Everyone that works here either is legally identified as being mentally disabled, or they're all…read morejust completely dumb and lack the brain capacity to do anything more than work at this place. It's McDonald's, so you know what to generally expect and you know how garbage it is for your body, that's obvious. This all started with a double quarter pounder meal with a Coke Zero sugar. I get the food through a delivery service so I didn't see the inside of the place at this time, but it's pretty disorganized and tables have always been filthy. Bathrooms are the same story. The coke I got wasn't my Coke, it was actually a root beer, and also without a straw. So already I was frustrated. Then came the undercooked fries. Nowhere close to being the golden crispy that you'd anticipate. Everytime I've come to this location it's always been the same story with the fries. Always undercooked. Always. Then the burger. It was warm which I'd expect from delivery, but it was also... UNDERCOOKED! So somehow they managed to mess up my whole meal. Fries awful, drink wasn't what I ordered and lacked a straw, and the burger should've been used as a way to torture. The location has been awful for years, and it's clear there has yet to be any improvement, let alone the quality and such staying the same. It's actually gotten worse. This is one of the few times where everyone from the GM, all the way down to the window licker in the back doing dishes and taking out the trash needs to be fired and replaced. Save yourself the headache and frustration and find a less awful McDonald's at the nearby Victor location, the mediocre Farmington location, or somewhere else.

We only utilized the drive-through at this location, and things for the most part went very slow…read more Making it really reasonable, it's located right off the Thruway, which makes total sense of why it's slow while traffic is building up. That's one thing, but also maybe they're short staff for the majority of it, who knows? The staff though was very friendly and we didn't have any issues with ordering, but it did take some time for the food to come out, mainly because of the frappe. The person told us it would be a minute, but took longer than anticipated. No major issues, but an apology for waiting would have been nice. Our orders came out right, and by surprise, we got medium fries without ordering them, but I looked at it as a treat.

The prime rib was excellent. Service was good despite being busy. A casual, historic setting…read more Prices are moderate. Recommend.

My wife and I live for places like Depot 25. Way off the beaten path, an unexpected treasure. Not…read morejust food, but cuisine. Friendly staff, excellent food, excellent drinks, an authentic ambience. Perfect portion sizes. Outstanding French onion soup. The clams oreganato was out of this world. Fresh bread served to the table. Sausage with peppers and onions perfectly cooked, perfectly seasoned. Take 5 minutes to look on the walls to make you feel the history of this wonderful place. Photographs and drawings bring you to different time. Tiffany style lamps, sconces and brass chandeliers reminiscent of yesteryear's railroad industry, adorn this gloriously repurposed train station. Feels like a family run operation. We will travel to come here again.

I'm not a shake shack regular, and it's an interesting choice for a drive-through rest stop. They…read morehave a lot of seating. They have electronic and in-person ordering options and you can pay with a credit card with cash. All pretty useful. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.

Over $21 for a burger, cheese fries, and a soda. The burger was raw and inedible. The number on…read moreGoogle to call Clifton Springs Shake Shack is a 1-800 number for "Shared Services," who asked me for my social security number. Locals beware, this place will take your money and the food will make you sick. All foreigners welcome to eat here.

Update: They reached out, asked me for feedback and offered…read morefor me to come back. So I did. The experience was somehow worse! They got the order wrong, the fries were undercooked. One entire burger was missing. The root beer was still far and away the star of the show. Two strikes, I'm not sure I can stomach a third.

This place has came recommended by a friend, so I had to check it out . I love the 50s vibe . The…read moremenu was very familiar to another Rochester chain - Bill Gray's . I arrived just in time to get a root beer float for only $1.99 (available at 3-4pm daily ) I ordered a mushroom Swiss burger and an order of cheese fries . The burger was tasty but the fries were a bit of a let down for the price - not much melty cheese on them . Also , many of the tables were dirty - later an employee was cleaning them up so at least the dining room did not stay ignored . Overall , a nice spot for some casual food and drinks !

I do not understand everyone's love of this brand. But the food is ok in a pinch. And I really…read moredon't understand having them at rest stops on the thruway, where people can't get off to find somewhere open on a Sunday. I was here on a Thur and the service was fine, plenty of seating. Easy parking. Loosing stars for being closed Sundays in a place where the choices are limited.

After a long school trip, our group stoped at this rest area for some yummy chick-fil-A. To our…read morewondrous surprise we found Aaron. He was so polite and helpful; he made this supposed to be boring experience very enjoyable. He was also very inclusive and supported the wonderful month of pride we are in. Thanks Aaron!!! GIVE THIS MAN A RAISE.. shoutout to jennystreet

I visited Charlie Reidel's in Canandaigua today to purchase my dinner. This visit came two days…read moreafter a similar visit to one of those golden arch restaurants in Farmington where I was disgusted by the condition of the restaurant and the inattentiveness of the staff who spent most of the time chatting with one another while debris and food waste remained piled on the floor. After a ten-minute wait at this "fast food" site, I was out the door for the last time! My faith in the future was at least partially restored when I visited Charlie's. While waiting for my order - taken by a cheerful and engaged worker - I observed the workflow in the restaurant and was astounded by the level of effort and competence that I saw in that short period. Although everyone remained busy taking care of the counters and tables, cleaning, tidying up and refilling dispensers, I noticed one young lady who had clearly mastered the art of multi-tasking. While moving from one end of the counter to another to take care of customers, she grabbed a cloth and wiped down the counters on her way. During a few moments of available time, a broom appeared in her hand and the floor was swept clean. As I was observing, I attempted to identify a manager or supervisor and could not do that. That suggests to me that the culture at Charlie Reidel's has evolved to a point where these dedicated employees take ownership of and pride in their jobs. They don't need managers or supervisors standing over their shoulders to force the work to be done. Oh, the food was delicious too.

This used to be the best place to go for a garbage plates. Not sure what's going on but we have to…read moreplates put together wrong two different times. It used be that you would not have to check your food before you left. But I guess that might have to change now.

Great little place to have your basic comforts when you were younger. 4 of us ordered minus…read moredesserts and we had leftovers and the bill was $48 lol . Definitely worth the visit ! We will be back !

2 stars is being generous. We try to find the good to share about places and it was a challenge to…read morefind it here. The service was a bit snappy, not very pleasant, rolled her eyes at us. We ordered 2 large root beers with our food and instead were brought and charged for 2 large floats. They were ok, the ice cream didn't have much flavor, overall the root beer itself was nothing to write home about. The fish sandwhich was mediocre, the cabbage salad (aka cole slaw) was way overpriced at .75! It had no flavor at all. The onion rings were so greasy I couldn't eat them. The red hot with chili was very small compared to others we have had in this area this week. The chili was bland. The fries were the worst part - not only were they unseasoned, they were cold, and shriveled looking. We saw the good reviews here and were excited to try it. Instead we wish we had stopped at one of the other little local spots.

my chapula supreme was literally a uncooked chapula shell with completely different ingredients…read morethan what it was supposed to be. and the shell was holding ANOTHER taco shell of a doritos locos taco. Literally what the hell

Logan a manager from the store stated that if we are to slow why did I come to this store, as a…read moredoordasher I depend on stores to stay on time. This store is very bad with time management, getting your order out in a timely manner.

Worst service I've ever had. Employees don't want to be bothered with. We ordered breakfast fairly…read moreearly in the morning and found a GIANT WHITE HAIR in the tater tots. I went to exchange it and got an attitude. You guys have to be kidding me; y'all put a hair in the tots and I am the one who should suffer. They eventually replaced the tater tots but my appetite was gone.

Used the kiosk to order because there was literally two people working on a Friday afternoon at…read more4:00. ‍. Normally don't east fast food but the real chicken strips are fairly safe. Get on the highway and what do I have? Rubber nuggets. Can't turn around. Receipt clearly states chicken strips. So hot right now id call the fucking King himself and chew his royal ass!!! Who's running this place anyway. The two kids working? Wtf!!

Stopped in for dinner with my friends. Had about a 15 minute wait for a table of six on a Saturday…read morenight around 7pm. We sat at the bar while we waited and ordered a delicious pitcher of raspberry house margaritas. We were seated and brought fresh chips and salsa. Portion sizes are large! My steak and cheese burrito was so good and I had leftovers to enjoy for lunch the next day.

Wow. The wifey and I stopped here for a quick bite. Started with the guacamole, it was a huge…read moreportion, good, not great, but everything got better from there. The La Grandeza margarita was excellent. I got the birria tacos and a tamale and they were both fantastic. The tamale was soft and full of chicken and smothered in a mole style sauce. It was delicious. The birrias were crispy and the beef was tender and the dipping sauce was great. Not proud of this but when the tacos were gone I drank what was left of that birria sauce like I was downing a shot. It was soooooo good. All the people working here were super friendly. It's a nice little joint, cute but very casual. We will definitely be back!