Dr. Nguyen and his team of staff i found to be very kind and professional during my visit to the clinic, walking in i was greeted by the receptionist and Dr. Nguyen saw to my needs promptly and provided the medical care i was in need for, walking out the room everyone waved goodbye with a smile on their face. Over all i'd say Dr. Nguyen along with his staff are doing an amazing job! read more

They made appointment for me at 1pm, but I had to wait till 2pm to see the doctor. This happens every single time I visit the office with advanced appointments. The waiting time is literally 1hour and up. How comes? Don't they have to call the patients to reschedule or inform them when they are behind the schedule? There is no any explanation or sorry for their delay. They don't respect patients' time at all. This is unprofessional and unethical! read more

Khanh Nguyen, MD - Family Practice Near Me - Garden Grove, California

The admin and management is very bad. The doctor is very nice, helpful and knowledgeable though. Even though I like the doctor, I had to change to another one due to their bad management and how they run the office. read more

As a long time patient of Dr. Nguyen, I have always been satisfied with the care I receive from him and his staff. Due to the pandemic, I had deferred seeing him for my annual visit last year. Upon returning this year, I found there were some changes to the office Waiting room: upon my arrival, I was greeted by the receptionist. I arrived a little early as there's usually paperwork to fill out. The waiting room was pretty empty and the chairs were still a bit spaced apart. It seemed pretty clean and hand sanitizer was available. I waited here for about 30 minutes before I was called back. Back office/visit: the medical assistant was professional and friendly. We made small talk while he took my vitals. He left the room and told me the doctor would be in shortly. I waited about another 30 minutes before the doctor came in. I was informed by the MA that the doctor is running a little behind schedule. I appreciated the update, as many other offices just let you sit there with no communication. Finally, the doctor arrived. He sincerely apologized for being late and gave me his full attention when he talked. He was so keen with details (his notes are great) that he asked me about something minor from our last visit. It really surprised me how much he cares about even the smallest problems. He was very thorough and made sure that all my questions were answered. He explained everything clearly, even explaining some confusing medical terms and procedures. We talked for quite a bit. I'm pretty sure that my appointment might have crossed into the next appointment too... Even though I had to wait to see the doctor, I felt it was well worth it. The attention and care I received made me feel better about my health. Definitely would recommend Dr. Nguyen! read more

The doctor himself called me later in the night to apologize that he had an emergency offsite meeting. The staff has updated their policies and are more communicative. Since my last review, under the direct care of Dr. Nguyen, my lab results have vastly improved. The fact that I have returned repeatedly to the office and am now bery happy with the results shows their great improvement. read more

I usually don't write reviews for doctors but I had the pleasure of meeting Dr.Nguyen. He gives me faith in what a real physician does, cares for every aspect of a patient including mental, physical and social well-being. He took the time to go over over labs, discuss the plan of care and medications, and explained how the body works in easy to understand terms. He included me in the decision making process, and gave me autonomy in my own care. I felt like I was a family member, rather than a patient. Since he sincerely takes his time with each individual patient, there is a wait. But trust me, the wait is definitely worth it!! I highly recommend him as a physician and if you want quality and compassionate care, this is your spot. Thank me later! read more

Dr . khanh is nice and very helpful he been my primary doctor at least 9 years but sadly I have to switch him off I was diagnosed with fibroids I couldn't wait for a month to see him . His front desk reception they r rude and not helpful give me a run around like cat and mouse . I call in to see if I can walk in they say yes but refuse to see me I could of file a complaint because his front desk refuse service but I didn't because Dr. khanh was a good doctor he need to fire all his front desk employees. I know my rights I'm not STUPID. read more

It is apparent that Dr. Nguyen genuinely cares for his patients. I have seen generations of patients who trust him in providing their family care and I can totally understand why. He spends a lot of time with each of the patients that he sees, making sure to answer their questions, address their concerns, and also to provide advice or recommendations. The best thing about him is that he explains things in ways that you'll understand completely. The nurse practitioner is also very knowledgeable and provides excellent thorough care. read more

Don't go here unless you have 3 hours to waste. My mom came and had an appt . Waited for over 3 hours here . When she first got here , it wasn't packed until she waited hours later . This place like other Asian dr places like to over book to get all the customers in and let them sit and wait . I wold think due to covid , they would want their patients in and out right away . Instead there's tons of people in the waiting room. Just horrible . The place isn't very sanitary at all . read more

Great doctor. I've been coming to him for more than 10 years. He listened to my concerns and addressed all my issues. He even investigated treatments he was not familiar with and referred me to a specialist that was able to help with my treatments. The wait is well worth it since he does get some backlog. He spent a lot of this time making sure you are taken care of and all your concerns are meet before you leave his office. read more

2 doctors always good work. So many assistance help everyone to be ordering for appointments. I loved this place, so crowded. Always busy with appointments, they take walks in and appointments also. read more

My parents love to see Quoc Pham DNP here because he always took his time to listen and to explain new lab versus old lab and what they means. He made sure my parents understand what medication is for what medical condition and when/how to take them. He kept them up to date with vaccination and other preventive care. My dad never likes colonoscopy, but he took the time to convince him to get one. He was much appreciated when dad got a few polyps that Dr. David Truong removed them before cancer occur. The wait time here is a bit long on some visits, but it's worthy for the care they received. We just found out that Quoc is no longer here, anybody know where he goes? read more

The office is clean and so are the exam rooms, and the facility is well-equipped to handle most things that family doctors are often tasked with. But these are not the reasons why I have remained with Dr. Khanh Nguyen for almost 10 years now. Rather, I've stayed with Dr. Nguyen because he is well qualified, knowledgeable, genuinely concerned about patients' well-being, and most importantly, because he's willing to take the time to listen to patients, to understand their concerns, to answer patients' questions and explain medical conditions and treatments in ways that are clear and easy to understand, and to incorporate patients' perspectives and inputs into treatment plans whenever possible. I have also been taken care of by nurse practitioners at this office, and they all have shared these desirable qualities. There is no shortage of doctors in Southern California, and I'm sure people could find a family doctor within a couple of miles from their residence. Yet, I have been with Dr. Nguyen for 10 years now despite the fact that I live 15 miles away, and this fact should attest to their qualification and professionalism! read more

Have been back for almost 2 years, everything improved. Office looks good, employees are very nice to talk to and dr khanh Nguyen is awesome. He's willing to listen, teach and recommend. 5 stars for sure. read more

My mom never get to see the Dr. only nurse or PA, also every time we make the appointment never less than 2 hours that we have to wait in the waiting room. I think it's time to find another Dr. I'm writing this review as we wait in the waiting room again with an appointment coming to 2 hours time frame. read more

This was, hands-down, one of the best doctor experiences I have ever had. From the incredibly upbeat and kind staff, to the pleasant waiting room, to the doctor himself, I have never been so completely pleased with the process of seeing a doctor. The staff who checked me in were cheerful and friendly, and the nurse who took my vitals was funny and sweet and did a superb job taking my blood for my labs after my visit (for the first time, I walked away without feeling dizzy and lightheaded, and I had a LOT of blood taken for tests and have had many tests taken in the past). The doctor himself is what really, truly made this experience great. He listened to my concerns and is genuinely interested in helping me find ways to manage my health and conditions in a way that works best for me. I don't know that I have ever had a doctor who asked me so many follow up questions, or who listened so intently to what is going on, and who is so invested in actually helping me get better instead of just helping me get out of the office. I found this office through a bit of a fluke, but I am so very grateful it happened. Cannot recommend this highly enough. read more

I'm going to be honest, when I come here for a check up, it's fast because of Vivian (who use to be there). But for the follow up, it takes one-three hours even with an appointment. It makes me super angry that I have to wait that long and I'm sure a lot of people feel the same way. This happens every time and they try to cover it up by telling me that there is usually two doctors but ...no, not EVERYTIME?!? That's a straight up lie! There's something strange going on in this office. I mean the nurse that use to work there for a long time suddenly left...the front office has lots of turn overs...the doctor is nice but he's not worth the wait. To be honest, I'm furious that they do not have the respect to tell their patience how long the wait REALLY is. My advice is do not pay unless you see the doctor immediately. Yes and it is true, their phones never work even when you call during their business hours. You would think all those people at the front desk, at least on of them would be able to take a phone call. Overall, I feel bad for the Elders that come here and have to wait just as long. It's NOT RIGHT! People come to the Doctor because they have an urgent need and if you are not going to be there, then tell them so they do not waste their time or their hard earn savings. It breaks my heart to see how long they wait. Have some RESPECT. P.S. If you are really SCREW, then set an appointment near closing...that way they will all suffer with you, and your wait time will be less than two hours. read more

Dr. Nguyen has been my primary doctor for 10 years. He is by far the best doctor I have had in my adult life. I have Multiple Sclerosis and when I go in there for an appointment he listens to me and my concerns. He never rushes through the appointment. He is kind, professional, and very caring. His NP is the same way. He covers a list of things he can do to help me with any way. He is always kind. His front staff is professional and the woman that does blood work is so friendly, I had broken my ankle and had surgery and she showed a lot of concern about it. If I could give them a 10 out of 10 I would. He is great read more

Dr. Khanh Nguyen is a great doctor. He really cares about his patients. He is very gentle, professional, and knowledgeable. He tries to ask you as many questions as he can, so he can make the right diagnosis through the examination. If he doubts about something, he tries to ask his colleagues for more info, and gives you the right one. Came to him twice for my issues, and got better every time after treatment. He always give you the follow up calls to make sure you are doing ok afterwards. Definitely will come back to him if needed!! read more

Outstanding DR. Met him at Centinela Hospital where he treated me after ANOTHER Dr. At that same hospital screwed up my treatment the day before. Kind, very professional, and he ordered the correct treatment and medication that the OTHER horrible DR. Completely screwed up. A big THANK YOU to him and his team that got me on a path to recovery. I highly recommend him. -Ethan read more

I have been a patient of Dr. Khanh Nguyen for several years now...Yes, appointments is needed a month in advance but the extra time care and attention Dr. Nguyen gives his patients is well worth it. If you have an urgent need then walkin are available with 1+ hour wait (not bad compare to other places). Big bonus, his office has a phlebotomist on staff to draw blood Rx, so no need to waste time & go to the lab. It's very rare within the community to have a caring attentive doctor. read more

I was a new patient. Dr very nice and treat me very well. My last dr see me for only 5min but dr Khanh see me for 40min wow!

Not sure why is it so hard to get a hold of him every time I called I get automatic voicemail not matter if is 9 am or 3 pm he never answers. My parents have been going there for a really long time but it seems that the wait time even with an appointment is horrible and the treat they get is not what it used to be. Very disappointed on him... read more

Took my daughter for the first time. We waited 4 hrs and 45 minutes for school immunization. Changed physician immediately after I left.

Dr. Khanh Nguyen is an amazingly caring doctor. I've had the privilege of calling him my doctor for the past 7 years. He is very personable and always takes the time to understand you and genuinely cares about your well being, unlike other doctors I have experienced that just rush you through your appointment. I do see the other reviews complaining about wait time and think this is extremely unfair of people, since wouldn't you want a thorough examine - I know I would. I have never had to wait even close to an hour, so maybe those were just off days. I would highly recommend this doctor. Very respectable person all around. read more

I NEVER get to see the doctor. Only a nurse or PA come instead of the doctor. The ladies at the front office are nice, but this place has gone downhill fast! They also stopped accepting my insurance for no reason. read more

I just had another appointment today after I booked my first schedule appointment 2 months ago and got cancelled. I've taken off from work for this appointment and arrived at the doctor office on time. there were lots of people that walked in without appointments and they were able to see doctor but I had to wait even thought I had appointment. I've waited about 45 minutes and finally I had to give up on waiting for my turn to see the doctor because I had to go back to work. This office is NEVER kept schedule for patients and expect patients to wait and wait and wait. I hope they will change and improve their service especially in time management and respect other people time. I am adding another dissapointment to this office. read more