Insufficient staffing. At most there appears to be two employees working the front line, the drive-through, and the back line. Walking in the lobby smells like a state park bathroom. Several soda flavors were empty just giving carbonated water. Even though we specified the sauce flavors we wanted with our order they put everything down as ranch making us correct them individually for each of our orders when they finally came out more than 10 minutes later. Definitely not fast food and definitely not fresh. I try to give the benefit of the doubt and not focus on the negative but I can't see wasting my money here again. read more

KFC - Empty front line with the only two customers waiting and waiting for their orders. - Fast Food Near Me - Piedmont, South Carolina

After reading the reviews I was honestly regretting my life choices of pulling into there parking lot. It's one of those moments where you just say screw it and go for it. I would had definitely turned around if the inside was completely empty, but there was actually a good amount of people inside. I'm not into dark meat, but apparently there was an eight minute wait that I was instantly notified at the counter. I didn't have many high hopes but everything that came out of her mouth just seemed like sorry we don't have that at the moment, which didn't really surprise me since I was already aware that disappointment was highly likely. Hubby ordered the spicy chicken sandwich meal and I ordered the 8 chicken tenders, which after paying for it realized that I ordered way too much food. It's been a long day driving and i'm delusional. Food was ok. I mean it's fast food and the quality wasn't there by any means. It's the next day and I don't have food poisoning so that's good. There's plenty of other options on this road, but it's just so happened to be the first restaurant that unfortunately we decided to turn into. Would I recommend giving them a try....how desperate for food are you? read more

KFC - Fast Food Near Me - Piedmont, South Carolina

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Amazing customer service!! Food was hot and fresh!! Great atmosphere and the buffet is delicious!!

Horrible service. Waited in line 15 minutes to make my order and 25 minutes to get my order. When I pulled up to ask how long it was going to take since I saw two cars in front of me the guy literally say "idk I guess whenever I put the chicken in I will know". read more

I don't know what's going on but whoever owns this restaurant has given up completely. Consistently, the chicken is terrible and you can order the family meal with 4 dark, 4 white pieces and they will put whatever is clever in the box and did I mention that it's not original recipe or even their crispy.. its garbage! I'm putting 1 star only because it won't allow me to go lower. read more

The first piece or two was decent. Leg and Wing. The chicken breast were soggy and not really cooked properly. I've never seen that before at KFC. Not like this. I could still see part of the skin not cooked. $18 down the drain. I believe they need new frier's. It's like it was done but not really. A little tuff. Surely it's the equipment. The staff was friendly but I would never come back. Stay away!!!! read more

If I could say no stars that would describe how bad it was. The chicken must have been cooked three hours before I ordered. Hard as a rock. Fries were lumpy and soggy. Tenders were just as back as the bone in chicken was. Won't go back to this location. read more

It taste like KFC, it even looks like a KFC but it just doesn't live up to the standard. I don't mind waiting but when fast food becomes slow food what's the point. After a 25 minute wait I was no longer hungry. I've eaten in 3rd world countries that more pride in their cleanliness and service than this place displayed today. Had I used the bathroom 1st I would have walked right out the door. More bathroom checks are needed, new staff are needed, new food suppliers are needed. If none of that works then maybe when everyone leave for home a tornado will life the building in the sky and take it to Oz cause only the wizard can fix this sheeet read more

When I ordered I was informed they did NOT have sweet tea. So I tried to order a Pepsi and was told they had NO ice. I was very polite even with all this. I was the only car in the drive thru and the inside was not busy. They gave me a drink (without ice!!) And had me immediately pull ahead. A solid 30 minutes someone finally came out and threw my food in my window. Offered NO apology and left without a word. The chicken looked like it had been mauled by a dog and was soggy with grease. The Pepsi was completely flat and the half filled fries were stale. This was the WORST experience I have EVER had at ANY fast food place. This place needs to be shut down, do not waste your time or money! read more

KFC - Fast Food Near Me - Piedmont, South Carolina

The food was not good waited 30 minutes for my food chicken soggy nothing tasted good I wish I gave zero stares never go here

Messed up the order (three times - a record I'd wager) and had to wait 20 minutes for these guys to get it right. And there was no one in the store or in the drive-thru line so there really is no excuse. The manager came in late and made an attempt to rally the troops, which seemed an insurmountable task. They were all friendly, so there is that. And because we waited so long, the food was fresh. Avoid unless you have an extra 30 minutes of your life to kill. It simply isn't worth the hassle. read more

This place is garbage. Period. They run out of food every time my family and I try to get dinner, which sad when it's at 3pm and you dont close until 10pm. They tell you they're going to be out of that for the rest of the day. Then, they dont even try to cook the food either, so they tell you a RIDICULOUS time that it's going to take to cook the food, like 35-40 minutes. SERIOUSLY? So what you got a brand new building... it's the same garbage employees, same garbage food, and the same garbage management that obviously only care about how the building looks... KFC should really just tear down that building, cut their losses, and move on... That or completely clean house and get new management and staff.... You really ought to step up your game. read more

Food was good but one of the workers who wears glasses just had poor service. Acted like he just didn't want to be there. Dident talk to me while I was ordering. Also had a AirPod in and wasn't paying attention when he had 6 people waiting In line. read more

waited for over 40 mins for two bowls that's it. many people had to sit and wait. never coming back here. if i could give 0 stars i would. they need better management in there! read more

First. The chicken was not original recipe. At least half the pieces were extra crispy. Add that the chicken was cold. The Dr. Pepper we ordered was not included with the popcorn chicken meal. The popcorn chicken was old, cold, and hard. We got a plastic container of iced sweet tea. We didn't ask or pay for that. read more

The service is friendly and nice but the food is not good. Over cooked chicken. Potatoes not made right and nothing tasted good.

This restaurant is short staffed and is very slow...has been for a very long time. At this point, I am assuming that this is a franchise (and poorly managed one) or corporate doesn't care. read more

The staff were terrible. The worst fast food service I have ever had and that is saying something.

I joined Yelp just to post a review about them. Went inside to enjoy the buffet and paid $9.41. When I walked over to the buffet there was almost no food there. I went to the counter and waited 10 minutes before any of the 6 workers came to ask what I needed. When one arrived I said, Can you put some stuff out on the buffet? She asked me in a rude way what did I need and I said, I need for you to put food in all those containers so I can make my selection from the entire buffet that I paid for. It was 10 more minutes before the buffet was entirely stocked. In that time there were 4 people waiting for food. The worst part was the entire time the cars were coming and leaving the drive thru due to the other 5 people working in the back. I asked for something to eat with and was given a fork only. This was weird eating the vanilla pudding! When I decided to leave, the trash can was overflowing and I had to sit my tray to the side. There are still 6 workers in the building, 4 customers in the lobby and nobody in the drive thru. I will never go back to this filthy place and spend my money to be abused and neglected. I posted pictures on my facebook page so that my friends would not have to go thru what I did! I forgot to add that this happened at 7:30 pm, not at closing time. read more

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An incredible waste of time! Stood in line inside an empty restaurant for more than 10 minutes with zero employees available or willing to take my order! Will not return. Ever. read more

DO NOT STOP HERE!!! If I could give them a ZERO I would. I waiting over 15 minutes for my food and it still wasn't fresh it look like something that had sat under a light all day. The only thing was good was my drink. No kind of customer service. I drive trucks so I could lent just make a U-turn and go back. I had to take this as a lost. VERY DISAPPOINTING I WOULDNT HAVE GAVE MY DOG THE STRAPS IF I HAD ONE read more

Honestly if I could this place negative stars I would. Pulled up to drive through to order and got no response. Pulled around to window to see 3 employees in a circle just chit chatting away but one saw me and glanced away real quick and pretended to add like he didn't see me. Sat at the window for 5 minutes and still no one came to window and this was an hour and half before closing. So all in all shitty service. read more

Just went by KFC, we sat at the drive thru where you order for a few mins without anyone taking our order after saying "hello" several times! Pulled up to the window to the workers in a group talking, and after a few mins of trying to get their attention we pulled off! Worse service ever! read more