Incredible service and quality of products they use. Highly recommend for their follow up and fast…read moreresponse too

Working with Geoff and Surveillance Solutions has well exceeded my expectations. When I first…read moreresearched for a full-house security/surveillance option for our new home, I was very much a rookie and didn't know what to look for, and what really matters - other than I wanted my family to "feel safe". I took a few weeks to look into the big name vendors such as ADT and Bay Area Alarms, as well as DIY smart home security such as Ring and Nest. Compared quotes, talked to all of them, and made a bunch of reference calls. What I learned that matters most - to us at least - is reliability of products/surveillance as well as very personalized service. If I need to reach Geoff, it's because I really need help and/or a security issue - and that's precisely the situation when I don't want to be "just another account number" in a big company, or a DIY where I don't have any personalized help. Geoff/Surveillance Solutions have met all of those requirements and more. Always available when I need him, I never felt rushed or blown off when I call him for help, takes the time to educate and help me, and has gone beyond our "standard" service to be helpful on multiple occasions. No chance I would've gotten that same type of help and attention had we went with a big company provider. I've said this to Geoff before and more than happy to vouch publicly, I plan to have Geoff and his team install our security solutions at our next house, and the one after that, and the one after that, etc. Very happy client.

Ryan redid all the wiring at my home and installed 2 new Honeywell touchpads and a box for my alarm…read moresystem. Ryan installed a new wireless alarm and my brother's home. Ryan is incredibly knowledgeable, courteous and is able to provide a cost effective solution to meet your needs. He does a great job of explaining things and is service oriented. Direct Protection is top notch and you can't go wrong working with Ryab

Ryan seems to be very knowledgeable and very helpful. I will recommend him…read more He spent time explaining things until I understood. He was here a long time

Leo is the best! He's very knowledgeably, professional, responsive, and uses quality systems!…read more He had installed a home security system for us a couple months back and it's been working like a charm. 5 stars!

I recently moved into a home with an existing security system. It began false alarming during the…read morelatest cold freeze. Leo returned my call quickly and was happy to repair my existing system. During his visit I had mentioned several features I wanted to add and it became apparent that going with a newer system was the best option. Even though we had agreed on a new system, he didn't leave until getting my current system fixed up so it wouldn't false alarm, and he did that at no charge. He spent a lot of time at my home installing the new system, did a very clean install, and trained me on the whole thing. I also found his pricing to be very reasonable.

Pros: Very detailed installer and when he arrives works diligently to complete the job at a good…read moreprice. Very helpful with internet set up and surveillance mode set up with manufacturer Cons: Sometimes takes up too many jobs and has to leave site a few times to come back. Also did not accept Yelp Coupon which he said is for security service only and not installation

Drew was referred to me by the dealer, Super Circuits, as a Bay Area installer, and largely based…read moreon the reviews from this site, I decided to give him our business - for the first, and last time. Positives: when he actually did show up, he performed the installation thoroughly and made manual adjustments to all our exterior cameras until we had the desired field of view on each one. He also did a professional job neatly tacking all the camera cabling to the house. Camera system works very well, and he's a pleasant young guy - BUT... Negatives: 1. He no-showed us on the first appt.and it took multiple calls/emails/txts to reach him for a resked date. When he finally returned our call, he said the equipment hadn't arrived yet, but, apparently, didn't feel it was necessary to let us know that we didn't need to wait for him all morning. 2. One of the reasons we picked the system we did was because it came with a smartphone monitoring app that allows the homeowner to see what the cameras are seeing from any remote location with internet connectivity. While we can see what the cameras see when we're IN the house using the app, it does not connect to the DVR anywhere beyond wi-fi range of our house. I called him on FOUR times over the subsequent 6 weeks about this issue, and not only did he NOT return our calls, he did not offer a fix of any kind. The app, as it is, is completely useless to us. 3. Part of the deterrent value of any security system is the signage that lets people know that such a system is in use. He forgot the signs on the install date, and despite multiple attempts to request that he send them to us (as he'd promised to do before he left), he never returned our calls and we've never received any signs. 4. He billed our c/c before the work was completed. Bottom line: We did NOT get what we paid for. Drew is a competent, if unprofessional, technician that, as some other reviewers have commented, is spread too thin to do his work AND run a business. While I would certainly recommend the Alibi camera system to anyone, I would NOT and will not recommend General Pro Security to anyone.

This company has a great approach to customer service. I live in a HOA community and they were…read morefriendly, professional and transparent in their installation process. I highly also recommend their service contract is robust and very reasonable in cost for the service they provide. Their app is very user-friendly and the resolution is impeccable Best decision we made and will be usefull in years to come.​

I am pretty picky when it comes to home wiring so I generally find it hard to find great…read moreinstallers. However, Sherlock did a fantastic job on my home security project. I had a 4 camera and 3 data wall outlets job for my house and they were able to complete it exactly the way I wanted it. Claudia, their sales rep is very responsive and quick to reply. One of the things I love about Sherlock is they are flexible with materials. I choose to provide my own cables since I wanted to use CAT6A and my lockbox. Sherlock is also able to install cameras that you buy which is quite rare to find. For the site visit, Ilad was very knowledge and friendly and made sure job was going to be done right. He came on the first day to check and verify things before the work began. The technicians Edgar & Alex were very friendly and hard working. The job took a day longer than estimated but they were able to finish everything. They came early in the morning and left after sunset. In the end I got everything running smoothly. Now I'm enjoying my super fast home network & high quality security cameras. I would highly recommend Sherlock to others looking to get professionally installed security systems or home network setup.

Poor follow up and no standing by their work assurance! Work…read morewas okay but customer service wasn't!

I highly recommend MW Home Wiring…read more Specifically, Will was responsive, thorough, and creative every step of the way. He was extremely easy to communicate with - he quickly understood the details of the project, offered his own opinions in some areas, and simply delivered a top-notch job that exceeded all my expectations (which were already high, based on many other deservedly-positive reviews). His (and Josh's) work is of the highest quality, and I very much look forward to working with him in the future on additional projects.

We called C2 Security Solutions to install cameras at our school and the entire process from quote…read moreto installation was seamless! John was amazing and went above and beyond to make sure everything was perfect! He walked me through the entire process and answered all my questions! The quality of work and the products that we received are top notch! Reasonable price for installation and cameras! Couldn't be more happy!

I wanted to run ethernet through a brand new house and needed both an explanation of how to do it…read moreproperly as well as a bid in case it exceeded my skills. CSC was Phenomenal on both fronts. Toby has a wealth of experience, knowledge and patience as he explained how ethernet should be installed in a residence. For a nominal cost he ended up helping us with running the cables while the walls were still open, and we will likely be bringing CSC out to head the cables and set up the final hardware once we've moved in. I really appreciated his willingness to provide a service to the community as no one else returned my calls, and they went above and beyond my expectations. They are a very professional outfit will all the tools, skills and knowledge to take on jobs on any size. Them being a pleasure to work with was just a bonus.

This is a locally owned and staffed company that excels at providing knowledgeable, cost-effective…read moreand courteous service. As a project manager for a local electrical contractor, I have sub-contracted with CSC for many years to install network cabling, CCTV, and access control systems for commercial construction and remodel projects. They are easy to work with and have provided expert advice and quality installations on all kinds of projects, including hospitals, medical office buildings, amusement parks, schools, and industrial facilities. They have on staff one of the most knowledgeable experts in telephone systems in the region. I would not hesitate to recommend them to service and install your high-end telecommunications, security or access control project.