I was told they can not make chicken 15 minutes before closing, but we can make you taco bell if you would like. I'm never going to this place again. That is not customer service, but just shows you how lazy the employees that work there are. read more

So we ordered the boneless regular family meal. The drive thru guy charged us 29.99, which was $10 more than their posted price. I figured boneless costs more. But then we got home, opened it up, the saddest 8 pieces of bone in chicken. The two sides were partially filled. It was not worth the money, even by Biden economics. The kids were totally disappointed. I didn't want to back and get my money back. We just wanted to avenge our evening. Pissed off! read more

Went to the drive thru and when I got home. I found out that the 3 tacos i ordered was not in the bag so I drove back there and got it. While we were eating, we decided to split the classic chicken sandwich and the top buns fell to the side and found out that instead of whole chicken, they put 2 pieces of chicken tenders. VERY SNEAKY KFC!!! 2 stars for the potpies and chocolate cake read more

KFC - 12 Extra Crispy Chicken Tenders - Fast Food Near Me - Sun City, California

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Wish I could give them a zero star rating . Rice in the burritos was completely raw not even edible . And the chicken tenders were so dry and old that I wasn't even able to bite into them . Disappointed by their staff and managers for letting this slide . Two thumbs down with a hungry stomach . What a let down . I'm not one to go back and complain but goddamn that was absolutely garage . The only thing that was edible was the biscuit WITHOUT any honey , horrible experience not coming back read more

I really enjoy the chicken pot pies which I recently discovered and they are delicious. Service is good. Ambiance casual, of course. read more

Fast, friendly and clean location! Isaac was very helpful and friendly!!! Our order came out immediately and was nice and hot!

Do yourself a favor, steer clear of this place. While it's touch and go at this location, I've reached my last straw and quite possibly, KFC as a whole. A pot pie was supposed to be in the order and I paid for a pot pie. I picked up the sealed bag, got home and discovered that there was no pot pie but instead, a bowl of mashed potatoes and busted up chicken with corn in top (which is worth $1 less than the pot pie). I called the location to let them know their mistake so they don't mess up in the future but to no surprise, no one picked up the phone. I tried 2 more times with no success. So there you have it. Horrible location and mediocre food quality. It would be a great service to the community if this location was shut down. read more

This is like the third time this has happened. I used to go there once a week for the kids now I'll never go back. I ordered a 16 piece bucket and a large coke. When I got home I had only 10 pieces! Almost a whole chicken, not enough to feed all the kids! You'd think with the prices you could at least get the whole order. Couldn't even get help when I called. It happens so often you wonder if thier double selling. The food was nothing special not even warm. Thank heavens Popeye's and Chick File will be open soon. Bye KFC if you don't recognize! read more

Food was good and fresh. The person who took my order was clear and understood what I asked for. She got her order right and was fast.

Our experience was nothing short of awful! Besides the chicken being over cooked and dried we were missing food when we got home with it. As well as missing the biscuits! NO quality check. Chicken mixed with French fries. By the time got back from getting the missing food, it took 2 hours to complete. Daughter and I had to wait till 9 pm to eat and my food was cold. Really unacceptable. No I am sorry for the inconvenience nothing, handed me the bag of missing food. And that's it! read more

So sad. KFC was always so good but sadly, it's so bad now. Tiny drumsticks. Biscuit used to be really great, now it's child size. Save your money and get your fried chicken at Winco or your grilled chicken at el pollo loco. read more

Ordered their Tuesday special chicken bucket of 8 pieces for $10 today, 10/1/24. Got home and after eating two pieces, I noticed they cut me short of one piece of chicken and one of who knows how many was undercooked. I called and called and no one answers their phone. I can literally start feeling something weird in my stomach as I'm typing this. I hope I dont get sick from eating some of the uncooked chicken I didn't notice until after. You're better off going somewhere else. read more

This Kentucky Fried Chicken has excellent food however every time I've gone there the order was wrong Was even at the cash register and the guys can't even count the change properly doesn't stop me from going back though because the food is good the chicken is good the tacos are good the popeye's are excellent read more

After reading all the reviews, I came to the restaurant with low expectations. All I can say is WOW. They exceeded my expectations. The staff was very pleasant and professional. Plus the food was exceptional! read more

Horrible experience tonight! We haven't had KFC in years, but had a craving. Ordered online for pick-up. 16pc with 4 sides. Easy. Order was ready on time. But when we got it home, we were missing 1 side. And missing 2 of the 4 chicken breasts. And, THE BISCUITS WERE NOT EVEN COOKED! So not enough food for my family. $45 & we didn't even get what we paid for! Unacceptable and Disgusting! Never again. read more

KFC - Fast Food Near Me - Sun City, California

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served me raw chicken nuggets.... i'm genuinely scared and i ate 7/10 pieces before realizing read more

KFC - Fast Food Near Me - Sun City, California

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The food is ok but the rest of categories are not good so if you can't said something good about it I won't.

Last week my cousin and I stopped in and each got a 7 piece meal with a large side for about $15 out the door. Today I went back with my sister. to get the same order and mysteriously I get told there's no such meal. Huh? I have my receipt in front of me. It's typed up in black and white soooo...maybe get your staff together and train them on looking the meals up instead of turning away business. We walked out today. For us it wasn't too big of a deal since there are thousands of places to eat in the area...but for the owner, he/she/they/it, lost a sale...just $30 walking right out the door. Will it break this restaurant? Hell no. Will we be back? Hell no. I will say that this is one of the very few locations that has staff that can count and who know difference between a chicken breast and a chicken thigh. To the dude with the glasses: Take a lesson from the tall coworer: BE NICE TO PEOPLE. I know you're hit with shitty customers but damn I've never felt so fucking blown off as I did today. You really shouldn't be working the register...really dude....one little look up would have made a happy customer, instead you chose to recite from what little you know and insist there was no 7 piece meal for me to buy when I told you I just got the same meal a week before! No effort at all man, wtf. read more

If I could give a zero, I would! I've been here plenty of times since I live in the area but after what happened today was unacceptabl!!!! I will never return!!! Food is always mediocre and the drive thru always takes forever but we still come back since it's the closest location to us! but today we went and ordered popcorn chicken, which is no longer on the menu, the drive thru attendant kept asking us over and over again if we wanted anything else in a rude way. I had to change my whole order since they didn't have it. they made me pull ahead and wait for 20 mins and gave me a container full of biscuits instead of chicken and when I went back they all thought it was funny. The worst customer service I've ever had! read more

KFC - Biscuits instead of the chicken I ordered.. - Fast Food Near Me - Sun City, California

So, I had a bad review of this KFC last week. Since then, I was sent a letter from KFC saying to use the letter as a gift certificate for $25. Today my wife went there to use the $25 certificate. They accused my wife of writing the letter herself and were not going to take the latter. The manager got involved and they finally accepted it. We wanted honey bbq wings that we saw on their online menu, and was told they were discontinued. We ordered something else, but my wife was disturbed that they accused her of lying and writing the letter herself. The staff at that KFC was very unprofessional and this never should have happened. read more

You guys should think about informing the whole team of the items out of stock. I ordered 4 items and 2 out of the 4 were out of stock apparently, the cashier didn't know so we didn't know until we got to the window, was told the popcorn chicken was out of stock. Replaced it with strips instead. Frustrated with the lack of knowledge from the team members. Paid for the meal, got the drinks, got the Taco Bell portion of the order. The manager Carmina came to the window to then inform me that they were out of wings. Isn't this supposed to be a chicken place??? Asked if we wanted more tenders, I said no. I wanted a refund for the wings. She kept insisting I get tenders once I got irritated she tells me "you don't need to get angry" but I said I wanted a refund yet you keep insisting I get food I do NOT want. i got an entire refund and no food. I asked for corporates number and her name, she verbally told me her name but refused to write it down with the number, likely in hopes I'd forget her name by the time I got the chance to call corporate. Carmina needs to learn customer service. Communication with your team is key to running a smooth shift. Get it together. read more

I just went to KFC and ordered the Taco Bell T-1, 3 Supreme Crunchy Taco's at the drive through. The person at the drive through window, who had a name tag of "Mickey", gave me my order and gave me the standard goodbye. As he was closing the window as if our business was complete. I said, you forgot my change. He forgot to give me $12.00 change from the $20.00 I gave him to pay for my $8.00 order. He rudely said "I know I know" in a nasty tone of voice. I informed him I was going to report him to cooperate and he said he was the manager, as if it was ok for him to treat customers with that type of behavior. Because of his rude demeanor I will no longer patronize KFC. read more

Just got drive thru and there was the longest stain of hair in my food. So here it is people: DON'T GO TO THIS PLACE! AVOID IT LIKE PLAGUE! I'm never going back here again. I've had trouble with them in the past. But it was only slow service. But never again! This facility should be shut down. The staff is horrific and they have a terrible reputation. Just so KFC and Taco Bell know, I'm telling everyone I know in menifee, Perris, MV, Riverside, Temecula, Murrieta, everyone! Shut this place down! I'm so disgusted! read more

Absolutely fed up. I live right around the corner from this location and thought that I'd swing by and grab dinner. They locked their dinning room doors two hours before closing. I was then informed that the only way to pick up my mobile order was to go through the drivethru. Mind you the line for that was 15 cars deep, practically wrapping around the whole building. This isn't the first time they've had issues like this. Corporate really needs to either come down on this location or close it. Nothing but problems. read more

Actually the worse KFC I've ever been to. They completely rushed the order because they were "closing in 15 minutes". They completely forgot one of our orders and when we told them they had no idea what we were talking about. Completely inexperienced service workers. Chicken tenders, which was all they had left, tasted 3 days old. Never again. read more

We to get an 8 piece meal and got 7 pieces I said no coleslaw and got very watery bowl of slaw 3 biscuits instead of 4 and Very cold a cold bowl and lukewarm mashed potatoes I do understand that due to COVID-19 you guys are shorthanded and Very busy But please give me a break . read more

I used to like the chicken at KFC, but this location needs an employee and food makeover. I have visited this location more than several times this month. Some of the employees need training and how to cook the chicken. It' a hit or miss on the order. The chicken is usually too greasy. Bad for cholesterol levels. The price has increased about $3.00 for the same from a week ago. To sum it up I would say stay from this location. This place needs better management. read more

My 2 young kids and I went here for dinner and immediately walking in knew it was a mistake. Trash overflowing, dirty gloves on the ground, almost every table needed a wipe down. I got our order quickly but unfortunately it was completely wrong. When I did get our order, an item was missing. At this point there was a long line and was told he didn't charge me for that item so I didn't order it. That was that. If I didn't have my kids who were excited to just be eating out, I would have left. The food was decent but I will not go back to this location read more

I bought a 12 pack of chicken tenders this evening, they must have been laying around all day, and warmed up by the microwave! Nothing like what I have bought before nice ling juicy white meat inside! This was hard all small pieces but 3 and those were hard, I am very disappointed! I called but it rings then goes busy, thought I'd give them the chance to make it right but that didn't happen and they are open till 10:00 pm this was 7:21 I bout it! I see their ratings aren't very good at this location! I'll call tomorrow and see if I can get through then! read more

Today 01/12/23 around 11am we went for brunch and I order and supreme burrito & supreme nachos and two drinks . Service was excellent food was fast and added all my sauces I ask for and manager Teresa was very friendly and so were the other employees . Forsure coming again ! read more

Just stopped by to get something quick to order but someone literally cut me off getting into the drive thru and then proceeded to take ten mins to place their order and when I got to the order box fully knowing what I wanted they told me they were closed. I've had a long day and just wanted single chicken sandwich read more

Run away. Do NOT stop. Don't do it. If I were the owner, I'd be pissed at the way this place is run. I order a 3 piece original recipe to go. Get home 10 minutes later and it's ice cold, with the bottom of the box soaked with chicken grease. Open the box and the skin is missing from my chicken, because it's sitting in the bottom of the bag. Run away.. read more

You have to love when you create a order, you show up and your told they don't have your order ready, that they had a lot of big orders and they cannot fulfill your order. So they offer you a 35 min wait if you want the order you requested online. This order was for my daughter's third birthday, thank you for not having it ready thank you for allow your drive through to take priority of your online customers.... FYI my order was for 10:15am I got there at 10:20, nothing was ready, unhappy and crap. All employees were wearing a mask, and gloves manager was not wearing a mask. #kfc #fail read more

KFC - Recite - Fast Food Near Me - Sun City, California

Ridiculously horrible experience, especially considering how much they overcharge. I ordered online and was given a pick up time of 710pm. I arrived at 715pm and found out they hadn't even started to make my order. I get back to the office with the supersized sealed bag to find all the food was $h*t! The chicken little was dried out. The "spicy" chicken sandwich barely had any sauce on it (and that is being generous) and nothing else. No pickles. NOTHING. read more

We get there at 7:45pm, parking lot empty no one in line and order 2 #9 combos. They proceed to ask us to wait 10 minutes after already paying and come back around the drive through lane. I know they were doing this for their time and rings they get for the drive thru quotas but after we come back for our order the worker proceeds to ask us if we wanted to go around the drive thru lane 3 more times for free tacos. I'm not going to help them when they had me wait for my order for no reason they apparently had the time to make us wait so they can get their quotas in. I'm not sure if there was a manager on duty but whoever allowed them to do this needs to have a talking to or written up. I work fast food and that's completely unacceptable. read more

I came to try the Nashville Hot chicken and I waited in line for 27mins to find out that they're sold out. How about you guys set a sign out, or have someone stand out there telling people it's sold out. This place told me last week that they had no butter after I had ordered 6 biscuits. They're low IQ place, filthy af. read more

Okay for starters I came here 3 months ago, yes i know just now im yelping ,but listen..seriously Why does the drive thru ..rush you on speaking your order, when there are no cars behind or in front of you. #JustDoIt! #1 employee with the Name Ara something . around 5ish or..something , horrible attitude uhh i could of thrown the food back at her..unpleasant person to deal with...take your time to hear and listen. Why u rush me...with my order you scared, you go to go potty?, or something.#Ok lol the jokes.. #2 i ordered grilled, and they gave me crispy. #crispygrilled=Charcoal lol jk..ok going back #3 i ordered coleslaw and the outside of the container was greasy. Like someone handed the sides of the container with their dirty greasy hands.#Greasyslaw on deck.. #4 i just threw the food away right there. .trash with trash at this point i didnt even care.#I didnt say, i was a LitterBUG!!. ;) Never,ever again ... I'll stick with the KFC where i work and live..just crossing town Plus it's off the road..and guess what the stars on yelp man forget about it!!,this just made it worse I'm sure..#Shutitdown At any rate i didnt eat the crispy grilled chicken on deck,and greasy slaw..the fellita at the drive thru... read more

KFC is pretty is average, the only reason i'm giving this a whole 5 stars is bc one of the workers were so incredibly nice to me last week. I think his name was Alex. He offered me Honey butter (which they usually forget) and was generous with the condiments! One of this nicest fast food employees i've ever met and that's RARE!! Thank you for being so nice Alex! read more

I normally wouldn't post a review for a chain fast food restaurant, but because literally EVERY TIME we come here one item we've paid for is not in the bag, I want to send out a friendly reminder to consumers to check your bags before you leave the drive through window. Also, be aware that their production line is sometimes off, so you may encounter times when you can't get something on the menu unless you're willing to wait an extra 16-20 minutes. Three stars because the food is ok for fast food, they have relatively fast service despite long lines, they are conveniently located, and no one in my family has ever suffered food poisoning from them. read more

its crazy how most of the reviews are bad but this place is excellent. i can see how some people would consider the drive through cashiers as rushing them but theyre simply doing their job to maintain their time so it didnt bother me at all, in fact both the speaker & the window person were very nice & asked all the right questions since i wasnt sure what i wanted due to the fact that i havent been here in a while & it seemed like their menu changed. i was happy with my 3 piece chicken meal & will be recommending this place to my family & friends read more