. The wing I can cover with my thumb. It looks like it belongs on those KFC Crocs! Double heated now. Took a bite of this chicken and I swear this chicken was alive when Mike went to prison. Lord they served me A CHICKEN MUMMY. Chicken so shriveled and dry I had to eat the biscuit for moisture. The potatoes were so old they had become one with the gravy. This for was for sure made hours ago. And I'm sure everybody else there had the same experience, but I'm the only one fed up enough to say something. This is my one legit meal today and this is how you did me. For like $16+ bucks on top of it? This is how you act?! This why most KFCs stay empty. Employees as warm as their 6 hr old chicken. It takes a lot for me to even think about acting up but yall earned it. Hope you get the business you deserve. read more

KFC - Chicken mummy. Nemo's lucky fin was bigger and badder than this thing. - Chicken Wings Near Me - Grove City, Ohio

After working at KFC for over two years my general manager was demoted to manager and transferred to another store after bring out store of the gutter. While our business continued to decline, more employees where hired. As more employees were hired employees I, worked less and less, I called in in to find out when I would be working next. I was told that they would call me back, guess what never happened. So I just went to work one day and was told that I was taken off of the schedule because they had too many people??? No to mention that while working I was threatened with physical violence called names, asked about my orientation. I came in early, stayed late made runs to the bank for change,pickedup and dropped off team members at home. Is this the way you treat you re workers. read more

The male manager with graying hair and a moustache is a total douche! I pulled up to the drive thru window and there was a "Let's Go Brandon" sticker on the frame of the window. I said something to the female that took my card and she giggled and walked away. The manager brought me my food and I told him about the sticker, and he laughs and says, "That's kind of cool." I told him that was highly inappropriate. Whatever your beliefs, keep them to yourself while you represent the company you work for. To top it all off the order was incorrect and the food was cold. And of course they didn't give a receipt. I called the customer care line and spoke to a nice man who said he would sent a report over about the moronic manager but also about the food. Guess what? Gave them a week and never heard a damn thing. What a shocker. Clearly they have no standards as to how their staff should behave. Won't be going back to this location again due to the trash working there. read more

Been there three times one at 11:30 Am and was told the drive threw was closed and I would half to come inside. Two other times was around 7:00 pm and was told they was closed for 20 or 30 minutes. Second time I asked why.. They told me they was on break. I know times is rough to find good help but they need to replace everyone in this store if they want to make a better profit. Will never stop again. Good luck if you do. read more

they make you pay extra for sauce that they won't bother to include in your order. really sucks when you're getting it delivered and are totally without any sauce. also... they never seem to be able to make a chicken little correctly?? I order them all the time and rarely get both pickle and mayo on it, tonight it had mayo but no pickle. this location needs to get it together. read more

I visited last night before closing. Even though they were prompt the chicken sandwich was actually two chicken tenders instead of a regular chicken and was mildly cold. I know people will say that they are the same but the chicken sandwich does have more meat whereas the tenders have more bread. The manager or employee that used to greet me hasn't been there in awhile so I'm wondering if it's a new crew because two weeks ago I visited before close and no one answered and didn't look like anyone was in. Place needs some attention. read more

Waited 20 mins for our food and then one of our drinks was flat. Do not recommend this kfc.

Went over there and had friendly service and chicken was looking great had my order ready in time and was very happy about it thank you

Would give 0 if I could. They have never gotten my order correct and I'm tired of getting bbq instead of buffalo chicken littles. So never again read more

Last time ever for this location and I will not go all the way down to 665. Please Popeyes do two things (1) get open Grove City needs good fried chicken for take out. (2) Do Not hire ex KFC employees from this store. We get our orders home and they are always wrong. Original instead of extra Crispy, and Thigh, wing ,and breast instead of the 2 breast and leg we ordered and was billed for. Or forgetting the biscuits or running out of chicken on a Sunday afternoon . We were hopeful because there was no line (no wonder) . 3 of the past 4 times order wrong, billed bad, but for a couple of dollars you won't go all the way back you eat what they give you and suck it up. NO MORE! We will wait on Popeyes now, or Chinese, Canes Strips, or PB&J on Sundays until then. Yelp would not allow 0 stars, KFC Stringtown you owe me now several dollars for the past few months of bad chicken, wrong orders, wasted trips. No I don't want a replacement dinner. read more

I mean, it's KFC......pretty standard. We ate indoors. Not so much about this location but KFC in general; the prices are getting bigger and the pieces are getting smaller. Honestly, Kroger chicken is just as good. read more

Went there to get the 16-piece bucket with the four sides and biscuits, when I told them that I only wanted to two breast and the rest leg and thighs I was rudely told that they can only do four of everything. And the make matters worse they had forgotten the biscuits. read more

do not go to this location expecting to get chicken after 6:30pm. I have seriously attempted 4 times over the past few months and each time I ordered an 8 piece bucket and they have came back with "we don't have enough chicken". I will never go back, there is a Popeyes right down the road and they have never ran out of chicken on me. read more

poorly run, poorly operated, terrible staff. should've known the second we pulled into the parking lot it wouldn't be good. the canes next door is a much better spot to get lunch. the environment itself is just not welcoming. read more

This is probably the WORST kfc I have ever been to. Stringtown Rd seems to employee the absolute worst for fast food. Not only is the staff rude, but the food is always subpar. ALWAYS. I live right across the street but I refuse to eat here anymore. Not only do I have to repeat myself a dozen times at the drive thru, but they're rude as hell about it. And they always get the order wrong in one way or another. "Lemme get a three piece combo with green beans please." "Did you say three piece with a three piece?" "No a three piece with green beans." "Sigh...a three piece with a three piece?" WHAT? "Let me get a chicken tender meal please." "Did you say a 10 piece meal?" "No a chicken ten-der meal." "So a 10 piece meal?" Seriously who hires these people? read more

They ran out of chicken? How does a chicken place run out of chicken? They close at 10:00 and it's 9:21, they turned four cars away from the drive through because they ran out of chicken? Or because it's 39 mins til closing time and they didn't want to cook anymore chicken? Things that make you go hummm.... !? Oh and they were laughing about it when they told us too. read more

So slow at the drive through. My goodness. Must mean works are even slower inside. It's called fast food. Won't go back to this one just because of how long it takes. Geez geez geez. Haven't done a one star review in a while. I feel bad but they didn't feel bad with us waiting in line. So nope. read more

I hadn't been to a KFC in years. My son and I had about an hour to waste and decided to grab a bite to eat. KFC! Why not?! Let me tell you why not! It was 50 degrees out that day and we had to wear our coats to sit in the store. I guess my first clue should have been seeing the employees in their jackets. I ordered popcorn CHICKEN. The very first piece of "chicken" I ate had absolutely zero chicken inside of it, zero. It was all breading and I had to actually spit it out. The subsequent pieces I ate had very very little chicken covered in thick layers of breading. Years ago when I used to eat KFC semi regularly, i have had popcorn chicken before and I had chicken in it back then. We had potato wedges and they were very good. Having said that, I will likely never go to KFC again. Certainly I'll never go to this KFC again. read more

Last night October 2nd, 2020 was pathetic, long lines in drive thru, running out of chicken every 23 minutes. The manager was Cheyanne she kept bagging wrong orders, running out of popcorn chicken, stale fries and no hold times on the chicken that was new or freshly cooked, dishes upon back table, inaccurate counts of inventory. She is outside smoking ciggies returning to the line not washing her hands from nicotine on them and making customers food, the employees on the line eating popcorn chicken and crispy strips in plain site and always short for an order. The cook Alliya dropped a tray of freshly cooked chicken on the ground and kicked it under the line, they are on their cellphones instead of serving customers. Only 1 person doing everything to help them all night, taking inventory, assisting with bagging and trying to get food out to customers who were waiting for their meals.. Every day its the same thing the person on drive thru rebecca was on her phone not paying attention to minutes of service to the customer. Being rude, eating in plain site pulling up more than 2 cars with more than 7 minutes holding. ! person doing mashed potatoes, mac n cheese, coleslaw, popcorn chicken, crispy strips, shift change, inventory, washing every dish, pots and pans in site, dropping and cooking chicken and trying to bag meals and get them out to customers without delays. The District manager needs to spend a night observing this rude service crew, who dont have any customer service training and seem to be time wasters. All the chicken were dried out because the cook over-breaded the crispy chicken and yet they tried to serve dried chicken and hard biscuits. Every order at this store were all wrong or missing something from the order. Customers complained everyday to the GM about lousy service from the night crew with this Cheyanne person, she is so rude to them. read more

Went through the drive thru a couple months ago and got nothing of what I ordered. Must have gotten someone elses order. So, I called the store and spoke to a "manager ". Told her what happened but that I could not come back in that night. She said she would mail me a voucher for another meal. She took my address and I waited. It never came. I called a few weeks later and spoke to another "manager " . This one apologized and took my address and said she would send the voucher. Nothing ever came. I just let it go at that point. Very sad to have been lied to twice by two different managers. read more

Absolutely terrible (and scary) experience! My dad went there and ordered a 20 piece bucket (through the drive through) only to get home and find that we were shorted half of our chicken. He called KFC immediately and spoke with the manager who apologized and promised to refund our money or give us more chicken if we came back. Upon return, the manager was no where to be found - were told by staff that the guy we spoke to was in the back, but wasn't the manager. Some woman proceeded to state that she was the manager. While calmly explaining to her what happened, a guy from the dining area approached, got in my dad's face and threatened him. After a verbal altercation inside the restaurant, my father left the restaurant and, while in the parking lot, called the district manager. When the guy from inside realized what my dad was doing, he ran out of the restaurant, ran to my dad's car, banged on the window, and told him he would "kick his ass". The district manager informed my father that the guy did not work at the KFC and had caused issues previously; she went on the share that he was banned from the restaurant. After confirming that the guy was in the restaurant at that very moment, the district manager stated that she needed to hang up and call the police. What a horrifying and scary experience. We will NEVER go back! We did get our money refunded. read more

Not sure if this KFC has new management now, but I had a WONDERFUL experience. Ordered chicken tenders meal through the drive thru. They had to make some which may seem annoying, but I mean 5 minutes and you get fresh tenders!! Plus they gave us a free soda and cake for the wait. All the food tasted great! Best experience I've had there by far! read more

I have been here a couple times, but usually go inside. I went through drive thru the other day and inside is way better. The person inside was very helpful and friendly offering his customers undivided attention and never shorting me on anything. The person working drive thru was pre-occupied with a conversation with a coworker and I know this because he forgot to turn his head set off. We asked a question about the sauces and he was not thrilled to have to answer that question. When we placed our order of 6 wings (not me people I just can't imagine they would be good.) with the creamy buffalo sauce and I got the loaded famous bowl. When we got to the window the man comes to the window and says "ok so tell me again what you ordered?" This indicated to me that while he said we could go on with our order he went on with his conversation. So we proceeded to repeat our order and pay him and wait for our order. We got home he had no sauce and as I guessed he did not enjoy the wings. My loaded bowl had good flavor, but too much potato and not enough sauce. We went directly home and it was tepid at best and we aren't far from there. Check your bags before leaving folx! read more

Waiting 20 minutes for my order tonight at the drive thru. Will never come here again.

My husband loves this place so he picked us up some chicken.. food is ok but I happened to look in my drink cup after have drinking it for a while and found a dead fly! Will NEVER be going back. read more

Just came back home from getting take out (drive through) - The person who helped me was James - I don't know if he was staff - management or owner but he was so helpful - answered every question I had about upsizing my meal and whether or not they had their pot pies back (seasonal I thought). I would have given them 5 stars on this visit but they forgot to give me any of the honey mustard sauce that I'd asked for. read more

Very slow drive thru. I hate to be that person but people should at least have an understanding of the English language if they are going to be dealing with the public over a speaker. read more

So we have been to this KFC on multiple occassions and no kidding they are constantly out of chicken. Went this past Friday to order 12 puece meal - no chicken so left and went to Fazolies. Tonight tried to go again and guess what "no chicken". Really - a chicken establishment with no chicken. We like KFC and always order family meals cause we're a family of 6. We even called and complained this past Friday, but apparently they arent worried about correcting the problem so going to post this everywhere we can. I couldnt imagine going to Wendys and them saying - oops sorry were out of ham urgers and it'll be a 20 minute wait. Just wish someone else would take over this place as no popeyes or other KFCs close. read more