Place needs a deep clean. 1st of all. Service is mid. Nothing too special. It appears no one really has pride in their work these days. Ordered 5 tender box. 4/10 Bread was fresh. Mashed potatoes had hardly any gravy. Chicken was cold. Tenders were small. read more

KFC - Cold 5 pc. Tenders Big Box - Fast Food Near Me - Rialto, California

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Worse place ever 8:20 pm doors were close Tuesday night girls working don't let me in while people sitting eating rude

We all know KFC, got me some tenders, fries, biscuits and macaroni. Took a bite into the tenders and you mostly taste pepper. The texture is pretty rough, can really put my finger on it but they weren't too bad. The fries were ok, not really a big fan. The biscuits could be softer, they are decent but in terms of fast food Popeyes clears them. The macaroni was also mid, almost like they just heated it up. Chicken Tenders: 6.7 Fries: 6.5 Biscuit: 6.9 Macaroni: 6.5 read more

KFC - 8 pc. Tenders Meal - Fast Food Near Me - Rialto, California

I order a big box and a drink. When in the window to pick up and paid. The lady charged me. Then told me the order was wrong. She said she couldn't cancel it. Gave me the wrong food. I asked her to let me speak to her supervisor because I didn't want to pay for something I didn't want. She didn't call her she only closed the window. read more

Chicken was great . Service was great ,the guy that took our order was awesome, except for the worker who appeared to be the supervisor. She was very rude and snappy at her co workers. She made the situation very tense. read more

Considering this is the only nearby location and I was craving it I decided to stop by. The kiosk were not working and I had to wait a while to place my order with a team member. First off I must say, with the amount of team members working. No one was able to empty out the trash. Both trash cans in the lobby were super full and over filling. read more

KFC - Lobby - Fast Food Near Me - Rialto, California

The manager is so rude. I will never go there again. The fact that they don't know how to run. A drive-through is ridiculous.

Prob the worst kfc out there. Service is bad. Super long wait times. They literally had drive thru closed and ignoring everyone who was ordering at a non working kiosk. Skip this place. read more

So I went through the drive thru for a pickup order she said it wouldn't be done till 9:56 and told me to go around again in a minute, I gave her about 3 and went around, said it still wasn't ready. She said they barely started frying my tenders and that it would take about another 7 minutes. I was trying to figure out how to cancel on the app because I had to go back to work & and she told me I had to go around again, she didn't even give me 10 seconds to reply and started claiming that I was "IGNORING" and gave me attitude, I started giving attitude back to miss RILEY with purple hair. She started going at with me, not sure what was up her butt. I told her if I could speak to the Manager and miss Mikayla went on the speaker and immediately started giving me attitude after I told her her employee Riley was giving me attitude. She fought for about 30 seconds before I decided to just wait the 7 minutes they told me too, not sure what was up her butt too? Not my fault you're having a bad night! I went around for the 3rd time and gave them 10 minutes instead of 7. Told them "your favorite" customer is here to be petty. They gave me my food COLD AND HARD. After they claimed they made is fresh. Little ass tenders. The cashier Riley was scared to talk to me LOL. I said I didn't want those tenders and they claimed they couldn't make me new ones because they were closing in 30 MINUTES. I thought it only takes 7 minutes too fry them miss Mikayla? So I told her I'd be back and left (: I reported both of them customer support! I was able to get refund, I gave them their names, hopefully they learn to not go into work with a stick up their booty! read more

KFC - Cold ass little tenders they have me to be petty - Fast Food Near Me - Rialto, California

Rude employees they answer the phone upset and say they can't make food well done because it's on a timer?

Went in yesterday at 7pm and a Little girl yesterday with glasses white skin toned had a huge attitude saying if I'm eating there or what did I order having to EXPLAIN MYSELF and didn't wanna give me what I wanted for 10 minutes waited when I asked for one plate knowing we spent 30$ i felt so horrible about myself never EATING HERE AGAIN The food made me stomach get a stomach bug . read more

cashier was very attentive and offered me a special to save me money many places dont save u anything read more

I went through the KFC Drive Thru today for lunch and ordered what I always order, 2 original chicken legs with Mac and cheese instead of the mashed potatoes and gravy, which yes, they charge a ridiculous $1, and also comes with a biscuit. I have ALWAYS paid $6 something, but the girl, who claimed to be the Manager, started to argue with me over the speaker trying to tell me I can't have the 2 legs and that I have to have the leg and thigh. Ummmmm no! I have ordered this weekly for almost 3 months. And then she says well if I do that it will be $10 something. Are you kidding me! So I asked to speak to the Manager, which she claimed she supposedly was, so I asked to speak to someone over her because if she was the Manager she wouldn't be arguing with me over the speaker. She was yelling at me, over the speaker. At this point, of course I am not going to order here because this so called Manager would've for sure done something to my food. Why is it every other KFC I have gone to I have gotten thus and for $6 something. Why is it ALWAYS the chick's that make things so difficult when another chick is ordering? Didn't even want to try and figure it out, but yell at me OVER THE SPEAKER, IN THE DRIVE THRU. Will never go back there again. And you made this girl a Manager, are you kidding me! Her behavior was ABSOLUTELY DISGUSTING! read more

I ordered a tender meal on the kiosk . chose bbq as my dipping sauce . Ordered to go , and got home and realized there was no utensils or sauces in the bag . I caught the bus , in 90 degree weather so I can not simply go back to ger the sauces . Manager lady I spoke to gave no regards and blamed me as the customer . When the staff was busy to help . I'm so upset , because everyone knows of you don't have sauces what's the point of eating the food . The tenders was also undercooked . I'm so mad. read more

"Slim Chickens: Tiny Legs, No Drink" Ordered their 2-piece special for $4.99, but it's just two tiny legs - more like Cornish game hen legs. No drink included. Save your money and cook your own chicken or visit Starter Brothers for better options. Let's remind these million-dollar franchises that we're not naive - we know what good food should look like! Do not waste your money with kfc bad deal! read more

I like that even when they are super busy they remain polite and professional. The Original Recipe fried chicken was hot and fresh. Recommended. read more

KFC - Hot freshly cooked Original Recipe chicken! - Fast Food Near Me - Rialto, California

That chicken was smacking bomb when I tell this is by far the best kfc chicken I don't had in a while. The chicken was fried prefectly nice and krispy the meet texture was fresh, some places you go to you can tell when it's not fresh ... yall made my day foreal .. krispy chicken smack read more

KFC - KFC 4 pc. Chicken Combo - Fast Food Near Me - Rialto, California

Pick up an order of gravy which I ordered on the app . When I got home I noticed a had ordered individual order instead of large one , right of way went back to the store and told them to exchange it for a large one and was going to paid the difference They said since I ordered on the app they couldn't do anything and that if wanted a large one I had to order it again. I wanted the gravy for my thanksgiving. Turkey so I end up paying for a large one. read more

I never eat here so I asked for guidance for a meal for my Dad--he's elderly. It's 9pm but he's hungry. And when I get home I see they charge me for a breast meal, but give me a thigh. And when my Mom changed her mind and wanted a tender, they won't let me order it at the window. There's LITERALLY no one in line behind me. It's empty inside. Cool. She wanted better fries anyways I'll go somewhere else. Clowns. read more

Well just decided to pick up some chicken for the house for dinner today nothing too crazy right here at the local KFC Not too much to say about this place I mean the chicken is average the sides it's usually just a childhood favorite of mine I just decided to get a 12 piece three sides macaroni and cheese potato wedges and mashed potatoes just because everyone likes something different at the house and of course original recipe. My main concern why I give it three stars at best Number one the establishment has always been pretty correct at orders to the food wise to satisfactory and all correct however three was the fact that they did give me the yelp or offer of a free large drink however that is as far as I will go because whether yelp is incorrect or the KFC establishment they protested that they did not want to really give it to me at all so not too sure whether that is a correction yelp needs to make or the KFC establishment but it was offered to me when I checked in so I used it and I insisted that it was on yelp which in my opinion has some sort of leeway because that's what customers are expecting. read more

KFC - Fast Food Near Me - Rialto, California

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Why do they no longer give out butter packets. Is this true or was the worker lying because how am I supposed to eat my dry biscuits with no butter. read more

No complaints on the food but if you have a truck be careful in the drive thru. It's narrow. I barely made it around the turn lol

since the dawn of man we have wondered if pineapple deserves to be on pizza(it does) but not once has wondered if pizza belongs on chicken, and yet i sat down for my mid morning meal, laying on my table was the CHIZZA. such a strange amalgamation of breaded chicken and tomato sauce, i took a bite and instantly i feel a swamp emerge as if tho i sat in a puddle, flabbergasted i ponder was this the doing of colonel sanders at play or am i having insulin shock. with each bite i grew more and more confused as to how can something taste so repulsive yet satisfying twas the ying and yang of the american fast food experience i rate it a 3 used napkins out of 5 coleslaw even a pizza pirate wouldnt touch tis one Rrrrrg matey read more

Just went Sunday 11/5/23, about 4:30pm ordered a 14 1/2 and 1/2 all dark meat , by 6:30 everyone had either stomach cramps or nauseated, I didn't review yesterday cause I barely found out today that my granddaughter and son also felt the same. read more

Worse experience Don't go here !!!!! They don't care about your food or time !!!!! They are dirty and it smells so bad and they are careless !!!!!!!!!!!!!!! Plz avoid plz people !!!!!!!! read more

KFC - Fast Food Near Me - Rialto, California

I went thru the drive through a little while ago..employees are pretty nice here I will give them that but I ordered a three piece only got two..and I'm not one to complain about the flavor of things but the biscuit it came with was seriously disgusting! I enjoy eating KFC biscuits therefore I'm familiar with how it supposed to taste this biscuit seriously tasted like it was super old and rancid as in it was already expired before they unthawed them and put them in the oven...I started questioning the freshness of everything else and had to throw the food away read more

Staff is friendly so no complaints on that. The only complaint i have is that they didn't get my order completely correct. Went home to find out the cookie is missing. I wasn't going to go back for a cookie so my advice is to make sure they get everything you ordered correctly before leaving the place. You live you learn. I really wanted that cookie too but oh well. read more

I've been coming here for the past 18 years and it's always a hit or miss with this location but people have to understand that nobody wants to work they rather stay home and be lazy instead of returning to the work industry anyways... be patient people if you are using Yelp as an o my tool to complain well then stay home and cook your own damm meals ! Props to all food industry workers .. you gotta do what you gotta do my foods fresh hot and delish btw read more

Absolutely the worst food an poorest excuse for a manager i have ever dealt with.i went to this location on Tuesday purchased $27.oo of the most grossly salty chicken totaly ineatable so I call to let the manager know this and was told I will put you in the book so you can come back an we will make it right.. bunch of b.s. when I went back today I was told that needed to bring the old order into the store and thenwhen I told the manager that I threw it in the trash she told me that I needed to save it for them to through it away been going to kfc for more than 50 years never heard of such crap the rudest supposed manager I have ever meet. Will never go there agian and I don't recommend any one else go there either.if this is the way they feel they can treat customers. They don't deserve our business. # never go there agian read more

Worst customer service. They don't have good supervisors that care about customer service. I asked to change a side order and they say no substitutions even though it says no where that there is no substitutions. I was willing to pay the difference if needed and was told I'm already saving getting a special so that was enough. When I asked for manager. She said she couldn't give me her number. She told me she was supervisor in charge. But did nothing to help me. Very disappointed read more

Everything was ok, I ask for honey packets and instead they gave me 10 hit sauce the famous bowl is really delicious

This place gets zero stars. I've tried over and over to give these guys a chance. Today I waited 20 minutes and nobody would take my order. the three people in front of me left because they were tired of waiting and six people came back because their orders were bad or messed up or wrong. That said I'm not going back there and I wouldn't recommend it to anybody. My wife says it's the worst chicken house in town. That's why we ate dinner at Church's chicken instead tonight. clean courteous correct orders done in a timely fashion. Oh and there was nobody holding up the show at this KFC tonight it was just bad bad teamwork. I think they voted for Donald Trump. Hey read more

I can't believe living in this city, this is the kind of food we have to look forward to....Corporate need to do something about this.... I understand now, why there are so many taco trucks on every corner now. read more

KFC - Looks like something dead... - Fast Food Near Me - Rialto, California

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they were rude. takes me a minute to get my food , an they forget one of my combos .turn around go back and they said it took to long for me to see I was missing items . they didn't give me my item or a refund for what they didn't give me. read more

Won't be back! $5.69 for 3 sorry so called chicken tenders and a biscuit. No way was this going to fill up my hubby. The honey packet for the biscuit was the same size as the chicken. read more

KFC - Honey packet for the biscuit was as big as the Nashville hot chicken tenders. Ridiculous!! - Fast Food Near Me - Rialto, California

The chicken wasn't fully fried I say that because my batter was a bit raw that was a waste of money. Biscuits were so not fresh because they weren't moist and warm like they should've been read more

The service here really sucks they made my wife have to come in for her food , instead of just giving it to her through the drive up window , this normally wouldn't have been a problem except for the fact that she wasn't dressed appropriately , very humiliating and they forgot our drinks to boot! read more

Service was fine, but got home to discover chicken strips meal was missing, and bucket of regular chicken was undercooked.

This spot is horrible, I was ordering some food and one of the employees decided to drop kick me and pour urine on me from the men's restroom, I got my food but as I was walking out the door they had rats chase me down. read more

I'm pregnant poor and do uber eats, I was denied bathroom access just right now and was told I needed to pay. I am providing my services of my car time and gas/ wear and tear money to earn very little per order especially this order I was about to do, I was only about to earn $1-3 profit or less and was denied bathroom access they wanted me to spend my profit to use bathroom even though I am providing KFC RIALTO LOCATION a big favor of more business and profit! Unprofessional and unsafe environment. Made me feel very unwelcome I have done Uber Eats this whole month at this location I will no longer provide my services due to this. If I could give 0 stars that would be my review of 0 stars. My bladder was hurting and they didn't care more than profit over my pregnancy and very little earning job of Uber Eats. Avoid this location do not support. read more