My time at this location was very pleasurable! There was a miscommunication of our order and Frenchie was able to assist with the errors in our order and even fix the bill. He was very polite, understanding, and swift to assist us in enjoying our experience and meal. The food was really good, hot and fresh. The restaurant was also very clean. Evan at the register was also kind, warming, and patient! Thank you KFC for an awesome lunch and time! read more

Land o lakes kfc Chicken was old and hard What a waste of money They should discard old food instead of serving it to paying customers read more

I don't think I'll be back to this location. came to this location Saturday afternoon. It was pouring down raining, so I went through the drive-thru to order. I rolled my window down a little bit to hear for the person taking my order. After about 3 minutes of waiting at the speaker in the pouring down rain, someone finally came on the speaker. I could barely hear the guy and asked him to speak up cause I couldn't hear him. I ordered the 16-piece family meal. Once I went to pull forward to there was 2 cars in front of me, and it took 21 minutes before I finally got to the window to get my meal. The sides were supposed to 4 large sides and 8 biscuits. When I got home, the biscuits were not with the order. The sides were not large sides either they were medium. The side were supposed to be 2 mac & cheese, 1 coleslaw and 1 mashed potatoes. I tried calling the store but no one answered. To pay $56 dollars and not get the whole order and to get medium sides is a little irritating. The food we did get was good, just would have been nice to get the whole order for the price I paid. read more

Just good food here. Love the fried chicken when I'm in the mood for it and I think I'll send customers there when I get a chance to enjoy it. I'm thankful for this company the service is great. The environment when getting food here odd great and they get the food service business. Thanks receiving another great food service experience. Had tenders today from here. read more

The drive-through was a nightmare. They make you wait forever to order and to get your food. Several people waited and then left before ordering. read more

This is about as average as a KFC experience that you can have. It wasn't "blow you away" awesome but neither was it terrible. I decided to go the drive through route when I went because I was short on time. I do have to say, I went through the line fast, they got my order right, and the person taking my order was very friendly and courteous. Definitely helps to contribute to a positive KFC experience. As far as the food goes, I went because I wanted to try the new Nashville Hot Chicken. I went with the 3 piece tenders meal. I do have to say, the tenders were of a decent size. Not too heavily breaded and were decently moist. However, it was on the greasy side. It almost seemed like the tenders were dunked in chili oil instead of having a real hot sauce. Might be a recipe they need to go back and look at again. Overall, it was a decent meal. But I so agree with other reviews, this place needs a major overhaul and remodel. With competition up and down the street rebuilding their stores, it's a good time to consider an upgrade or risk being left in the dust. read more

KFC - Nashville Hot Chicken Tenders - Fast Food Near Me - Land O' Lakes, Florida

today me and my family went here to get some kfc as someone normally would, and so we ordered a 16 pc family meal and when we got home to eat the chicken, it looked old and dry we tried it and the chicken was really chewy not the good chewy but like gum chewy and it looked disgusting read more

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I was a little nervous with our decision to eat here after viewing the low ratings but we were very happy with the service we received and the delicious food. We have not eaten KFC in probably 5 years after a bad experience at another location but when the hubby requested it...I obliged. We ordered a 16 piece meal with mashed potatoes, Cole slaw, macaroni and cheese with biscuits. Food was great...I forgot how yummy their Cole slaw was! Biscuits were amazing and everything was delish! Highly recommend giving this place another chance if you've not been in awhile. Five star service and 5 star food (for fast food). read more

So yesterday we were busy so i did uber eats delivery. My order arrived and they did a great job of sealing the food. However what they didnt do was give me the right order. I asked for a 3 piece all white meal. what i got was a 3 piece dark meal. Today i went into the lobby and try to talk to them about the mess up. They just kept saying that no food no refund. I kept telling them it was yesterday. they asked did i eat it i said of course i did. And they said sorry, nothing they can do without the food. I explained to them that i did not want a refund in fact i wanted to order food again but did not wish to be upcharge for white meat. Thats all i wanted they said call cooperate and their attitude was Bye. I will never go to KFC ever again. They are not the only place that offers chicken. read more

I'm always happy with KFC they get you through the line I had the new nuggets and they were good

We stopped by to grab a bucket of original chicken at the spur of the moment. Not a good decision. The chicken was extremely dry and the breading was very greasy. I have not had good luck with two KFCs in a row. It might be time to move on from this chain. Plenty of other restaurants have better chicken. read more

Tried the chicken wings today, If you like the hot sauce pored onto them then order them. Personally I don't know why I really went there when across the street there is a better place for wings where they atleast try to do do it right. read more

KFC - City Wings - Fast Food Near Me - Land O' Lakes, Florida

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The young girl that works the drive-thru with bad teeth and brown hair. Is very rude and did not give me the condiments that i asked for. I will not be going back. After being treated so rudely. I have been going there for many years. read more

The chicken sandwich was sitting for some time. Not very hot. The fries were not hot. When asked for new fries. The cashier dropped the fries from my carton back into the fryer to absorb more cooking oil and the finished product was very greasy. The DT cashier and the two production people were on the cell phones when not waiting on customers. I don't think it's an acceptable practice to put fries into the fryer once they go across the counter. Food safety concern. read more

A few months ago this rating would have been four stars but then this restaurant removed the hot wings from their menu, which was my go-to meal at least once a week. I got them unsauced because the spicy coating was plenty spicy for me. I have tried their 4-wing meal, both original and crispy, but they're not nearly as good and I don't think I'll be getting them again. In fact, I doubt I'll be visiting this particular restaurant again. read more

If you order to go or pick up, make sure you open the bag/box and check. We got a bucket of hot mushy chicken. Absolutely no crisp. Just soggy coating. And we were there within 10 minutes. I guess they count on people not checking. That's what I get for not checking before I left the store. read more

The food was actually pretty good, however the customer service was subpar. During the initial drive-thru order conversation it was mediocre then after I asked for a jelly packet the cashier didn't seem too happy about it. Not sure what happened during the entire transactional process on why she did not have a very friendly disposition. I probably will not visit this location again (at least for a long time- unless I'm craving their biscuits. Which is my favorite guilty pleasure here) as I just stopped by purely out of convenience. I have visited this location in particular two other times in the past and somethings have not changed: The outside aesthetics of the restaurant is not favorable, a fresh coat of paint and new landscaping would spruce it up a bit. I did not go inside as the dine in area was closed during this specific visit. The price of the combo was about $6.49 which I do believe was a good price. I ordered a strawberry lemonade for my beverage and it looked watered down because it was so light in color but the sweetness from the strawberry mix and the tartness from the lemon mix was a good taste. All in all, give this location a try if you're in the mood for KFC based on the history of the overall food quality as a brand. This is one of the only locations I know of nearby in the area. Cheers to those buttermilk biscuits (with grape jelly)! read more

Decided to spray a ton of cleaning fluid on the floor around the food. Complete disregard of food safety. Cleaning fluid splashed onto food. read more

KFC - Fast Food Near Me - Land O' Lakes, Florida

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I don't understand the low ratings for this KFC because my experience was exceptional. This was my first time visiting this KFC location but it definitely won't be the last. As soon as I approached the restaurant, there was an employee outside who greeted me. At the counter I received a second, very pleasant greeting. My order was taken, and in less than 2 minutes, it was ready and handed to me with a smile and a "Thank you". It was about a 25 minute ride home, yet when I took the food out of the bag, everything was still nice and hot. Every item we ordered tasted fantastic ... the perfect KFC flavor! We ordered a chicken pot pie, and several individual pieces of chicken for the next day. We enjoyed everything! read more

A clean store a good crew and well prepared food a little pricey compared to Most fast food establishments but how can you resist the mashed potatoes and gravy I usually choose the chicken bowl all the essential vitamins and minerals a growing boy needs all in one bowl lol read more

KFC - Chicken bowl for the win! - Fast Food Near Me - Land O' Lakes, Florida

I cannot brag enough about the customer service and courtesy of the entire staff at this location!! You can hear their smile through the intercom and everything is served fast and fresh!! Five stars to the entire staff and whoever is training at this location needs national recognition!! This is my seventh or eighth visit and every single time has been an enjoyable experience! read more

I'll agree with other reviewer's this place really needs to be remodeled or use their drive-through service and they were prompt courteous and quick and the food is good so kudos for that but let's address the place up a little things would be much more enjoyable read more

KFC - Nashville hot tenders . Blaaa - Fast Food Near Me - Land O' Lakes, Florida

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The food here is great, always hot and fresh and tasty. Never had a bad experience with the food in the years I've been coming here. HOWEVER, I'm deducting 2 stars because this location is in DESPERATE need of a facelift. The building and furnishings are so outdated and just generally run down that this needs a full gut or a tear down to build the newer updated stores they're putting up now. I don't know when this place was built, but it needs updating. read more

Very dirty and unorganized but the food here is still good. Service is hit or miss. This is the only KFC this far out so if I want good chicken this is where I go. They need to get a Popeyes out here to make them up their service and restaurant appearance. read more

Cashier was very nice but that's where the positive experience ends. I ordered 2 of the chicken & waffles. Paid $7.50 each. Then ordered 2 other meals and biscuits. I didn't check the bag before I left. They left out one of the waffle meals. An annoyance but we'll make do. After several phone calls I finally got someone to answer my call. They would not credit my card or notate that I'm owed a meal unless I came back that evening. It's s 35 minute ride on a Sunday night. I asked if I could come in at the beginning of the week for my credit. I was told it's up to the manager. Really?! Well instead I've just put a claim in with the cc company and my whole order will now be on hold. Small mindedness. Most likely we would've gotten the meal that was owed us and then another one for my son. Obviously poor management. read more

Sadly, neither corporate nor the restaurant care about the food quality. Corporate 2as not even going to tell this restaurant about my complaint. KFC at ALL locations has lost my family's business due to the fact that corporate did nothing, and the owner never contacted me. Very sad. I was not compensated for inedible and inferior food, and we are done. I would give -10 stars to this location and zero to corporate for their unprofessional handling of my complaint. read more

Is fast food really that complicated? Ordered food through drive through. Missing chicken? Yes at a chicken place! This KFC always has a help wanted sign. Pretty much sums it up read more

I just went through the drive-through I haven't been there in a very long time. They were very accommodating excellent service and the food is great read more

Do NOT accept your takeout order without checking it first. You can't see chicken in this store, so you don't know what your getting before it's bagged. Crispy and extra crispy was soggy and extra soggy when we got back to hotel only 1.5 miles away. I'm sure if we ordered for eat in, it would have been better. read more

What can I say? Sucks a dick. I paid $11 for a three piece chicken meal that apparently is supposed to fill me up, but I suppose I ordered the three piece embryo meal. I take shits bigger than the amount of food they gave me. Got my order wrong twice, and was hit on by a lady who only had three teeth. read more

This place sucks. I walk in and order a 12 piece meal and they tell me what sides I am getting. Mashed potatoes and colslaw. Well I didn't want either one. I point out to the lady it says 3 large sides and she tells me it's more money. I will never stop here again. That has never happened to me at KFC. And I do buy a lot of KFC. They just lost a 30 dollar order. read more

This particular KFC gets one star only because I can't give it zero stars. How is it that the last three times I've been here over the last couple months there is no extra crispy chicken? YOU'RE A CHICKEN RESTAURANT! Also my container of green beans was mostly water this last time. Every time I come to this particular location it's always something and it's always disappointing and on top of that the customer service is always awful. It seems the employees are miserable and go out of their way to be rude. I kept going to this kfc because I love kfc and it's on the way home but never again. "Keyla" working the drive through window needs to learn some respect and some manners as well as some customer service. read more

Too many problems to note. Bad service; seem to be or are currently unavailable one type of chicken; missing item with drive-thru orders; the list goes on.... read more

I can't really rate or comment on the food, the front counter help seemed nice and courteous .. but my big disappointment is, how are you going to buy and be part of such a big franchise and still be so damn cheap and not accept American Express? Really dude?? All because you are to damn cheap to pay the credit card fee!. Really?? Really dude!?. read more

8 piece meal contained only 7. Normally I would say just a common core math problem, but from other reviews this is not a first. Foreign material(hair) in the mashed potatoes. Never again. Too bad as this chain is an old time favorite. read more

The worst KFC around!! They never get our order right and the manager is so rude!!! The food is good it's KFC but because of the staff and manager and the fact we never get what we order we don't go here any more! Let us know when it's under new management! read more

Ok, I was willing to give it another chance. I stopped by and I saw a better working team. Even the manager was focused and involved. The place was much cleaner and spiffy. I ordered the 8 piece bucket Original recipe. The worker pulled the pieces from what looked like freshly fried tray. I am thinking YAY! Now why is the mash the obligatory side to have? I asked to swap for spears and was told it was extra. I was like, let's not spoil this good moment and I said OK. No biggie. Got home and was ready for some good stuff, so I thought. So far, so good until I took a bite. Did someone at KFC change the recipe? I was looking for that Original recipe bite and goodness. What I got was so bland! It is like no one seasoned the chicken! Well I'll be a damn.... And the consistency was like boiled chicken, refried and breaded. Quality control is clearly lacking here. Kudos for the team, MEH for the chicken. Publix Fried Chicken still the winner! read more

One word: roaches. We saw two very large roaches in the kitchen. The food was ok, but they forgot parts of our order and the service was only ok. read more

Best kfc I've ever been to. Very clean, very friendly, always get my order right, and management is incredible. I drive 20 min away to come here ! read more

The decor is old and in desperate need of an update but the food is always consistent The chicken tenders are the best in the business and what else needs to be said about the taters? Just yummy!! Not good for you but OMG are they delicious the prices are a little higher than they need to be but it's a nice change read more