Terrible service every time. The staff are super rude and are always forgetting something in my order. I get that during COVID, the lobby is closed for good reason. But Indoor dining (at the time I'm writing this) IS OPEN in LA County. They are the only restaurant I know of that has kept their lobby closed. If they forgot something in my order and I go to their front door, they will ignore you and send you to the long drive thru line that is currently extending to the street at dinner time. read more

zero stars i placed an online order when i got there they were all iut of chicken tenders!! the app needs to be updated read more

Very bad service wait over 45 minutes drive thru all they had was original chicken ordered hot wings drove up to pay I was told we don't have hot wings I left without dinner teller didn't even offer for me to order something else she just said I will remove hot wings from your order. This KFC is the worst I have ever been to in my life . I've been there before and every time something is not correct. I will not be returning to this place it SUCKS!!!!!!!!! read more

They were efficient. My order was made correct Even with this pandemic and a big line they were doing a great job getting everyone in and out read more

The girl working at the drive thru was just bad, she was literally screaming and was giving a nasty attitude not just that gave me part of my order wrong.management needs to step up. I gone here couple times and I wanted to give it a chance. read more

Do NOT go to this KFC. Drive the extra few miles to Lancaster. I placed an order on their website today at 4:30 pm for a 5:30 pm pickup. Paid $55 in advance. Arrive to locked doors and employees and patrons in a shouting match at the drive thru window. They prepared NO online orders, notified NO ONE, took the money and locked us all out. I have notified corporate and will NEVER do business at this location again. Do yourself a favor and keep driving if you want some KFC. read more

If I could give 0 stars I would. Check your order before you leave they always seem to forget an item or items. In my case it has happen more than once. Last time I come to this KFC. read more

Got my delivery order wrong. I didn't order legs and thighs. It seems like a simple request for a chicken joint, but this place missed the mark. Get it together people. read more

Do not if you won't to live go to the kfc on 2351 E Avenue S. There the worst there chicken is not done raw. Nothing about there food is good I gave them another try after that happen a few months ago snd they still have not gotten any better that place need to be closed down before they kill somebody if you care about your family do not hear me good do not eat there tell your friends, enemies everybody stay away from that place it needs to closed down ASAP. I give that place. 0 in ratings. If you won't to end up at Av hospital or Palmdale Regional hospital eat there read more

If i could give this kfc no stars i would. I came in one night and they were out of crispy. I came in another night and they dint have it again...the staff is so getto. They had rap music in the background. I could hear it so loud and clear. Not family oriented.... read more

Went three the drive threw for a few chicken littles and were done sloppy and no pickles in any poor food service

Great Service. The night shift girls are very sweet.! Definitely had a good experience here! Food tasted amazing.

The worst service ever! They take me out because they only accept 5 customers at time, ( this is ok) the real problem come when they scream me and take me out of the restaurant, the don't have any sign outside where the customer can see the number of customers allowing inside! They are so rude! Food is ok but the customer service is very poor, I pay for my food I don't want any thing free. I recommend looking another option before considering buying in this location. read more

Rude customer service, bad management, messed up my order and refused to change my order at the window. Rude lady sent me in the back of the line to order once again. (Refused to take my order inside restaurant so they sent me to the drive thru) read more

This dumb person taking orders was hella rude like girl tf is wrong with you , you're obviously the problem

Exact cash or card not taking anything else and no sign up front someone is trying to make a quick dollar off the company

I have had such bad service at this KFC. The guy at the window did not know what the answers were I asked. Before I paid, I asked to change coleslaw to Mac and cheese. I heard the guy at the window to request this, and I still got coleslaw. I tried to call and no one would answered. read more

Food sucked, was not cooked properly, looked like they dipped it in cooking oil for 30 seconds and took it out. Cold in the Inside. Just Horrible. read more

All employees need to go to take a customer service class because the attitude is through the roof it's not that serious hun...

So today was a huge disappointment with my visit a this Kentucky Fried Chicken Ave. S, 24 piece mixed hotwings, they appear to have been reheated and unseasoned, the containers where fillies with oil and CD crumbs from bv the very bottom from the fryer and simply no flavor, I couldn't enjoy the wings I had my heart on all day, this vhf is the second time I experienced this , It won't be a third, I'm so disappointed. read more

Iam 70 yrs old and iam sorry to say every yr the food goes down hill back in the 1950s AND 60s 70s KFC ON SEPULVEDA BOULEVARD IN CULVER CITY WAS THE BEST EVER THING WAS GREAT AFTER YOU FINISHED YOUR DINNER YOU WERE Satisfied FULL AND HAPPY TONIGHT I FEEL LIKE I got robbed Instant mashed potatoes the gravy was a cup of water cole slaw still good the biscuits ( it's a shame ) I'm guessing it's the employees they don't care and if it's a franchise where is the owner or corporate I know In-and-out And Chick-fil-A have all the best employees Maybe try a little harder and screen them there got to be a couple more out there with some brains and know what there doing we the people would Appreciated thank you read more

It was normal busy i guess at like 9pm and i appreciate the fast and friendly service i got tonight especially from whoever was taking the drive thru orders .. I'm hard at hearing and the drive thru person was more then happy to help and repeat the order or what i asked and it's something i appreciate so much .. keep up the good work you all that work there .. read more

This is the worst KFC I've ever been to,I ordered the tender's they were from the bag that you buy from the store.the service was just as bad the women manager was rude she made sure we felt like we where a bother, the time before the chicken was mush and burnt !! SADD ! read more

Literally, the last 3 times I went here they left something off my order. I ordered (and was charged for) the 3 piece meal, they gave me a 2 piece meal. I ordered a side of mash potatoes, they leave out the mash potatoes. I ordered a Mac and cheese, no Mac and cheese. I'm tired of getting ripped off at this place. No matter who's working there, they rip you off every time. So frustrating getting home to eat, just to find out your food isn't there. Stop messing up your orders. This is ridiculous. read more

There employees are very rude especially at night. rather go fry chicken at home then deal with there attitudes.

I been moving from house to house packing and unpacking with my family. I ordered a family fest a 16 PIECE FAMILY FEST! I DIDNT EVEN GET THE RIGHT CHICKEN. I order regular and they gave me SUPER CRIPSY CHICKEN for my family WHAT HURT SO MUCH IS that I'm VEGETARIAN and asked for the PLANT BASED MEAL and they NEVER GAVE ME MY PLANT CHICKEN AT ALL. I HAD TO DRIVE BACK ALL THE WAY FROM MY HOUSE. WASTE GAS AND ON TOP OF GAS I PAYED $67 FOR AN ORDET THAT WAS COMPLETE TRASH. I DIDNT EVEN GET MY FUCKING BISCUITS. Sadly I found all this out when I got home and opened my meal. I had to stuff my face with cole slaw, then I HAD TO DRIVE ALL THE WAY BACJ TO KFC and deal with your stupid employees, she was annoyed, rude and seemed to not care about my situation and my dissatisfactions toward her job and how they planned my meal. Not only did she give me attitude she was disgusting, tatted, ugly FAT human being, I will never be returning again to any KFC till she's SPECIALLY FIRED or I get my refund. I will be contact with you guys, lawyers and my bank accountant. Thank you for ruining my night and FOOD. read more

Employees are so careless. Not an organize team. This place might as well close. Never coming here again!

Don't get me wrong I enjoy KFC and I enjoy the sides. The reason I'm only giving this store 2 star is because lately I have just been getting the classic chicken sandwich. I like their chicken sandwich and I will normally get a large coleslaw to go with it. However 3 out of the last 5 times I've gone to this store and ordered the classic chicken sandwich they don't tell you that they are out of the boneless chicken breast. So what I find when I get home is the bun with Mayo pickles and two chicken tenders strips on it. Now all of you who are familiar with KFC, and the chicken sandwich and the chicken tenders know that two chicken tenders are no where near the full size boneless chicken breast that's suppose to be on it. If you don't have the boneless chicken breast then tell your customers when they order so when they get home we don't get pissed off and have to write a bad review on Yelp!!! Plus call or email KFC's corporate office and file a complaint against your store. If you don't have the right stuff to make the sandwich then tell the customer and let them decide if they want a sandwich with two tender strips on it or something else. Be honest with your customers. Next time it happens I will drive back to this KFC and I will raise hell as you refund my money and have to throw the food away. if you aren't honest as customers we will go else where to get a chicken sandwich. read more

BY FAR THE WORST SERVICE EVER!!! It's like they don't know how to work under pressure. This is the second time we've came on a Friday and it's always packed which is why we ORDER AHEAD and they always say "we don't see your order placed" even though it was placed and had a ready time. Sick of these employees and location. I WILL NOT be back. read more

DISAPPOINTING Cursed. Bad Training. Hire better staff. Not sure what it is about this one location. Food is fine. I bet money this place should be performing better than what its doing now. I've seen long lines in drive through at El Pollo Loco and Popeyes daily. This place not so. There's really no competition close and yet this place sucks. After reading the comments and seeing its rating, I am not surprised. My experience I assumed it was simple mistake and my unfortunate luck. Yet, after this latest incident TODAY, I felt compelled to download this app and share my disappointment. It was a simple order. One piece of chicken meal and they messed it up. If it was busy, I would give a pass. Yet, again, I am let down. No lines and no one inside during lunch time. First red flag. Open my meal and I get the wrong type. Extra crispy is not hard to miss. The biscuit was laughable. It was the same size of the cookie you gave me. Next time I'll take picture, but my dog thought it was a scooby snack it was so tiny. Extra butter and honey means more than one packet total. Oh, yeah no receipt, too. THIS IS TROUBLING BECAUSE YOUR DRIVE IN PERSON COULD BE POCKETING THE CASH. I can write with some experience when I worked in high school decades ago, this place falls short. Other mishaps from other visits, i will list because this may be the reason for the lack of traffic at this location. Dry chicken, which means its been sittting in oven too long. Tiny biscuits means you overworking the dough. There are the few times the wrong sides given. Can I ask why is counting chicken pieces so hard? Don't you guys double check the order before handing it to the customers? Drinks had no syrup and the staff had attitude when I brought food back because order has been wrong. I've called your hotline a few times. I left my comments. I even boycotted for a year because of poor service. Still I shake my head. Location is prime. Food--when right--is fine. Price compares to some other chicken joints. So, I thought it could be KFC karma. After reading comments and lack of lines during peak times, well, I dunno. Maybe why the other places are busier because they are listening to customers and consistently, getting orders right. Call me an optomist because I was hoping for you can get one piece of chicken right. Well, you guys are consistent. Four out of five times, you get the order wrong. KFC Avenue S, you suck. read more

Ordered wings at 2:27pm and asked for a refund at 3:33pm. It took them a full hour for our wings to still not be ready. Who I believe was the shift leader was actually extremely pleasant, helpful, and seemed like she was doing her best but the other employees that we interacted with were surprisingly rude. read more

Disgustingly rude people. I missed the speaker and tried to order at the payment window. Every other place I've been too allows me to add something or change my order at the window. They refused to take it even though I've been waiting in line. He shut the window as I was talking! Run down awful place. Needs to be shut down!!! read more

I had placed a very large cater order the day before a company meeting. Grubhub was supposed to delivery between 5:30-5:45PM. At 6PM we started calling. At 6:30PM someone in another country told me that my order had been cancelled! I found a cancellation notice in my e-mail at 5:40PM the SAME day of my order. Not sure who cancelled this order but our company will NEVER order here again! We had to scramble to order from somewhere else and by the time we got food from a different place, the meeting was ending! No way to do business! read more

By far the worst KFC I've ever been to! I dislike giving bad ratings, specially when I really like the food but come on! The customer service skills we received last night was, excuse the word but I can't describe it any other way, ghetto! "What are you talking about?" "What do you want" "we don't have that" all that was said when we asked for a "16 piece mix 'party pack' (that's how it was labeled on line). This negative rating could've been easily avoided with simply courtesy. Oh and to top off the customer service, I also got a lot of "we don't have that" "we ran out of that", wait, what?!?!!!! It was 6pm!! Aren't they suppose to have that ready? There was no time given of when the food we asked for would be ready (if it was in the process). Not to mention that they didn't bother to mention that they were out of chocolate cake, and just gave me a lemon one (which we don't even like). Hope they get better before they loose all their clientele. read more

We ordered online so we could just pick up. When we got there we were told you had to go through drive thru to pick up. We went through drive thru to be told to park out front because our order wasn't ready. 40 minutes later and we are still waiting. It was pointless to order online since the drive thru line is always outrageously long. read more

DO NOT GO HERE. Order through the app and was told I had to wait in the drive thru to pick up and they would not let me inside and they wouldn't bring it out to me. The drive thru was very long and we waited for over an hour and 20 minutes in the drive thu. (Seriously not kidding) While we were waiting we could see employees inside messing around. Also, it's KFC and the food was awful. Boycotting until they get their **** together. read more

The food is decent here. But they need to step it up on getting orders right. It always seems like the employees here are clueless. And don't know what their doing. Almost 7 times out of 10 they will get your order wrong here. If you ask for crispy they'll give you original. If you asked for a drumstick, they'll give you a wing lol And sometimes their out of some pierces altogether. read more

The chickens are old and smelly. My stomach is feeling very upset after eating here today. And yes, this place is famous for rude customer service! I will not even recommend to my worst enemy! read more

Shame on you KFC! Had me waiting in drive thru line Christmas Eve an hour plus long line to donut shop just so I can be told you were closed in your speaker and to top it off say merry Christmas to me. We customers would of been happy if someone told us we weren't going to get attended. Worst experience. This place clearly doesn't care for their customers. read more

Last nights dinner should be a zero star. We ordered Nashville Hot strips meals (which I love BTW) They are supposed to be packaged in the black plastic due to the sauce. Ours were packaged in the white/red original boxes. WHAT A MESS. Leaked everywhere. Our sauce was everywhere the food was ruined along with our jeans full of grease when we took the packages out of the bag. Worst experience ever. Sad because I love my Nashville Hot....Who packaged these???? And we ordered bisquits and asked for butter and honey zero in the bag. SO VERY SAD and we spent like $26 bucks....UGH read more